I need help

[still mantle]

My users are getting this error, how can i fix it or talk with support?

[unborn blade]

Support AI

Hey 👋

It seems there may not be enough information in your post to effectively get support from the community. Please ensure you include as much as possible, you can check the channel guidelines for some examples of what kind of information to include.

This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.

[still mantle]

Access to this IP address has been blocked in compliance with the provisions of the Judgment of December 18, 2024, issued by the Commercial Court No. 6 of Barcelona within the framework of the ordinary procedure (Mechanical Matter art. 2491.4)-1005/2024-H initiated by the National Professional Football League and by Telefónica Audiovisual Digital, S.L.U.

[unborn blade]

Support AI

It appears that your issue is related to LaLiga's request to block Cloudflare IP addresses during matches. According to the documentation, this is a common issue in Spain, and it should work after any matches finish. You can refer to this article for more information: https://torrentfreak.com/proposal-to-prevent-laliga-site-blocking-hurting-innocent-sites-rejected-in-spain-230610/.

Sources

• MY website with cloudflare IPs blocked from autority
• Telefónica Spain (AS3352) cannot reach proxied site - works fine when unproxied
• Access-protected proxied hostnames unreachable DNS returns 7×104.21.x.1 IPs timeout

This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.

[latent gazelle]

This has been an issue for some time, and there's nothing Cloudflare can do to fix it

[still mantle]

Oh yes?

Theres something i can do or not?

[latent gazelle]

not really. Complain to your government I guess, but beyond that you and a ton of other people are stuck with it