#player cannot connect to server (velocity network)

75 messages · Page 1 of 1 (latest)

stoic kestrel
cedar gustBOT
# stoic kestrel
Found errors in the image!
Connection closed

This error is probably caused by a connection error. Upload your logs with http://mclo.gs/ and paste the URL here.
If you are getting this error on a proxy server such as Velocity or BungeeCord, check your backend server logs for errors.

stoic kestrel
cedar gustBOT
cedar gustBOT
# stoic kestrel hello I have problem I cannot connect on bedrock I have geyser and floodgate on ...
Found errors in the log!

See below for details and possible fixes

ClosedChannelException

This error can be caused by various things. Please upload your logs using https://mclo.gs/ and paste them in #support.
If you are getting this error on a proxy server such as Velocity or BungeeCord, check your backend server logs for errors.

Connection closed

This error is probably caused by a connection error. Upload your logs with http://mclo.gs/ and paste the URL here.
If you are getting this error on a proxy server such as Velocity or BungeeCord, check your backend server logs for errors.

stoic kestrel
cedar gustBOT
cunning trench
#

send the entire log file

stoic kestrel
cedar gustBOT
# stoic kestrel https://mclo.gs/p1MUyZO
Found errors in the log!

See below for details and possible fixes

ClosedChannelException

This error can be caused by various things. Please upload your logs using https://mclo.gs/ and paste them in #support.
If you are getting this error on a proxy server such as Velocity or BungeeCord, check your backend server logs for errors.

Connection closed

This error is probably caused by a connection error. Upload your logs with http://mclo.gs/ and paste the URL here.
If you are getting this error on a proxy server such as Velocity or BungeeCord, check your backend server logs for errors.

java.io.IOException: Server returned HTTP response code: 521 for URL: https://api.geysermc.org/v2/versions/geyser

Unknown fix!
Class: WebUtils
Method: getJson
Line: 79
Link: WebUtils.java#L79

sterile crane
#

disable enable-proxy-protocol

#

you very likely do not need it

stoic kestrel
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okay, but the problem won't improve

sterile crane
#

check the backend server for errors

stoic kestrel
#

it doesn't get any errors on the backend servers it is only velocity get errors

sterile crane
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did you restart the server after disabling "enable-proxy-protocol"?

stoic kestrel
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yes but it says this

[22:37:11 INFO] [geyser]: TryHardKoala614 (logged in as: TryHardKoala614) connected to the Java server
[22:37:11 INFO] [geyser]: TryHardKoala614 disconnected from the Java server because the connection was closed.
cedar gustBOT
sterile crane
#

!!dump let's see a new geyser dump

cedar gustBOT
# sterile crane !!dump let's see a new geyser dump

Run geyser dump (server console) / /geyser dump (ingame chat) on your Geyser instance or server, then copy the link it will give you and paste it here. A Geyser dump is a way of providing us with a bunch of useful information about your server and Geyser config. This doesn't include any IPs or sensitive data.

stoic kestrel
cedar gustBOT
sterile crane
#

!!logs lets see a log from the proxy, and from the backend server where the player is not able to connect to

cedar gustBOT
stoic kestrel
cedar gustBOT
sterile crane
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that doesnt look like the full log from the backend server

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further, try removing viaversion/viabackwards from the proxy, and only installing it on the backend server

stoic kestrel
# 
[22:56:35 INFO] [geyser]: TryHardKoala614 (logged in as: TryHardKoala614) has connected to the Java server
[22:56:35 INFO] [geyser]: TryHardKoala614 has disconnected from the Java server because of End of stream

I have viaversion/viabackwards from proxy remove

sterile crane
#

"end of stream" is a different one, gonna need to see full server logs from proxy/backend again

stoic kestrel
cedar gustBOT
sterile crane
#

this shows that you still have viaversion/viabackwards on the proxy though

image.png
stoic kestrel
sterile crane
#

!!plugindebugging okay, probably a plugin issue - try the steps below

cedar gustBOT
# sterile crane !!plugindebugging okay, probably a plugin issue - try the steps below

If you have a possible plugin interfering with Geyser or Floodgate, follow these steps to find the culprit plugin:

  • Temporarily remove/move half of your plugins from your server's plugins folder.
  • If the problem persists, remove another half.
  • If the problem goes away, swap that half of your plugins with the other half.
  • Keep repeating this pattern, this time with the half that exhibits the problem, until you find your problematic plugin.
stoic kestrel
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only on the proxy?

sterile crane
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both proxy and lobby

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could be either

stoic kestrel
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I only have floodgate and geyser in proxy and lobby, it still says End of Stream

sterile crane
#

!!logs please share new logs

cedar gustBOT
# sterile crane !!logs please share new logs

An entire log file is a very useful way of debugging any issues with plugins. Sometimes a snippet of a log doesn't tell the whole story!

You can upload your log file into this channel, or you can use https://mclo.gs/ to censor all IPs present in your log.
For BungeeCord (not Waterfall) there is a proxy.log.0 file in the root and for everything else it is latest.log in logs folder.

stoic kestrel
sterile crane
#

are 1.21 Java clients able to connect to that server?

stoic kestrel
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if I use viaversion yes

sterile crane
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xd okay you need to keep viaverison on the backend server, geyser also emulates a 1.21 Java client

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although odd that it didnt display any version mismatch message.. and it does look like the player is reaching the backend server

stoic kestrel
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What should I do now?

sterile crane
#

Try to disable use-direct-connection in geysers config, restart, and see what happens (and also, install viaversion on the backend server again)

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it is also odd that floodgate on the proxy isnt printing anything

stoic kestrel
# 
[23:33:47 INFO]: [connected player] TryHardKoala (/91.180.157.182:53400) has connected
[23:33:47 INFO]: [server connection] TryHardKoala -> lobby has connected
[23:34:00 INFO] [geyser]: Player connected with username TryHardKoala614
[23:34:00 INFO] [geyser]: TryHardKoala614 (logged in as: TryHardKoala614) has connected to remote java server on address 172.18.0.7
[23:34:00 INFO] [geyser]: TryHardKoala614 has disconnected from remote Java server on address 172.18.0.7 because of End of stream
cedar gustBOT
sterile crane
#

not going to lie, no earthly idea what's going on here

stoic kestrel
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okay then I will wait for another developer

paper trench
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Maybe

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What auth type did you set up in the geyser config.yml

stoic kestrel
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auth-type: floodgate

paper trench
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Are you able to use a port that is not 25565? For geyser

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Since you installed floodgate on the backend you did the steps like copy key from proxy to backend floodgate folder and set the send data in the floodgate config.yml right?

stoic kestrel
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I set the port to 19507 in Geyser, then the berock does not respond at all

paper trench
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You did enable udp on that port right?

stoic kestrel
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what is udp?

paper trench
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That's the protocol that bedrock uses to connect to your server. Java Minecraft uses tcp (25565) default bedrock udp (19132) default. Just make sure that the port that you set for bedrock has either both protocols or udp for bedrock.

stoic kestrel
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I used a ddos ​​protection that already has bedrock port 19507, should I set it?

paper trench
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Mind telling me what kind of ddos protection? It's possible that that is causing your issue, since something is messing up the login sequence since the proxy never signs you in as a floodgate players

stoic kestrel
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https://neoprotect.net

NeoProtect.net | Minecraft DDoS Protection

Resilient Minecraft DDoS protection to keep your network safe from DDoS attacks. Remote Shield allows full Remote Protection or IP transit with inline mitigation through GRE/IPIP tunnels. Our On Premise Shield gives you full control over mitigation and is custom developed.

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we have a premium package because it includes a bedrock backend

sterile crane
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try without it? if it works without it, ask them for how to set it up properly

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For the future, please mention such things

stoic kestrel
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I'll quickly set up a bungee and lobby and test it

stoic kestrel
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okay it depends on neoprotect on the test it works in any case thanks for the help

paper trench
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Np

mint iris