Unable to join on Bedrock

[quaint garden]

Ive been attempting to host through ServCity a PaperMC Crossplay server. I only have geyser, floodgate, and viaversion + viabackwards installed to latest and after following Host instructions to switch clone remote port true, Ive had failure after failure of joining. Just keeps saying unable even though I see its online.

Ive changed the server properties to enforce secure profiles false, I dont know what else to do.

https://dump.geysermc.org/069GHg1fMRYVLmAl5ShqsJca3Xys9vP9

[proven spire]

<:geyser:723981877773598771> Geyser Spigot

Git info

Latest: Yes
Commit: 9e276c1
Branch: master

Platform

Spigot

Listen address

0.0.0.0:17663 (internal IP)

Remote address

***:17663

Auth type

FLOODGATE

Server version

1.21.3-81-da71382 (MC: 1.21.3)

Autoconfigured remote?

Yes

Dec 4, 2024, 3:09 AM

Pinging server 486fd31c.play.servcity.org

Java (25565)

MOTD:

A Minecraft Server

Players: 0/20
Version: Paper 1.21.3 (768)

Bedrock (19132)

MOTD:

Server online!
Join!

Players: 0/100
Version: 1.20.70 (662)

[proven spire]

IP invalid

The given IP appears to be invalid and won't be queried. If you believe this is incorrect please contact an admin.

[cobalt thorn]

uhhh odd, one sec

[quaint garden]

Alright

[cobalt thorn]

that's the server IP, right? 486fd31c.play.servcity.org

[quaint garden]

yeah

[cobalt thorn]

Is the server currently online?

[quaint garden]

Yeah, Im able to join on Java

[cobalt thorn]

!ping 486fd31c.play.servcity.org 17663

[proven spire]

Pinging server 486fd31c.play.servcity.org

Java (17663)

Unable to find Java server at the requested address

Bedrock (17663)

Unable to find Bedrock server at the requested address

[cobalt thorn]

cuz the bot can't find the java server either

what IP/port are you using on Java to connect?

[proven spire]

Pinging server 486fd31c.play.servcity.org

Java (25565)

MOTD:

A Minecraft Server

Players: 0/20
Version: Paper 1.21.3 (768)

Bedrock (19132)

MOTD:

Server online!
Join!

Players: 0/100
Version: 1.20.70 (662)

[quaint garden]

I use 486fd31c.play.servcity.org in the ip slot

[proven spire]

Level Up!

You leveled up to level 1!

[cobalt thorn]

that's likely not your server, as it's running on different ports

!!logs let's see a server log to make sure that you're actually connecting to your server

[proven spire]

An entire log file is a very useful way of debugging any issues with plugins. Sometimes a snippet of a log doesn't tell the whole story!

You can upload your log file into this channel, or you can use https://mclo.gs/ to censor all IPs present in your log.
For BungeeCord (not Waterfall) there is a proxy.log.0 file in the root and for everything else it is latest.log in logs folder.

[proven spire]

Found errors in the log!

See below for details and possible fixes

java.lang.NoSuchFieldException: childHandler

Unknown fix!
Class: GeyserSpigotInjector
Method: getChildHandler
Line: 151
Link: GeyserSpigotInjector.java#L151

[cobalt thorn]

ah, classic srv records on java, that explains why it can be running on port 17663 despite you connecting on 25565

contact your server hosting provider, ask them for a UDP port, then disable "clone-remote-port" and change the bedrock port to whatever UDP port they give you

[quaint garden]

oh? ok,, will probably take a bit for response, will come back here if doesnt work out

thank you though

[cobalt thorn]

sure, do that! Unfortunately, if they don't give you a UDP port, Geyser won't be working on your server anytime soon :/

[jolly heart]

did it work out?