packet rate issue

[worldly warren]

hi everyone
I have a mc smp with a couple of friends, we have crossplay (via PaperMC and the GeyserMC plugin)
my friends been having this issue since yesterday, it says ´´packet rate limit exceeded´´, according to him he was digging sand before this occured. the server is on aternos, hes a PS5 player (i should also add that aternos doesnt recognise him as a player and refuses to save him on the whitelist)
i looked at some files in the config, changed stuff, nothing. I have no idea what to do, nothing I could find helps and aternos support is not responding.
picture below describing the issue

[worldly warren]

guys... please..

ive been trying to fix this for the past few days

i just need this fixed

urgently

[cobalt plover]

i wish i could help but im looking to fix the problem to

[dense fossil]

Level Up!

You leveled up to level 1!

[worldly warren]

I literally said its not on xbox for me

[worldly warren]

Also stop pining me just to tell me you have the same issue

[cobalt plover]

womp womp

[unique zephyr]

Hey !
I never encountered this problem, but searching online i found that paper has a max-packet-rate param https://docs.papermc.io/paper/reference/global-configuration#packet_limiter

Maybe that increasing it will help, hope it will fill it 🤞

!!logsdump

[dense fossil]

Run geyser dump logs (server console) / /geyser dump logs (ingame chat) on your Geyser instance or server, then copy the link it will give you and paste it here. This will automatically upload the server logs to mclo.gs and add the link in the dump.

[unique zephyr]

(If it still doesn t work)

[worldly warren]

i tried increasing it

i doubled it, didnt help

i tried changing the ´´KICK´´ to ´´DROP´´ and still, nothing

[unique zephyr]

Give logs link then

[worldly warren]

you mean the config folder stuff?

paper-global.yml

well i got the log aswell but i doubt youd find anything there

[unique zephyr]

I mean this

[worldly warren]

oh

[unique zephyr]

And does it happens only on your server or on other servers as well ?

[dense fossil]

Level Up!

You leveled up to level 2!

[worldly warren]

https://dump.geysermc.org/IDjyhcHNV2KOJslsMQupimyDEZGJrTnj here

[dense fossil]

<:geyser:723981877773598771> Geyser Spigot

Git info

Latest: Yes
Commit: 0bc39d5
Branch: master

Platform

Spigot

Listen address

0.0.0.0:39575 (internal IP)

Remote address

***:39575

Auth type

FLOODGATE

Server version

1.21.1-13-7c9240f (MC: 1.21.1)

Autoconfigured remote?

Yes

Logs

https://mclo.gs/GSXriVP

Aug 14, 2024, 10:28 AM

[worldly warren]

only here. we tried replicating the issue on a different server, replicating the actions with it going just fine

[worldly warren]

idrk what to do with this, whyd you need it?

[worldly warren]

@unique zephyr sooo what do i do now

[worldly warren]

dude, youre the second person who started helping and didnt actually help at all.. please man... ive been fixing this for three days now

@unique zephyr

[unique zephyr]

okay but i have a life calm down x)

[worldly warren]

alright sorry

[unique zephyr]

np

[worldly warren]

couldve told beforehand

that youre doing something

[unique zephyr]

could it be because of aternos ?

[worldly warren]

possibly

although, id doubt it

[unique zephyr]

like they put some weird stuff on their side

[worldly warren]

because no one else is having the issue

[unique zephyr]

true

[worldly warren]

but then also, theyre the only person on ps5

every other bedrock player is pocket edition

[worldly warren]

no, they couldve played just fine before

[unique zephyr]

are geyser and java on the same port ?

[worldly warren]

i dont really know actually

id assume so

theres only one in the ip

[unique zephyr]

in the logs it really looks like it

which error pop ups in server console when it happens to your friend ?

[worldly warren]

I sent a pic above

[worldly warren]

Everythings described here

[unique zephyr]

no thats from your friend, not the server

[worldly warren]

ah

uhh i am not sure

give me a sec

[unique zephyr]

pls check and send it here

[worldly warren]

ye

hes offline at the moment, will send the report as soon as possible

here it is

excuse my late response

[unique zephyr]

okk

weird

can you post paper config ?

[worldly warren]

sure

[dense fossil]

Level Up!

You leveled up to level 4!

[worldly warren]

this is paper-global.yml

[unique zephyr]

  all-packets:
    action: KICK
    interval: 7.0
    max-packet-rate: 500.0
  kick-message: <red><lang:disconnect.exceeded_packet_rate>
  overrides:
    ServerboundPlaceRecipePacket:
      action: DROP
      interval: 4.0
      max-packet-rate: 5.0```
did you chqnged qnything here ?

[worldly warren]

multiple times, yes

but i changed it back, all the values are the original ones

[unique zephyr]

which changes did you made ?

[worldly warren]

first i changed the action

from kick to dro

drop

didnt work

changed interval

to 4.0

and then max packet rate

doubled

[unique zephyr]

i would think that changing both max-packet-rate: 10000 would fix it

and after a restart it didn t worked ??

[worldly warren]

to ten thousand?

[worldly warren]

uh i didnt restart

i just

changed and saved

[unique zephyr]

restart always, it wont change until you restart it

[dense fossil]

Level Up!

You leveled up to level 3!

[worldly warren]

i see

i changed it before starting the server now

will the change apply?

[unique zephyr]

yes

[worldly warren]

okay

just making sure

its like this now btw

[worldly warren]

IT WORKS!!

AND I CAN MANAGE HIM ON ATERNOS

THANK YOU SO MUCH

YOU DONT EVEN KNOW HOW GRATEFUL I AM TO YOU

THANK YOU 🙏 🙏 🙏 🙏 🙏