#Unable to use snippets even i have super admin access

1 messages · Page 1 of 1 (latest)

stuck sedge
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I was seeing service errors or when i executed / testing code seeing 404 error all the time.

faint gorge
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Do you have access to the limited Snippets alpha?

stuck sedge
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yes i do have

faint gorge
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Are you on an Enterprise account by any chance?

stuck sedge
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yes

faint gorge
# stuck sedge yes

Can you open a support ticket and share the ticket number? I'd be happy to take a look and that gives access to check things out on your account

stuck sedge
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Sure and thanks Erisa

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I will create and share ASAP

faint gorge
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Thanks!

stuck sedge
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Eric, this is ticket no - 2988417

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today when I tried again and able to create a snippet.

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from snippet i was trying to connect AWS s3 and i have DNS name for that, but it's keep saying below error

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<?xml version="1.0" encoding="UTF-8"?>
<Error>
<Code>NoSuchBucket</Code>
<Message>The specified bucket does not exist</Message>
<BucketName>s3.igs.sears.com</BucketName>
<RequestId>RPMCG8P33PWBV710</RequestId>
<HostId>gtVuWfjkjyAwMfa0i0+s5U8V8ZGKQY6jXq8pRaiyfw4fXlFJ99cwDMwH3dDanDyr0TjTiuFQoOc=</HostId>
</Error>

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same thing working in workers

faint gorge
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Can you share the details including the code in the ticket so we can pass this to the product team?

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I see that a colleague of mine is actively working on the ticket, so best to keep communication there. the community here can't help too well with Snippets since its in very early limited alpha 🙂

stuck sedge
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yup i added in the ticket