Home menu game selection card is visually cut off on PS5

[bitter kiln]

Sorry if this is a dupe, I did a search for menu visual bugs and didn't see anything off hand.

Reproduction Steps: At the home screen when selecting a game, the top bubble is cut off. You can see my farm name (Cozy) is visually cut off, as well as the top of the bubble. "Siri" is my character name in the image,

I play on a 65 inch OLED (LG CX) in case that matters.

Repro Rate: Always. Not sure if it would repro if there's multiple game files. I can check if you want.
Game Platform: PS5
Game Version: 1.1-1198

[peak trail]

I experienced the same issue when I increased the font size.

[flat wagon]

Hello everyone! Thank you for your report. Yes, yes. We've received a similar report and still collecting more info about it here https://discord.com/channels/623097219628662784/1275308390352031765

Could you please add your info there to help us track this issue in one thread? Thank you!

[flat wagon]

Oh! and yes, could you let us know what is the save games preview when you have two or multiple game files?

[flat wagon]

Hi Six! Ahh, if you happen to be able to replicate the issue, could you please send us a video of your in-game font size setting when the issue happen and when it does not? Thank you so much!

[bitter kiln]

Ehh, this thread was opened weeks before the other one, shouldn't that one be the duplicate? (not to mention this one was created with the requested template, and has more detailed information)

View with 2 saved games

[flat wagon]

Ahh, yes, yes. We'll keep this thread for the main instead. Sorry for the late reply and confusion, phamenoth!

[flat wagon]

Thank you! Could you please let us know the screenshot of your in-game font setting too? Also, may I ask if you change the font size, does the issue persist? Thank you!

[bitter kiln]

Where is the font setting? I looked around before posting my previous reply but I don't see anything in settings from the home screen. I've never changed any of those settings from the default, so it's whatever shipped with the PS5 game

[flat wagon]

If you go to Settings then Accessibility, does the Font Size Modifier option appear?

[bitter kiln]

Appears exactly like that, but here's my SS anyways for posterity. I clicked the default option just to triple check (though I never change settings like this), and neither that nor changing the modifier to -2 or 2 did anything to the menu cards or font sizes there, after reloading the game

[flat wagon]

Thank you for the update, phamenoth! Allow me to clarify, so you've also tried to change the font size to -2 or 2 and the issue in the game save still persists?

[bitter kiln]

Correct, I changed that modifier value to both -2 and 2, and after the game fully reloaded each time, the home menu / game selection cards still look exactly the same.

Just clarifying in case you meant text in the game itself - I didn't load up the actual game when doing these tests as the only issue was ever with the home screen

#1270793788624867509 message specifically, looks identical to this. I didn't test removing the second save but can if you want (I assume it'll look the same though, since this version didn't change either)

[flat wagon]

Alright! May I ask if this issue happened after the 1.1 update? To help our team determine the problem, is it possible to send us a video of the current game files menu, when you change the font size and reload the game?

You can record it using your phone and send it here whenever you can. Thank you!

[bitter kiln]

I waited to purchase the game until 1.1 so unfortunately I'm not sure about the previous version. Give me a minute and I'll send a video, pretty sure the PS app will let me grab the video clips and not just screenshots

For future reference either for the dev team or if others ask, the mobile PS app can access all screenshots you take in the console (and apparently video clips!) once you connect your PS5 to it. Works great (I use the Android version https://play.google.com/store/apps/details?id=com.scee.psxandroid&hl=en_US)

Also: not in the video, but I did also force close the game after stopping the video recording and restarted it, just to triple check that it was truly reloaded, and yeah, still looks the same

Happy to tweak other settings or repro in some other way if it's helpful, just let me know

[neon steppe]

Hi Rachma,
i play CI already since 1.0 on the PS5 and i'm pretty sure that this is an issue since 1.1 and did not happen before. I can remember that i wondered why my save is suddenly cut off after the patch. I guess there was an update in the layout to display the backup option and the backups somehow, maybe that messed it up a bit?

By the way ... is there any chance that we might get some more backup-slots in the future on PS5? I'm already grateful that i can replay the previous day now in case i messed something up but 3 days would be awesome.

[flat wagon]

Thanks for replicating it and sending the video to us! Our team has confirmed that they're currently fixing this issue. I will let you know if there's any update!

Appreciate for letting us know about the PS app as well! We will take note of that.