Bedrock players cant join

[gilded isle]

https://dump.geysermc.org/tohbaXXdmx3QoKly0qrZkpLRBfnPmejn

I purchased a papermc server through akliz and cant get bedrock players to join. java has no issues. please help

[tawdry dune]

<:geyser:723981877773598771> Geyser Spigot

Possible problems:

• Your server is running inside a docker container, please make sure the Geyser port (using UDP) is exported out to the host. If you're using Pterodactyl panel then you need to make sure you have allocated the port to the server.
• You aren't on the latest Geyser version! Please download the latest version.

Git info

Latest: No
Commit: 70bdb7f
Branch: master
Behind by 1 commit

Platform

Spigot

Listen address

0.0.0.0:13417 (internal IP)

Remote address

***:13417

Auth type

FLOODGATE

Server version

1.21.8-17-dbc367b (MC: 1.21.8)

Autoconfigured remote?

No

Jul 29, 2025, 3:28 AM

[gilded isle]

im still lost. i just downloaded geyser last night

how do i export the geyser port out to the host

[quasi moat]

what message you get

[gilded isle]

I get "unable to connect to world"

[quasi moat]

!!unabletoconnect

[gilded isle]

thank you, i will try these

[green otter]

I think if you just turn on clone-remote-port you should be good to go. Since, u made your remote and bedrock port the same.

[tawdry dune]

Akliz

Category

Support for Geyser

Instructions

Offers a working port forwarding option.

[gilded isle]

still no luck with turning that on

[green otter]

This should help:

https://help.akliz.net/docs/setup-geyser-on-a-spigot-server

[gilded isle]

thank you! it worked!