#question

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granite stormBOT
#
Support AI

Based on the error message "net::ERR_NAME_NOT_RESOLVED", it seems like a DNS resolution issue. According to the documentation (https://developers.cloudflare.com/dns/troubleshooting/dns-issues/), one of the common causes for DNS resolution errors is a "Mistyped domain or subdomain". However, since you've mentioned that you've created a custom domain (media.domain.com) and the R2 DNS record was added, it's likely not a typo issue.

Another possible cause could be "Missing DNS records". Ensure that you have the necessary DNS records in the DNS app of your Cloudflare dashboard, including the CNAME record for your custom domain (media.domain.com).

Additionally, you can also check if your nameservers are pointing to Cloudflare's nameservers. You can verify this by checking whether your domain uses Cloudflare's nameservers (https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/#verify-changes).

If none of these solutions work, you may want to try reloading the page after a short wait to see if the problem disappears, as suggested in the documentation (https://developers.cloudflare.com/dns/troubleshooting/dns-issues/).

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rich seal
granite stormBOT
#
Support AI

Based on the provided documentation, I'd like to help you troubleshoot the issue.

According to the Cloudflare documentation, you may encounter an error when trying to create a CNAME record with the same value in the Name field as an existing A/AAAA or CNAME record. This is because CNAME records have special requirements, and Cloudflare prevents creating this combination of records to avoid sending conflicting information to DNS servers.

To resolve this issue, you can try the following:

  1. Review existing DNS records: Check your DNS records to see if there's an existing A/AAAA or CNAME record with the same Name field value as the CNAME record you're trying to create.
  2. Delete or modify the existing record: If you find a conflicting record, you can either delete it or modify its Name field value to resolve the conflict.
  3. Create the CNAME record: Once the conflict is resolved, you should be able to create the CNAME record.

For more information on troubleshooting CNAME record issues, you can refer to the Cloudflare documentation on Cannot add DNS records with the same name.

If you're still experiencing issues, please provide more details about your setup, and I'll try to help you further.

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This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
rich seal
granite stormBOT
#
Support AI

It seems like you're encountering the exact issue I mentioned earlier.

According to the error message, an A, AAAA, or CNAME record with the same host already exists, and you're being referred to the Cloudflare documentation on Cannot add DNS records with the same name.

To resolve this issue, you'll need to review your existing DNS records and find the conflicting record. You can follow these steps:

  1. Check your DNS records: Go to the DNS app in your Cloudflare dashboard and search for the host name that's causing the conflict.
  2. Identify the conflicting record: Look for an A, AAAA, or CNAME record with the same Name field value as the record you're trying to create.
  3. Delete or modify the conflicting record: Once you've found the conflicting record, you can either delete it or modify its Name field value to resolve the conflict.
  4. Create the new record: After resolving the conflict, you should be able to create the new record.

Remember to refer to the Cloudflare documentation on Cannot add DNS records with the same name for more information on troubleshooting this issue.

If you're still experiencing issues, please provide more details about your setup, and I'll try to help you further.

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This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
rich seal
# granite storm

yeah but i cant delete the other one because it is an r2 made for the custom domain