green-screen

[nova grail]

I saw green so I have to say First.
Green is life. That is all.

[teal pilot]

Maybe someone already said first but the font colour was green and we just can't see it as it has been chroma keyed out :p ... that is my thinking for the day now off to sleep 😴

[sage venture]

https://tenor.com/view/thecompletionist-jirard-khalil-tovg-indieland-uncharted-gif-24932239

[strange goblet]

hy

[floral lance]

[sullen sky]

👋

[nova grail]

Idk why but I feel like this is a sort of secret channel. If you’re reading this, you look great today 🫡

[oak fog]

I am picking one of these as mine is getter too cumbersome

[weak jolt]

I have the normal one. It's super nice. Shove it behind my couch when it's not needed.

[nova grail]

I'd love to buy one and many other Elgato things when I'm more able, but for now the nvidia broadcast background removal does a wonderful job. Highly recommend it for all on a budget (if you have an able nvidia card)

[strange goblet]

hello

[floral lance]

against the wall when not in use.

[dreamy ibex]

hello how are you I have a problem with elgato game capture I can not broadcast after updating to iphone ios17 black screen appears

The screen appears black

[floral lance]

this is for the green screen. you can ask in #capture-cards

[real herald]

Anyone have a good repository for green screen backgrounds ?

[whole otter]

There’s quite a few on the Marketplace and we’ll be adding more continuously.

https://marketplace.elgato.com/search?q=Backgrounds &extension=Backgrounds

[daring obsidian]

Hello, asking here just in case there was some kind of communication in the past, is the Green Screen MT discontinued ? Can't seem to find it available anywhere here (France) for quite some times now...

[toxic vector]

Yes https://help.elgato.com/hc/en-us/articles/4642544014733-Elgato-Legacy-Products

[fleet leaf]

Ah, discontinued this month. Shame, I'd been waiting on stock refresh on Amazon.ca myself.

[floral lance]

I’ve been eye the XL, but I may not need it. 👀

[fleet leaf]

I stuck up post it's on my wall in the corner of the camera's view and measured. Sadly I will 🙂

Though with the sales on it might be cheaper to replace the camera with one with a more narrow fov tbh

[tired gust]

Just received my screen this morning, should there be 2 darker green spots on the screen, doesn’t look right to me and a loose screw

[floral lance]

open a ticket with #official-tech-support if RMA is needed. As for the dot, it's not a wet spot is it? those can dry, and go back to normal.

[tired gust]

This was fresh out of the box, I’ll see if there still any spots later after it’s settled for a while. Thanks

[floral lance]

I’d still open a ticket given the screw shown. That isn’t normal.

[finite heath]

Was wondering if there was any negative outcomes when storing the green screen XL standing on its end within a closet?

[vagrant ridge]

Hello, do you know why I have this problem? the camera hub screen remains green in all my software, I'm on a Mac

[plain horizon]

Have you applied the chroma key filter to your camera source on streamlabs?

[vagrant ridge]

I don't think so, how did you get these parameters? 😕

the problem comes from camera elgato, because it is on all software

[plain horizon]

Oh got you, Ignore me then! I thought you were using a physical greenscreen with the Elgato camera, not a software one. I'd submit a suppor ticket for help in that case. Sorry I couldn't help!

[vagrant ridge]

thank 🙂

[floral lance]

this belongs in #camera-prompter

[crisp bough]

who know how green screen work

[fleet leaf]

What specifically do you need to know about it?

If you're just looking for a basic guide using green screens with OBS or something you can check out - https://www.youtube.com/watch?v=8faHiVALNqE

[crisp bough]

thankyou

[desert stone]

Are we allowed to share our own tutorials and product videos in here?

[toxic vector]

this channel is for support, best to check out #community-resources

[dense spoke]

🤘🏼

[dusty flax]

Hey so I have one elgato light air and the green screen settings are horrible. If anyone can help me with some settings

[fleet leaf]

If you're trying to shoot a greenscreen with just a single Air for both you and your screen you may not get the best results. I've seen setups using a full Key Light, but that puts out twice as much air as a Air. The Green Screen needs even lighting for Chroma Keying to work correctly.

[dusty flax]

Can I get help?

[fleet leaf]

Please provide further detail on your setup, including how you're lighting your greenscreen. There's not enough info on your specific setup to provide much help here. Have you followed any particular guides to set it up?

As I was saying before, traditionaal chromakey setups rely heavily on consistent lighting to keep your greenscreen looking a solid shade through the whole screen (as that specific shade is what gets removed). That means the lighting setup is extermely important, which means we need specifics on how you'ore set up to be able to help. Aside from that you also haven't mentioned HOW the image is horrible. WIthout knowing specifics it's impossible to offer specific advice here.

That said the number one issue I see is people not lighting them enough and the screen winds up with bright and dark spots that disrupt the even lighting which shows up because it's no the right shade to match the chroma key - If you can't tune it out, then you'd genrally have to adjust lighting or add more depending on the issue

If it is a lighting issue consider this guide: https://www.youtube.com/watch?v=rr_QRW1OL8I

(also outside the defaults in OBS or whatever app you're using, there's no real standard settings - you basically take a baseline and tune it for your setup because everyone's setup is different)

[dusty flax]

i only have one key light

[fleet leaf]

Then you're very likely going to hit issues with it, unless you can set it up in such a way you can get even lighting on your greenscreen. Is a pinch even a couple desk lamps could get you improved lighting to even it out.

I've seen some people set it up with a high mounted full Key Light, but they have twice the light output of your Air model.

[fleet leaf]

Yeah, your tolerance (similarity) settings are up to high to compensate for the lack of even lighting, by the look of it. If you turn similarity down, does it stop taking extra bits out of yoru video that it shouldn't?

The fact you have to compensate for daylight from the window which could make it even more uneven is not likely going to help

[earnest hedge]

You need to have Ur whole green screen just green no shadowed areas or white spots on it for you to get the best results with only one air light I recommended getting led lamp on Amazon for cheap and making them light your whole screen until you can get a full lighting setup

[dusty flax]

Ok

[floral lance]

I might be due for a new one, this one is seeing wear and tear... 3+ years it's been a solid green screen from elgato. https://www.elgato.com/us/en/p/green-screen I might snag this one up once mines bites the dust. https://www.elgato.com/us/en/p/green-screen-xl

[fleet leaf]

That's the one I have. Still not quite wide enough for my Facecam Mk2 unless I crop though 🙂 (which I can generally do anyway since I'm only every in the corner of the screen or on work meetings).
The move to a telescoping pole instead of a scissor lift on the back seemed useful though.

[floral lance]

yeah the OG is making noises so I'm guessing it's on it's last days. I oiled it up, but I don't think it's going to be a drastic change. it's been a solid product.

[fleet leaf]

Yeah. XL will reduce moving parts - lighter too, if you have to move it.

Kinda sad the MT was discontinued - but my landlord probably wouldn't want me attaching it to the ceiling anyway

[floral lance]

I'm excited, but I'm hoping mine last at least another 3-4 months before it bites the dust.

[steel lark]

Lesser chance of breaking if you stop folding it down 😛

[fleet leaf]

True, but I have to adjust the setup more there to leave it up all the time

And then I couldn't use my ellptical that the screen hides :p

[floral lance]

yeah, I move it weekly.

[velvet topaz]

I just got the green screen XL, I would like to put a nice background like if it is a profesional streaming room, do you guys know where can I find high quality pictures of rooms like for streaming room backgrounds?

[whole otter]

We have quite a few camera backgrounds on the Marketplace! https://marketplace.elgato.com/video/backgrounds

[vital wigeon]

I didn't know about the camera backgrounds. Thanks for this info @whole otter

[steel lark]

<@&581565551495741448>

[dull wolf]

Please use #live-now for this kind of messages, thanks!

[slim fjord]

my bad i didnt chech channel

[dull wolf]

No worries!

[gilded cipher]

is it available for Sri Lanka

[gilded cipher]

the green screen

elgato

??

[fleet leaf]

See Rule 1 - 1. Do not @(ping) administrators.
This particular channel is also community help, and many of the volunteers are in North America and not yet around for the day.
If you want to see if they'll sell in Sri Lanka, I suggest checking the site to see if it can be shipped there, or checking with your local retailers.

[gilded cipher]

Thanks

[fleet leaf]

No problem - sorry I don't have an exact answer for you, but easiest way to check is just seeing if the store on the site will let you try. Good luck

[gilded cipher]

thnks i found it on daraz

[vernal swift]

Is the green screen backdrop from the ceiling the best kind of green screen to get because I keep upgrading and now I have the one that goes from the floor up but now I want the ceiling one they just keep making me buy green screens.

[floral lance]

I think this one is a legacy one now.

[vernal swift]

What exactually do you mean buy that?

[floral lance]

I checked the site, maybe a retailer is ideal as Elgato is out of stock, but Legacy means they don’t make them anymore.

https://help.elgato.com/hc/en-us/articles/4642544014733-Elgato-Legacy-and-End-Of-Life-Products

Yeah 2022 is the last time they made the MT.

[vernal swift]

You mean mine? I got it off of Amazon though and I think they still sell em on there.

Oh so they don't sell the floor one that I still have or the celling one?

[fleet leaf]

The ceiling mount Green Screen MT form Elgato is what Vic is saying was discontinued. It was only ended in Nov 2023 though so you might still be able to find some stock at some vendors

[weak jolt]

Also just to address the original point. The "best kind" of green screen is the one that suits your needs. It's not high tech equipment. It's colored fabric that you use to key out the background of your video.

I use the ground pull up one since I use it very infrequently. It lets me put it away in storage and pop out for use without issue when I need it.
If you are streaming a lot having a ceiling mount might be better since it's always out and you won't trip over it.

[proper lynx]

Is there a good way to clean the green screen? I got one second hand off FB Marketplace and it needs some TLC, the previous owner got some stains on it - it doesn't affect the chroma key but at the same time I'd like to try and make it "nice" again

[fleet leaf]

Would depend on what kind of stain you're working with. Gently spot washing with a mild dish detergent usually works when I'm working with similar setups.

[proper lynx]

If anyone has a recommended gallery of “virtual streaming shelves” for a background that’d be appreciated - Google isn’t being great and I just want something I can photoshop some elements onto the shelf myself

[rancid olive]

Perhaps search “virtual bookshelf empty” that’s got some decent ones

[whole otter]

This is a great idea. I've shared it with some of our creators who make backgrounds on the Marketplace. In the meantime, you could look for images in your search engine with "Webcam Background" to filter out angled photos or desktop backgrounds or even "Kallax Shelves" which is a common IKEA shelf many gamers use in their setups.

[proper lynx]

Thanks! Oh man having a marketplace for green screen backgrounds would be phenomenal

[whole otter]

We have some on the Marketplace already but are always working on growing this space with out Makers.
https://marketplace.elgato.com/video/backgrounds

[modern frost]

Hello, are here some people that could my help me fix my greenscreen? I have 2x Keylights and 1x Ring Light and I use streamlabs chroma key but I cant find the perfect spot, either my headset is invisible, or on the bottom edges is some lighting etc.

[floral lance]

either you have too much light, or incorrect chroma settings.

[wild geode]

Does anyone have tips for making the most out of the Green Screen XL? I'm struggling to make my webcam fit the screen in a way that doesn't crop my head while keeping a "straight" angle so I can use scenarios like bars/pubs

[pallid grove]

Any advice on how to clean this ?

[sage venture]

What type of stain is it?

[pallid grove]

Not sure I bought it used on Facebook marketplace

[fleet leaf]

Mild dishsoap is probably a good starting point

Works on most organic stains if you let it soak a bit with lower risk of affecting the fabric. Spot test it on a small out of the way spot first to make sure it doesn't affect the fabric first though

[pallid grove]

Ok

[timber gust]

real question is it in ur view on camera?

[marsh merlin]

Managed to get this hidden gem in the mail. Yay me!

[trail apex]

I’ve had my green screen for around a year now - when I pull it down and I try to close it , it can’t close properly. Does anyone know why?

[floral lance]

Which version do you have the original or the ceiling one or the extra large?

[trail apex]

original

[floral lance]

I do it slowly, because the sounds it makes. Maybe something needs oiling? But make sure you don’t get it on the screen.

[deft widget]

@verbal sun

[shell axle]

this

ggame？

[dire drum]

Epik

[rough bane]

Love my greenscreen mouse mat. Don’t use it as much as I’d like, but when I need it, it’s clutch!

[spring kettle]

does the screen have a motor to go up or down on command?

[runic granite]

They are manual. No electronics

[frigid thorn]

Why does that exist

[fleet leaf]

Handcam shots mostly, I imagine.

Though I've heard tell of people using it or similar products for things like D&D minis

[frigid thorn]

for what

[fleet leaf]

For streams? Some gamers show their controlers/mice/keyboards, whatever. Maybe they want to greenscreen it with their logo or something similar, or maybe they want just their hand as an overlay withouth obscuring everything else. I could see it being used for pointing to things on screen that way too

[copper imp]

Any word on when the Green Screen XL will be back in stock?

[fleet leaf]

Customer service is the better place to direct that question - you can reach them through the links and phone numbers in the link in #official-tech-support . They may also not know though, depends on why it's out of stock and the status of the replenishment order.

Hm, looks like B&H photo might have stock if you're in the US.

[hot socket]

Best way to transport them? I cant move mine

[fleet leaf]

To move the screen? Car or something with collapsible seating I'd guess, or wrap it in protective padding of some kinda and put it in back of a flatbed truck? I've never really considered how one would move the screen around once it arrives tbh, but I know the XL at least is a bit long for easy transport

[turbid cedar]

The green screens are collapsible and have handles for easy transport.

If it is an elgato branded green screen.

[fleet leaf]

I'd assumed they mean more they were looking for suggestions on moving it once collapsed - it's still pretty long (especially XL), and basically a long metal tube at that point.

Actually how wide IS the normal version. Just over 60 inches I'm guessing, measured by the container, since the screen is 58.3? I can see that being hard to transport if you don't have your own vehicle

Yeah, I'd have to fold down the seats in the Rav4 to get that in.

[turbid cedar]

I think we may need more context to understand what they are asking.

[fleet leaf]

Agreed.

[steel lark]

<@&581565551495741448>

[turbid cedar]

[steel lark]

yaaaay ❤️

hugs TiB

[turbid cedar]

Thank @teal spindle

[steel lark]

Ohhh well, I love all of you wonderful mods

[turbid cedar]

Yea they beat me by a few seconds. I kept trying to find the ban button on mobile until I realized it. Lol

[teal spindle]

Ya it’s a suggestion they’re looking into, aka “those who have admin permission to be moderators, will have the important related icons be more visible to them on mobile”

Also yes some things are…being updated for moderators Yer welcome

[half olive]

I can't install the application, I've been trying for 5 hours and nothing works. HD60 X is too complicated to understand, is there no French support available to help me? @administrator

[fleet leaf]

As a heads up, don't ping the admins, as per the rules. They're not generally support staff anyway, and this is community help, not official support.

That said you're in the #green-screen channel - you'd want to ask questions about HD60 X over in #capture-cards

They will want to know if you have a mac or PC, and what the specs are, as well as if you're trying to install 4K Capture Utility or Elgato Studio (HD60 X will also work with third party apps like OBS Studio or Meld Studio).

[inner kernel]

So I have the normal sized elgato green screen, it didnt come with a support stick I watched a video and the guys green screen stood up on its own but when I pull it up, it falls back down not staying up can anyone help?

[fleet leaf]

It's not locking in place when you lift it up, or slowly sagging liek the gas piston having issues? Either of those is probably a question for #official-tech-support though - from what I know it should pretty mcuh work like you expect, pull it up, hold it a second and it should lock in place.

[copper yoke]

Hi! The Elgato green screen won’t stay extended no matter what I try. Is there any fix for this?

[floral lance]

which screen?

[timber gust]

so do we need a green screen at all with all these new ai updates of deleting backgrounds?

[floral lance]

if I move, i want Y'all to watch my previous office on loop till a glow up happens. lol

until then, I'm keeping it in the closet.

[copper yoke]

Elgato Green Screen (no XL)

[fleet leaf]

Depends on what you're trying to do. A Green Screen is still a cleaner setup, and chroma keying uses less compute resources compared to an AI background removal. Plus the AI stuff tends to remove anything that doesn't move so in some setups it can remove things you actually want to see. But for a lot of people the AI removal can be enough too.

[timber gust]

you need the green screen almost on top of you though for it to look nice though?

[fleet leaf]

Depends on your setup - but generally no. In fact having it almost on top of you can result in colour wash from light reflected off of you. To run it further back you do need a light on the screen to smooth out the colour though.

Without the dedicated light you do need it pretty close. Having a camera with wide field of view might also result in needing it up close or cropping the camera image.

[floral lance]

the newer one or the og?

[timber gust]

ah hmm so im screwed then since hard to put a green screen on my bed since thats almost right behind me, unless I paint the wall green or does that not work?

[fleet leaf]

There's chroma key paint for painting walls. Regular green paint might work, but the choma key stuff is usually a bit more reflective to make it easier to work with

Ceiling mount green screens work too. Elgato used to make one called Green Screen MT, but these days you'd need to get third party one. Can just pull it down from the ceiling when you need it then, and mount it somewhere where you don't have space on the floor

[timber gust]

or get an elgato one and rig it to the ceiling or get off my lazy but and finish the room so i dont need a screen lol

[floral lance]

I thought you said RUG...

lol

[timber gust]

wish elgato had a rug lol

[copper yoke]

Are there new one? Mine is original

[floral lance]

I have the OG, but mine is still holding up. did anything in the springs change, or the anything lose?

[copper yoke]

Nothing has change

[vital wigeon]

Hi folks. Is it ok to post a pic in the channel of my rough setup so I can ask about the lighting for a green screen?

[fleet leaf]

Yes

[clear sail]

best deal ever but it doesnt do shipping so theres way i can get my hands on this😢

[fleet leaf]

I'm surprised you can even find that - the MT has been out of production a while

[floral lance]

this might help

[vital wigeon]

Please excuse the mess 🙂 Could use some lighting advice. This is in a state of being rearranged right now but the middle monitor is the gaming one, webcam is behind the teleprompter. Was going toi use the right light to bounce some light off the wall. But left of the main image (outside it) my green screen will be laid across the floor behind me facing the wall/window. Anyone got ideas about lighting it? I'm not good with this stuff...and I do have another light to use.

[floral lance]

make sure the light on the screen is even. if you see the diagram above that is the ideal.

[vital wigeon]

I really don't have much space to move the lights around

The main light above the left monitor is of courdsr right next to the webcam/teleprompter - haven't really tried that ring light yet so mayb. it won't be worth using right now. Only other place I have for the other keyllight is directly right of me as I look at the webcam. I just feel it's going to look messy

[floral lance]

you could use chat GPT, upload a photo of your setup, and tell it what is ideal for you.

it can help to work with what you have.

[fleet leaf]

The biggest thing is get the green screen consistent lighting so it has a consistent chroma to key out. Worst case you need to add an additional light behind you just for the screen (which is how I do mine to prevent shadows from breaking the chromakey).

If the screen has shadows, waves, etc, the effect will have issues

If you only have front lighting you want the lights up and away form you to try and make sure they cast any shadowns down and behind where they won't show up to the camera

[vital wigeon]

didn't think of that - thanks

ffs...pc not letting me connect to chat gpt for some reason

[floral lance]

you're welcome!

[floral lance]

it's an online thing, type in chat gpt.

[vital wigeon]

I do that and it just wont conenct

[floral lance]

idk if you have restrictions on it.

[vital wigeon]

tryign to find that out right now

I added a rule to the antivirus/firewall for it

Gah...I'm giving up with it on this pc

[floral lance]

if you're using chrome, chat gpt should work fine.

premitted you are using an account to use it.

[languid cloud]

I dont know if i need to do anything but I received my green screen with a latch broken

[fleet leaf]

Reach out to #official-tech-support for things like damaged orders. They can setup the RMA/exchange if needed.

[noble geyser]

or even better directly open a ticket at help.elgato.com we're here to help

[verbal beacon]

While the ring light is ok for most, you want equal lighting on both sides, so just need another keylight and remove the ring. adequate lighting on both sides will light your face and the backdrop evenly. hope it helps.

[white acorn]

Why is this happening it doesn’t want to fully close properly

[fleet leaf]

Can't really tell from the video - it is preventing the latches from closing?

[white acorn]

yeah hard to tell i think so yeah it feels like something is blocking it idk how to describe it but its not

[thin socket]

Can anyone tell me why the Elgato Green Screen's are sold out everywhere?

[floral lance]

cause people are using them for many different streaming needs. if they are sold out, wait for a restock.

[pulsar shell]

Its been sold out for a pretty long time. So its a fair question as to when we could expect a restock.

[floral lance]

thre's a restock role you might want to select to be informed. 🙂

[pulsar shell]

That doesn't answer the question though.

[fleet leaf]

This is a community chat - we don't have an answer to the question.

Depending on why it's out of stock support might not have the answer either

[floral lance]

Thanks, I stepped away cause I'm at work.

[pulsar shell]

Well I would think the staff would be better to answer those questions since they are involved with this community board and if they don't know they could find out. Im ok with waiting on a response. But to have people that don't know answer the question with no knowledge of the company would be better to just leave it alone. Im not asking for your response.

[fleet leaf]

Which is why I'm pointing out this is a community help channel - it's mentioned in the header that it's not monitored by staff

If you want an official answer go through the linkins in #official-tech-support to get the phone number to call in or submit a ticket

[pulsar shell]

Yea the header thats cut off. OK. Good of you to point it out.

[fleet leaf]

Good luck with it!

[fleet leaf]

<@&581565551495741448>

[noble geyser]

We're very sorry - our Green Screen (yes, regular and XL) is EOL. See the Legacy list: https://help.elgato.com/hc/en-us/articles/4642544014733-Elgato-Legacy-and-End-Of-Life-Products we've seen incredible improvements in the last 3 years with AI-Background removal and there will be no restock, at least as far as we can tell. A few remaining ones could show up at Amazon US/EU IF Amazon likes to continue to sell them, otherwise we will do it ourself.

[noble geyser]

We're sorry - they're sold out because they're "end of life": See previous answer to OldmanC73

[pulsar shell]

Well what a shame. Some people aren't interested in AI and prefer to use the screens. Moving on. And Thank you.

[thin socket]

Thank you for replying. I appreciate it

[elfin violet]

I was able to snag one in January from B&H, but I just checked their site again and unfortunately it's now out of stock

[thin socket]

ok

[elfin violet]

you can probably find comparable products on sites like Amazon or B&H (if you're in the US)

[steel lark]

<@&581565551495741448>

[proven wadi]

such a shame

luckily i have a green screen

[oak moat]

I've run into the problem with my greenscreen where it suddenly collapsed and now the thing doesn't want to stay up and the roll did get some ugly wavy folds...

Any suggestions?

[floral lance]

the ugly folds can be fixed with steam, but make sure the screen doesn't get actual water on it. As for the rest, you'll have to repair it, via check the screws etc...

[vocal nacelle]

How much better is AI background removal than using a green screen?

[fleet leaf]

If you have good lighting, and proper space and setup for a Green Screen (or Blue Screen), the Screen will almost always win in terms of quality. Thing is it does require good even lighting and enough space that you're not right on the screen dealing with light spill (and not wearing the colour and shade you're chroma keying out, unless it's intentional), so AI background removal can be good enough for most folks, as it doesn't require the additional investment.

[merry hull]

w