#My warp+ is not working

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naive kestrel
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My warp+ keeps saying that It got an error while connecting
Sorry for the korean, but it says"error while connecting"
Please help me

Screenshot_20250827_191846_1111.jpg
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Support AI

I'm happy to help you troubleshoot the issue with your WARP+ connection.

According to the documentation, when WARP encounters an error while connecting, the status message will change to an error code.

To help you better, I'd like to ask a few questions:

  1. Can you please check the WARP debug logs for any error messages? You can find the logs by running the warp-cli -l status command before turning on the WARP switch.
  2. Have you checked if there are any issues with your internet connection or network configuration?
  3. Are you using any third-party VPNs or firewalls that might be interfering with WARP?

Additionally, you can try checking the common issues section in the documentation to see if any of the solutions apply to your situation.

If you're still having trouble, feel free to provide more details, and I'll do my best to assist you.

Source: https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/troubleshooting/client-errors/

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This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
naive kestrel
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I am on android

naive kestrel
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Support AI

Since you're on Android, you can try the following steps to troubleshoot the issue with your WARP+ connection:

  1. Open the 1.1.1.1 app on your Android device.
  2. Go to Settings > Advanced > Diagnostics.
  3. Scroll down to Debug logs and choose from the available logs.
  4. Check the logs for any error messages related to the connection issue.

Additionally, you can try checking the common issues section in the documentation to see if any of the solutions apply to your situation.

Some possible causes of the "error while connecting" issue on Android include:

  • A third-party VPN or firewall interfering with WARP
  • Issues with your internet connection or network configuration
  • A problem with the WARP client or server

If you're still having trouble, feel free to provide more details, and I'll do my best to assist you.

Source: https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/troubleshooting/warp-logs/

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This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
naive kestrel
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Support AI

Since WARP is working fine, but WARP+ is not, it's possible that the issue is related to the additional features or settings specific to WARP+.

Here are a few things you can try to troubleshoot the issue:

  1. Check your account and subscription: Make sure you have a valid subscription to WARP+ and that your account is in good standing.
  2. Check your device and app version: Ensure that your Android device and the 1.1.1.1 app are up-to-date, as older versions may not support WARP+.
  3. Check your network configuration: WARP+ may require specific network settings or configurations. Check your network settings to ensure that they are compatible with WARP+.
  4. Check for conflicts with other apps: Other apps or services on your device may be interfering with WARP+. Try closing or uninstalling any apps that may be causing conflicts.

Additionally, you can try checking the WARP+ troubleshooting section in the documentation to see if any of the solutions apply to your situation.

If you're still having trouble, feel free to provide more details, and I'll do my best to assist you.

Source: https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/troubleshooting/warp-plus/

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This is an AI generated response, it may not be 100% accurate. Please validate the output. You can ask followups by replying to this message or mentioning me.
flint fiber
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I know the issue

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That happened to me also

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