#Trapped in Cloudflate Server

1 messages · Page 1 of 1 (latest)

timid tartan
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#1104040620948992090
Aloha, my family and I have been going through a Cyber Attack for the past 8 months. All of our devices are being managed, and they are trapped in a Cloudflate server. We are powerless to stop it, we have no knowledge of how Cloudflate works. I’ve sent hundreds of support requests but I never hear back from anyone.
Is there someone here that can help us?
#1104040620948992090

coral pollen
timid tartan
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How do you mean by Translation?

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And thank you for responding

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I am not well versed in this sort of thing. I only know that all of our devices are constantly getting CloudFlare popups, and none of us use CloudFlare. All of our accounts are being controlled, passwords being changed, people are signed in to our accounts, 2 factor authentication does nothing to help us, we keep changing our passwords and it doesn’t help. It’s so bizarre.

coral pollen
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cloudflare does not "control" any accounts

timid tartan
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There’s others too, usually it’s says something like. “CloudFlare is trying to connect you” or “your server times out” or “400 not allowed, that’s all we know”

coral pollen
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no idea what this has to do with accounts. this error means the server is down, and is an issue of whoever the site belongs to

timid tartan
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This has been happening for 8 months. I found this in my CloudFlare account.

coral pollen
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what cloudflare account

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what issue

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is this your domain?

timid tartan
coral pollen
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and what exactly is happening?

timid tartan
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The 162.241.226.34 is my website, hosted at Bluehost, but the person that has access to my account is the same person doing this to me. Nobody will help. I can’t reach Bluehost, all of my calls are being spoofed.

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My business has been stolen. These people built a computer network inside my Google Business Account, and it’s all way over my head.

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Google:
209.85.220.41
198.71.244.1
198.2.142.194
198.71.244.11
198.71.244.5
198.71.245.1
209.85.220.73

Mailgun:
69.72.33.233

Marketo:
199.15.213.51

Amazon:
3.12.125.181
3.12.233.79
18.220.55.150

Epsilon:
159.127.162.248
142.54.38.17

Oath Holdings:
98.137.67.193
98.137.67.135

Server Central Network:
104.245.209.197
104.245.209.213

Sendgrid:
149.72.1.64
149.72.123.48
167.89.29.98
167.89.48.101

Selligent:
163.47.182.121

Oracle:
129.145.23.23

Braze:
137.22.227.33

PayPal:
66.211.170.87
66.211.170.89
66.211.170.90
66.220.155.153
66.220.155.154
173.0.84.225

Yahoo:
77.238.179.93

Unknown:
2a01:111:f403:2416::701

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These IP addresses are someone linked to my Google Business Account. I can’t reach Google Either. I have filled out hundreds of support tickets and they never get back to me.

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Somehow*^

coral pollen
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unfortunate

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these are all account issues, which this server is not intended for

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?support

echo furnaceBOT
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To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, **Billing **or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

coral pollen
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?account-recovery

echo furnaceBOT
coral pollen
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I seriously doubt you have
a) opened actual hundreds of support tickets
b) not received a response in any of them

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furthermore, if you have infact secured your account using 2fa or other MFA, but people are still accessing your account, then whatever devices you are signed in to your account on, are probably infected

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very unfortunate

timid tartan
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Thank you

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And yes I have, you’re just like everyone else, doubtful and stuck in your bubble of disbelief