#Security level of off is only available to Enterprise customers

1 messages · Page 1 of 1 (latest)

tawny maple
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Hey, I'm trying to remove the Under attack mode from the Security -> Settings.
This morning there was a select option for the security level that is not showing anymore.
When I try to disable the Under Attack mode, I get an error: "Security level of off is only available to Enterprise customers"
Could you please assist me in fixing this issue?

ionic sinew
tawny maple
#

Same as the picture you sent

ionic sinew
# tawny maple Disabled on "Always Protected" and cannot be changed

This could be a bug, literally looks like it went live 4 hours ago.
https://blog.cloudflare.com/enhanced-security-and-simplified-controls-with-automated-botnet-protection/

Try log out and back in or try an incognito browser

The Cloudflare Blog

Enhanced security, simplified control! This Security Week, Cloudflare unveils automated botnet protection, flexible cipher suites, and an upgraded URL Scanner.

red carbon
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I can reproduce, it looks like this was already raised/escalated to CF from the forums though

tawny maple
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Makes sense, this morning everything worked fine for me and it was possible to change it.
The problem is that I'm stuck in the I'm under attack mode with no way to change it, and right now it's triggering a Security Challenge for everyone and affecting browsing the site.

red carbon
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you have to manually pick Essentially Off though, not "Off" (or whatever security level you want)

tawny maple
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Yes, I can see the selection again and it works, thank you 💪