#Winctrl MCDU inputs fail during flight

1 messages · Page 1 of 1 (latest)

neat relic
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Hello together,

I'm flying the Fenix A319/A320 and I use the MCDU from Winctrl ever since no problem. Since a few flights the MCDU inputs drop out during flight. If I use the inputs on the virtual MCDU the screen and anunciators still work fine. Even restarting Mobiflight doesn't help. If I remove the MCDU cable and then restart Mobiflight it works again.

Sim App Pro is not installed.

Is anyone able to help me here? How can I provide relevant logfiles?

Big thanks

dreamy warrenBOT
sullen edge
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enable log in mobiflight first, then once you encounter the problem again, that pressing the buttons does nothing in sim, see the log panel (View -> Show log panel in beta version, or it will show automatically in non-beta I think when logging is enabled

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you should see if the button presses register in mobiflight, and then if there is any error reported from the sim

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does the "sim status" stay green when this happens?

neat relic
sullen edge
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any other panels you have with mobiflight? do they also stop working?

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ok

neat relic
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The button Press we're not registered

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I run the Efis and FCU and my custom Overhead over Mobiflight too and everything works fine

sullen edge
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but not mcdu buttons? but the screen and leds on the mcdu work fine?

neat relic
sullen edge
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how is the unit connected to pc?

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does it make a difference how bright you have the screen and backlight?

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wondering if it is a power consumption thing (I think the unit has two usb ports, another one is for extra power?) - it might be needing quite solid power feed, so could try a powered hub and connecting the two cables to see if it makes a difference

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or it is something else

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I wonder if @hushed blaze has heard of anything similar

queen harness
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I had exactly this same problem a few weeks ago after a simapppro update, I reran the firmware update to drop back to V1.03 and it was OK. I'm on msfs2020.

neat relic
neat relic
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I try to revert to 1.03 and see if this change things. The MCDU worked flawless all the time

queen harness
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I then put 1.04 back on as that was the version that I had since Febraury.

neat relic
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So it works now with 1.04?

queen harness
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yes, it's fine.

neat relic
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OK thx

queen harness
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During the update it changed the Winctrl name back to Winwing with the G in red. Also during the update the screen on the mcdu displayed a large font size then it failed to work afterwards. Do you have 1.03 and 1.04 files? I have both if you need them. Fairly certain it was 1.04 that originally chnaged to the name on the display to Winctrl.

neat relic
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I just did a fresh install of 1.04. Shouldn't that work too if reverting Back and forth works?

hushed blaze
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Some strange problems occur related to usb power supply. More devices on the same usb hub? TrY connect directly to the pc.

neat relic
queen harness
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I'd expect 1.04 to be ok, it is ok on mine.

neat relic
neat relic
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So this failure still exists for me

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I have attached a second USB C cable just for power supply

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The MCDU fails nearly every flight

smoky cosmos
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next time it happens can you share your logs so we can see if any errors happen

dreamy warrenBOT
neat relic
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this is what I see. I activated debugging mode now

image.png
smoky cosmos
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we will need the log from when the freeze happens to see if anything gets logged.

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im guessing if you stop start mobiflight it starts working again?

neat relic
neat relic
smoky cosmos
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ok i cannot see any errors in the log provided.

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whent he freeze happens try and use the fenix remote mcdu to see if that updates

neat relic
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Thanks, I'll try

neat relic
queen harness
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Hi, give me a minute or 2 in case I have to zip it.