Good afternoon....in a nutshell....Before last week my website worked fine. I was going to have my A Records and DNS name server moved to Network Solutions. After they started the process, they screwed things up. Last night I had them move the DNS Nameserver back to Cloudflare. My Cloudflare dashboard shows it is active again but the website is not working. The A Record IP address still points to Network Solutions in the Dashboard under DNS but when I go to DNSCHECKER.ORG, I get two different IP addresses than the one in the dashboard. All I want to do is get my website back and be able to sign into my Wordpress. Do I try to edit the A Record IP Address and which IP Address do I use that shows up in DNSCHECKER.ORG? Any help would be greatly appreciated. Thank you in advance.
#A Record Help
past hearth
swift axle
what ip addresses are you getting from dnschecker?
past hearth
104.21.7.189 and 172.67.187.247
swift axle
ahh well that's good news, your domain is on cloudflare
those are cloudflare owned ip subnets
past hearth
The A records show a different IP address that is still pointing to NS.
Do I need to edit the A Record? Do I leave Proxied on?
tepid birch
104.21.7.189 and 172.67.187.247
Seems like you're having your Proxy status set to Proxied (
), which is why the public will see Cloudflare IP addresses, rather than the ones you actually set in your DNS record(s).
swift axle
right so what cloudflare does is it proxies your requests. so you set an A record to your server, but the rest of the world sees Cloudflare IP addresses
swift axle
that would stop the cloudflare IPs from showing yes
tepid birch
So I turn off proxied?
If you for some reason require the IP addresses you set in your DNS record(s) to be the ones that the public see, - yes.
But Cloudflare functionality (e.g. WAF / Firewall rules, Caching, et al) will then not be working, because they go directly to your own server(s).
swift axle
two questions,
- you mentioned in your other post that your wordpress blog isn't working. who hosts your wordpress blog? network solutions?
- did network solutions tell you to change your name servers to them?
past hearth
They said they didn't host it. I am taking over for another person no longer with the company. I wanted NS to host my website and they were going to transfer it over.
Last week my website and WP worked
After they changed the IP and Name Server...it didn't
The name server is back and active in Clopudflare
Cloudflare
All I want to do is get it back to where before they messed it up
swift axle
what is your domain?
past hearth
I signed into the Cloudflare master account and it says active. When I go into the DNS, It shows a different IP address which they said is NS IP
Yesterday it had said MOVED
swift axle
so they are telling you to set
ns97.worldnic.com
ns98.worldnic.com
past hearth
When the website worked....The nameservers where not those what you had above
When I was going to switch over to them, they said the A Records and Nameservers were going to be changed
swift axle
can you go to this location? click audit logs
swift axle
type your domain in like this and click the button to search
the action you're looking for is "Update" and you should see your email address and the domain that you mentioned
actually sorry it doesn't show the old ip. 🤔
past hearth
There are a bunch of records for that....I will type the IP addresses that were there.
I also see the workers.dev. That is wordpress?
or the database
There is no original IP in those update logs
The two I gave you were provided from Network Solutions and they told me those were the original ones
before they moved A Records
Should I edit the A Records and try either IP address? Also turn off Proxied or leave it on
I apperciate your help by the way
modern void
Should I edit the A Records and try either IP address? Also turn off Proxied or ...
no to both. Proxied just means Cloudflare intercepts the traffic, filters it based on firewall rules, redirects them as necessary or other stuff defined in the plan, then forwards it where it needs to go based on the rules. If you put either one of those 2 IP addresses as the A Record, then it'll just be endlessly forwarding stuff to itself. If you turn off proxy, the result won't change because then it's just bypassing Cloudflare as the proxy and going straight to the configured destination.
If you can find out where it was hosted before, get teh IP address from them and set that up in the A Record. that'll get you to what it was before. Network Solutions was wrong b/c it could only see what the A record is from the public's perspective and incorrectly gave you those IP addresses. They can't see into the backend settings and see the proxy information.
Try setting the A record to 216.250.120.93 or 209.17.116.165
I don't know what the one owned by cloudflarenet means
swift axle
I apperciate your help by the way
sorry had to step away but darn. sometimes you can spot the old record in there. do you have a way to call the other person who no longer works there and ask them where the blog was hosted?