Illusory traces : can't fight

[obsidian cave]

In the new mode, I am unable to do my daily missions because I don't have the button to fight on the guardian wyvern.
I know some othe players managed to do their fight despite the dragon being already dead and the city breached, as it was supposed to be possible according to the rules, but I don't have the button to battle.

As the rewards are supposed to be linked to our activity levels, it also has as consequence that I won't get any rewards.

Please do tell me how to do my fights when I have no button, and no monsters at all.

[waxen pier]

Same here.
Same for many other people.

[obsidian cave]

when I scroll, I can see that only 6 players managed to do their fights.

the others are locked out.

[lusty comet]

they killed it already

[obsidian cave]

yes I know others killed it already, but we should be able to keep fighting it as it is said in the rules, and we should have monsters repop to fight them.
Look at these screen shots from one of my daughters, their boss is dead too, and was already dead when she logged in, but the message they have under the central town says they can keep fighting till tomorrow 5am, and they have the buttons to fight when they click on the dragon. They can do all their daily fights despite the boss being dead, which is what we expected when reading the rules.

However in my case, the message under the town says "Reorganizing", and we can't do our fights.

Moreover the rules say we receive rewards according to our activity level. That means if you don't fight you get no rewards. You have to be able to fight without having to be there at 5am and the first one to click on the boss.

[winged ivy]

@obsidian cave you reached level 18 by being active in the Era of Chaos Discord server!

[balmy herald]

We had 10 players who were able to attack. Then nothing worked anymore. I play on Android and those who were able to attack on IOS, could that be the problem?

And 10 players conquer the city? A lot of players have already quit, but there are still a few more of us. But probably not for long.

[obsidian cave]

no, I am on Android and Roussalangue is too. So the problem is not iOS vs Android.

and among those who managed to attack, my children for example, they are also on Android.

[balmy herald]

It's a shame, then it will be difficult to solve the problem.

[visual thistle]

I was able to attack the dragon after it was dead. Running iOS here.

It actually says “even though the city has been breached, damage dealt by any adicional attacks……”

[winged ivy]

@visual thistle you reached level 8 by being active in the Era of Chaos Discord server!

[visual thistle]

Everyone should be allowed to attack until 5am next day according to point 9

[waxen pier]

Looks like some people could get a score: the top10 has been filled.
But I still cannot.

The top of Sowy Realm has not changed. Only 2 players have a score.

[obsidian cave]

so noone here could manage to do a fight after the 2 first killed the beast. 😭

[balmy herald]

@lusty comet

I have complete respect and admiration for everyone who supports us as a mod free of charge. But could you please let us know what happens next? Is there a fix being worked on, is there any compensation, or was it bad luck, that's it?

[waxen pier]

As many people could not have a full activity, please make sure that the reward is given with no activity penalty to every registered player for this session. And please correct this before next session (or before end of week if possible).

[obsidian cave]

19:20 server time, and on our catsle, we are still at the same point : only the first 2 managed to do any fight.

[balmy herald]

Instead of fixing the known bugs, new things are created that produce new bugs. It's slowly enough and it's time to stop. Will no longer invest money in a dying game.

[random lily]

I was able to do one attack last night before passing out. Then today cannot do any attacks. Same issue as others (reorganizing).

Mods, I know you have a largely thankless job (thanks btw!) but is it possible to get any communication on how the situation is being resolved.

Definitely not fair if new game mode is easier on some server regions than others.

[obsidian cave]

especially not fair when our real activity level is not registred and as a consequence we are penalized on our rewards.

[random lily]

Agreed. Hope they make it right quick. Just sad not to participate

[lusty comet]

Unfortunately wevhave to wait for next week. We will try to check compensation when it runs properly

[balmy herald]

Ok, let's hope for the best. Thank you for your message.

[pseudo lance]

I was there after reset today. Still can't attempt any fight. Worst mode ever 🙂

[supple shadow]

"it's better to do nothing than do it through the ass," is the popular wisdom of EOC players

[dawn loom]

Compensation like with win/loss bug?

[random lily]

They won’t know until devs do something but I hope it’s something fair

[pseudo lance]

They're on long holiday

[dawn loom]

Something fair like game abandonment

[frosty knot]

Same

[twin sierra]

More hot trash that ppl wasted time creating instead of working in mergers or just sending free moves to those on dead servers

[winged ivy]

@twin sierra you reached level 2 by being active in the Era of Chaos Discord server!

[waxen pier]

Just in case it is useful : 108856784992

We are saturday.
Still same situation, while the entry placard promised a siege starting this morning at 5 o'clock.

[shrewd bronze]

This was already done when everyone attacked the mid castle

[maiden bluff]

Yup. So you better wake up extra early on THURSDAY of NEXT week. 🙄

[waxen pier]

Not when everyone attacked, when some people had a chance to attack.

[shrewd bronze]

Ok, wording. Point still stands it was destroyed

[waxen pier]

I don't agree, or else it is worse than what appeared.
What is explained in game does not fit your conclusion.

[shrewd bronze]

You dont agree on facts? The city was sieged right after the monsters were cleared

[waxen pier]

You seemede to write that this is expected.
It is not conforming to ingame text.
If you mean that we did monday what was explained to be satursday in the help, ok, we can agree. But this is a bigger bug that what I imagined, then.

[maiden bluff]

https://tenor.com/view/the-house-will-ferrell-the-math-seems-to-check-out-gif-8225008

There is definitely a bug: if the implementation of "05:00" (server) and "05:00 (UTC)" are swapped; Clearing would start "00:00" (server); and then, if Breach is reached & completed before "05:00" (server), the ability to launch extra attacks & earn activity ends at "05:00" (server) which is technically the next "server day." This is how an event that should have allowed attacks and activity throughout the entirety of Monday, ended up clipping it to the first 5 hour before server reset. @lusty comet

And/or, if server time is < UTC-6, the Clearing would start on Sunday (and then Phase One ends if Breach completed before Monday at 05:00 server time)

Either way it's buggy

Gosh, it's like they don't test any of their timers for NA server zones.

(Probably EU either)

[random lily]

Can we all agree that even if Illusory Traces is not bugged, that it could easily be greatly improved.

Like why are some of us grouped with players in different time zones where they have a huge advantage to hit and eliminate the monsters/city in the middle of the night for others. I logged in at 9am on the first day and everything was already closed up.

MODs:
Please pass along to the developers that the game play would benefit from increased health on the monsters/center city + grouping players within the same time zone. And attack windows to reflect the time zone we are in. I love the idea of playing with NA players outside of my server but hate being grouped with EU or AS players if it means I don’t get to participate.

@lusty comet and team

[waxen pier]

This is plausible.
Le textual explanations are not always consistent from one tab to another, and there are ambiguous usage of "registration" and of "sieging" words.

The conclusion is still the same : this does not work.

[tardy cave]

I only managed to play once, on the very first day. Is this how it should be or is something not working?

[pseudo lance]

Its supposed to be a mess

[lusty comet]

Its getting looked at now

[waxen pier]

Consequence... when some people got 4k, since I could not play, I got zero. Given the bonuses we get with 4k of this money, this is not "just a little bug".

[random lily]

Thanks. 🤞

Please let us know if you hear anything.

[lusty comet]

Will do

[shrewd bronze]

Those who got 0 currency after the previous phase please contact ingame support, each case will be looked at individually

[frosty knot]

Is not it almost everybody?

I believe, writing individually is too much effort for that bugged disappointing mode. In-game support is a very inconvenient thing on its own.

[frosty knot]

(4 most active players on our server discussed it today, and only one got some reward at all, since the first day)

[balmy herald]

My case was rejected three times with "That was a planned game mechanic." I then emailed them the description, which says that those who sleep longer also get rewards.

Now they wanted to call it a fourth time, but I refused. I stopped playing. Don't invest a cent more in a game from Ubisoft.

[waxen pier]

Answer is : "Bonjour,

Merci d'avoir contacté le support Ubisoft. Je suis XXX et je ferai de mon mieux pour vous aider.

Il semblerait que vous ne puissiez plus accéder aux traces illusoires car tous les montres de la première phase ont été vaincus.

Ne vous inquiétez pas ! L'équipe travaille à résoudre ce problème. Il vous sera possible de combattre à nouveau lorsque la nouvelle saison débutera.

Je vous remercie pour votre soutien continu ainsi que votre patience. Je vous souhaite une très bonne journée.

N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit d’autre."

Translation : try again next month, btw we don't care about what it costed you.

[waxen pier]

Hmmm.... I'm a little suspicious.

[winged ivy]

@waxen pier you reached level 16 by being active in the Era of Chaos Discord server!

[nocturne dust]

Looks like this has not been resolved this time around either.

Na-2 alt, woke up to reorganizing

also cannot continue to challenge the hoard, whereas on my NA-3 char, where the siege has not ended, all 10 attempts for the hoard were refreshed (though i was already at max replenishment)

[shrewd bronze]

Na2 has killed the dragon yesterday, if the dragon is dead on a day, the next day you cant attack because there is nothing to atk.

Na3 has not killed the dragon and until it is killed you will get attacks daily

[flint topaz]

Is this normal?

[nocturne dust]

The timing is the issue there - in the evening, when I last logged into NA-2, the dragon was not available to challenge. This morning, when I wake up, the dragon is dead and there is no attacks available.

This is the same issue as last "Season" of this mode. By mixing the regions, some regions will not get the opportunity to get any attacks, unless they are staying up all hours of the night

[ripe fjord]

Middle city was not but the small bosses were. Dmg to small bosses counts towards the final coin tally so unless you would do more dmg to the city than to the bosses, you are not losong anything

[shrewd bronze]

What Rohipnol said. Did you atk the small mobs? That counts the same as atking the boss. If you didnt do either then thats a different story.

And anyway timing shouldnt be an issue. The event starts at 5:00utc, na reset is 8 hours later. Now idk what timezone you are and at what time you wake up but to not atk within 16hrs until the next reset doesnt seem likely

[nocturne dust]

Timing is an issue. it wasn't a day 1 kill - the scoreboard shows that 20 attacks were done by some, so 2 days. A couple of players stayed up past the reset time, which is 1:00 AM ET, and were able to get hits in. Then, when the actual day reset at 7:00 AM ET, it went straight into reorganizing

so the time period between the UTC reset at 1:00 AM and the server reset at 7:00 AM allowed for people to get round 2 hits in

It should have not gone to reorganizing until 1:00 am (48 minutes from now) but it seems the code is screwy so it checks that and resets it with the server reset

I seem to remember the first few DL had this issue, where people could get extra hits / rewards in if they logged in between the UTC mode reset and the server reset.

[maiden bluff]

Flippin a

[nocturne dust]

Backed up with na-3 example now. Did yesterday's hits. As of midnight ET dragon was not defeated. After 1am, Dom was able to do 10 more hits (he's pst), as well as Asia / EU

Logged in after server reset, reorganizing

Missed out on 10 hits others were able to do or sweep

[maiden bluff]

Just gotta be awake at 1:00am. wtbd?

[nocturne dust]

lol, gaming past ~12:30 has a tendency to incur the wrath of the wife

[maiden bluff]

💯

[tardy cave]

Здравствуйте! Подскажите, пожалуйста, есть ли выход из ситуации, которая сложилась у моего друга. После какого-то обновления на компьютере, при входе в игру, был запрошен пароль. К сожалению, персонаж был зарегистрирован на е-майл, пароль от которого давно утерян. Таким образом, доступ к игре также потерян. Есть ли возможность каким-то образом доказать владельцам проекта Эра Хаоса, что персонаж действительно принадлежит ему и перерегистрировать либо на другой активный е-майл, либо войти через гугл аккаунт? Обидно потерять персонаж, в который было вложено много времени, сил и денег. Спасибо за ответ.
P.S. восстановить пароль к е-майлу через гугл-сапорт не удалось(

[maiden bluff]

[flint topaz]

hiki iā ia ke hoʻāʻo i ke pihi kākoʻo ma ka pale hoʻouka a kamaʻilio pololei i ke kākoʻo

[tardy cave]

please write in English

[flint topaz]

Couldn’t agree more.

[winged ivy]

@flint topaz you reached level 37 by being active in the Era of Chaos Discord server!

[tardy cave]

Здравствуйте! Подскажите, пожалуйста, есть ли выход из ситуации, которая сложилась у моего друга. После какого-то обновления на компьютере, при входе в игру, был запрошен пароль. К сожалению, персонаж был зарегистрирован на е-майл, пароль от которого давно утерян. Таким образом, доступ к игре также потерян. Есть ли возможность каким-то образом доказать владельцам проекта Эра Хаоса, что персонаж действительно принадлежит ему и перерегистрировать либо на другой активный е-майл, либо войти через гугл аккаунт? Обидно потерять персонаж, в который было вложено много времени, сил и денег. Спасибо за ответ.
P.S. восстановить пароль к е-майлу через гугл-сапорт не удалось(

Hello! Please tell me if there is a way out of the situation that has arisen for my friend. After some update on the computer, when entering the game, a password was requested. Unfortunately, the character was registered to an e-mail address, the password for which has long been lost. Thus, access to the game is also lost. Is it possible to somehow prove to the owners of the Era of Chaos project that the character really belongs to him and re-register either to another active e-mail, or log in through a Google account? It's a shame to lose a character in which a lot of time, effort and money was invested. Thanks for the answer.
P.S. It was not possible to recover the email password via Google Support(

[shrewd bronze]

Contact ingame support.

[maiden bluff]

[maiden bluff]

@obsidian cave did you receive any compensation because of this?

[obsidian cave]

no I didn't

[maiden bluff]

Didn't think anyone had. Thanks for your input.

[ripe fjord]

Just adding to this, i was not able to attack today, EU between 8 and 9 CET. The early birds from my server got some attempts in

[maiden bluff]

Because "screw NA" that's why. China hates us.

[ripe fjord]

People from asia still can attack the dragon, first screenshot is from the morning when i was unable to attack, second is from now with bunch of new names from asia servers, one of my guildmates got to attack the mobs in the morning, apart from him none of us EU folk got to spend our attacks today

[maiden bluff]

Stronk