#[PC Client] - Game crashes/hangs during startup

34 messages · Page 1 of 1 (latest)

solemn rune
#

Every time I start the game from the launcher, it always gets stuck on the Kuro game logo and it will eventually stop responding if you click on it. This is kind of a hassle every time you wanna start the game. It will take me a couple of restarts of the launcher for it to run fine.

#

I don't know if this is the cause, but whenever I click on enter while checking the local files, it will trigger the hiccup. If I wait for the file checking, it will run normally. My suggestion is to disable the Enter button while the launcher checks for the files

#

but the error will happen again after I exit the game and launch it again

earnest imp
#

I get the same error

solemn rune
earnest imp
#

sadly didnt work haha

solemn rune
#

nevermind it only fixed it temporarily lmao

#

I already sent an email to customer support about this. Hoping they can resolve this

earnest imp
#

this was still an issue back in ascension test. i had sent them this too, they did reach out to me but still hasnt been fixed

solemn rune
#

oh damn. i wasn't in the ascension test so I was not aware this has been an issue

#

directly running pgr.exe in the installation folder is the best thing we can do for now

#

just use the launcher when there's an update

earnest imp
#

i dont know if this will work for others, but it seems to work better when i have an emulator running

#

when i have LD player on, it has a better chance of starting

#

if its closed, i cant get it to work

solemn rune
#

This is such a hassle and a major turn off for future players

solemn rune
#

@earnest imp sorry for the ping, but are you running on an amd processor by any chance?

earnest imp
#

Yes, ryzen 7 3800

solemn rune
#

I think i might have found a temp fix. run the launcher as admin and disable compatibility mode. Then wait for the launcher to complete checking the files

#

yeah they should really disable the enter button while the launcher hasn't finished checking the files

ornate heron
#

Wait, so I just need to Run PGR.exe directly?

#

I'm getting the same filecheck issue as well

#

And startup crash

#

Hmm, launching the exe directly seems to work

random falcon
#

I am on a laptop, when I want to start the game I have to unplug the charger first then to set battery mode to best battery life. After I unpluged the pc and set batery mode to best battery life. The game started fine with no problems. Then I plugged back in the charger and set the battery to best performance

ornate heron
#

Okay I discovered a consistent solution. When you open the launcher, all you have to do is let the launcher idle for about 3 minutes. This is because of the program is trying to filecheck the game before opening, but for some reason, it let's you open the game before it's finished, and also, it never actually tells you when it's done either. Therefore, once you open the launcher, give the game 2-3 minutes to do it's filecheck, and then you can open it.

solemn rune
#

Yeah this is also one of the solutions i found

#

I already informed customer support about this and suggested to disable the enter button until the launcher finishes checking the files

ornate heron
#

Nice, hopefully patched day one

ornate heron
#

Day one is here and they didn't patch it 😂

solemn rune
#

Well there's another workaround people found and it's adding pgr to steam

#

It worked for me

ornate heron
#

The exe or the launcher?