can’t update the game (all fixed now) | Stairway Games | Page 1

stoic shadow Nov 14, 2023, 4:27 PM

#

hello :)
i tried to update the game to be able to play v1.0 and something weird happened. (i bought the game a few weeks ago, so i only had to update it today) I play on steam, so i opened steam, clicked on "update" to do the update. literally two seconds later, it said it was done. (which i found it weird bc obviously) and now the green button shows "play" where it was marked as "update" before. when i clicked on it, it shows me an error message.

it tells me an error happened during the update and that the executable is missing.

dreamy mantle Nov 14, 2023, 4:28 PM

#

I got the same message

stoic shadow Nov 14, 2023, 4:28 PM

#

dreamy mantle I got the same message

glad to not be the only one i guess 😅

wispy jackal Nov 14, 2023, 4:29 PM

#

Try to verify game files

#

And if that doesn't work, try an uninstall > reinstall

stoic shadow Nov 14, 2023, 4:30 PM

#

how do i verify the game files?

dreamy mantle Nov 14, 2023, 4:30 PM

#

Right click the game on steam then click properties

#

Then go to installed files and click the bottom option which is the verify game files

stoic shadow Nov 14, 2023, 4:31 PM

#

thanks!

#

ohhh, i think it worked! the update seems to be starting and working fine now. (It’s 9.24 Go right?)

whole axle Nov 14, 2023, 4:33 PM

#

Mine says the same! 9.24

dreamy mantle Nov 14, 2023, 4:34 PM

#

Yay!

stoic shadow Nov 14, 2023, 4:34 PM

#

great, thank u guys for the quick answers :) now i just have to wait aha.

#can’t update the game (all fixed now)