obsidian solstice
Hey, I have been playing this game for the last 2 years. Though investing in the development of the game with new updates, the purchase of my Club membership is not provided to me after the deduction.
I request the support staff to please look into this matter very seriously my payment should be refunded or else I should be awarded a lifetime membership. For such a bug.
Request the developer to create a repository for the update of a bug for the in-game purchase on a serious note.
short fiber
We will see about the lifetime membership, please try this step first:
Delete app cache
Settings > Apps > First Strike > Delete App Cache
short fiber
Yes, now please click the Restore Purchases button in, I think, the settings menu
After you press that button all purchases, including your subscription should be reinstated. Enjoy 🙂
obsidian solstice
No update after purchase
All purchases to Restore, are not working.
This shows me that but no update on my purchase.
short fiber
I will inform the dev team and they will reach out to you. In the meantime, if you want you could delete not the cache, but full App Data and try restoring purchases then. I'm convinced that should help, otherwise I hope someone from the team can contact you shortly to help you on this issue. I'm sorry that this is happening to you :/
It is currently 11:33PM in Zürich, Switzerland so it might take a bit, I'll make sure the team gets to you as quickly as possible 
Game doesn't recognize purchase
obsidian solstice
The transaction of points is successfully made and I share the screenshot of my purchase time all previous purchases are also gone after the catch data removal process. Which you told me last night. I am very disappointed regarding the service in your development.
All the money is wasted.
I am really surprised that dev developers said that the purchase is not recognized and is totally disappointing.
stoic idol
Hello @obsidian solstice , we apologize for this issue. It seems like a file may have gotten corrupted in the background and because of that, the app doesn't recognize that the subscription is active.
Ultracomfy already gave the advice I would have given as well, like clearing the game cache and app data because it has fixed the issue other times. Also uninstalling the app and reinstalling it is always worth a try.
I can give you a Nuclear Club promo code as compensation for the trouble. For that you would cancel the subscription in your Google Play settings:
https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid
And then you could try use the new code to see if it works now. I will send you a private message.
PS: We have a bug report where you can officially send us all the needed details about this issue: http://bit.ly/FSReportBug
short fiber
I am really surprised that dev developers said that the purchase is not recogniz...
I said that the game is not recognizing the purchase. I acknowledge that you have made the purchase, but obviously you are here because the game does not recognize that you purchased nuclear club. Nuria, from Blindflug Studio's development team, reached out to you this morning at 8:48AM, which is about as quick as you can be, and she is being beyond excellent to you. Please, take the time to go through the detailed steps to see whether it fixes the issue.
In your correspondence, please remember that it is not Blindflug which handles transactions. Subscriptions are handled by Google, and you will have to go to your Google Settings to manage these subscriptions.
