#Permission issues with account

10 messages · Page 1 of 1 (latest)

carmine oriole
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When I login to the dashboard, I'm asked to select one of two accounts. Let's call them A and B. Account A has no registered domains, account B has one registered domain. Whenever I click on account B, I can manage that domain, but a bunch of dashboard pages show a 403 error, and I have much fewer options on the left side of the dashboard. Notably, there's no "Workers and Pages" tab, which I wanted to use. I can't seem to find any settings page that allows me to manage these accounts or their permissions, so am I doing something wrong?

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Possibly related: what I want to do is connect a GitHub repository to pages, and when I try to do that on account A, GitHub returns a very generic 500 error

latent lily
carmine oriole
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on account A I can see 1 member who is a super admin, and on account B the page is just empty, apart from a red button saying "leave"

latent lily
carmine oriole
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so you're saying I don't own that account? how?

latent lily
# carmine oriole so you're saying I don't own that account? how?

You were invited to it and accepted the invitation with limited permissions, or you invited a superadmin who changed your permissions.
It may be helpful to explain as well: When you first make your Cloudflare account, you get two objects created, your "user" and a default "account". You can then invite users to your account to manage it, including new superadmins. If you invite another superadmin to your default account they can even remove you from your default account, leaving you with just your user
Your user entity is what you log into, and what can be in more then one account. It's a bit confusing since it's not exactly transparently shown, espec not if you just have one account.

carmine oriole
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I feel really stupid right now, I was logged into the wrong cloudflare user 🤦‍♂️ I invited my other user as a member but without admin privileges, and didn't notice I was logged in as the wrong user

latent lily