My main has been delinked from my kongregate account but nft still there and it's online ?

[rugged canopy]

How did it get delinked?

[shut sparrow]

I would be careful as I got my alt and main info swapped when signing in and out of K on the right. I’d make sure you have main selected when inputting main info

I signed in and my accounts info was jumbled, had to contact support to get things sorted

[vagrant spruce]

Idk reconned and boom lmao

[vagrant spruce]

Just got home so I'll see if it's same on steam or just mobile thing

[lofty frigate]

I dm’d your main at your request and this is the conversation that happened.

[vagrant spruce]

Yeah that's weird proof someone's accessed it

[shut sparrow]

Well that’s a new one…

[steel gulch]

So how do you even log onto it lol

An nft has no log in info?

[shut sparrow]

The only thing I can think of, would be to hit new hero, I THINK, you can chose sign in, and then sign into K account using main info,

BUT idk if a new hero will take you straight to customization, which could mess more things up

[vagrant spruce]

I'm baffled to exactly my nft isn't the main 🤣 someone's on it saying that it's theirs

[vagrant spruce]

Tried just sends me to create new one lol

[shut sparrow]

Damn, so it doesn’t show up since there’s already an account there (NFT)

[rugged canopy]

@delicate needle Get support to address this.

[steel gulch]

Someone else is playing that main account rn

[lofty frigate]

I dm’d him some more to see what was going on since I’ve known Bonez for quite a few months now and it seems like it’s above anything I can do. Anything you guys can help with in this situation? @delicate needle @shadow moat

[rugged canopy]

Also having their ticket submit with the evidence attached will help greatly.

[dark pine]

So does this guy not even realise hes on someone elses account?

[rugged canopy]

Probably best to leave it to support and the Mods at this point.

[steel gulch]

only thing hes mentioned is "the friend list is different"

[shut sparrow]

Realistically no if they aren’t within any discords

[steel gulch]

Im just here for the meme of it all

[vagrant spruce]

I'll wait for support to get back to me it's got all my payment info stored on there so shouldn't be an issue it's just annoying

[white mauve]

WTF

[steel gulch]

7 get off his account

[cerulean remnant]

💀

[grave whale]

Lol

How can he not notice? XD

And how can the Main unlink to another kong acc lol

I cant even do that on steam to remove my alt and bind main to it whenever i tried haha xD

[white mauve]

How is it legal for the company to take someone’s account and data they spent money on and hand it over to a stranger with no validation or checks. Basically stealing thousands of dollars of resources

And no he was not hacked or unlinked . I have spoken to the guy using his account and it’s not him. The developers have actually taken his main account from his kong where his nft lives and put in another Kong account. How is that even allowed .

[delicate needle]

@vagrant spruce Have you contact support with this issue? This is going to need some more direct assitance than I can provide via Discord

[strong onyx]

Was the main bought?

[vagrant spruce]

Yes Adrian I have contacted support

[delicate needle]

Could you DM me your ticket number so that I can follow-up with the support agent?

[shut sparrow]

Could be 2 ppl have the info to 1 account

I can understand how someone would just know the sign in info

[white mauve]

It’s two completely different kongregate accounts that both people have. For some unknown reason devs moved bones account from his kong account to another persons

I’ve spoken to the other guy now and he’s confirmed and also raised a ticket

[strong onyx]

How on earth would that happen? That’s madness from Kong if that’s the case

That’s why I asked if the main was bought and claimed back because I have helped deal with that before where someone got screwed

[white mauve]

This what bones sent me yesterday I

I have no clue in any of this I’m just here because now I have two people in my guild both called bonez who are two different humans and we had to kick someone out to get bones back in. And when I messaged him and said who are you he had no idea who I was or what his friends or account was and said he was only t13

[vagrant spruce]

I'm so confused I just want my account back that I've built up from the ground and spent hundreds and hundreds of £ on

[white mauve]

Everyone’s confused including the other guy

[strong onyx]

So if Bonez has built the character up what is this other guy doing still logging in? Surely he must have his own username?

[steel gulch]

Is there another char ingame with same name?

and maybe similar herotag lol

maybe support messed up

[grave whale]

Might be a problem with bonez using some special letters

Still madness

[vagrant spruce]

Apparently it's back now according to support

[vagrant spruce]

🤣🤣🤣

[steel gulch]

What did they say lmao

"oops sorry well get that put back on for you"

[vagrant spruce]

I was going to take legal action

[steel gulch]

Meh good luck

[vagrant spruce]

Nah it should be sorted 🤣

[steel gulch]

Not worth it

[vagrant spruce]

I think it was a mess up on there behalf

Somehow

Guy ain't been on my acc in 24 hrs

So I'll try it when I'm home and see

[strong onyx]

Fingers crossed

[steel gulch]

everything been melted

[vagrant spruce]

My biggest fear

They can rewind the last 24 hrs tho so

I got 50 kred transactions linked to my main anyway so was only a matter of time before I got it back

[vagrant spruce]

My main is back

So I'll now be closing this post shortly thanks to everyone who helped resolve this and get me my stuff back 🙂

[grave whale]

Nice

Glad for you supp did not take 2 weeks to react with a firstsg

Msg

And good for you it resolved so easily

[white mauve]

Thanks god and respect to support for actually putting this monster mistake right within the day