My quest 2 got stuck in a bootloop, factory reseting doesnt work, and i cant get a replacement, help | GetHip | Page 1

sleek grotto Mar 31, 2023, 11:09 AM

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I've sent a message here explaining the entire situation, please try and help me or atleast tell me if there's anything or nothing to do

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My quest 2 got stuck in a boot loop, and when I tried factory reseting it (at 100%) it says "erasing" with a circle for a second then, the screen just goes back to the boot loop. And I cant get a replacement because I bought my headset from Amazon since oculus doesn't ship to my country and the Amazon warranty expired. I also tried factory reseting it from the app, but the "headset settings" button isn't working I think it's because the account wasn't linked to my headset, I sent a screenshot below of what I mean (Labeled: Headset Settings Not Working). Is there any way to fix it? Or do I just buy a different headset 😿

sleek grotto Mar 31, 2023, 11:20 AM

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sleek grotto My quest 2 got stuck in a boot loop, and when I tried factory reseting it (at 10...

Headset Settings Not Working

quaint lotus Mar 31, 2023, 11:20 AM

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sleek grotto Headset Settings Not Working

You have to connect your headset...

sleek grotto Mar 31, 2023, 11:21 AM

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What?

quaint lotus Mar 31, 2023, 11:21 AM

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My bad

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Fucking

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Stupid autocorrect

sleek grotto Mar 31, 2023, 11:21 AM

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Ok but I get notifications whenever my friends are online

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Does that not mean my headset's connected?

quaint lotus Mar 31, 2023, 11:21 AM

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No?

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That's just a thing to let you know friends are online

sleek grotto Mar 31, 2023, 11:22 AM

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Ok but I can't connect it now since it's stuck in a boot loop

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Is there anything else to do?

quaint lotus Mar 31, 2023, 11:23 AM

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Hold the power button for 10 seconds

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That's an alternative way to hard reset your headset

sleek grotto Mar 31, 2023, 11:23 AM

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Do I have to have it at full charge?

quaint lotus Mar 31, 2023, 11:24 AM

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It needs to have some power to be able to do it

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Like when it's empty it won't do crap

sleek grotto Mar 31, 2023, 11:24 AM

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Ok and if that doesn't work?

quaint lotus Mar 31, 2023, 11:24 AM

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Just try it out now

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That's the only solution I know

sleek grotto Mar 31, 2023, 11:24 AM

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Ok let me charge my headset, then get back to you

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Is it ok iif I ping u when im done?

sweet quarryBOT Mar 31, 2023, 11:25 AM

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GG @sleek grotto, you just advanced to level 1!

quaint lotus Mar 31, 2023, 11:25 AM

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How much power does it have rn

quaint lotus Mar 31, 2023, 11:25 AM

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sleek grotto Is it ok iif I ping u when im done?

Ig

sleek grotto Mar 31, 2023, 11:25 AM

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Let me check

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Yeah its flat

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Im charging it now

quaint lotus Mar 31, 2023, 11:27 AM

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Letting your quest go underneath 20% is rlly bad

sleek grotto Mar 31, 2023, 1:30 PM

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Hey

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@quaint lotus

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So its at 37%

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And i tried holsing the power button for 10 seconds

quaint lotus Mar 31, 2023, 1:30 PM

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Yeah

sleek grotto Mar 31, 2023, 1:30 PM

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And...

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Nothing happened

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It just kept on boot looping

quaint lotus Mar 31, 2023, 1:30 PM

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Than idk

sleek grotto Mar 31, 2023, 1:31 PM

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Do you know anyone who might?

quaint lotus Mar 31, 2023, 1:31 PM

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Anyone here kinda

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Not sure

sleek grotto Mar 31, 2023, 1:32 PM

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Ah ok

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I guess ill just buy the rift cv1

quaint lotus Mar 31, 2023, 1:32 PM

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Uh

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Wait for others to help maybe

sleek grotto Mar 31, 2023, 1:32 PM

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Oh ok

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Do i just @ everyone?

distant flume Mar 31, 2023, 1:58 PM

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@sleek grotto @ everyone doesn't work

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also i have an idea

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try letting your headset die, wait 24 hours, then turn it on again

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don't charge it until after 24 hours have passed

sleek grotto Mar 31, 2023, 3:19 PM

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distant flume try letting your headset die, wait 24 hours, then turn it on again

When its dead?

sweet quarryBOT Mar 31, 2023, 3:19 PM

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GG @sleek grotto, you just advanced to level 2!

distant flume Mar 31, 2023, 3:21 PM

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sleek grotto When its dead?

let it die, wait 24 hours after it dies, charge it to 50% after 24 hours are up

sleek grotto Mar 31, 2023, 3:24 PM

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If this works thank you

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If it doesn't, still thank you, but what should I do?

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Buy a new one?

#My quest 2 got stuck in a bootloop, factory reseting doesnt work, and i cant get a replacement, help