tidal narwhalI'm so sorry to hear that you're experiencing this issue with Cloudflare. I understand how frustrating it can be to have a phishing warning on your website without a clear resolution.
According to the Cloudflare documentation, you can contact Cloudflare support through various channels, depending on your plan. Since you're experiencing a critical issue with your website, I recommend trying the following options:
- Emergency Phone Support: If you're on an Enterprise plan, you can use the emergency phone support hotline. To authenticate, you'll need to verify your identity and account ownership in the Cloudflare dashboard. You can find the phone number and instructions on how to authenticate in the Cloudflare dashboard.
- Support Case: You can submit a support case through the Cloudflare dashboard. Make sure to provide detailed information about the issue, including the fact that you've already filed a counter-report and have had no response. You can also attach any relevant documentation or evidence to support your case.
- Live Chat: If you're on a Business or Enterprise plan, you can use the live chat feature to contact Cloudflare support. This might be a faster way to get in touch with a support agent.
To increase the chances of getting a response, I recommend:
- Being clear and concise in your communication, explaining the situation and the impact it's having on your business.
- Providing evidence to support your claim, such as the counter-report you've filed and any relevant documentation.
- Politely but firmly requesting a review of the phishing warning and a resolution to the issue.
You can also try reaching out to Cloudflare's support team through their community portal or social media channels, but I would recommend using the official support channels mentioned above for a more direct and efficient response.
I hope this helps, and I wish you the best of luck in resolving this issue with Cloudflare.
Source: https://developers.cloudflare.com/support/contacting-cloudflare-support/
golden flower