This is happening to all my bedrock friends on my server

[white geode]

I use play.hosting as the provider

[ionic otter]

!!networkdebug

[plush basin]

!provider Play Hosting

[silk lava]

Play Hosting

Category

Built-in Geyser

Instructions

Tick the 'Enable Bedrock crossplay?' option when changing your server software to automatically install and configure Geyser + Floodgate. For more details, navigate to help.play.hosting/minecraft/crossplay.

[plush basin]

Always show specific instructions if they're available

networkdebug is basically the "we don't know this hosting provider, here's some generic instructions"