use ultra gor then instantly dced been 1 hours trying to get back into game, use mobile data and wifi nothing work
#cant log in into game
dry roost
that moderator ping was really needed here?
terse frigate
Is it bad dreaman?
spiral hazel
Please dont ping moderators for technical issues. Use the link to customer support to report technical issues beyond anything reported here.
Mods are volunteer players. Not employees or technical support.
dry roost
Is it bad dreaman?
Yes, do you really think Moderator can fix Game technically issue's with their only permission is to make sure world chat is kept clean from Drama and naughty words?
think about it
terse frigate
Yes, do you really think Moderator can fix Game technically issue's with their o...
Sorry mb
orchid sable
think about it
he just tryna helping me, sorry Dream
zinc plume
U can try to clear your cache
orchid sable
U can try to clear your cache
im currently on my laptop have tried to verify integrity
and im on IOS i dont think i can clear cache?
this screen have been with me for more than an hour now
spiral hazel
Full stop the application and/or restart device.
orchid sable
on steam how do i fix it ?
zinc plume
on steam how do i fix it ?
one moment
zinc plume
on steam how do i fix it ?
timber pine
yep notworking
try VPN
zinc plume
it cant be a game issue because other and me can login.
so it must be a other issue
orchid sable
yea tried everything
and nothing work
if i waste my ultragor hre
i will stop playing
zinc plume
its not a waste u can dm the support because of it
unkempt locust
orchid sable
i have an request
by link
so let see if dev will help or not
after 2 hours waiting im in
let se
see
after this i will disconnect again soo
soon
unkempt locust
At least you have a screen proving that you are on Ultragor, they maybe can do something to "reimburse" you for it.
orchid sable
okay i will send another req form
vague ice
Also a dev will not be awake at this time
Their staff is not 24:7 cycle
Submit a ticket and do not resubmit a support ticket.
You will have to wait most likely for a response to your support ticket on Monday-Wednesday of next week.
Support is known for reimbursing BOOSTS but never Resources.
So while not being able to play sucks and you lose out on your Boost time now = Support will help
If you send more support tickets it moves you back further in their queue & does not good
vague ice
Be patient and don’t send anymore, okay?
Not a fun answer but you will have to wait / support does not provide >24hr turn around time (99.99% of the time). US based company on their work schedule time zone (for Support team members).
They will help when they get to your ticket 🙂
orchid sable
okieodokiee
chilly plinth
