Hi, I can definitely try to help you here. if we are unable to figure it out, we can look at additional ways to fix your problem. Can you please tell me what exactly is happening with your save?
#Where can I report issue to developers to try and get some assistance?
tribal crescent
ruby pier
I was in fall around day 17ish, I went to bed so that it could save as i had to hop out to work for a few hours.
Came back very excited as i only had to wait for my first silver ore to smelt and could then upgrade my cabin.
When i got back and logged in it tells me im on day 26 of summer and everything i did in the 20ish game days leading to fall 17ish is gone
This is the second time around that it has happened in the last 2 days first time was like 2 game days and then this one after i progressed quite a bit, so its a bit upsetting as i was just starting to make some good progress
ruby pier
Hi, I can definitely try to help you here. if we are unable to figure it out, we...
@tribal crescent perhaps anything that can be done RE this?
tribal crescent
Are you on steam or gamepass? 2 days ago was the most recent this happened to you? additionally did this happen right after an update?
ruby pier
Are you on steam or gamepass? 2 days ago was the most recent this happened to yo...
I had not yet had any update to the game, but yes im playing on gamepass.
So first time it happened was about a day and a half ago and it set me back 2/3 game days so not too much lost.
However most recent was yesterday, i logged off around 14h00 my time and logged back in around 19h30 my time and it set me back from Fall to Summer and all other progress is gone.
tribal crescent
So I went and looked some things up and it appears this has happened in the past with gamepass players. there was a report of this same thing and then an announcement came out from the development team. They did mention they would be monitoring it. It might be a good idea to send an email to support@stairwaygames.com to let them know the issue still persists.
