I tried to buy the Monthly Gem Card Twice on my main and Google Play says it went through both times but BHQ says I don't have it. Ticket #58843028
#Monthly Gem Card purchase fail
spring fractal
spring fractal
Is anyone else having issues buying the Monthly Gem Card?
nimble idol
We received some reports over the weekend and we will be investigating ASAP. Please write into support about this issue if you haven't already
spring fractal
We received some reports over the weekend and we will be investigating ASAP. Ple...
That was the 1st thing I did and Support got right back to me about it. Great Service! Ticket #58843028
If anyone else is having this issue, you might want to mention Ticket #58843028 so you can get added to any resolution they come up with.
Kim at Support is doing an Awesome Job! Can you tell her I said so @nimble idol !
worldly plover
I've been having the same issue. I did just notice this in my Consumables tab though.
flint dune
@nimble idol 👀
nimble idol
We have been working on a solution to this issue which should be added to the game early next week. It's impacting a handful of bundles/items that are meant to auto-open on login
spring fractal
We have been working on a solution to this issue which should be added to the ga...
FIXED! Thanks @nimble idol and to Kim at support!❤️
nimble idol
Wonderful to hear 🙌 I was going to report here that these should be working again, but I wanted to get some confirmation first 