#Delete Character

1 messages · Page 1 of 1 (latest)

lament ember
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How can I delete a character that I don't have access to because of a guest account?

lament ember
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Hello?

dim path
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please don't ping staff for questions you are asking the general public, if you wanted to speak with a moderator you should have opened a ticket.

to answer your question, I don't see how you would be able to delete a character if you do not have access to the account, the question is really, WHY you would need to delete that character if you no longer have access to it

lament ember
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oh my bad i thought this was the place to do so

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cause i need to use my unique name

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i tried to connect my guest account to my google account and it said that i already had a connected account

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then i tried to delete the google account and it didnt work

dim path
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guest accounts are bound to the devices they were created on, I assume you have tried using that device to recover the account?

lament ember
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at the end i thought that deleting the guest account would delete the character as well and now im stuck

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yeah i deleted that account on my device

dim path
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ahhh

lament ember
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hoping it will delete the char too

dim path
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well, it seems you have created quite a dilemma for yourself

the only thing you can do is chat with game support and see if there isa way for them to help you, I highly doubt it since it's a guest account, but you can certainly try.

Please DM (private message) @radiant bay for assistance, be clear and concise in the explanation of the problem, and hope for the best. Be aware that it can take up to 12 hours for support to respond.

lament ember
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thank you very much

quiet shale