#RatOS Issue, please help

40 messages ยท Page 1 of 1 (latest)

whole wraith
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Share your debug.zip please, and a screenshot of the error?

main topaz
whole wraith
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googling around now.

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Hm, this kinda sounds like the issue

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Specifically thost linked post

cosmic imp
# main topaz sure this is what it looks like

This means that klipper is trying to connect but any of the connected usb is not responding. Either a toolboard, the octopus or beacon.
Ssh to the machine and send
ls /dev/serial/by-id/*
and post the results, please.

main topaz
# cosmic imp This means that klipper is trying to connect but any of the connected usb is not...

i can check what is the IP of my machine, i tried writing on the comand promp the comand "ssh ratos@printer ip and it says

The authenticity of host 'ipxxxxxxxx)' can't be established.
ED25519 key fingerprint is SHA256:SjxDJaC1Shr7kogbW0J6RGkkLx1Lpm2l0ryu/wjl+to.
This key is not known by any other names.
Are you sure you want to continue connecting (yes/no/[fingerprint])

i dont know what to do

cosmic imp
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If you use command prompt, the command is not correct
ssh pi@machine_ip
type yes for the question and the pass is raspberry

main topaz
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pi@RatOS:~ $ ls /dev/serial/by-id/*
/dev/serial/by-id/usb-Beacon_Beacon_RevH_02DA82B45157355957202020FF0D252A-if00 /dev/serial/by-id/usb-Klipper_stm32f446xx_btt-octopus-11-if00 /dev/serial/by-id/usb-Klipper_stm32g0b1xx_btt-ebb42-12-t0-if00 /dev/serial/by-id/usb-Klipper_stm32g0b1xx_btt-ebb42-12-t1-if00
pi@RatOS:~ $

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this is the result i got after the command ls /dev/serial/by-id/*

cosmic imp
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everything looks correct

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since you are there, send

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ratos doctor

main topaz
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comand not found

cosmic imp
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do you have everything up to date?

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don't think so. Because rator doctor is on the latest versions of ratos

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and now, only beacon is showing

main topaz
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it was upto date till an hour ago, then i refresehed the update manager and now i have two files invalid:

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i didnt made any changes.. only refreshed it.. ive been refreshing it for 5 days now and this was the only time this hapened. right now

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both files only have the hard recovery option

main topaz
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i decided to flash another sd card with a fresh operating system, but now i have another problem

Instructions say to update Ratos first. and then Ratos configurator.

its now my second atempt at that and in the midle of the update of Ratos configurator it stops doing anything. on the tab says error and it stays like this for a long period of time. after this, the Ratos file gets invalid and i cant get to the dashboard again.

any ideas?

whole wraith
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wonder if something is timing out, are you able to get it connected toa faster internet connection?

main topaz
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after flashing the firmware for the 4th time it went thru, the internet is fast and the router is one meter away. but in the end is done ๐Ÿ™‚ thanks for the help

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what you think about my belt tension graphs?

whole wraith
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Not a clue, haven't learned how to read them

main topaz
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okay thank you ๐Ÿ™‚

main topaz
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now the machine was working ok. and printing. i turned it off for the day.. when i turned it on now. it has the following error and cant get to the dashboard and all the fans are working at full speed.

any thoughts?

whole wraith
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What modifications to Ratos.cfg did you do previously?

main topaz
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none.. i opened the printer cfg and it was completely empty, im starting to get really frustrated with this purchase

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im flashing the firmware again for the 4th or 5th time now

whole wraith
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printer.cfg was completely empty??

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actually completely empty, or was it just this:

# Please Read the documentation: https://os.ratrig.com

[include RatOS/printers/initial-setup.cfg]

?

main topaz
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cant tell anymore. i decided to flash the SDcard again and start over. i will put it to all the steps i did before and see what it does... thanks for the help

whole wraith
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For sure. Rebooting will reset any manual changes to ratos.cfg, but shouldn't touch printer.cfg. make sure to reboot once configured again, I'm almost thinking there's an issue with the SD card? So weird.

main topaz
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the SD card is brand new philips HC V10, we will see

main topaz
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Well now everything is installed and seems to be working. I've been trying to adjust the belt tension. But im experiencing all kinds of layer shifts in all directions

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Do i need to go check the voltage on the potentiometers on all drivers or there is another solution that I need to look into?

whole wraith
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layer shifts are something mechanical. Double check your pulleys are tight on motor shafts, that belts are juust tight enough to not skip, and that you're in "Performance Mode"