#general
1 messages Β· Page 100 of 1

Got my Stream Deck Mobile Subscription
But have issues connecting phone to the windows app
I scanned the QR, I can see empty buttons on the phone, but Mobile device doesn't appear in the list, it keeps showing the window to scan the QR
Disconnect button in Android app doesn't work. It returns you to empty buttons list, but doesn't disconnect
PC reboot has helped
All good?
I hope now it will be okay)
Was waiting so hard for this subscription ^^
Will test it out
If you have more issues could you file a ticket at http://e.lga.to/help so our devs can check it out? I'll let them know if I see more issues, but since its the weekend it will take some time to get to @jade helm
is there any way to run a 4k 120hz monitor and use a 4k60 pro mk2??
i cant seem to get my monitor to run at 120 only 60
welp, didn't get the free year
Is this the place for product questions?
Jemand Deutschhier?
Jo
Stream Deck Mobile can't be installed on old Android devices ;(
Why does it require Android 6.0+?
Would it be possible to lower this requirement?
I wanted to install it on my smart mirror and Amazon tablet, but Stream Deck Mobile just doesn't show in Google Play
Morning
Hello. I have the Corsair k55 rgb and I just downloaded the stream deck software so I can use the integration with the Corsair g keys. Is there any way that I can make it so i can switch between Corsair and stream deck profiles(when I click my macro to switch profiles it can either use the Corsair profiles or the stream deck profiles)
Does stream deck mobile have all the same feautures as a stream deck?
Does anyone know how to stop voicemod playing through mic and desktop audio on OBS? The duplicated noise doesn't sound great.
@haughty zealot Hey if we order an item that is showing in stock on the elgato.com website will it ship on Monday or are you guys having delays in filling those orders? (4k60s+) I had one on order from Amazon the day it went up but backorders got cancelled after waiting a couple months.
Can you not move the "back" button on the stream deck? is it hard locked to the top left corner?
Has anyone setup their capture card with a switch before?
I have
@tawny orchid why?
Anyone manage to fix the audio delay via obs?
Whatβs project wave?
Is that reply to me?
No itβs another question sorry
np, could you maybe help me out?
u
Does stream deck mobile have all the same feautures as a stream deck?
Has anyone tried playing smash bros using the instant gameview
Not ideal since it's a highly response time dependent. For anything where you need to react quickly, we'd still recommend using a monitor/TV on the HDMI Out/Passthrough port.
I cant wait to buy the hd60s when its back in stock
how does someone get the "Beat Minesweeper on Stream Deck" role? 
I thought there is maybe a secret url ... π
oh i can set flags
Is this the correct game? π§
Wondering why this happens π€
Earlier yesterday/the day before it would only be like that for a couple seconds but now it won't go away
No further questions, your honor 
@summer elk me too
@zealous mica it is the correct game. 
Hey guys Dow anyone know when the Legendary cam link 4K will be in stock ?
@indigo moth it is buffering/throttling. With the way spotify is, it takes a few seconds to receive song data. So, the author of the plugin added the throttled overlay so people know it is still loading and needs a second. This is due to spotifys end so unless spotify improves third party support it'll continue to need time to buffer. I don't typically notice it unless I'm spamming the commands too quickly.
Oh. Lol someone already answered it. 
Im now wanting a stream deck even more lol
Hey guys Dow anyone know when the Legendary cam link 4K will be in stock ?
It's been like that for a while yesterday though, even though I'm not spamming commands, but from what you just told me and that screenshot above it's because Spotify is being big dumb and not giving 3rd parties using their API enough bandwidth smhhh
I appreciate the response TBBiT!
Correct! And no problem. 
yay! thanks TBBiT

Hey guys Dow anyone know when the Legendary cam link 4K will be in stock ?
I'm not sure. I'm sure someone will answer if they know.
I think there's browser extensions/ websites you can subscribe to with your email that'll let you know as soon as things go in stock
It's really nice, how Elgato makes people pay for Streamdeck mobile while it barely even works lol.
I got mine free from the giveaway but still xd
what doesn't work? maybe a reason to file a ticket?
Nah
I don't care enough to go through support since I have my actual Streamdeck.
When I got my license, It took me like 3 days until the app stopped crashing and let me connect to the app on my pc.
It asked me if I wanted to copy my profile to the phone, and while I was reading and about to decide it just closed itself and I can't copy it lol.
I also don't see an option that lets me change the orientation of the phone grid which seems to be super dumb.
Ah, I have to rotate my phone 
Would've prefered it being a standalone option.
@zinc vigil wdym
@summer elk banned from corsair discord
i got unbanned
Nailed it 
Btw how much is hd60s btw?
180~
I got mine for that.
There is a very small diffrence in price from the 60S and + in Europe.
I can't believe they just did that!?
JBHIFI pushed the price up of the Elgato HD60S+ by $60.
That is unacceptable and intolerable, they can't do that!
Does Elgato know about this?
there's nothing stopping them
You can call them out on it
@sterile frost the HD60S+ is only $40 more than the HD60S 
which is only $229,70 usd
which is $13 (USD) above MSR in Europe
So JBHIFI is at MSRP
hi i need help with my cam link where the channel for the support? :/
@nocturne comet there's #cth-history and #camera-chat, where the former may suit your case more. Also please mind, while an Elgato employee may answer your request, it's not a support channel per se, for that use the official ones found at: https://www.elgato.com/en/contact
TL;DR #cth-history is a great help channel, not a support channel.
If you think that's bad, NewEgg has HD60's for 500 CAD
Bought one from the site for literally half that amount, that's whack
Hey guys, so I recently got a year subscription for Adobe CC.
Which of the programs is worth installing?
I understand photoshop and premiere pro
But what others?
hi im not sure whats causing it probably my settings but when i go to record with elgato capture im getting some visual delay or some lag during recordings where footage looks a bit jumpy.
Illustrator
Affinity Designer
Why can't I find a dang camlink anywhere? Did elgato stop producing them?
I can only find two listing on amazing for 400+ usd
@manic socket 
And why did you feel the need to announce that? 
@tawny orchid Please don't talk about stuff like that in this server. See rule #11 in #rules . Thank you.
@shadow sky I did check the pin, however, I didn't they were the same thing product line wise. I was looking for "camlink" not realizing "camlink 4k" was a replacement product, not a different line.
I need one of those in my life. Hard af to get atm
Cam Link was discontinued when the Cam Link 4K launched. Same price.
TIL, ty Crest!
Does anyone know the delay of NDI between audio and video? I am planning on running ProPresenter 7 into OBS, but I need to delay the audio to match (it is still ran through my sound console).
Is there no way to lower the volume on the 4K video utility? The only option seems to be on/off.
Quick update regarding Cam Link 4K stock - Cam Link 4K stock is coming in, however due to demand it is selling out very quickly. We recommend signing up for notifications here if you haven't already: https://www.corsair.com/us/en/Categories/Products/Elgato-Gaming/Capture/Game-Capture/p/10GAM9901
Alternatively, you can use a HD60 S+ as it is UVC like Cam Link.
With Cam Link 4K, use your DSLR, camcorder, or action cam as a webcam in your favorite apps.
hey guys would you say a Cam link 4k is btter buy then a streamdeck mini is?
Will there be notifications for when we can buy hd60s?
@honest tinsel imo it depends on your current setup, what kind of camera are you using VS what will you be using with the cam link? I personally say go for streamdeck, it's not at all needed for streaming but it makes it SO MUCH easier, once you experience it i promise you won't stream w.out it (it has become a necessity for my streams)
@copper magnet i have a gopro hero 5 black and Panasonic HC-W580
and i do plan on getting a DSLR camera aswell in the future
both are solid cams imo, i still say stream deck, but i also do (i'm not exaggerating) like 30 things with it. You may not find it as useful (at he start) so maybe a cam link, but i still vote for streamdeck π
i have a mini, but am upgrading to the regular soon
its also a lot more more expensive the cam link 4k too isnt it then the streamdeck mini?
ya, the streamdeck mini i think you can get for around 89 or 100? i dont remember exactly
stream deck β€οΈ
I've been loving mine and I'm learning more about what it can do every day lol
Project wave 
i wanna figure out how Steggy pushes 1 button and he's able to clip last 30s, download clip, upload to editing prog, apply simple edits, render it out, then upload to twitter
all with 1 button =X
https://twitter.com/Steggy/status/1206610013038546944 @copper magnet
Using @elgatogaming Stream Deck and Magix Vegas, I can press one button and:
β
Save the last 30 seconds of my stream
β
Import the clip into Vegas
β
Make it square aspect ratio
β
Add graphics
β
Render it
β
And tweet it out
Learn how to do it here: https://t.co/Mv41NC5wGM ht...
Likes
426
ty @hollow aurora !
Bonjour/bonsoir je suis manager d un graphiste/désigner très compétent ci vous etes intéressé vous pouvez me MP voici les prix
Minia:0.50β¬
Maillot + affiche pour les prΓ©senter :2.50β¬
Logo:1β¬
BanniΓ¨re:1.50β¬
@rare kiln you asked about the NDI delay between audio and video (I assume if audio is run from a separate source). I'm currently using this with my setup of a MBP using a HD60S (not a CamLink) and a separate USB audio interface (because it's an HD60S, I have to use OBS Link which is an internal NDI signal). I use an audio delay of 575ms in OBS, but may have to tweak it a bit more.
@hollow aurora sorry to bother, but do you happen to know if the multi-mount is also coming back in stock soon on the Corsair site?
which is only $229,70 usd
@shadow sky
They increased the price by $60 AUD up from $299AUD
@neon hatch Mid May last I heard
hmm, k, thanks!
@shadow sky
They increased the price by $60 AUD up from $299AUD
@sterile frost $299AUD is below msrp though π
Lol, I just found this today.
@velvet falcon π
@neon hatch ok. I have an external NDI source coming in separate from my CamLink, but the audio is still ran through my console. So Iβll have to put a delay just on that channel on the console in order to match the rest of the feed since the rest of it already has a different delay on it.
Hello elgato Team,
i purchased the greenscreen and i received it last week.
Unfortunately the package and the case of the greenscreen is TOTALLY DAMAGED!!!
i already contacted via mail but theres no respond. I hope anybody can help out in here.
I'm very sorry to hear, I'm not sure if there is anything that can be done through the discord. The best I could recommend would be to contact via phone or email.
https://help.elgato.com/hc/en-us/requests/new
On the wednesdays streams.... Are the giveaways done with nightbot?
I do think so, yes.
Kk im too broke lol
Morning all
gm
good morning
good morning! π
Yo!
Morning!
Yo lads, lassies and those who conforms to both or neither o/
Guys
skippz
Bastian reckon you could answer an honest question man?
Elgato. How do I run an elgato to use an RGB component do I cram stream? Does an elgato have a special RCA on it? Or is it just HDMI?
So I can* oh well terrible English
There is actually an elder Elgato product with RGB (I think)
It's that bad boy
Though unfortunately it may be out of production, I do not know that
Well Iβll have a look but does it have to be MAC? I mean nothing wrong with that I have a 2011 MacBook I wouldnβt know if itβs out of date for that or any of the elgato software I seen on their website
There is a stream tonight right? Do they still do stream deck giveaways?
@raven yarrow good morning
Good morning! Any idea when Key Light Air will be back in stock?
@limber isle I think the best option right now is to click the notify me when in stock option on the corsair site
this server is dead
@civic falcon on the Elgato purchase sight, there is no option to do that.
On the corsair site
An app-controlled, edge-lit LED panel with a small footprint, Key Light Air provides optimum illumi-nation, flexibility and comfort. Youβll want to use it for everything.
@limber isle
you can do notify me when in stock there
When does legendary cam link 4K back in stock ?
Please check the pins here, The last update i saw was they keep coming in stock but selling out rather fast. And to setup notifications on the corsair site.
With Cam Link 4K, use your DSLR, camcorder, or action cam as a webcam in your favorite apps.
@honest tinsel

Multi App support for HD60 S, HD60 Pro and 4K60 Pro mk.2?!? Awesome! Now I don't have to do the NDI signal anymore. Is this a native fix, or is it still utilizing NDI on the backend?
hrm, so Stream Link (Beta) is still present in 4KCU
and weird, the new 4KCU doesn't see my HD60 Pro. Doesn't seem like it's passing through my Xbox One signal either. Going to reboot to see if it shows up then.
reboot got it working again. seems to help with the display latency in OBS too. The source (Elgato Game Capture HD) in OBS is even quicker than what displays in 4KCU
Hey! Is there any specific channel where I can ask for help / support?
@stoic token #cth-history
Theres one each wednesday
Hm, no post in #announcements
And I managed to miss it like 5 weeks in a row
It says recent broadcast started 3 hours ago...
oh jesus 
@stiff eagle https://www.twitch.tv/videos/606459342
ah, they forgot to put it into #announcements today,
"big dumb nerd" lol @blissful forge
It me
Im so hyped for the hd60s
there were Stream Deck Mobile keys but thats it lol
Here's some screenshots of what you missed:
@hollow aurora nice lol I dont even have stream deck mobile so that would have been great but ye...
LOL
Good morning
@hollow aurora any news on the Cam link? I know right now it's the end of the month, I'm just really stocked to buy it!
My mom is admitted in the hospital but I am unable to pay the bill. Please help my mom live.
PayPal.me/Windykiss
Any amount of donation will help.
Thank you.
@tawny orchid there is a new pin. Basically the device is coming in stock and selling out almost immediately. Its advised to set a notify me when in stock for the device and try getting it when it goes in stock
@civic falcon I know, thanks for that, just wanted to know if there was any more news since its basically the end of the month, I am soo excited to use my camera :)
βγ½
γ οΌΌοΌΌ ΞοΌΏΞ This is Memecat. Help
γγ οΌΌ( 'γ
' ) memecat take over
γγγ >γβγ½ discord by pasting it
γγγ/ γ γΈ οΌΌ in 10 other servers
γγ /γγ/γοΌΌοΌΌ or it will never
γγ οΎγγγγ γ½γ€ be a meme
γγ/γ/
γ /γ/|
γ(γ(γ½
γ|γ|γοΌΌ
γ| δΈΏ οΌΌ β)
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βγ½βγ½
thanks sir
Me over here patiently waiting to order a cam link
@gleaming wedge I feel that struggle of not wanting to switch the HDMI
wow, HD60S+ completely out of stock except for Germany it appears
Like everything is still in stock on amazon here in canada
Does the multi app work with the cam link?
Man, I got a huge project for tomorrow.
Mixed Reality.
My final needed piece, the 4mx6m greenscreen, arrives tomorrow.
Im so hyped, but as always, I have no idea how to do it and we'll figure it out during recording lol
Project wave soon? 
@gleaming wedge I feel that struggle of not wanting to switch the HDMI
@hybrid hare Yea haha... Bucks well spent I would say...
@sacred lake Does not.
Hey everyone. FNG here. I need some advice. I'm looking to start streaming. I used to stream way back when but stopped, Im looking to start fresh with all new equipment. If money wasn't an object what would be the ideal setup (using El Gato equipment of course) for a twitch/streamer?.....Links/Articles/Videos are all welcome Thanks!
@hybrid hare your not the only waiting for the legendary cam link 4k ahahahh
i wonder whats the time they release the stock
or when this is all going to die down
Im ready to test this bad boy out and get to streaming
Is this the place to ask about issues with my elgato 4k 60 pro?
I'm not sure what I need to do to get it working in OBS with my DSLR. I just bought it used locally (would've bought the camlink but it's obviously impossible to get right now). I have my HDMI out on my DSLR going into my 4k60 pro, but when I add a video capture device in OBS, this pops up. Not sure what to do or what I need software or firmware-wise...
@primal linden that's for ScreenLink, to link your iOS device
@primal linden did you install the software?
@neon hatch I just installed it into a different PCIE port and now it is detected, but it is just outputting black in elgato 4k capture and OBS
I'd check if it's working with another device. What kinda camera are you hooking up to it?
@neon hatch sony a6300, but for now I'm troubleshooting by having it hooked up to my graphics card and passing thru to my 4k monitor
any ideas?
oh shit
lol
Now my camera is playing on my secondary monitor
via the passthrough
so something is working
but it's not letting me use it in obs
you're getting there. π
What video capture device are you using in OBS?
And I guess we should be using #cth-history
Iβm currently having an issue with my El gato HD60S
ββββββββββββββββ
ββββββββββββββββββββ
βββββββββββββββββββββ
βββββββββββββββββββββ
ββββββββββββββββββββ
ββββββββββββββ
βββββββββββββββ This is Bob
βββββββββββββ ββ
βββββββββββββ ββ Copy And Paste Him In Every Discord Server,
ββββββββββββββββ So, He Can Take
βββββββββββββββββ Over Discord
βββββββββββββββββ (donβt spam him tho)
ββββββββββββββββββ
βββββββββββββββββββββββ
βββββββββββββββββββββββ
βββββββββββββββββββββββ
ββββββββββββββββββββββ
G-keys are often not working and I have to relaunch the Stream Deck application to make it work again
Can you have a custom streaming server on the elgato capture software?
When the general is more like a sub channel then general π
They should put tech help above general maybe then they will stop asking in the wrong channel
so the question I was about to ask about elgato being blurry on OBS but not in game capture HD should go in tech help : (
@desert iron bcs people never help
I geuss then try a different discord server or Google it you do realize people who help there do it in there free time without being rewarded or payed for helping rather then saying they do not help you should be glad every time they do help people Without anything to reward them other than satisfaction of the person who they helped
Especially as it is the community who helps not the company
If you really want help call them they have a phone number in the pinned messages
@tawny orchid RTMPS should be what you're looking for.
@lethal dirge Original HD still works with our Game Capture software.
There are no dedicated discord support staff here. Any help that happens from Elgato staff is on the side of their normal duties. Right now since support volume is like Christmas 2.0 I don't have as much time to jump in and help here.
Is the hd60s back in stock yet???
Thanks Crest, I ordered a new usb 2.0, as I have tried everything else
speaking of USBs, anyone have recommendations for an external hub? I'm looking to get a one
@odd wedge it is
Is the hd60s back in stock yet???
@odd wedge
It is I think
I got one today
No it's out of stock
Dangit
how do i even make my elgato work ?
there is no signal and i have done everything
please can someone help me here
ordered cam link 4k boys yes

Elite Dangerous pro??
Iβve waited for so long to get a Cam link 4K so Iβm so happy to finally order one π
Why am I so tired π€
OMG!!! Just realized I could use the macro keys on my k55 as a stream deck!!!!
Morning all
@tawny nacelle gm
i wish i could do that with the k57
You cant with 57 and you can with 55??
@zealous mica it says you bet minesweeper so you have a stream deck......
Why you want to use it on k57?
Because my left little finger is only 60 mm away from the G Buttons. My stream Deck is further away π
or 2,35 inches for my non-metric friends πΊπΈ
@zealous mica Stream deck XL? LUCKY!!!!
LUCKY A F
^
if i have a question, where should i ask it?
depends on the question really, if its for tech support #cth-history is the best.
good morning! π
Morning gamers
Goodmorning, can somebody help me with my Camlink 4K and the Nintendo Switch??
Morning guys @fresh notch @zealous mica
π€
@frail haven depends on the question -- have you tried to post it in #cth-history?
I'm constantly battling between making my stream deck look super neat and trying to fill up every key lol
The more folders I use the ahrder it is to fill up every key aaaaa
Lol
is the keylight also out rip....
Ugh
I feel more happy with some empty spaces on the stream deck
Less things to worry about / I can almost blindly press the buttons without screwing up
So I got two streamdecks
And one is still at my closed work office
So Im gonna see if I can go pick it up tomorrow, because my manager said we wont return to office for atleast a year.
Partly because of corona, and literally partly because our workflow and efficiency increased by 30% since working at home.
Not nice lol. Im not keen on going outside now
hey people what do you think about the name NastyCharmerJuice ?
Yeah one isnt enough
Yes
Is there a place I can post a video for opinions on my video?
Dm me it
ok thx
if anyone else wants to give their opinion on the video I would appreciate it!
What's your budget @tawny orchid
This is the wrong server oops
@tawny orchid how about the mobile version?
@zealous mica Id get it but its like 3$ a month and I dont have a cc
@zealous mica i tryed to connect my debit card to paypal and im missing a number or something
hi
Happy May the 4th! Green Screen is back in stock on the website! Remember to sign up for notify me if you're waiting for Cam Link - we're getting stock in weekly, but it's notifying users in order of request to be notified!
why are there are there over 20 channels
Happy may the 4th!!
Just say May the 4th be with you
Happy may the 4th!
Happy May 4Th!
it's may the 5th!
you mean "It's Revenge of the 5th!"
Loooool
Heyo everyone

time zones are weird yo
Russian to English translation would be nice
Although if it is what I think it is, try plugging in your keylight again.
That always fixes it for me
Guys im depreesed , i dont know how to choose my name
Can you guys give me some advice ?
Choose your name?
Probs his stream name or something
what's wrong with gofer?
Hey guys my elgato looks funny when something happens someone told me i can refresh it how do i do this?
Is there a good voice changer that is used on the stream deck? Do I have to open the app before I use it?
I see we are still waiting on Elgato cam link
I am struggling to figure out way to get audio while using PS4 headset without the splitter cables. It is ridiculous you cant choose more than one audio output on PS4. I need a software or hardware hack.
@weary void voicemod
Hello
I'm having issues with streamelements ovelay. It's not showing on elgato software... Any advise? It was working perfectly until yesterday. I'm on mac
I added the overlay correctly (via add website)
When are you guys restocking the Elgato HD60s+
Remember when I said I programmed my Stream Deck to brew coffee? I finally filmed it lol https://twitter.com/elgatogaming/status/1257812019949867010
"I wish Stream Deck can make me coffee."
Us: Bet. https://t.co/K7snI2R6ev
Retweets
185
Likes
1235
@deft horizon please file a ticket at http://e.lga.to/help this way our support team can track the issue
wtf lol
@tawny orchid we're getting stock every week, but due to back order it looks like the store has no stock. Make sure to sign up for the notify option so you know when stock is available
@haughty zealot has literally been begging me to film it for a year now....... π TEEHEE
But is that really your finger and hand in said film 
Where do I get RGBean?
Moooorning!
morning
Can someone help me
My elgato looks so bad when i move ( blurry) even when im on 6k bitrate? can someone help
@here
Whatβs your resolution?
1920x1080
no i stream 5k
Even worse
Then you want your stream to be crisp, you have to lower the resolution
to?
Twitch doesnt allow over 6k. Also this should move to #cth-history
can u help there or?
im lost
i wanna just stream 1080p
but i have to have higher then 6k?
I would post to tech help that is the best place to discuss this stuff. I can Try to answer some questions but am at work as well so might take a few to respond.
kk
how i can off my stream deck?
?
I think he meant turn off
IΒ΄m using usb hub and deactivte it, when not in use
There is no way to turn it off but it will go in standbye mode after some time
bitrate?
I think it's res
no they dont support 6k res
6k bitrate is twitch max
oh
hallo people. i have issue with stream deck, anyone can help me? please
yes my cam link 4k has shipped
@spiral flower please do not spam the channels - you can post in #cth-history and see if someone in the community can help you. If you need immediate assistance you can always call us at http://e.lga.to/phone
Stream tonight right?
Announcement about stream tonight, right?
?
wait is elgato owned by corsair now?
yep π
Are Elgato hardware orders being filled and shipped by Corsair now?
i bought the keylight lol is it a good investment
oof
@tawny nacelle Has been since we joined Corsair. Elgato's webstore essentially runs on Corsair's system.
hey guys i just got the elagto cam link 4k which software should i use ?
4k capture utility
So I recently purchased the HD60S+ and I may not meet one of the requirements. Itβs the GPU requirement and my gpu is a βintel r uhd graphics 620.β What happens if I donβt meet one of the requirements? My laptop is a i7 processor and it meets all the other requirements besides the GPU I think. Thank you for your time.
U might be fine
Will find out Tuesday. I purchased it yesterday. Just unsure and now is losing hope.
Hey there! So, I've been exchanging support emails for a while now over a defective StreamDeck Classic, and tech support decided we should do an RMA with customer service. I've provided all the information requested, but never received a confirmation. I'm just wondering what the estimated response time for something like this is, given the pandemic?
So since can link is still out of stock would the HD60 Pro do the same trick or souls I wait it out?
hey guys i just got the elagto cam link 4k which software should i use ?
@honest tinsel wahhhttt where?
yeah its out of stovk
lol yeah my phone just hates me
I looked on amazon last week to see how much it was reselling for and thereβs some for $469.99 like dammnn. Nobody buying that one
we definitely need elgatos to get stocked back in Australia they do be sold out everywhere and Iβm tryna give u my money smh
Same. I could be wrong but at least where I live in the US it seems like 90% of the products are sold out
@hybrid hare @alpine isle like everything is still in stock here
Stream deck xl and cam link are out but the rest is still in stock
I want to get a stream deck mini!!! Lol
140$ cdn though
@tranquil roost Got a ticket number?
Oof. I want a cam link but if the HD60 Pro would work the same then I might as well get that. Then I can use my PS4 and Xbox as well. I also donβt know if it would work as good as the cam link soooo idk lol
it depends on what you're using it for. If it's within programs like OBS for your camera, the HD60 Pro would work fine (up to 1080p). If you're looking to use it in Zoom or as a webcam in other applications, you'd have to do some workarounds.
Sure, that's fine @tranquil roost
@hybrid hare I actually won a hd60 pro from a giveaway last friday!!!!
where can i get help with something
@wispy estuary #cth-history
i put it in there
Oh snap. Gg @tawny orchid
Did you get it yet?
@neon hatch I would just be using it in OBS not as a webcam for something like Discord. You say it would be fine tho? Also I donβt use 4K when streaming or recording anyways
@hybrid hare yeah, the Camlink is just a capture card with one input and no output
@hybrid hare supposed to arrive tommorow or next week
Probs next week though
As its still in US and im in Canada
I feel it. I just ordered the HD60 Pro a couple hours ago so Iβll see how it works out laterπͺπΌπ―
Hi there everyone, can anyone help me trouble shoot an audio issue with the elgato?
My post on the reddit:
"I don't have any game audio with my elgato set up.
It's pretty generic setup, I'm able to get video but no audio
Gaming pc, route hdmi from it to a splitter. the splitter will have one hdmi end go to my monitor so I can play the game, the other end goes to the elgato. I then just hook up the usb on the elgato to my computer and I have visuals on OBS on the laptop.
I'm playing lofi music on my gaming pc to see if the video capture source (the elgato) would pick up. Nothing. I have elgato capture software and that sound capture installed. I've been messing with settings to see if something would work but nothing changes. I then did a fresh reinstall of both OBS and elgato capture/sound. Still nothing."
I'd really like to get up and running again, and I can't figure the issue
Head over to #cth-history @undone carbon 
understood sir
i love elgato
Is there a way i can be notified that the hd60s is restocked?
@odd wedge on the Corsair site, if it's out of stock, you can sign up for notifications of when it'll be back in stock.
Stream, record and share your finest gaming moments in 1080p60, instantly.
then click the "Notify me when in stock". You'll need to set up an account with Corsair I believe.
is there a latency difference between the hd60 Pro and 4k60 pro?
@hazy gulch not notably. Both are very low.
fair enough, because i saw on amazon that the listing for them said "superior low latency"
im used to ultra low latency so it confused me lol
We only differentiate between "Instant Gameview" cards and non. So 'Superior Low Latency' isn't referring to any specific ms value.
But most of the time you're going to see ~50-70ms in 4K Capture Utility. Different software will have different behavior as well.
With a high speed camera or other method you could probably spot a difference, but side by side they'll be almost impossible to spot I would wager.
@hybrid hare you have a stream deck?
Hi! Do you speak French
Yes I do
@tawny orchid
Can anyone recommend me a video on how to setup the hd60s+ to your PS4 because I am just finding videos on how to setup the hd60 instead
@hybrid hare lucky π
Are you able to set up a button that immediately takes u to the root of your stream deck?
You can make a Switch to Default Profile button
After two months, I was able to return to the office for 30 minutes maximum. The sisters are reunited. π
lol
Hello there.
is there any way to use greenscreen in google meet?
You can use OBS, key it out with OBS, and then use OBS-VirtualCam to get a virtual camera with the obs output
OBS Forums
This plugin provides a DirectShow Output as a virtual webcam.
How to use:
OBS Virtualcam has two main methods for outputting video from OBS. The first is the Preview output, which is enabled from the Tools menu. This output will provide exactly...
Any discount codes on 4k60 pro?
@fresh fern Nice and Lucky lol
Hopefully someone here can help me out. Using the older Game Capture HD. I just got an external mic. I normally stream and send the throughput to one of my monitors and just play off that. (accounting for whatever delays in my stream on OBS) Now I am afraid with this new Mic, its going to pick up the throughput audio coming out of the monitor. Is there a way to stream the audio with no delay to my desktop audio so that I can listen to that through my headphones? or will I probably need an audio mixer?
Heres kinda a copy/paste from a post I made on reddit with more information I guess hopefully it makes sense:
I HAD been using a PS4 Gold wireless headset as my mic which also fed my desktop audio into my headset. I usually just play my console audio through the monitor it's hooked up to. With my external mic im guessing the ambient sound coming through the monitor will now get picked up through the mic. Im trying to figure out the best way to avoid that but I can't really come up with anything. So I guess I'm just asking how everyone achieves hearing both your desktop and your game audio?
I am using an Elgato hd to capture my game. Just to add.
Quick question is the Is the hero 5 a good camera to use with cam link 4K
I just noticed I never did a intro
Anyone online that can suggest a solution to my query?
What do you guys do to mix your game audio into your headset?
sup guys
Just got myself the idle wallpapers for my streamdecks. Matching.
Tomorrow Im gonna have fun with these things, setting the functions and all that
With the Corsair K55 G-Keys I control the profiles on both with Multi-Actions
nice
I got one profile for Twitch, one for YouTube, one for idle (on the photo), and three spare ones.
Thinking of programming profiles for photoshop and premiere, which leaves me with one spare
Hey guys I noticed a delay between cam link when Iβm moving my arm is there any way to fix that ?
When Iβm inside 4 capture utility
Head over to #cth-history @honest tinsel
hello , does this forum discuss stream deck mobile?
my man asked for free gfx artists XD
You too!
I get real unfriendly when people ask for free graphic designers
When I move in a game my screen goes blurry is this screen tearing or not and if so how can i fix it?
veryy niceeeeeeeeeeeeee lol
help
i figuredc it out
xD
Have you tried turning it back on?
As for the recording, dependent on the file format used, it's gone due to corruption and you ain't getting it back (I believe mp4 is the culprit for this)
Ah fuck it's happened twice but this one has hit hard on me
Head to #cth-history guys.
Is it bad that I only recently found out Elgato was owned by Corsair?
Nope
Elgato is treated as its own separate company by Corsair
That being said there's a lot of product placement
Pretty sure all the components in the PC are Corsair for example
That was probably Elgato that decided that
If I remember rightly they used that from well before they got bought by Corsair.
I mean tbf
Corsair makes good stuff
And by good stuff I mean it's all good except the keyboards
I use a different brand personally.
I don't really care about brands I just pick what I like
Razer gets mic and keyboard
Corsair gets mouse and headset
Coolermaster gets all the PC stuff
Won't lie am a bit salty about something
I got an HD60-S a year ago for my old laptop
3 months later the laptop motherboard overheated and the whole thing stopped working
Tbh, Razer mics are terrible IMO
I like mine
Better than the Headset mic I was using and it was Β£30 cheaper than retail iirc
Give me a proper XLR microphone and interface.
Can't afford that in my dreams lol
I use an XLR microphone with a GoXLR. Sounds so much better than the SeirΔn despite the mic only being Β£20 brand new eight years ago.
I'm a 16 y/o who has a part time job that's probably gone for good for all I know
Anyway
I got an HD60 S which I now have minimal use for as my old laptop died
Had I waited a couple months I could've gone for a 4K60pro
I use my HD60S with a desktop.
I mean all I have is a Switch so it doesn't matter too much
But our internet bandwidth is weird
It's still a very capable capture card.
I live in a place with very good internet speeds, but trying to play Smash online while streaming bottlenecks the bandwidth of the house
Could be because I haven't gotten a way to wire up my Switch and PC at the same time yet
Edit: put in tech help section instead.
Morning pengo
This is pretty neat
https://twitter.com/elgatogaming/status/1259483588183175168?s=21
#HappyMothersDay to all the moms out there! https://t.co/KTEgnvjci8
Likes
146
Ahahaha.
Anyone mind telling me how good this gameplay quality is
Nvm
Too big a file
Uhh
who else is using stream deck for work? i find it pretty useful for work related stuff recently. can't imagine a world without one
me π
what do you do?
Design & Frontend Development
What's the advantage of choosing a stream deck over a MacroPad or whatever?
Cool
And it's easier to program
A stream deck is a must if u game stream
Ngl I'm genuinely impressed by how low latency the HD60 S is
I can play my Switch games as if they were PC games lmao
@tawny orchid Please don't sent random invite link like this. Thank you 
Ok @gray vigil
its going good, how are you @shadow sky ?
Good afternoon @velvet falcon
Time zones are weird
anyone know where my elgato is screen tearing
Head over to #cth-history @wicked surge
@upbeat pulsar please do not advertise here
question: do I need to buy a chat link for the elgato HD60s +? yes or no thatβs all I need to know
no
Alright ty
Came in today πͺπΌ

#cth-history I'm sure it's an easy fix π
@hybrid hare the one I won is supposed to get here in the next days
πͺπΌ you got the better one haha they didnβt have any in stock at bestbuys website sooo I settled
Nah I won the same as that
Xd lucky bastard
@desert iron lol... I worked HAAAAARD to get this
So you didn't win it but worked for π€
I didnt really work I just lurked in streams for hundreds of hours to get coins to put in the giveaway
So its not really work but ye
Today is a sad day
I am having to sell my HD60s
Lol Jk I am selling it for 200 and I found a HD60 Pro for 75 dollars
π
NOICE
Wdym?
@livid dew
You know actually Iβm starting to think playing and recording simultaneously is better with GeForce over the footage than the actual capture itself
Was using it to play and record some Smash earlier and using the built in record made the huge REC icon appear. With GeForce the only icons are the ones that appear anyway
lol
Hello!
I've been using elgato software for a while for my stream... with overlays and everything. But all of the sudden, the overlays are not visinle
can anyone help? π
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
@hybrid hare the tracking on my capture card is broken... OOOOOOOOOOF
ik they are HIGHHHHH up! and Wym!!! @tawny orchid !?!?
@hybrid hare its been saying that its in route to the next facility for like 5 days
lmao!!!
mine did that too for something.. i forgot what exactly but everything came early so im fiiineee
I think so
Yeah. With USPS it was broken
I think it might have been my capture card too haha 1 sec Iβll check
Yeah USPS
lmao thats lame
Yep ima call them after work
haha for sure
It was supposed to arrive today or tommorow and its still in the U.S
Hope everyone is having a good day.


Blurpify this server
can i fukin swear?
No.
Do it again and I'll ban you.
Good bye.


heyo
Hello~ How are you?
Good what about you
Peachy. I need to eat more food.
gives tib more food

Just dont feed mods after midnight.

If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone

feeds every mod after midnight
Hi guys, am taking two weeks break from streaming right now. Due to family member have few days to live. This person really dear to me and it much darker times for my family.
Sorry to hear @random tinsel take the time you need and the community will be here when you get back.
@past cobalt

Morning pengo
hihi!
Hey
hiya everyone
ok, that sims4 elgato setup tweet is cute, where do you get those assets for sims4 (Ive never played sims4 but you have inspired me)
or thats not the sims, what is it?
we commissioned dopegamingsetup from Instagram! @torn shoal
It reminded me of Animal Crossing. π
ah, its not even a game, dang, i would have loved to have recreated my MR studio setup π
Is stream soon?
I think so, normally around 3 PDT / 6 EDT
is this server dead lmao
just different time zones for everyone π plus its after hours for staff
Morning!
im not the only one that taking break from streaming its quite Exhausting being an Assistant Nurse as it is now
Is it bad I'm still waiting for the hd60s to be back in stock?
Good afternoon champs
Sign up for notifications on corsair's website for when they go back in stock. 
Morning Bastian, how are you?
hello
Ello.
hihi
Is going well TBBiT, what about you?
I should probably sign out of some discord servers
I'm doing okay. Just finished eating some toast. Now I'm just working on some applications.
Good to hear you're doing well.

I stuff most of my discord servers in folders. lol
Same!
There's a few I keep on the main bar, but most are split up into a few categories
I have all of them even some I don't look in
I do too
Folders was one of my favorite updates Discord's done so far π
Same
Apropos great updates, I'm finally writing that Elgato Productivity thing I've been meaning to since Siri got added to the Streamdeck app
Oh nice. 
So, finally, I can say I have expanded my Elgato library, with my shiny new Streamdeck π watches it ok.....now what O_O
Want some extensions?
@nimble yoke Every Elgato capture card features a zero lag HDMI pass through, but if you're referring to latency to your capture software, HD60 S/HD60 S+/HD60 Pro/4K60 Pro all have ultra-low latency there as well.
yeah so basically I want it to record my nintendo switch with no sound delay and mic delay
well mic delay does and doesnt come into play
but you know what I mean
Cloak Iβm receiving the hd60 pro tomorrow and I plan on streaming my switch too
I could hit you up on anything I find while learning how to start dealing with software and everything else
Hmm the answer will be here tomorrow due to some delay sorry
@hollow aurora you mean we donβt really need a splitter if we have this on our computer?
HD60 pro here
I use the hd60 pro for switch..or animal crossing I should say. Lol no issue with that playing out of OBS
Animal Crossing isn't affected much by latency...
βOut ofβ you mean....? You use another software?
So could I play it without a hdmi splitter??
he means he's okay playing it via his monitor and what displays in OBS
I play the switch directly in obs

as opposed to having it route through the HDMI pass-through to another monitor
But yes you can also do an HDMI split or use the passthrough.
I donβt really mind Iβm okay playing it on my computer
Itβs even better that way
If you donβt have lag input thatβs actually great
I'd say that there's some minimal delay. Probably in the range of 100-150ms
I wouldn't say I don't have but it's probably barely noticeable in AC.. competitive games might be a bigger issue
it's not low enough for me to play a FPS game like Apex
Yeah I wonder but I only plan on streaming ac for now
If I plan on doing something else Iβll take the splitter then
I need a good HDMI switch
Btw whatβs with the hdmi encrypted
Could I use the hdmi wire I got with my switch? Or has to be something else
I had a Panasonic or belkon one for switching between systems
Should be fine @onyx stream
You guys were of a great help
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Uh what
?
Lol
was probably just the bot saw the word "help"
I guess that popped out because I used the H word 
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Confirmed

Yes
"Help! I need somebody, help! Not just anybody! Help!"
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone

What is this I would like someone to help me clear up what is happening
I love it maybe this chat will be less i have problems more how is your day
XD indeed
lets not abuse the bot please lol


LOL
Uh they are doing visits while I have to go sleep 
BRAh.... My capture card was supposed to be here 2 days ago and Im from Canada and looks like its still in the US.... F in chat
F
There's a lot of delays for carriers at the moment due to covid. They are working hard to get packages to their destinations and will get them there as soon as they can.

We've updated our COVID-19 article which explains that due to insane support and purchasing volume going on: https://help.elgato.com/hc/en-us/articles/360040781152-COVID-19-Outbreak-Concerns
I know it doesn't have a ton of detail, but it's our official information.
bot pls
@brazen hull Hello there! I just wanted to give a friendly reminder that we don't allow discord invite links on any channel in our server, including the #live-now channel. Please do not post anymore invite links in the future. Thank you!
Sorry we were just trying to H E L P the bot feeling welcome
A couple of questions -
- If I'm not streaming, or not streaming something like an FPS, am I likely to notice a difference between an hd60s and s+?
- Is there somewhere on the corsair/elgato sites to get notified when an s+ is in stock?
want to know
@lyric pike I'm both the hd60s and hd60s+ both have low latency so I don't predict you'd see much of a difference unless it was FPS maybe.
As for the second question, you can sign up for notifications for when items are in stock on the individual retail sites that the devices are sold on. Like for example, you can signup for notifications on BestBuy or Walmart's webpages. 
Thanks for that, just saw that Corsair had a link for the 60-Second to sign up for notifications, but couldnβt find the plus
And damn Best Buy kept rejecting my card while trying to get the plus and ended up being out of stock before I could complete the transaction
The elgato for productivity article is under review by some of my native english speaking friends, and will be released sometime in the weekend
#Hype
I think it's my longest thus far
anyone use a goxlr i can ask a couple questions?
I think you'll get your answer faster by just asking your questions
Rarely people answer with "I do" when you ask such open ended questions
well, i went to setup my mic (shure sm7b) and when i went through the setup process, it was really hard to get the audio levels to the "good" settings had to put the gain to almost max, but a bunch of tutorials i watched/read said ~40-50db is good
i had to put it to almost max which cant be right
The SM7B is a power hungry beast
I see you put it on 3.5mm
Is that right?
Or can you choose between those types? If so, then put it on Condenser
@copper magnet
the blue is the selected mic type, the shure is a dynamic, i wouldnt want to use the other 2 options no?
I'm pretty sure you have to have phantom power on the Shure
(That's the one with +48V)
mmmm maybe other Shures but def not the SM7b, from their website directly "The SM7B does not require phantom power and is not affected if phantom power is present on its mixer input"
I'd say it's worth a try
The SM7B is notorious for being quite
You can also lifte the audio in post, I'd say
i read adding phantom power can have the effect equivalent of frying it, rather not try that, but thx anyways
streaming
Can you use something like VoiceMeter to boost the audio?
i dont have that, never heard of it either so not sure how to configure it =/
If you got a bit of free time and patience, I'd say it's worth a try
ill see if i cant take a look at it, thx for the suggestion not sure if it'll fix my issue i think there's a setting i misconfigured but worth a shot asking here thx again
any one able to help me?
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Look what just arrived https://redbot.is-serious.business/2iBw4SW.jpg
now i'm jealous
Waiting on mine to arrive
One question for someone, how does everyone diffuse their keylights a bit more? I got the shinny problem a bit
Was able to get 2 Key Light Airs ordered before they were out of stock, but the hunt for a Green Screen and multi mount continues...
I little birdie told me that your gonna give me that beautiful StreamDeck XL
Does anyone know if the hd60s is back in stock?
mother of god in heaven can someone PLEASE help me get my audio back it has disappeared for literally no reason ive tried all basic trouble shooting i am streaming to streamlabs OBS with el gato HD60S, its hooked to a converter so i can stream gamecube, LITERALLY i have had zero issues till today
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
anyone
@shadow sky i wouldn't use voicemeeter if i had a goxlr
(β―β΅β‘β²)β―οΈ΅β»ββ»
I stopped using VoiceMeeter the day I got my GoXLR. Still think it was one of my favorite buys
Guys, I need help
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Hey guys n gals, quick question can i run my elgato hd60s to capture my console games on my gaming pc and have my elgato 4K60Pro Mk.2 on my streaming pc to capture my Gaming PC?
I think that would work. I don't see why not since the 4k60 would just be capturing the display of the gaming pc. Might be a better question for #cth-history though.

Pardon me folks, but could anyone help me with my elgato by chance? It's not connecting to my console
If you are having technical problems, please head over to #cth-history.
PLEASE NOTE: Customer Service does not monitor this channel. If you are unable to solve your issue, please file a ticket at http://e.lga.to/help.
We also have staff available by phone 12hours a day. 8AM to 8PM Pacific every day of the year if you have quick questions and there isn't someone here to help you. http://e.lga.to/phone
Hi guys, am heartbroken right now, my grandfather passed away recently. Am feeling sick about it. It be really difficult to cope during dark times.
Hey how do I capture game chat with the elgato? I need the chat link cable right? I'm on Xbox
@random tinsel I'm so sorry to hear that. I've recently had a close family member pass too so I can empathize. My thoughts are with you and if you ever want to talk, my DMs are always open.

@tall ice I'm not sure, I would try asking in #cth-history
Am sorry about that too. @ancient spruce it really hard about it over this crisis and I saw him last week.
I'm having a hard time trying to buy the hd60s :/
morning
is there a way to use the hd60s and still get 144hz+ frames or can u just get the 60 wile mirroring the displays? the only way i have figured to get buy this is running slobs on my gaming pc and creating a source output projector to my hd60s . which kinda defeats the purpose of using a dual pc setup?
Hey HUGE shout out to Elgato for some great products. My 4k60 S+ arrived this last week and I could not be more happy. It is now the 8th Elgato product in my arsenal.
wait guys do u need to have the sound capture tray running to record
because it takes up a lot of my gpu and i dont use the app itself
Hey guys how do I join the team?
If you are asking about the partnership program, please read the pins in the #elgato-partnership channel.
@regal cape @glossy salmon -> #cth-history
how do I join the team?
If you are asking about the partnership program, please read the pins in the #elgato-partnership channel.
@misty oyster

seems like hes trying to join every single team everywhere @ancient spruce hes also been in Rogue's discord asking about the stream team
I've just ordered a bunch of Elgato goodies: Green Screen, Key Light, Stream Deck!!! Can't wait π
LUCKY and NOICE
@tawny orchid and also broke AF now π
LoL
I won a hd60 pro.... Its getting here soon.... Wish I could afford a stream deck mini though
Has anyone been encountering this problem with the website?
Morning!
got work soon π
@odd wedge i've seen both the hd60s and hd60s+ go in/out of stock at bestbuy online this past week, you might want to check their website regularly for their next batch (that's actually where i got mine last month)
Nah I'm checking on the elgato website
@odd wedge HD60 S shows as in stock on the elgato site (they fixed the site now). https://www.elgato.com/en/gaming/game-capture-hd60-s
Yeah but now I'm having another problem aside from that
When I press the place order button it doesn't open
hrm, wonder if it's link to the "store listings" not appearing on the corsair site anymore
Idk but this is really starting to annoy me
Like why is the website not working with me
Making a laptop workplace for when people come over to game. Which keyboard of these two should I use? The smaller one has RGB (cant be adressed), but is very loud.
Yo tbbit!
How goes it?
Truth.
I miss my blue hair. This time in isolation really has me tempted to re-dye it blue but I've held strong.
Newest addition to the boxwall ππ₯³
Btw are those positions still open at Elgato?
@ancient spruce currently i have purple π
@fresh fern that's a nice collection of boxes
more boxes 










