I'd like to report on a bug wherein whenever I view a jutsu during mastery selection at level 10, regardless of which jutsu on any mastery, the game would inevitably crash and close on its own. I've tried multiple times and the result would be the same every time. This may not be a major bug but I'd still like to report this because more and more new players are playing Nin, and if these bug happens to them too while they are viewing masteries and jutsus for the first time, it would not be a good experience for them.
#Client/Game crashes when viewing jutsu previews in mastery selection
solemn violet
covert marlinBOT
I'd like to report on a bug wherein whenever I view a jutsu during mastery selec...
If you're experiencing crashes, please provide us with the error log file the client creates when it crashes.
The crash log located in your Nin Online installation eg. "D:\Nin Online\app\data files\logs"
Without this, we cannot fix it.
solemn violet
foggy mirage
Happening the same to me, do we have any updates on this? Is also hapenning if you click in Information guide with the preview vidoes
When you click the other guides, it start to slow until crashes
covert marlinBOT
When you click the other guides, it start to slow until crashes
If you're experiencing crashes, please provide us with the error log file the client creates when it crashes.
The crash log located in your Nin Online installation eg. "D:\Nin Online\app\data files\logs"
Without this, we cannot fix it.
foggy mirage
System: 19/10/2025 01:32:32 | Utc: 19/10/2025 04:32:32
The following error occurred 'Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')' at ' at System.Collections.Generic.List`1.get_Item(Int32 index)
at client.modDatabase.GetForumAccountByName(String name) in C:\Users\Rory\Nin Online Sourcecodes\Client\NinOnline\client\modDatabase.cs:line 1515'.
[Info]
[Client Version: 5.9.0.92]
Error Occurred
System: 19/10/2025 02:28:45 | Utc: 19/10/2025 05:28:45
The following error occurred 'Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')' at ' at System.Collections.Generic.List`1.get_Item(Int32 index)
at client.modDatabase.GetForumAccountByName(String name) in C:\Users\Rory\Nin Online Sourcecodes\Client\NinOnline\client\modDatabase.cs:line 1515'.
[Info]
[Client Version: 5.9.0.92]
Error Occurred
foggy mirage
any updates on this?
is impossible to play, for sure there is more people that downlods the game and try to play but is having this issues and desistaling the game.
another issue related to with previous error:
wraith lionBOT
GG @foggy mirage, you just advanced to level 1!
foggy mirage
foggy mirage
Now i have a new error. Still can't log in some times
System: 28/10/2025 22:24:06 | Utc: 29/10/2025 01:24:06
The following error occurred 'Index was outside the bounds of the array.' at ' at client.modHandleData.zZl3Ed0Py9(Int32 , Byte[] , Int32 , Int32 )
at client.modHandleData.HandleData(Byte[] data)'.
[Info]
[Client Version: 5.9.0.92]
This is an Incoming Packet Exception Packet [SSteamAccountDeleted]! Please Report this!
solemn violet
Was this ever resolved?
visual imp
Usually they will tag a bug report with ✅ resolved, so maybe not