#Planets won't delete, can't transfer them unless i pay.

16 messages · Page 1 of 1 (latest)

vivid marten
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Notified this to the GO's ( Bellatrix Van Detta, Hysteria ) But they are .. clueless ..
even if i say (for example) i can't go on the mobile app. these people just tell me to power off/up my computer.. 🥲
(And yeah.. this really happend)..

Can't seem to get in touch with a real tech support. And if i report my troubles about this .. i just get blocked or a ban..

So just take my money?

#PAY2WIN

outer shell
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what do you mean with "won't delete, can't transfer"?

vivid marten
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Can't seem to delete them, took this up with the GO's but they don't know what they are saying.. They urge me to make a GF account and link it ..

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Already linked it, and i can't make any tickets without a GF-account so i know that's not the problem. Only thing to do seems to just pay DM ..

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Someone keeps attacking us and i just want to delete a couple planets and start new colonies somewhere else. The game won't let me.. i refuse to put real money into this.

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Myself (Apple) and my Girlfriend (Android) can't login through the app. even logging in with FB or Google just returns to login page (.. try later ..)

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Seems like the game only works for 60%... but as long as it brings in money i guess

quaint anchor
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You need a "full" account for deleting, because it asks for a password, which the app-accounts don't have.
You followed this guide? #📢▸announcements message

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Payment doesn't matter. U can still play 4free

vivid marten
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I do have a password, linked it, even with an additional email.

vivid marten
outer shell
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are you playing on app or browser?

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and 2nd, is your planet doing anything at all when you are trying to delete? because game will refuse to delete planet if the planet is being used to upgrade a building, research tech, building fleet/defense, etc

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you can check with relocation as that one tells you why you can't move a planet, reasoning is the same validations for deleting (as relocating is just deleting and the game creates a copy where you wanted)

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btw all of this is on the browser, I'm not even sure app let's you relocate and delete planets lol