#Trouble installing RatOS, configured Octopus v1.1 board but consistent error message

35 messages · Page 1 of 1 (latest)

spark gull
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Hello, just installed RatOS and want to finish configuring the main board but keep encountering this error with Klipper.
Tried reflashing the board and updating anything I can but still no luck, would appreciate any input!

spark gull
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update: ratos command isnt working on the pi so there's some form of packet that's not there

rugged sail
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Did you try copying over an old printer.cfg or anything?

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Missing files suggests the install didn't complete or something

spark gull
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no, is there a specific version I should copy over?

rugged sail
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no, just trying to think of how the include could fail

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I'd reinstall ratos again, something went terribly wrong. Did you use something other than the default username/password?

spark gull
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nope, just used the generic user/pw

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I'll try reinstalling though

spark gull
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when i tried installing 2 different older versions, i either got an error reading unable to connect to moonraker or the system fully being unable to find firmware

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64 bit version was unable to find firmware, 32 bit was unable to connect to moonraker

rugged sail
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Older version of what?

spark gull
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ratos, i tried installing the rc1 version

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got the same moonraker disconnect error regardless of which version of 32bit rat os i installed

rugged sail
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Have you tried connecting via the web interface?

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And id only install the latest

spark gull
rugged sail
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That's another serious issue then. Something is fucky

spark gull
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yeah i figured

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think it might be a problem with the sd card? so im reinstalling the current version of ratos

spark gull
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the hotspot is showing up so i can at least open mainsail web but i still get this error

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running the most recent ratos 32bit

rugged sail
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link your printer.cfg?

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Actually, scratch that. Do this:

2. Connect to hotspot
3. Setup wifi through configurator (and let it reboot)
4. Go to /config
5. Refresh update manager
6. at this point nothing should be invalid, all green. IF THAT'S NOT THE CASE stop here and post your moonraker.log
7. Update only the RatOS package(NOT configurator).
8. Update RatOS configurator (this takes awhile, if the mainsail output of the update process hangs, let it sit for 10 minutes and then refresh the page, Ctrl+Shift+R)
9. Restart moonraker service (click power icon in the top right of mainsail, click the refresh button next to moonraker under "service controls")
10. Reload mainsail (Ctrol+Shift+R)
11. Refresh update manager
12. "RatOS" should be gone from the list. Everything should be green and have several updates except RatOS configurator (ignore the klipper errors). If it's not, stop here and post your moonraker.log.
13. Click update all.
14. Done.```
spark gull
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did all of that and ended up with this error

rugged sail
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bizarre. Try a different SD card?

spark gull
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install ratos to a different sd card?

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okay

spark gull
rugged sail
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thats wild. This isn't a part of the process that gives people issues. Maybe try a different internet connection?

spark gull
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tried hooking up via ethernet and it seems to be sorted out now

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thanks !

rugged sail
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oh thank goodness. That was getting too weird XD