#general
1 messages · Page 151 of 1
No its just shitty customer service. You have an email for a reason not just a simple solution "oh here let me cancel a order someones waited on for WEEKS when we have an email to put in all the information to SOLVE the problem and not cancel this persons stuff
its just mind blowing we have all this useful technology and nobody thinks out of their ass to use it
why did they cancel your order?
"easy solution"
Look, we get sometimes things happen, and hopefully your issue is resolved, but no need to vent and remain negative.
what was the problem in the first place?
I mean then have better customer support, dont take it negative, take it as an example to do better.
I don’t work for elgato, but I will advocate for them. I’m just here as a community member helping.
I wish I could get so many of their products. The cam and stream deck are among my biggest wish lists but better lighting... now that's a dream all of its own lol
I did mine little by little!
bruh I just want the new pedal
I've been using some cheap straight from china usb pedal for years now
The pedal has a great purpose for when my hands are busy. I’m waiting for mine, I ordered yesterday. I’m super excited!
how did you order? its shown out of stock for me since it was put on the website
Like the moment they announced it, I was all over the site. Twitter alerts let me know every post from elgato. Lol
I love the idea of the pedal for so many use cases. As a gaming streamer you can do some entertaining stuff
I got one maybe a minute and a half after the twitter announcement and it was sold out.
I know people werent ready with bots like a GPU launch or something, so they must have had almost no stock.
I wish companies would wait to have more stock before releasing products.
It was available for purchase as soon as we launched it! You guys all really showed up and Stream Deck Pedal became out of stock in less than 3 hours or so. We're currently working on getting more stock asap.
If you haven't already - make sure to react to the role in #archived-roles with restocks. I'll do a ping when they're back in stock. You can also opt-in CORSAIR's website to get notified when they're back in stock. 😊
I've had to do everything over the last 4 years streaming little by little. Slow small improvements here and there. Still so far away from the goals though. We'll get there. Slow and steady wins the race.
It was showing out of stock in like 2 minutes for me... website bug maybe?
"You can also opt-in CORSAIR's website to get notified when they're back in stock. 😊"
Where can you do this on the website? I looked but was unable to find
Hmm that might have been a bug then.
Oh that's interesting - I went to check and there isn't a button for that anymore. 🤔
For now, you can react with the restocks role and I'll give a ping once they're back in stock. 😊
I agree! What are your plans for them? I've been using mine a lot during Valorant haha
I can’t get into FPS. Fun to watch though.
I have some celebration graphics and things when I play but often can't do them because I am in the middle of a fire fight. Might save one for a specific chat command or something while I am gaming. I also produce a video podcast that I appear on so being able to control things discreetly like that would be huge
Pedals are great for push to talk when gaming
I know streamers generally don't use push to talk, but I usually do because of noisy dogs and such.
That's exactly what I use mine for! Been great!!
👏
Im trying to think as a sim racer how I could use the pedals...hmmmmmm
i put mine in front of my keyboard and just mash my head against it.
I thought that was how it was meant to be used.
I want the pedal so bad for RDR2 roleplay 
Or all roleplay in general.. and discord.

Gonna use it for discord!
Yea that's a great idea.
I use it in Valheim to drive the boat. Left and right to steer and I wrote a plugin that cycles through the 3 up positions and then back down. Works amazing
Valhiem boat trips can be very long
Cool, are you releasing that plugin? @tight juniper
No. Maybe I will make it customizable and release it.
I will add it to the Development Road Map.
Ok I am new here so forgive me if this has been asked before BUT I am a new streamer, I have no PC at all(I know, shame on me) I run my programs from my Macbook, and stream from PS5. Now this leads me to my next inquiry, is there any talk of a console based capture card from El Gato that has 120 pass through?
@lavish oasis Probably not, because most don't even posess a monitor/tv capable of 120hz hdmi. Also, as far as streaming goes, limited to 60fps currently.
I am fine with streaming in 60 fps, but I hate having to lose frames on my monitor due to having a capture card. I have to imagine it's not THAT far off. Wishful thinking maybe?
I assume you mean so you can play at 120 while streaming at 60fps ? @lavish oasis
Yes]
@lavish oasis Elgato 4K60 Pro supports up to 4K at 60Hz, 1440p at 144Hz and 1080p at 240Hz. This includes 1080p120Hz looks like the only option atm
Hm, well I am unsure if my monitor can do 1080p at 120, I think it is only rated for 4k at 120. I could be wrong though.
@lavish oasis If it can do a higher res, it can certainly do a lower Res
Des it matter if I use Macbook?
You wouldnt be able to use the 4k60 pro from what i understand as its a desktop unit.
Well that is my issue then. I wish they would make it usable on mac, then my problems would be non-existent!
Is there any talk of that happening? Do they communicate with their consumers at all? Apologies for the question overload.
Not that I am aware of currently. though ID expect they are going to do what they always do and drop a bunch of new items all at once again LOL
Do they do that often? I just started getting into their company and saw today that they have a new foot pedal available.
@lavish oasis Usually every couple months something new is announced, more frequently ( more items ) in the past year though. I don't expect much support specific to mac though ,as many companies , especially in gaming tend to forget they exist.
And the world as a whole treats the mac platform as an afterthought
Sigh
Mac is my choice, and preference, but I get your point. PC just has the optimization factor guaranteed.
Why bother with Mac? It doesn't make sense for most companies. It's like an app developer making apps for windows phones
I've been thinking of getting the lp arm, with my current monitor setup my mic is way to the side
yes my arm is in the way and also not very good. I am hoping this neatens up and makes my space easier to use
Heard there was a giveaway, how do we enter?
@clever furnace LP arm is awesome
Still waiting on contact from support ticket, been a fair few days now and really would like to resolve my issue 😦
I got an email about 1-2weeks after, so give them a bit of time to respond. I’m waiting to hear back about my Stream deck XL, after trying a few things they suggested.
Hello all
That's what I'm doing. lol
Because of people like me thats why lol
You can enter at #giveaways. :)
Morning everyone hope your all doing great
Going to bed bruv
Lucky@lavish oasis I am just waking up
Have a good day dude!
Don't forget to add Stream Deck Pedal in #archived-roles 
Aloha
Help pc audio jacks front and back giving static noise all the time when headphones are plugged in won’t play any other sound just static tried both ports front and back both the same checked headphones on different devices they work perfectly and tried different headphones same thing using jacks but Bluetooth headphones comes sound comes through fine no static and will play anybody have a fix? Or had the same problem Thanks my pc specs are
PC Specs:
CPU: intel Core i7 9700KF @3.6GHZ
PSU: 550w
GPU: MSI Nvidia RTX 3060 12GB
Ram: 32GB
CPU Cooler: Cooler Master 120mm Liquid Cooler
Storage: 500GB M.2 SSD/2TB HDD / 1TB HDD
Motherboard: Mag Mortar B365M
Case: Cit Raider With 6x Dual Ring RGB Halo Lights
Hey! I'd put this in #cth-history and see if people can help there!
Okay will do thanks 👍🏻
Is there a standard timeline from when Elgato announces a product and it being available on Amazon/Best Buy?
If just depends on the rollout they decide on. Some products are day one across all outlets whereas others take a few days before they are available through third party channels. Also bear in mind the current state of the global shipping/trade industry. Additional stock may take longer to hit those outlets at the moment.
Thanks!
Got my wave arm LP, happy, broke cable to blue yeti, unhappy 😦
Oh..sorry to hear that
I absolutely love my LP arm
happy timezones yall!
lol
Hey, does the Chat link Pro work with Xbox or just PS5 and Switch?
Is there an easy way to mute chrome (browser) trough the steam deck? so i can mute yt while gaming for example
I know Alt + Shift + Comma is the mute hotkey
You’d need to be clicked into the browser for it tho
Maybe #cth-history will have a better solution
posted yesterday didnt get an answer tbh
There's a role for Stream Deck Pedal now 👀
This should answer your question. 😊
https://twitter.com/elgato/status/1441074582182637572?s=20
@RealT_Hill199 @Xbox Chat Link Pro can absolutely work with Xbox - but is mostly unnecessary - as Xbox allows you to output party chat audio and game audio over HDMI while using headsets.
You'd want Chat Link Pro if you want to capture in game chat on Xbox, and not just party chat.
Morning everyone! 
can i get help in #cth-history
If you've already posted in #cth-history, then please don't ask here. Note that #cth-history does not guarantee that you'd get immediate help since it's community based. It's dependent on the community's time and whether or not they know the answer to your questions.
I recommend contacting official support by calling support if you need help asap or filing a ticket if you don't. More info in #official-tech-support. :)
So when do we think we'll see an announcement on the Key light Mini??
hopefully not until they restock the pedal
lol
Glad I impulse bought it right away I guess haha
I´m curious about the pedal... wondering how they solving that our pets doesn´t push on it 🙂
I just cant wait to replace the cheap 19 dollar straight from china pedal that I have right now
OMG!!! UPS delivers today!!! I'm excited, cause that was really FAST!!!
Jealous, mine won't be here till Monday 
I find it funny that people always talked shit about me having a usb foot pedal and now that Elgato has one, all those same people are wanting or buying it already lol
Lol, I ordered mine nearly immediately and still in processing stage lol
I really wish the website didn't decide to tell me it was out of stuck 2 minutes after it was announced when apparently it didnt sell out for 3 hours
I'd been looking at that yellow pedal everyone used before for a while but never got around to grabbing it, the Stream Deck integration on this one is what sold me.
yeah the yellow one is what I was using. It was useful, but the integration is also a nice selling point instead of just having to give it a keyboard command
Hope everyone is doing good today
Haters gonna hate. Do like Shaq does...
I wonder where Shaq has to get his cardigans from.
where do i ask my noob questions...i only have a couple lol
head over to #cth-history !
ty
omg yeah
Finished my first day working for Dyson
did it...suck?
A lot of cleaning and replacing dyson machines so they’re up to standard
Also general cleaning the stand
so you're the vacuum cleaner
Anybody else keen for the giveaway
I am lol
Like damn would be awesome to unbox that for a video
Would be awesome to just win one LOL
Yeah true ahaha the elgato light looks sick as
I was looking at it again and realized that theres the faceplate for the mk2 streamdeck...
I dont have a mk2 streamdeck xD
LOL
Aw rip ahaha
But that light would be awesome
Yeah legit hey
whats the giveaway
An elgato holiday partner box
Vacuum cleaner cleaner
Yo
Have a great day everyone (and yes I am just now waking up LMAO)
Yes! I wish I could get sponsored, or partnered. lol
Honestly bro would be a dream
Would honestly make me feel so good and give me that extra push to keep going I’m actually making a video rn about if the stream deck is worth it in 2022
@tawny nova great work on winning the giveaway
Congratulations!!!
I wish we could buy the elgato light, I love Elgato stuff.
dont they sell a few different lights?
I mean the one in the partner box haha
oh what is it? I didnt look it up yet
There's a picture of it in the giveaways channel at the top. It looks so cool.
Pedal must have sold out in minutes.
apparently 3 hours, however the website was showing sold out like 2 minutes after the announcement for me. bug apparently
Congratulations to the winner of partner box
Petal seems nice. Don't know all the details on it but having something that is foot operated would be convienient for sure.
seems to be basically 3 stream deck buttons just in a foot pedal format. So same software and features, just foot operated. someone can correct me if i'm wrong
Much better than just the cheap usb foot pedal im using now which I can just use as a keyboard macro basically
you know what i just noticed.....
elgato u silly gooses
@bronze kettle
u know what would be very helpful.
using the mobility like the "Mice arm" you just have and making it into a Monitor triple mount for screens with cable managment like the Mic arms etc.
you guys dont have monitor stands
Please do not tag staff, and for any product recommendations it is best to send in using info in #feature-request

Anyone know when the foot switch will be on Amazon?
jasmine just hire me
HI TIB 
PIGEON HAHA WYM you work for VBI
He’s right you know 
so, anyone else who doesnt stream at all also have a stream deck? I just got the stream deck xl and im wondering what all everyone uses theirs for
I'm stuck with you
I don't own one yet. But I would use one for my drum stream.


I use the one on Amazon to pretend I actually own a stream deck
😂
BWAHAHAHAHA
beat me to my own joke
Off topic, but has anyone seen duolingos tik too before?
So does every employee at Elgato have a foot petal now?
no brito imo but still good
i wish
Ex-streamer here, lol
I use my deck for opening programs and muting mic most of the time
Other then that, I have custom buttons/api’s I made for blender and UE5
I thought it was a parody account at first
What made you quit?
i used to use my stream deck to do automatic exports and file processing at my old job, it was all manual
I only streamed during the time I was with St Jude’s Play Live event back in like…years ago
||I never learn||||

||
lol
Everyone I know says it's a waste of money but I want to have a good enough stream to hopefully get partnered with Elgato. Kinda need to get my studio finished before I wow people lol
its nuts
I've been using it for opening programs too. also a sound board.
I found a neat stock ticker plugin too.
Nah, just keep working in what you want. People will always say “Blank is a waste of time”
stream because you enjoy streaming, statistically very few get famous or can do it full time. its important to do it because you like it,
I'm really wanting the XL but I don't have 220$ to throw at my computer
ill say this . the XL is amazing
Lol I know if I started streaming again, I’d get 40 or 50 people every time, due to HOW MANY PEOPLE KNOW ME FROM DIFFERENT COMMUNITIES
Its scary
yeah its expensive, but I spent way too much on my PC setup. Probably have like 10k into my setup right now.
I need to build a computer but idk where to start
ur brain
I forgot that at home
start with lots of money for a gpu from scalpers on ebay
budget?
oof, my motherboard alone was like 500 lol. I haven't tried to build anything budget in over a decade, is 500 even still doable for a PC at this point?
I would probably be looking on craigslist or ebay or something to see if anyone is selling their used rig within your budget
or just save ur money
Do you need a case also?
I don't know what I need
just save ur money my guy
you don't know if you need a case?
if $500 is your budget, it will be tough depending on what you are looking to do with it. You can look up some articles on pc gamer for budget pc builds.
Please check your DM's


get out 🤢
Is there a way to use a cam link pro with a laptop?
As long as it meets the specs yes
What device or adapter would I need?
You just need a 3.0 USB port on the laptop. I don’t recommend ever using an adapter for them.
The computer will mainly be used for streaming and possible video editing
Isn't the cam link pro the PCIe one?
And also a million HDMI ports
Yes it is.
Haha!! My bad. No
I think they sell PCIe to USB adapters, but I'm not sure how it would impact performance or how reliable they are
I thought so but I haven’t found one I even believe would work that isn’t stupid expensive.
I’m going through product in my head. Not my fault they added an enormous amount of product
True. It would be nice to be able buy some of it.
I say buy what you need, slowly add what you want.
I own wayyyy too many elgato products. Lol.
Only need the foot pedal to complete my wish list.
I recommend a budget of about 2500 for that type of computing.
especially if he needs a case and peripherals that aren't garbage.
You can get a decent case on a budget. Most the money is going to graphics and a decent motherboard
And memory
16 is minimum but 32 to 64 is recommended
So when is the foot petal coming to Amazon?
When is the foot pedal going to be in stock at all?
I would say watch social media and #announcements to see.
also if you havent already. on the corsair site you can set a notify me when available
I was having way to much fun reading the VBI banter. lol
We allowed to post tik tok video links here?
ok, so I have an Elgato Game Capture 4K 60 Pro MK.2.
And I also have a 5120x1440 monitor. When I tried to capture it, it was downscaled with black bars. Is there a way to get the full quality, or is that as good as it gets?
No you can't
strange, could have sworn that was there yesterday after it went oos
I was asking about it yesterday, and I believe it was @bronze kettle said there was that option as well, but went and checked and it wasn't there.
yeah its usually there. Ill mention it might have just slipped their mind.
Is it usually an email they just send you when the option is there?
you will get an email saying the item is now instock
yeah hopefully that gets added, I have discord notifications off (otherwise id be seeing 1 ping every .01 seconds) and I dont use social media. email works best
yeah I posted to find out. That is usually the place i point people to.
I don’t know why I need to say this. I don’t work for elgato, I’m just a fan boy. Please stop pming me asking for trouble shooting. Unless you need veteran marketing material specifically for the college I work study at I don’t have time to help you.
maybe its the role you have? what is MOTM anyway?
It’s uh… member of the month. I’m happy to help publicly here, but not in dms
I assume people just see you up in that role and dont realize it and think you work for elgato or are a mod or something... Also people tend to treat discord mods and such like their own personal full time tech support employees
I use to be an admin on the LTT server and it was like a PM every 30 seconds all day long.
lol yeah it happens
its either that or the actual staff in a discord is awful, can never have a nice place
Right 😂😂😂
Like I was just banned from the Beacn discord for literally asking for clarification about one of their rules that said "family friendly".
makes sense
Yeah, I’m a mod in many discords. I can understand that. But usually they should warn you or give you a chance to fix whatever it is
I had said a swear word, a mod asked me not to do it again because its a "family friendly" server, so I asked if there was a list of banned words I could look at so I could make sure not to do it again, and I was banned for "being aggressive"
then one of their actual employees on the server told me when i PMed him for clarification that just having MLK in my pfp was politically charged and not appropriate.
Yeah, usually they would give like pg or pg13
yeah a lot of these people just like being on power trips because their personal life is crappy or something. I don't get it
Weird thing was, the company was being extremely woke, giving their products away to racial minorities and gay people and such, and they he went off on me about MLK in my pfp.
I'll never understand some people
oh well, this server seems pretty decent since ive been here.
I hate it when companies target minority groups and sexuality’s to “give away “ products to show they are woke. What you do as a company shows that.
yep, they are just discriminating against the majority. It's still racism/sexism/bigotry. I am a minority and that crap gets to me.
I won’t go that far, but they’re alienating there entire target market.
I mean, they are refusing to giveaway/partner with people because they are straight/white or whatever, that is literal discrimination at that point.
Partnership is not employment, so no real discrimination. But if you are trying to get gamers, your alienating the 98 percent of the market
Partnership is not employment, so no real discrimination.
Not in a legal sense, but in the sense of the meaning of the word it is.
lol
😂
was just prepping in case this chat started to get a little close to rule 7 lol. But all good
I would never let it get that far! Education only
nah we being civil bud
I have debates about stuff like that far too much in my personal life, not trying to do it when im trying to relax lol
lol I feel that
Regulars never intentionally break the rules.
lolwut
😩
That happens
like why, you know in a week the guy is going to regret doing that, make a different discord account just to get back in here anyway
i dont get it
account was like an hour old lol
Some people just want to troll
I just want to finish up my excel sheet -_-
what you using excel for
making a sheet for a process at work, using a cascading dependent drop down pulling data from a table... its annoying to do, but it will stop some other mess ups
I remember doing that, my whole class was all in excel.
hey thats good. seems like everyone just uses it for work and school, and im here like a crazy person using it for my personal life all the time
Fuing??
googlefu-ing
I was just about to say eve!!!
I use excel for budget stuff...when i remember but mostly work stuff if i need to
now my boss wants me to put it in a flow chart as well....its 900+ items.. that aint happening lol
Lol
yeah I use it for budget as well as inventory for insurance purposes.
Flow cart is easy. 900 plus items can be if you can import the data
yeahhh i need to start tracking stuff
At some point it just needs to be a database
meh toooo much work lol i got enough going on and this was just a spur of the moment thing
I thought about putting it in access but dont feel like learning that lol
I'd suggest everyone keep an inventory on a spread sheet with receipts and/or links and info with model numbers and all that of everything they own. It makes insurance so much easier if you ever have to use your renters or home owners insurance.
Hey, I get paid 2 dollars less than minimum wage to sit in a basement and lure veterans in from a college building with no classes using the power of my imagination.
yeahhh i have a ton of collectibles... i need to do it one of these days
My imagination because we don’t have a budget for a proper computer
a lot of things people dont think of either like kitchen appliances (if you just tell insurance company "toaster" theyll give you money for the cheapest walmart one, unless you tell them you have a 80 dollar kitchenaid one or whatever) and tools are another big one, things that just accumulate over time that you may not realize are gone right away.
Or anything to actually keep them there. Except a vcr with dvds
lolwut?
veteran degree mill for the GI bill money or something?
We have a vhs player with no tapes
yeahhh i had this with magic cards because would lend them to friends for tournaments
oh i know some of those magic cards can be worth a pretty penny
We get funded by a combination of VA, college, and company donors.
So we have no donors, so no money
lol the VA needs to just be dismantled at this point too.
We have 6 13 year old computers
damn. only good thing about old computers is old keyboards
No it’s a dell
my condolences
Lol
IBM is goat
And my printer doesn’t print color. So I’m doing some hd ads here
probably got the dot matrix printer going
ughh those things
But when I apply for elgato I can say I did real marketing with a budget of a peanut and a half dead ant.
its funny, dot matrix is still used in a lot of industry applications. UPS still uses them in their airport facilities for example
Right!!
yeahh when i did SMB IT support they are all over the place
the things are reliable, i'll give them that.
New printers break the minute a cm of paper bends
so I am looking for a good hdmi splitter to use with my hdmi to component converter and my 4ktv, I'd like a reccomendation please?
Brother I've found is a decent brand for new ones. I had an HP like 3 times that lasted a month each before the Brother ive had for a couple years
#cth-history would be the best place for this.
yea HP are terrrrrible
My wife’s Mac keeps trying to print a photo when she prints anything
Mac is just a whole different issue lol
I personally havent had a printer in near 20 years lol. But we use to put HPs in for clients at my old job
I’m fluent in both
Morning everyone
I just never could get into Mac. I had I think the first imac for a bit but that was it.
Pretty sure the last apple product i used was the apple 2 lol
yeah ive tried iphones but couldnt stand them either
I learned design on a Mac. I actually use my iPad Pro for designing now
yeah i mean i had an ipod but computer wise that was the last one i used and that was in elementary school. Number crunchers and Oregon trail on 5.5 floppy
Oh I do have an ipad actually. They locked me out of my .me email (i made on an ipod) thats my main email because I didnt have 2 factor authentication and the couldnt verifiy it over the phone, so I had to login on an apple device to enable it to get back into it
Though the latest pixel and android 12 makes me kinda meh for android now.
When I was in third grade we have a dual floppy one. One for the operating system and one for the program
I just get the latest galaxy phones, have the s21 ultra right now, always works fine for me.
Then my teacher showed us a laptop and it was amazing
i got a mac for the first time and promptly put it in bootcamp
Do we have to use the adobe softwares for the thing in #announcements ?
is it possible to hook one mute button up to a different discord?
i have 2 accounts and sometimes i'll have 2 calls going at once (it sounds chaotic but its not as much) and being able to mute them and unmute them easily would be amazing
Hi everyone!
Hello!
a different discord????? like on the same pc? or do you have two different computers connected
i have discord and discord PBT (Public Beta Test)
both are desktop apps
2 different accounts
ahh i think i know how to do it without using the plugin if you want me to tell you? it still mutes by using a deck button
ohh would i have to bind a key to a button and bind that button on discord to mute?
if thats not it i'd love to know what the idea is
let’s move to #cth-history rq and i’ll show you there
sorta
ok i said how to do it in #cth-history
hey all. i just took delivery of the stream pedal. i have set up a hot key for "T". to use as push to talk in Apex Legends. but, it doesnt work. Yet, if i hit T on the keyboard it does. Can anyone help. its one of the main reasons i picked up the pedal in the first place 😄
ive tried, hotkey and hotkey switch. neither work in game.
anyone got any ideas?
my keylight air should arrive today
so my replacement cable came for my microphone.... seems that isn't the issue
the mic is the issue
v.v
Hope everyone is having a good day
Happy friday!
Hey! We just added a "Notify me" option on our website. When you put Stream Deck Pedal in your cart you can click on "Notify me" and you'll receive an email when Stream Deck Pedal is back in stock. :)
Thanks
Is there a notify option for the mic arms as well?
Yes! You can find that option on CORSAIR's website at https://www.corsair.com/us/en/Categories/Products/Elgato-Gaming/Audio/Wave-Mic-Arm/p/10AAM9901. 😊
Perfect, thank you!
TGIF! Have the Best weekend Everyone!!❤️
how does it work on pc high end games without graphics card with video capture card
I didn’t even realize they don’t make the og hd60 anymore I still have it, I need to upgrade to the 60s+😭
Anyone else excited about the new Pokémon Game? I'm also currently waiting on UPS. lol the Pedal should be here soon!!!
Excited to get the pedal once it's in stock .
I didn't even know there was a knew pokemon game
Thanks. I signed up for the email notification.
I saw that this morning 😂 couldn’t stop laughing
anyone here ever use the video capture from elgato? i just ordered one, hopefully it works well
the pedal was pretty much immediately out of stock
Yeah, just streamed it! I love the chill vibe it has.
I just used the 4K60Pro MK.2 for my stream.
I've never played one before honestly
https://www.elgato.com/en/video-capture I was referring to this product
This one isn’t like the others. It’s good so far!
never used that one!
I needed to get some old camcorder tapes over to digital so I figured I would order it and hope it works good.
I hope so!
Elgato seems like a trustworthy enough brand that it's worth the bit extra money compared to rando cheap amazon options at this point as well.
I am so annoyed.
My wave arm lp, didn't come with all the adapters...
missingg the one I need for my shure sm7b
Why am I having so many issues
hi i have a hd60s everthing i setup is okey but i cant do my sound when i come to whic outpo is yor elgato game capture device to connectr part it dont show up my elgato it only show up my headphone but i watch sevral videos they all have it it shows up on the video like (hd60s nvdia high definniton) but in me it dont show up pls help me
Please check out the #cth-history or #official-tech-support channels.
ey does someone know where harris got his colored g502 from?
I swear i can remember him mentioning it but i forgot
What do you mean? Was there a little brown bag with stiff inside?
Yes but not both fittings
Hm… I’ll have to check mine before I leave.
good plan. It was sealed, had the small one and the alan key
but not the bigger one
@steep ridge I don’t recall but wasn’t one screwed into the other? It’s been a while since mine came in
Nope.
i just downloaded it and I am about to choose my pokemon 
tbf I would try to find any unboxing video, I'm pretty sure they would point it out if there are two fittings
I think there was a threader for other mics in the bag.
I have, I searched one to do the initial set up properly. I opened the bag and, low and behold a missing fitting
mine didn't have the bigger threader
oh well, I believe it's time to contact Elgato support then 
it's not in the bag
ha not yet, I contacted the supplier I bought it off they are looking into it on Monday
elgato support is very slow
well.. longest weekend ever then 
elgato haven;'t replied on my previous issue
and yes
depending what the supplioer says it could be a week or so till I get the part
hope not
well... they replied to mine, but I already fixed my issue by then 
I sent a request about a week ago
also I believe the first reply would be "HAVE YOU CHECKED EVERYWHERE FOR THAT PART?"
When I detailed my issue and all the things I tried they replied with "TRY THAT THING:..."
it was one of the things i already tried

somone know if we can disable the hdcp on pc
meanwhile, no one has suggested a good hdmi splitter for me to use
Happy Caturday and have a great DAY!!😃
A splitter will only let you duplicate displays tho, is that what you want?
heyo!
is the blue ember a good mic
Hello!
anyone got a fix for software not responding i cant use my steam deck
close it and reopen it also #cth-history
Will epoccam ever be available to android?
ive been told, it's something theyre working on
Afternoon/Evening hope you are having a Great Super Sunday!!
stream deck pedal has the ability to use keyboard functions?
hii guys
what up @barren kettle

Getting ready to stream Pokémon Arceus, and some quest about a “Peculiar Ponyta” 💗
How are you?
right now, chilling out
Just got the Master Mount L and the Flex Arm L and those are sweet!
Added a whole new behind the back camera angle which I think will be fun as heck for my viewers.
And my Pedal will be here tomorrow 
Morning everyone have a great day
Hello, anybody knows if I buy the HD60 S to connect my switch to play in my monitor I can use the elgato app in fullscreen? I will have any delay? I have a cheap capture card at the moment and it feels laggy using OBS
Hello!!
Meowning!
good eve to all
happy monday!
Hi, Does anyone know if Stream Deck will work on iPad Pro after it’s programmed on Mac/PC? There’s a MIDI app in the Elgato Appstore called ‘Midi’ which I think will do what I need but I don’t own a Stream Deck yet so can’t try it out.
You can, and I don't notice any lag with 99% of games. Rhythm games are the exception.
No, the Stream Deck doesn't get "programmed", it's mirroring the app on you computer. So it won't work on another device like that, especially not an iPad.
Can this be fixed ? It says to the point I just have to leave it lying on the desk like this
Sags
What mic is that? Might be too heavy for the arm.
What do you mean by ‘mirroring the app’? Do you need to run Elgato software on background while using a Stream Deck? I can’t program the SD in the editor with the plugin and have it ready to go?
Yes, that’s exactly what I mean. Without the app running it just sits there with the Elgato logo, nothing else.
Elgato wave 3
I can’t imagine they would make an arm that doesn’t support their own mic ?
I would reach out to support in #official-tech-support
not sure how tight you have made the bolt either. Might need plyers to tighten?
Tight as she will go
I'm really starting to hate working from home
woke up with 2 minutes before my work call
I hit snooze, i turned off the alarm, i set a timer LOL
my ass was not getting out of bed
yeahhh it was tough this morning.... def ended up watching anime till 230am lol
LOL
and honestly only stopped because hulus webpage is 
Just ordered the pedal! Yippie!
Oh totally, I just couldn't see the mic. Mine weights like 4 lbs and would kill that arm LOL
Well I didn't have Sony buying Bungie on my 2022 bingo card
There was a point in which I cared who owned Bungie.
This is not that point.
Touché lol
Destiny doesn't do anything for me so I'm like "oh that's neat good for them" but not much more than that.
So mines defective?
I would contact customer support at this point, yes.
Ok ty
I get that, it just came outta left field
True, true. It is wild in the grand scheme of game history!
When will they leave and let Nintendo buy them?
Imagine

Shame I gotta be patient and open it on stream tonight
But not like I can use it till after work anyways so LOL
OOOO
seems like you can order it, but ships in 1-2 weeks
Have a great Maple Monday FAM!!!🍁
Very curious, mic arm has been OOS for months. Any possibility on more release?
you can add yourself to the notification list here https://www.corsair.com/us/en/Categories/Products/Elgato-Gaming/Audio/Wave-Mic-Arm/p/10AAM9901
link has both arms
I don't see the restock for Germany 💔
How to request a partnership?
IDK, but GOALS! I wish for sponsor, and or partner! The dream, just keep networking, and building that community, and maybe Elgato may hit you up. Plans Yo!
I'm excited for that
Mines not showing up yet so i figure it'll be there by the end of the week
i wonder if I got an update early, or a beta, cause nobody I know has this yet... oops...
From the tweet they put out, they said they're slowly rolling it out
So who knows, i imagine if they let everyone have access to it right away it would have crashed something
this is why I'm kind gonna wait till my buddies have it. lol I was like did I spill the beans. oops

no you didn't lol
both sony and discord posted about it on twitter and even provided a link saying how to link accounts
so its out there
I have not been paying attention at all to my online class, between helping out someone with pc building specs and just me zoning out
finally come back to real life and i have no clue what we're talking about LOL
life is like that at the most unusual times.
LOL thats me on a regular basis xD
happens all the time for me
the worst is when im driving and my brain just goes on autopilot, and then next thing i know, i'm just pulling into the driveway
Night/Morning Have a Great Sleep and Happy Taco Tuesday!!!🌮
good eve to all
Yo! I hope everyone here has the greatest Tuesday of their life today. Or at the least not a bad one. 
I got An B for presentation on Black history.
Look what I got!!
Congrats @tough jay !!!!!!!
Thank you!!!!
My pedal arrived today and I’m not home to mess with it
I worked hard for that stupid piece of paper
I bet
My boss wants me to pursue getting an MCSA so that he can promote me
Yeah, it is
It’s just finding the time to do it
I got laid off and did mine
So did the pedal even officially go back in stock? I know they opened up orders again to place your order for when it's back in stock, but I just got my shipping confirmation anyway and I ordered yesterday
I got my shipping confirmation the day of release, but it was just delivered today
I ordered my pedal yesterday morning right after they announced them being in stock and just got my shipping confirmation within the hour.
hello guys, i just received the HD 60 S and when i go fullscreen in the app, i can still see the windows bar at the bottom, any way to force the fullscreen?
Windows 11!! Ahhhhhh!!!
yes!
Got mine yesterday, it's pretty neat. Needed the heavy springs swapped in from the jump for me.
Yeah, I’ll probably be installing them right away
Not a big deal if you're not gonna keep a foot on it, but I plan too.
Feels weirdly like driving since I'm using it with my right foot.
I’m excited
Anybody still waiting on giveaway items from around the holidays?
the giveaway is over
What giveaway did you win?
It was thru a partner? Or influencer. It was from Toastybros.
I was announced the winner on December 10 and when I reached out after a month I was told to reach out again at the end of the month. Which I have, just no response yet.
I believe they're a CORSAIR partner, but I'll send you a DM to see if there's something we can do.

@trim anvil
I see it!
bahaha this was not on purpose
See what 
yup! in the VBI discord!
same
Looking to get an upgraded PC (with elgato attachments ofc) but unsure of where to shop or if I should buy components myself and build it. Any suggests?
I should buy components myself and build it.
This is always going to be better, with the exception of right now, buying a prebuilt PC may be your only way to get a GPU with the shortages.
So I would recommend hunting for the GPU you want for a bit, then buy all your other stuff after having acquired a GPU
Hmmm gotcha
Yeah i recently upgraded, and the GPU is the only thing I didn't touch
What does anybody think of the new BEACN products? (...ex-employees from the ppl that brought you Go-XLR)
Good evening gamers! 
I agree, it’s the unfortunate reality of the GPU market
It’s what’s keeping me from building a new PC 
bruh....
literally just a Shrue sm7b.....
Any chance we can get a "voice chat mix" in Wave Link like the new beacn software has? It would be awesome to be able to pipe that into discord so we can play music or sound effects to our friends as well as the stream/recording.
I would say #feature-request would be the best thing to do
I submitted one a couple days ago, just wanted to know if anyone else would find it useful
Doesn’t do anything for me. No XLR, no dice. 🤷🏻♂️
the software looks neat, but that's about it.
I got lucky, snagged a 3080 FE direct from Nvidia on launch.
nice 
Hey everyone!
I got extremely lucky, I had purchased all the components of a new system except the GPU because I was waiting on the new 30xx series. I figured I was fine because I was buying 2 x 3090's. I figured the 3080's would sell out quick, but not the 3090's. I kept refreshing on launch day and got both. Super lucky.
And I got the Asus Tuff models too which is what i wanted. I had no idea what was to come of the GPU market.
I later saw 3090's selling for $3k each on Amazon.
Crazy
So far I’m pretty happy with the pedal
Discord PTT works
I just need to figure out the best way to mute my mic. I used the mic mute plugin with the multi-action switch that mutes the wave 3 mic at a system level, but I want a better way to do PTT for games that I don’t use discord for
Hello, I have a problem with my new HD60 S+ case, can someone help me?
Hey! I'd put this in #cth-history and see if people can help there!
Use the auto switch profile feature and add a PTT hotkey for those games?
But, I have to test how sending a key press repeatedly works for those games. If the repeat is fast enough, then I guess that’ll work well
good eve to all
This is me right now on my work call
also sitting here and my pc sounded like it was gonna take off, and I had no idea why, opened up steam to see Squad downloading LOL like I didn't authorize this at this time of day LOL
Hello guys! Is there a way to control the volume in the 4K Capture Utility? I can reduce the sound in-game but I would love to do it from my computer. Please help
good night 😴
Oh shit! lol I know what you mean. I need any mic at this point so last Nov. I bought a Wave3 / WaveLink & got vst plugins...Now you're telling me the guys from Go-XLR made a mic... 😢 😄 Two words: NEED IT NOW (I know it's three but whatever lol)
This can be true yes. I don't have one so for usb mic users. SWEET!! lol
Oh totally! Just doesn't work for me and my Rode Procaster. 🙂
It's like Alpha said in his review, "it would of been nice but it can do SO much more" lol 🙂
BALL'S Happy Hump Day!!!🐪
What's up with elgato having super long shipping times with UPS. A full week shipping is odd for UPS, usually its super fast.
CONGRATSSSSSSS @proud anchor @barren kettle
congrats @barren kettle and @proud anchor !!
🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉
what jasmine said ig
LOL


GRATS @barren kettle AND @proud anchor
Congrats!
grats @proud anchor and @barren kettle !!!! 
WELL YOU DO NOW JOIN THE CLUB 💪🏼💪🏼💪🏼
I'm lost what's happening???
your flex zone winner!!
Congrats
LOL GRATS THO
congrats yall
Any new elgato capture card devices?
Congrats @barren kettle @proud anchor
Much appreciated
😭
Here I was setting up for stream, cause I was playing with Facecam, and masks. lol This is awesome!!!
Congrats for??
Green is nice 
Oooo
Orange is nicer
Winning is hard
What's next? Elgato Capture Card HD60 ULTRA + they'll make?
Elgato monitor stand
Green is GREAT!

Green looks great
Which capturing device you have?
umm i own hd60s, I use it with my Nintendo Switch

What graphics card you have?
but why buy bullshit off brand products of the same thing just cus its they brand and not just buy a shrue sm7b thats a high power micand is crisp and clean lol
Nvidia?
lets move this to #cth-history pls
My mistake
Congrats @proud anchor and @barren kettle
@tawny orchid Thanks for the nitro boost! 
Morning everyone
good aftie to all
Meowning!
morning
Hi everyone does anyone know a good wireless keyboard
Gaming or nah?
Yeah gaming

Decided to add some flair to my stream deck 😂
So the Mic Arm LP on the website is out of stock. Is there an ETA on when it will be back in stock?
We don't get ETAs. I would say sign up for notifications at https://www.corsair.com/us/en/Categories/Products/Elgato-Gaming/Audio/Wave-Mic-Arm/p/10AAM9901
Hello guys! Is there a way to control the volume in the 4K Capture Utility? I can reduce the sound in-game but I would love to do it from my computer. Please help
Ok then. Thanks!
my foot pedal just came in and I wanted to use it to lean left and right in game but it doesnt work
it only works outside of game
BOUYA!! Happy Thor Thor Thorsday!!⚒️
Oh man I slipped and fell on my keyboard and somehow ordered a Stream Deck XL, I’m so clumsy!! 😫
Oh no! Such a shame
gotta make that tik tok video 😂
Right?? I guess I need to keep it once it shows up, it was my own dumb fault 
I guess it will look good with my OG Stream Deck and the Pedal......
But honestly I got it because it's big and my cat won't be able to attack it as easy. She just got a huge hate going for my current stream deck because she can knock it off the stand and that's fun for her 
yup
well its corsair tbh
cus theyre kinda... u know
Hello everyone!
It's Friday!
it did say on the site that it would take 1-2 weeks before shipping.
Hello, I need help because my elgato wave 3 no longer works because I launched the wave Link software and since then it starts flashing red.
why do the paws look so scuffed
Ask in #cth-history and I’m sure someone will help out!
Same. Went to sleep at 3AM because my gremlin was sick. Was dead this morning.
K
I’m still sleepy. Happy though! It’s Friday!!!
YUS
It actually shipped like the next day after ordering, I'm talking about the actual from Elgato to me delivery time being slow.
With UPS
Cartain areas are in emergency due to inclement weather. So that can be a factor.
ahh yeah im on the east coast its usually a week for me. Think it ships ups ground
True, but I had another elgato order a week or two ago take just as long.
yeah im east coast too, seems to be about a full week
yea thats usually how long it takes me.
any idea what was up with the pedal though? when the orders went back up for the pedal, even thought it still wasn't in stock and said 1-2 weeks before shipping, mine shipped the next day anyway.
Order cancellations or something so there was extra to ship?
no clue
not like im complaining though, just a bit odd.
It could be supply trickling in, but mod team wouldnt really have knowledge on that.
Hello, would like some help with an issue i have when running elgato through my OBS
i may have set it up wrong but any help would be greatful really
#cth-history would be the best location to ask.
Thank you
TGIF!!! Afternoon Hope you have a Great DAY!!❤️
good night. 😴
I'm in Ireland, ordered the pedal day 1 and it's still processing. i didn't see the the 1-2 weeks before shipping so might have missed it and it wasn't mentioned in the email after
The 1-2 weeks was after they opened orders back up, not day one sales.
oh darn it i missed the giveaway LOL
if the winners are in here, i just wanna say congrats!!
Oh this is big big huh? Chloee for scale 😂
nice 👍
@dusty stream Feel free to post social media links in #introduce-yourself rather than #general. Thank you!
How much space do you need away from Elgato green screen? To avoid spill
hey, in some cases not all channels like "announcements" are shown in the plugin, right? 🙂
not all
hey, i bough the stream deck mk2 today and when i plug in the usb the screen goes for 1 sec white and then nothing happens ? I downloaded the software und yeah ..... can someone help me maybe ?
should i bring it back ? its broken ?
Hey! I'd put this in #cth-history and see if people can help there!
which one do we post in to get an answer just so its the right place
i mean, i have posted myself not sure its the right place as there not yet been a response
just want to make sure its the right place
Put it in #cth-history , it make take a bit for a answer as its the community that will be helping, and some people dont know what to do about it.
oh im saying i did that
but i think it may be lost
Ah, just say it again, just dont spam it

Hello, I ordered an "Elgato Green Screen" on the Elgato website but I did not receive a confirmation email, is this normal or the order was not validated?
Bonjour, j'ai commandé un "Elgato Green Screen" sur le site d'Elgato mais je n'ai pas reçu d'email de confirmation, est-ce normal ou la commande n'a pas été validée ?
I orderd a green screen and it was pink
yooo
Would the foot pedal work for in game push to talk for games like Squad?
<@&581565551495741448> idk if this needs to be removed but here
good eve to all
morning!
if you dont have an email by monday reach out to corsair as they handle orders https://help.corsair.com/hc/en-us/requests/new
Even if I don't have the order number?
they should at least be able to tell you if your order even went through
Thank you very much 🙂
Good afternoon gamers 

hey can i ask for someones help
good aftie to all.
Anywhere here I can ask for community help regarding my capture card? I have it working... sorta. screen its glitching out lol
Thank you. Guess i am just blind!
Hello!
Hi
Heio
good eve to all
Good timezone everyone! I hope you're all having a nice day or evening. 💙
Happy Sunday Hope you are have a Great DAY!
Happy Sunday
Hope everyone had a good weekend!
Hello!
Hello@modest cloak
good aftie to all
So stream pedal shipment has had no tracking updates since the 1st. Scheduled delivery is today but last tracking update was the 1st saying it left the facility in California. Did a UPS truck crash in the last week or something lol.
hey i need help
im using hd60s and the elgato frames are so bad both on the game capture app and on obs
and im getting weird audio clipping
#cth-history would be the best place for this
Same.
good eve to all
Good Day EH! happy Maple Monday EH!🍁
waiting for the Wave 3 to get a discount on Amazon 😅
I wish I was productive lol
Was a lot of just hanging around the house
good night. 😴
I mean, relaxing is a good thing too!
Night!
That is true, I've been hooked on play Squad this past week so I was itching to play more
Other than cleaning, and working on some content not really much. 😅
case #?
Oh I don't have a case # for it, I went via the people I bought it from, due to having long waits of weeks for getting in contact with elgato support.
They spoke to corsair and are sending the part out.
it was one of the adapters for different mics
which was missing from the box
@livid orchid I hope they sent the right part though.
the lil sealed bag only had 1 part in it
ohh i see
well if you have any issues with the new part let me know and i'll see what can be done on the elgato side
thanks, finger crossed it turns up soon.
so, no updates on my tracking for my pedal, it was shipped out on the 1st (UPS in possession of it) and no tracking updates since. scheduled delivery was today and truck has already gone by, and no delivery...
do I just submit a ticket for a refund at this point? looks like a lost package now.
Hey, please submit a ticket at http://e.lga.to/help and let me know your ticket number.
"Your ticket # is (2005056517)."
Thanks
Looking to get a el gato HD60s. Anyone selling used one, or Recommendations for a new one.
You need to learn some patience I think 😅
UPS not scanning a package for 7 days after its been picked up is pretty patient, considering it's normally at my house within 2 days
Guess we just have different expectations in life. Things happen sometimes 🙂 jumping to a refund straight away is a tad hasty I guess was my meaning.
Lets chill here. I believe Bone was very patient, things happen and can be frustrating.
I figure by the time the ticket is looked at, and then Elgato contacts UPS, that would be even more time, and Elgato would be confirming with UPS what is going on. I'm not demanding a refund instantly or anything.
I'd actually prefer that UPS magically find the package anyway than get a refund because of the stock issues with the pedal lol
yep, it always sucks. Luckily I haven't experienced stolen off the porch packages yet, that would suck more
I wasn't being unchill , just advising that things sometimes get delayed 😄
if I came off negatively I apologise.
Just wanted to step in just in case. :)
Your wording came off negative.
Glad to know! Thanks for clearing that up Toastie. 
My friend had some special bedding delivered to the wrong address once and they said it had not come there, friend lost the money
which was sad
It's all good. I realize things get delayed, but in this specific instance, the package was scanned on to a truck on the 1st and hasn't been scanned again. That is very unsual for UPS to have things stuck on a truck for 7 full days. I used to work for UPS as well, and I never saw that happen when I was there.
I wasn't aware of it being on the truck, that is weird, usually if on a truck it is same day in most cases for any delivery I ever get.
My part has to come from Corsair to SCAN and then from SCAN to me.
Ahhh scan can take forever to get things past customs as well
I think scan is based here so it should be ok, corsair I dunno though
corsair is in the US, so they send your stuff to scan and it has to clear customs
what is scan?
a UK thing
ah ok, local shipping service there, or their customs or something?
a tech supplier
i believe its a shop
it is
or a tech supplier lul
oh what, does corsair sell through them in the UK or something
Evening
I can’t wait to unpack
Goodnight Everyone! 
Anyone know when the next drop for the Pedal will be?
is there a way to get the streamdeck to change magic music visual scenes?
can someone give me some insight? i connected my elgato but it says Device requires USB 3.0 input and i have it in one of the inputs?
i dont wanna submit a ticket just incase its something simple i can fix
Meowning!
Bro. I love my country
GPU prices dropping massively
And Europe is putting billions into chip factories
They finally drop? Where?
Im not telling. But they are dropping everywhere in my country. 3060 of vision 12g went from 900 to 600
3070 oc vision went from 1300 to 900
Oh wow, just saw a 3080 ti at 700, but they're all gone. 
Will definitely take a look a this, I want to change my 1060.
Which country are you in
France
Ah should be dropping even more soon due to the factories coning
Means more trust in the economy so dropping prices

Hello!!







