wave-audio

[solemn wyvern]

None of the plugins "should" distort your audio... I'm suggesting that something could be misbehaving and you turn them off and reintroduce them one at a time to see.

But now that you show me this, you should not be stacking noise filtering plugins. Voice focus is fully superior to the old noise removal plugin. You can remove that one. Just use voice focus only. and as much or as little of the DSP effects as you like the for the sound you want.

Stacking noise removal plugins can cause artifacts. Without hearing an example of the issue you're having I can't comment on if that could have been the problem... but you shouldn't stack them anyway.

[serene jungle]

I also read that voice focus shouldn't be above 85%. I don't know if that's true, and in my setup, which settings would you recommend keeping, considering the keyboard is below the microphone and I speak 10 cm from it? That's my setup, and I have a MKII now. 🤡

[solemn wyvern]

Where did you read that?! Voice focus can be at any setting you want to get the desired amount of isolation. It's very good at leaving the voice without artifacts. I have mine at 100% all the time.

If you use a microphone and you want to not hear your keyboard, strongly recommend you get quieter switches for your keyboard. Also makesure you're close to the mic and adjsut gain accordingly, but I assume you've done that already.
Voice isolation processors will reduce the keyboard sounds, but you shouldn't expect them to remove it completely. If you care about background sounds in your room you can take steps to quiet those sounds and/or move them away from the mic.
If you don't want to do that, then turn voice focus up to 100% and accept the results.

As for the DSP effects, you adjust them to taste. it's about how you want to sound. You can use them all, adjusting them to your voice.

in my opinion the only reason to have voice focus at less than 100% is if you have a pretty quiet room (or are ok with hearing some of it in the mic) and prefer a less "close" sound to your voice.
Since voice focus does reverb reduction and some light spectral shaping at the same time, making you sound close to your mic.

[serene jungle]

I read about this on some subreddits, so I removed everything except voice focus at 100%. I'll let you know tonight when I play with my friends if they hear any problems.

[solemn wyvern]

If you can get a recording of what it sounds like, that might help. My first interpretation from your description was some kinds of digital artifacts or something, but maybe it's not that at all.

[serene jungle]

I'll record my session tonight.

But if you want, I can make some audio recordings for you. I'm at 26 dB and I'm speaking 10-15cm from the mic, that's loud.

[rapid bramble]

Just turn down your mic gain if it’s too loud.

[solemn wyvern]

What would be useful for me to hear is the distortion issue happening, if it still is.
Use that sound check record/playback feature to fine tune your dsp section of effects to how you want your voice to sound. Use as much or as little of each as you want.

[magic lava]

It's a bug in WL3, happens to me even on a fresh install of Windows and only Wave Link installed. No Stream Deck actions or other settings that would affect my mic gain. Using Wave XLR and experienced this thru multiple installs and on a Wave DX and Shure MV7+

Gain goes from 47 to 49 or 45 to 47 etc.

[solemn wyvern]

User said they had it with WL2 previously... ¯(°_o)/¯

Not meaning to police the conversation; that's interesting to know. And sort of makes sense, because with gain lock enabled, wave link should be the only thing that can change the gain...

[stuck lily]

The behaviors were very different, on WL2 it only did it when I had my gain on 45, it would just change to 46, any other gain would be fine, on WL 3 it will do it on 90% of the DB I choose, with a few being outlier, in most cases the db would always go up 1-3 db, but when I was messing around closing and opening the app, there were 2 points where the gain would go down, one of those was 57 db, if I set it to 55 it would jump up to 57, and if I set it to 59 it went down to 57, there was another point I saw do that but I dont remember at which db it was.

[solemn wyvern]

If (either of you) haven't contacted #official-tech-support so they can collect your logs and stuff, you should.

[stuck lily]

I will once I get home, that way I can detail things better

[magic lava]

I'll start a thread in official today after my hike

It's quite reproducible for me, just exiting the WL3 app and reopening it I'll see the change in my gain

[wary perch]

Hey everyone, I'm having some issues with Wave Link. I updated Wave Link to version 3.1 today, and now I can't enable the app to launch automatically when I start up my PC. Is this a known issue?

[solemn wyvern]

Bugs reporting thread in the pins

[wary perch]

Okay, I posted it. Thanks. 🫶

[topaz sage]

i cant start minet at all 🙂

[serene jungle]

Here is the audio rendering over a short period at 22dB and the voice focus at 100%.

[wary perch]

I couldn't open it either a little while ago, but I fixed it by going to Windows Settings > Apps > Installed apps > Wave Link. I first clicked “Restore” and then “Reset” (the second option will delete all your data on Wave Link).

[topaz sage]

didnt work for me

i completely uninstalled/reinstalled delted drivers, deleted files, restarted pc everytime, tried what you suggested, it wont open for me 🙂

[fiery vessel]

Does anyone have the changelog for 3.1? I wanna read into it while I'm here at work before I install it tonight LOL

[solemn wyvern]

Sounds great.
Just a slight bit of keybaord, then it seems to "hear" it and supress more of it out. Mouse doesn't seem to come through at all.
That's a very good result with a keybaord that close, and probably switches that aren't meant to be quiet.

[wary perch]

Try uninstalling it using RevoUninstaller, run an advanced scan, and delete all the files it finds, then try installing it again. Otherwise, I’m not sure what to tell you. You should try posting the issue on the pinned Reddit thread here in the chat.

[wary perch]

@fiery vessel 🥲

[solemn wyvern]

If you're having trouble uninstalling, or think there might be leftover files carrying through... remove the wavelink folder in $user/appdata/.../elgato/ and then restart

[topaz sage]

did that

[fiery vessel]

ahhh lol wack a mole situation I see

https://help.elgato.com/hc/en-us/sections/4913442828941-Wave-Link-Release-Notes

Seems 3.1 for Windows isn't up yet

[wary perch]

Damn me for always updating everything without waiting.🙄

[serene jungle]

It remains to be seen how it performs in a long session, but it's a shame not to be able to take advantage of the features of this Wave 3 MK2; I have the impression it's the same as my MK1.

[fiery vessel]

I'm probably going to update regardless... I've been dealing with crackling audio with WL3 since its inception. Never was an issue on WL2 so I had to downgrade :/

[wary perch]

Yeah, I was looking for something too, but there are no release notes, just the download available on the downloads homepage.

[fiery vessel]

But hoping this update fixes it

[fiery vessel]

ahhhh gotcha

[wary perch]

No, fortunately I've never had any problems. This is the first one I've encountered since I started using Wave Link 3.

[solemn wyvern]

what features do you think you aren't able to take advantage of?

[wary perch]

If I download version 3.0 and install it, will it automatically downgrade while preserving the routing and VST settings, or do I need to uninstall it and then reinstall version 3.0?

[gritty jackal]

Release notes will probably update soon, the release notes page gets manual updates iirc, so sometimes lags behind the built in updates and main downloads.

I would expect 3.1 to preserve settings normally, but I haven't had a chance to check the notes yet.

Hm. In app updater is giving me release notes for 3.0.1 - that doesn't seem right

[wary perch]

I hope they fix the problem soon because I'm so used to it starting up automatically that I didn't realize the audio wasn't working until I opened OBS and saw that WaveLink hadn't started up hahaha

Everything seems to be working fine, except for the automatic startup when the PC boots up.

[serene jungle]

I don't think anything related to hardware effects is relevant, because what are the significant changes?

[solemn wyvern]

Those are all perfectly ok to use.
When we were looking at some kind of distortion or errors in the sound, I still am not sure what it sounded like so I was suggesting turning off your plugins one by one to try to find if any of them were the cause.
But in general, you can use as many of those as you want.
The lowcut should definitely be on, to reduce rumble through the mic arm from your desk (might slightly help reduce keyboard sound)

Voice tune you should play around with to see how you like it. Described simply, it will make your voice more intense or more exciting as you turn up the intensity. More like a radio broadcaster.
With more voice tune, you might find you need need less compressor and less eq.

After that, the expander can lower the background level when you're not talking. Be gentle with it, but it can help.

Compressor and EQ to fine tune the dynamics and tonal balance.

As I say, use the sound check feature at the bottom of that window to play back your voice sample on a loop and adjust all your effects while listening to the result.

[serene jungle]

In essence, it's the same as the MK1. I actually changed my microphone thinking my robotic voice was due to my Wave 3 being outdated, but no @solemn wyvern

[vague halo]

I'll install it and see if it still crashes under Windows.

[solemn wyvern]

Ah. so you had a problem with a previous device.

So that confirms that the problem definitely isn't in the hardware DSP effects... because those weren't present on the MK1 version.

So you can safely turn those on.

Did you have voice focus stacked with the old noise removal plugin on the MK1 device?

[topaz sage]

yeah it literlaly cant uninstall the driver for some reason lol

and the drivers arent even listed in my drivers

[elfin vale]

guys im having issued with the new wavelink update 3.1

i didnt find the channels and and cant add new channels also wavelink app is not recognizing my stream deck :/

i tried to downgrade it back to 3.0 but didnt work

anyone facing the same issues ?

[trail kayak]

the new 3.1 is good or better wait?

[elfin vale]

i just updated to 3.1 and already have these issues

[rain prawn]

me too

[trail kayak]

then i wait

hahhaa

[faint berry]

I am having the same problem

[rain prawn]

my stream deck and wave link stop comunicate

[elfin vale]

well, at least one is facing the same things as i am 😄

[faint berry]

after the 3.1 problem I down graded but now mine is not working

I swtich back to 3.03 still the same

audio wont play on my monitor (my headphone)

[wary perch]

Go ahead and scan for and delete any files it finds, so you can be sure everything has been cleaned up. Something probably got stuck.

[solemn wyvern]

If the update shiped a new driver, you would probably need to remove the driver and start over from scratch, to roll back.

But I'm just guessing, here.

[topaz sage]

yeah i did that it just keeps saying the driver is there even though it isnt

[wary perch]

Wait🤣

[gritty jackal]

Have you restarted? There may be background processes for the driver install/update that are pending yet

[faint berry]

I've deleted (uninstall) both wavelink and the virtual driver and restart everyhting

[elfin vale]

sad 🙁

[faint berry]

I then reinstall 3.03 which work fine before. but now my 3.03 wont work either

[elfin vale]

same

[wary perch]

Try to restart the PC and check. After this try to clean temp folder's.

[wary perch]

And in the tools section in RevoUninstaller there are an option to make a full clean of useless and temp file.

It scans your hard drive and cleans everything up, don't worry, it won't touch the files your PC needs. Be sure to empty the Recycle Bin before restarting.

If you're not sure what to do, send me a DM and I'll tell you what to do. Unfortunately, I just turned off my computer and left the house, hahaha

[serene jungle]

On my old one I had that and even then my voice sounded robotic 😂

[solemn wyvern]

You're misunderstanding. The DSP effects were not part of the MK1 device. they are a hardware feature that is new on the MK2 device.

You used voice focus on both, but that is a software effect.

[serene jungle]

Could the problem be related to voice focus by any chance?

[solemn wyvern]

I don't know. It works fine for me. 100% all the time for years.
I think it's likely that adding the old noise removal on top of voice focus is likely to cause some unplesant artifacts or at least some reduced audio quality.

But you have to test. Find when the robotic sound is happening and toggle some things one by one to see if any of them are at fault.

[faint berry]

is this normal? Problem I cannot make it to 100, it is gray out.

[solemn wyvern]

wave link itself doesn't make any sound. It receives sound to it's channels and from apps, and it routes sound to devices and it's virtual outputs. So I don't think it should matter what that fader is set to.

[vague halo]

Restart the pc than comes sound

[topaz sage]

yeah it jsut tried to target all my streamerbot files, no thanks on that one

[wary perch]

Idk sorry, on my side are 100% but it's like @solemn wyvern said

[faint berry]

i think those are the problem. Wavelink App is not outputting anything.

it is just the app not the whole driver maybe? I dunno

[wary perch]

If the app is open when you run the scan, it won’t delete anything necessary for the app to function (even if it’s closed). It simply deletes unnecessary and temporary files, which the app will recreate on its own if needed. I’ve always used RevoUninstaller and it’s super reliable. In any case, if you’re unsure, you can always choose which files to delete and which to keep from the list that appears, no problem.

[solemn wyvern]

I don't really know.
If it's actually effecting anything, then I think that slider is a symptom; not the source of the problem.
Some combination of failed driver and software installs that need to be cleaned out and redone, restarting at every step, or bugs.

[topaz sage]

but its not open, its literally uninstalled

[wary perch]

@faint berry try with these step. First "Restore" and check, if it's ok you are good, otherwise try with "Reset" (will delete all your data on Wave Link). Or trying to uninstall and reinstall directly Wave Link.

[wary perch]

I'm talking about streamerbot

[topaz sage]

required to function and storing important data are two different things though lol

[wary perch]

Regarding Wave Link, do you still see the app or drivers in the list of installed apps?

[faint berry]

reset sound device does nothing I will try reinstall everything and delete %appdata%\Elgato\WaveLink

[topaz sage]

i would now since i'm trying to reinstall it, its on the startin elgato wave link, onemoment we are prepareing eerythign for you but the license agreement is still up and everytime i press accept on the license agreement the app wont open so i am just sitting here, staring at it, menacingly.

Like i have to stream in 20 minutes and i'm gonn ahave zero sound, so excited!

[wary perch]

Give it a try. I always recommend downloading RevoUninstaller, it thoroughly cleans up every file and registry key when you uninstall an app.

[wary perch]

It’s the same problem I had, I accepted the contract, and then the app wouldn’t open. Unfortunately, I managed to fix it by following the steps I sent you through the Windows settings. If even a complete uninstallation and a clean reinstallation didn’t help, that’s strange; I’m not sure what to tell you. Have you already restarted your PC after uninstalling everything?

[topaz sage]

I have restarted it probably 10 times at this point.

[wary perch]

Nice🤣

[faint berry]

mine works

[topaz sage]

I'm actually gonna lose my mind lol

[faint berry]

I did that and everything work

[wary perch]

It's normal, I go crazy too when something's wrong with the audio hahaha

[faint berry]

I am using 3.1

but I lost all my wavelink setting (all mycustom vst setting too) 😂

[topaz sage]

i soo dont care about resetting it up, if only the app would open

[wary perch]

It solves 99% of all problems, but the only downside is that you lose the data from that app and have to set everything up from scratch, but it’s a fair price to pay to get everything working again.

[wary perch]

That's why I have screenshots of all my VSTs and their settings hahaha 🤣

[faint berry]

yes, you know wave link update always burn me from time to time

custom audio route for obs, soundpad etc

oh well it is working

wave link upate scared me lol

[wary perch]

It's really strange that these steps haven't worked for you

[wary perch]

There's so much our viewers don't know about everything we go through during our setups 🤣

One update and the whole system goes haywire

[faint berry]

do reset it first you don't need to open the wave link app. in fact you don't want to because you are going to reset it in add remove program

[topaz sage]

i'm about to go to a different program

i'm so done with this

[wary perch]

🥲

[topaz sage]

my husband literally found the 3.0 version and that is downloading and working already

fricc updates

[chilly latch]

Does the low cut filter work? I constantly see my voice monitor ring light up when keys are pressed on my keyboard and if the desk is tapped in the slightest if its on or off. I am on the new wave xlr mk2 and I am new to elgato audio products in general.

[wary perch]

To be honest, I've tried a lot of programs, but Wave Link was the only one I really liked.

[faint berry]

thank you for the help I am hitting bed, I will fix my vst and virtual channel tomorrow. It is almost midnight here. going to sleep. also thank you for everyone

[faint berry]

you want noise gate for that not low cut filter

[chilly latch]

so the expander?

[wary perch]

No problem man. Sleep well!

[faint berry]

lcf only cut the bottom frequency like 80hz bellow or whatever your lcf setting

[lyric silo]

since the update i cant use wave link anymore

[wary perch]

What's going on?

[lyric silo]

all of my mixes are gone and i cant reactivate them

when i click the + nothing happens

[chilly latch]

misleading info then with this because these are the things its picking up

[lyric silo]

i restarted my computer severel times

[faint berry]

it is, but it is also not totally wrong lcf does cut electrical hum or anything in the bottom bass area

[wary perch]

@lyric silo try with these steps. First "Restore" and check, if it's ok you are good, otherwise try with "Reset" (will delete all your data on Wave Link). Or trying to uninstall and reinstall directly Wave Link.

[faint berry]

you'll need a noise gate vst for that

then you can set at what db the mic start "working"

[lyric silo]

even after reinstalling i cant use the plus

[chilly latch]

yeah I am aware of what a noise gate is and how it works. I think its funny that even with the lcf on, nothing chages. Almost like whats the pooint of having it there if it doesnt do what it says its going to do.

idk

user error maybe

or not

[wary perch]

Switch to another page, the microphone page, for example, and then go back to the mixer. It should work, that's what I always do when that happens to me.

[faint berry]

canned lcf usually work under 100 hz, so anything above that will get through

[lyric silo]

nope nothing. It doesnt even detect my xlr Dock for streamdeck

[chilly latch]

Thanks for the info. I wish it said it on the site. Im just not a big vst fan and was thinking I would do it all from the onboard effects because of the way its worded

[wary perch]

Try to unplug and replug with Wave Link open

[feral thistle]

Hi, is there any fix for the update to the latest beta version?

[fiery vessel]

Elgato can't catch a break with their Wavelink 3+ software ;-; lol

[wary perch]

If nothing work for you I recommend downloading RevoUninstaller, it thoroughly cleans up every file and registry key when you uninstall an app. Run an advanced scan, and delete all the files it finds, then try installing it again.

[fiery vessel]

RevoUninstaller is primo stuff

[lyric silo]

now it kinda loads for ever

[wary perch]

Yeah for real, it's the best friend of my PC hahaha

[wary perch]

Try to uninstall with RevoUninstaller, I wrote the steps above. That way you might be able to solve it.

[wary perch]

We hope that, little by little, it will return to the stability we had with Wave Link 2

[lyric silo]

it worked. Now i have to setup wavelink to go live. Stressed AF 😄

but thanks bud

[hollow lake]

the 3.1 update messed up the channel in my software. e.x. in discord the "browser" source is now routed to "voice chat". anyone else with the same problem?

[wary perch]

Hahaha yeah it's a fair price to pay to get everything working again 🤣

[wary perch]

No problem man🫶

[wary perch]

Nope, idk sorry

You Can't figure out the routing?

[limpid cloak]

hey does anyone know why this happened happened i updated my driver for wave link and now it says my XLR dock isnt connected

[hollow lake]

no i didnt touch anything. just after the update the "voice chat" isnt working anymore in discord but if i chose "browser" i can see on my streamdeck that the sound goes through "voice chat"

[wary perch]

Try to rerouting everything

[hollow lake]

there's nothing i can do. i chose the output device within discord

[wary perch]

@hollow lake if still not working like you want try with these steps. First "Restore" and check, if it's ok you are good, otherwise try with "Reset" (will delete all your data on Wave Link). Or trying to uninstall and reinstall directly Wave Link.

I recommend downloading RevoUninstaller to uninstall (I recommend for every software to uninstall), it thoroughly cleans up every file and registry key when you uninstall an app. Run an advanced scan, and delete all the files it finds, then try installing it again.

Before installing, empty the Recycle Bin, as some files will likely end up there.

[hollow lake]

yeah i think the driver updated messed something up

[wary perch]

Yes, but these steps might fix it. Otherwise, revert to version 3.0 if it's still giving you problems.

[limpid cloak]

ok i will try thank you

[wary perch]

Sorry, I missed your message, hahaha. Anyway, you should try doing that too. Otherwise, it might be enough to just unplug and plug everything back in while the app is open. But doing it this way could solve all the underlying issues, especially if you uninstall it using RevoUninstaller, which lets you perform a completely clean installation.

[limpid cloak]

yeah ive tried unpluging and repluging it and nothing happened got stuck on the detecting devices for 20 mins

[wary perch]

RevoUninstaller is the best app out there for uninstalling any software, whether you just need to uninstall it or uninstall and then reinstall it. It removes all traces from your PC.

[wary perch]

🥲

[heavy cedar]

Hello, I have an issue when I stream on Discord: people can hear my voice twice. This started happening since I installed Wave Link 3. Does anyone know a solution?

[brazen forum]

I've been noticing that Wave Link 3.0 is using up 1.5gb of ram for some reason

[robust lynx]

is there a way to remove a audio plug in from wavelink because i cant do it

my noise suppression is not working

[livid crater]

hello, i am been using wave link for a wile, but i encounter the problem, that every time i restart my Pc Hands-Free Telephony turns on automaticly, this wasnt a problem before using wave link. Hands-Free Telephony halves the audio quality.(My Headphones dont even have a microphone)
Pls help me, this is getting a routine an i hate it

[feral thistle]

How can I update?

[ripe heath]

Hello dear Elgato Team,

I installed the new update today and now the software can't find Wave 3. What can I do now? Regards,
Markus

[edgy nacelle]

i have an issue with the channel mixes

[mystic plaza]

Device: Wave Link
Software & Version: 3.1.0 (2941)
Windows/Mac Version: Windows
Question/Issue: My issue is two-fold. Since updating to 3.1.0, the "Elgato Noise Removal" audio effect plugin is no longer working properly. Before the update the noise gate setup I had for it would block out the clicking of my mouse and keyboard, but now both the mouse and keyboard are making my mic input light up (I'm using a HyperX Quadcast mic). On top of that, I tried to download the Simple Noise Gate audio effect plugin from the Marketplace, but for some reason it refuses to show up as an audio effect for my mic. Anyone have any solutions?

[vale orbit]

This update is a joke. After it, nothing works. I have 20 devices, 2 Game-Devices, 4 Mic-Devices, but hey... no system-device

[mystic plaza]

Yeah, I had to reset ALL of my audio channels and mixes...

[vale orbit]

U uninstalled the Software and reinstalled it?

[mystic plaza]

No, I just deleted all the Channels I created and remade them

Like these:

[vale orbit]

I think i uninstall it and didnt use it any longer

[mystic plaza]

Update on this: Got the Simple Noise Gate audio effect plugin to show, but it seems this noise gate is ALSO not functioning as intended. My mouse and keyboard are still getting through somehow (and yes, the gate IS on...)

[wise sand]

I could not hear any audio that's not the system after updating to 3.1.0, had to delete the outputs and readd them with a different name

[vale orbit]

If can do what i want... now, i have 3 Game-Devices, 2 System-Devices, 4 Mics... over 20 (!!!) Devices in the list...

But in WL, i have delete everything!

Reboot... nothing... still over 20 Devices

This Software is ... trash

I go back and manage everything in OBS again... so muich better

[molten bane]

guys i need an help, i'm settung up my wave 3 but idk where is my mic output elaborated with all the filters

[solemn wyvern]

Noise gates are very simple and usually work on peak level alone; we would expect a noise gate to reduce or mute your mice when it’s only background sound, but for the gate to be opened by things like mouse clicks. Getting a gate tight enough to mute keyboards and mouses pretty much always means it’s cutting off your words, too.

[mystic plaza]

After testing a recording, it seems the mouse clicks aren't going through to the output. So I guess problem is resolved more than I thought XD

[pine vault]

The recent update scrambled my settings and now my audio is going through just my music tab. I've tried to mess around with my settings so it goes through individual settings like I had previously but nothing is working. Please help, I'm not techy and not good with this stuff T-T

[molten bane]

guys i need an help, i'm setting up my wave 3 but idk where is my mic output elaborated with all the filters, i tried everything i could using all the guides i can find but anything seems to work...- help me plz

[solemn wyvern]

Is it a mk1 or mk2 version of the wave 3v

[molten bane]

mk1 i think...

[solemn wyvern]

Older than a couple months? Doesn’t have the dsp effects chip?

[molten bane]

is this (on amazon)

https://www.amazon.com/Elgato-Wave-Microphone-Podcasting-Capacitive/dp/B088HHWC47?th=1

[solemn wyvern]

Ok yup.

So whichever mix contain just your mic. That’s what your computer should use as its mic input.

[lone copper]

Yeah I am having issues with the new update too. Nothing is working. Uninstalled and reinstalled and now the application will not evn launch

[molten bane]

i have this situation rn, and i cant comprehend which is the elaborated output of audio for my elgato

[solemn wyvern]

MicrophoneFX

[molten bane]

sorry for my english is not my first language

[molten bane]

i tried but it doesent work at all

[solemn wyvern]

Then you might have some vst plugin muting it.
Or the microphoneFX device might be muted in windows sound settings

Or it could be a privacy setting in windows

[molten bane]

how i can check if i have some vst plugin installed?

[solemn wyvern]

The button near the bottom of the mic channel is where plugins are set. If it’s green you have some plugins on that channel

Looks a bit like a sound wave

[molten bane]

i have this

[solemn wyvern]

Oh I’m confused because this is wave link 3, but you have a microphoneFX so you just have renamed it

Ok first of all you have a lot of doubles there.
You don’t need any other noise removal plugins on top of voice focus.
Voice focus is the best.

Then can I see a screenshot of your mixer.

[molten bane]

sure thing 1 sec

[molten bane]

so do you recommend removing all other noise removal plugins?

[solemn wyvern]

Yes. Voice focus should be your only noise removal

They can cause artifacts and lowered sound quality if you stack more than one

[molten bane]

if i take out noise removal i can ear myself 300 times in the headphones

[solemn wyvern]

Noise removal wouldn’t change that. I think you’re doing something wrong.
Need to see your wave link window

[lone copper]

yeah idk what this update did but mine just isn't luanching I will hold for a patch at this point and migrate off for a bit

[molten bane]

if I remove noise removal I can hear my voice in continuous reverberation through my headphones if I keep the channel to hear my voice active

[solemn wyvern]

Your mixer screen. Not the mic settings.

[molten bane]

ups my bad sorry

[solemn wyvern]

You must be routing the mic to your headphones.

[molten bane]

i tried to chage the routing but if i activate the microphone FX audio to the headphone it happens all the time

[solemn wyvern]

There’s the problem.
Take the mic out of the personal mix.
And unmute it from the microphoneFX.

That’s why it wasn’t making sound… you muted it

[molten bane]

it make a strange bip in the headphones continuisly

@solemn wyvern now i'll send you a video but im' warning you, lound noises incoming, REALLY LOUD

[wary perch]

https://youtu.be/EjiF5QEVNtI

https://youtu.be/G79d7TI12wM

[solemn wyvern]

You’re monitoring the wrong mix.
Click next to the personal mix name so the ear icon goes there.
You don’t want to monitor the microphoneFX.

[molten bane]

Okk I’ll try

[molten bane]

Thanks a lot, I’ll try to follow step by step this guide to setup my Elgato correctly this time

[wary perch]

🫶

[solemn wyvern]

Yeah those ear icons are on the two mixes you don’t want to listen to.
It should only be on the personal mix since that’s the only one you want to hear.

[lost lintel]

welp, I installed the new update and now i have no sound from anything. No activity from any mixes at all. So I tried uninstalling and reinstalling and my mixes are gone. It wont even detect my mic anymore, stays stuck in "Detecting audio devices"

[pure wing]

have you rebooted your pc yet?

[lost lintel]

yes

[forest nimbus]

Hi, i have an issue with wave link 3. So when i share on screen, friends hear my mic on it. The mic that they hear is without any fx, so they hear mic in elgato wave 3

[ashen chasm]

yea i downloaded the new drivers and all my apps are configured to the wrong chains. in my discord settings wavelink and windows settings my output for discord is set to "voice chat" but its routing to "music"

[hollow fulcrum]

happened to me as well, along with reboots, there was one thing I did that fixed it for me, but if you have a ton of apps routed, may be a daunting task.

[lost lintel]

i managed to do a repair on the wave link software which seems to have fixed the problem (hopefully), but all of my mixes are gone so i have to go in and reconfigure everything

[solemn wyvern]

You must be talking about discord screen share? You need to share a device (not a screen) in order for discord to give you an option to select the audio source for the stream. Then you can make a wave link mix for that.
(You can use OBS virtual camera to create a device for sharing)

[lost lintel]

had a bunch of stuff too

[hollow fulcrum]

awe man, we could have backed up your setup before you did that 😭

[molten bane]

ok i have resolved almost everything, 1 thing how can i make myself that i can't hear my eeay voice? (is almost disturbing sometimes)

[solemn wyvern]

Don’t include your mic in whichever mix you are monitoring.

[molten bane]

ok thanks a lot for everyting, i was really having some problems with my audio

[forest nimbus]

so i cant normaly share my screen with sond?

[ashen chasm]

i just deleted each channel that was affected and added them back and restarted the app and it worked

[hollow fulcrum]

gotcha, I was afraid to do that due to other folks past issues lol

[solemn wyvern]

Discord hooks audio in some weird way that captures all of everything and it doubles a lot of things
Sharing a device instead gives an option to pick an audio source.
(It’s a discord problem)

[forest nimbus]

Ok, thanks foe responce. Because when i use nvdia app and recording screen everything is fine. So i hoped maybe there are some solutions of it. But yeah the way discord work is bad.

[molten bane]

ok now i have a problem with an audio source...- voicemods make the same problem from before

ok problem solved

[pure wing]

report this on the meagthread via reddit.

[solemn wyvern]

I described my recommended workaround.
Sharing an individual app may also work, since discord hooks the audio for just that app.

[spark fern]

what's the fix for wave link all of a sudden not even opening? thanks all!

[chrome palm]

hey all i keep having an issue with my audio where i have my switcher allocated to my headset and my speakers but they'll both start playing if i try to switch

this is my current set up where my game audio is set for my astro a50x as game, my speakers as my speakers and voice is set for my headset voice output

[magic lava]

since updating the wave link driver my mixes got reset and clicking the + does not add the mix to my channel

also isnt showing my headphones that are plugged into my wave xlr

[smoky wharf]

hello, i have a wave xlr 2.0 with the shure sm7b and there is a lot of latency before i talk/it picks up my mic. how do i fix it ?

[vapid coral]

Why does audio double on screen share in discord ?

[hard crown]

hello,
does the newest wavelink 3.1 fixed an microphone become left only?

[solemn wyvern]

I think you’re misunderstanding something.
You’re meant to switch between listening devices using the main output device box at the top right.
Not assigning outputs to different mixes; that would cause more than one listening device to be active at the same time.

[solemn wyvern]

So remove the permanent assignments of outputs on your mixes, and just use the box at top to switch the personal mix between speakers and headphones.

[heavy coyote]

Probably because you or your friend shares the Desktop Audio too

[solemn wyvern]

It’s because discord hooks the full system audio when doing a whole screen share. And they don’t give an option for audio source.
You can either share an individual app, or you can share a device, where they then give an option to select which audio source for the device share.
Use OBS virtual camera to create the device.

[heavy coyote]

thats exactly what i mean

[south vector]

I'm also looking for a solution

[hard crown]

u still use v2?

[south vector]

v3

[fiery vessel]

Updated to 3.1 last night.

:sus_eyes:

Seems to be working so far...

No crackles or pops yet. I can't help but be highly cautiously optimistic lol

[solemn wyvern]

That’s good news. There were many reports of in-place update failures that take a lot of uninstall shenanigans to fix.

[smoky wharf]

@solemn wyvern can you assist me with my issue by any chance ?

[solemn wyvern]

Scrolling up; this is about latency?
"Before it picks up my mic" I'm not totally sure what this means so let's try to clarify.

Exactly where in signal chain do you hear/see latency?

And we should define what "a lot" is

[distant sparrow]

Hello everybody i have an urgent issue and hope someone can help

i just bought a Wave XLR and a Wave DX and somehow my Driver crashes right after opening

[vague halo]

Version 3.1 or lower?

[distant sparrow]

3.1

this is the issue im having

[vague halo]

Please uninstall it. Then run disk cleanup and reinstall it; with luck, it will work then.

[distant sparrow]

i already made that

[vague halo]

okay 🙂

[distant sparrow]

is there any way to get an non AI support

[smoky wharf]

lets just say ill talk and it wont pick up my mic , then ill keep talking and then it will randomly pick it up mid sentence

so if i go quiet for like 1 minute, and i say one word. it wont pick it up

but then if i keep talking it will pick up mid sentence

[vague halo]

How without AI?

[solemn wyvern]

This is a user help channel; nobody is AI here. Human volunteers

[solemn wyvern]

That sounds like a gate or expander set too tightly.

Bypass your effects.

[distant sparrow]

im not talking about this channel i was talking about the Elgato support window

[solemn wyvern]

Tell the chat bot you want to open a support ticket.

[smoky wharf]

ive tried it with no effects or things turned on too and it still happens.

[solemn wyvern]

Also, are you watching the meters in wave link, or some other app?

[distant sparrow]

i tried that and it wants me to wait 2-3 days

[smoky wharf]

on wave link, discord, in game

[distant sparrow]

after spending couple hundred dollars on elgato products its quite frustrating

[smoky wharf]

if i go " HELLO HELLO HELLO HELLO HELLO HELLO" it will only pick up the last 2 hellos

if that makes sense

it basically takes some time for the mic to pick up my voice

i plugged my focusrite back in and it didnt have that issue

[solemn wyvern]

I understand what you’re saying, I’m just skeptical about details because how many “it”s there are in your description.

I guess I would say strip it back to just wave link and simplify. Check that the meters move in real time with and without effects on your input channel, and then same with the output mixes.

[smoky wharf]

it as in the XLR

[smoky wharf]

can you show me a photo by any chance ?

im kind of new to all of this

have you heard of my issue before? i looked on the internet all over and could not find anyone with the same issue

[solemn wyvern]

No. I haven’t heard of it. That’s why I thought it was probably a noise gate or something wrongly routed.

Anyway, no, I can’t show you a picture. Just your wave link window. Just look at your mixer and see the meters moving.

[vast magnet]

im trying to use Wave Link but my mic which is a logitech headphone mic thing isnt getting any audio thru and i have no idea why its not letting any audio thru

[solemn wyvern]

Share a screenshot of your wave link window, please

[vast magnet]

this?

[solemn wyvern]

Yeah… have you done any basic troubleshooting like restarting the app, computer, deleting and re-adding the mic channel?

[vast magnet]

idk why i didnt think of that first, ill be back if the issue persists my fault

[smoky wharf]

how do i change the noise gate?

[solemn wyvern]

Click the mic channel icon to show its settings. One of the tabs is for effects.

[smoky wharf]

is this for wave link 3

sorry if thats a dumb question

[spark moon]

anyone have a fix for the app exponentially opening at like 150% the window size that i closed it at every single time i open and close the app itself for wave link 3?

[solemn wyvern]

You tell me.
I only have the details you give me…

[smoky wharf]

well i ask because i don’t see that option

[magic lava]

Going to reinstall WL3 and its driver from scratch to see if it fixes itself.. crazy how an update does this

[solemn wyvern]

Show me a screenshot for you wave link mixer, please

[magic lava]

when uninstalling Wave Link, do you need to also uninstall Volume Controller?

[solemn wyvern]

Volume controller is a streamdeck plugin.
Nothing to do with wave link

[magic lava]

okay

[vast magnet]

restarting and unadding and readding the mic sourec fixed it btw idk why i didnt of that first

[magic lava]

what the hell man, i just uninstalled the program and restarted my PC

[solemn wyvern]

[magic lava]

wl3 crahses upon installation finish as well :/ 3.1 update is struggling

actually now i cannot open the program at all after a fresh install, instantly crashes...

woj_dark

finally got it sorted after 2 reinstallations.. and 4 restarts. seems unncesseary but oh well

[fiery vessel]

Yup ... That's normal Elgato response time for the initial ticket. They work with you though once you get the convo going. Helped me a few times

[smoky wharf]

can i use the old version of wave link with the xlr 2.0?

[vague halo]

the new xlr?

[smoky wharf]

ye

[vague halo]

this is for wave link 3.0

not for wave link 2.0

[smoky wharf]

well wave link 3.0 is buggy thats why i was asking

[spare oyster]

I've avoided the 3.0 build since even on initial release post-betas, it did not meet my needs and 2.0 met them better. Does 3.1 allow more than like 20-25 apps on a single channel? I have like 30-40 games (possibly more) installed.

[smoky wharf]

i will send it to you when i get the chance if that is ok 🙂

[solemn wyvern]

Wave link2 would need to be patched in order to work with the new mk2 devices, so no.

[solemn wyvern]

Don’t know for directed routing, but the clear answer for both versions is to make the game channel your computer’s default output.
(Why route 40+games? And this also solves for games that don’t play by the rules and refuse to be routed)

[spare oyster]

I'd prefer system for, well, all non-games. 😛

[solemn wyvern]

You have more non-games than games? I’d be shocked but you do you!

[spare oyster]

bcuninstaller says 387 uninstallers, so yea, I have a lot of programs. lol

over 300 if I hide system & MS apps

at least 30 games I'd want routed to Game. maybe more

[solemn wyvern]

I dunno what to say to that, so I think this emoji says it haha!

Your computer is used differently than mine

[spare oyster]

I can do that on 2.0, but yea, windows and obs break after every windows update

[solemn wyvern]

I suppose that’s probably common. My game computers are totally separate and in a totally different part of the building from my studio, which does have many non-game applications…

But my game computer has been happily running with game channel as default for years.

[spare oyster]

Yea, eventually I'm gonna get a Neo to be dedicated to OBS so at that point, my windows rig could maybe change

[hasty plaza]

yoo may i ask something about Wave link in this Channel?

[magic lava]

my mic reaches around -6db in OBS meanwhile my music is in green but my mic still sounds quiet on stream

[solemn wyvern]

You’re mixing up peak level vs loudness. (And colors, which don’t necessarily mean anything since every meter could use different colors)

Use a compressor on your mic to bring up the average level and loudness while keeping your peaks under control.
And balance your music to the rest of the sound in the program by ear, not by meter.

[magic lava]

is the 'average level' the black bar on the audio meter?

[solemn wyvern]

Most meters don’t show average. Some have a peak and then some slower decay.
You would need to add a loudness meter to actually measure loudness.

Probably more than you want to get into.
I’d suggest just using the compressor and your ears.
Compare to pro streamers you like the sound of to fine tune your balance the way you want.

[magic lava]

Thanks for always helping. I was listening back to my stream thru my iPhone w/ AirPods and it sounds so thin, but putting on my DT990s and listening thru my browser it sounds more like it should. Confusing, but it sounds better now.

[solemn wyvern]

That means you’re being influenced by the playback speakers. It’s the same audio in both cases!
So this is why I say compare to streamers you like the sound mix of.
Compare both you and them on AirPods, and on your other headphones. Just make it a fair comparison: same speakers for both. Now the difference you hear is actually the sound mix, and you can use that info to make changes to your mix, if you decide you want to.

Ideally… you like how your stream sounds on all speakers.
If your mix only sounds good on big headphones, there are probably some improvements you can make to have a mix that translates well to any speaker.

That’s a video idea….

[magic lava]

It is a significant difference when listening thru my AirPods and my headphones. on my AirPods my voice sounds suuuuper thin. I've applied only Voice Focus at 75%, RoughRider3, and Elgato EQ presets.

[solemn wyvern]

Guessing on text alone: could be that your mix relies on very low frequencies that smaller drivers aren’t efficient at reproducing, and the mix lacks some low mids that would fill out the sound in the absence of those very low bass frequencies.
The larger drivers that can reproduce deep bass sound fine.

That’s why checking on a variety of speakers is a good idea.

But again, you learn a lot more by comparing your mix against one or two other streamers to get some reference points.

[magic lava]

I will be doing that. I am getting somewhere.. do you know why having a fast attack on my compressors makes my voice sound weird? don't I want a fast attack on my compressor?

[weak anvil]

hey anyone having issue with some games saying adio unavailable on wave 3.1

nvm update fixed it lol

[solemn wyvern]

Do you want the 1 paragraph version or the university course version? 😎 you’re accentuating the transient at the start of consonants because that tiny peak makes it through the compressor and then it clamps down super fast after that. Give it some breathing room for a more natural sound. (Slower attack and release)

8ms is still quite fast. 2ms or less is brickwall limiter territory so no, you don’t really want that as your “evening out my level” compressor. Try something in the 8 to 15ms range, but it also depends on how much reduction your compressor is doing, and the ratio comes into play. The defaults in the Elgato compressor are a good starting point for voice.

[magic lava]

yeah the defaults on the elgato seem decent, anytime i drag the attack below like 15ms on it tho it ruins my voice. not the same with roughrider3 so i've been using that. I will try this advice however and see, thank you for the lesson lol I start to understand more

[solemn wyvern]

There’s another parameter for a compressor called “knee” which is often hidden. I bet rough rider has a softer knee, while the elgeto one might be much harder, or have no knee at all.
Knee basically starts to compress at a lower ratio a little before the threshold, and kind of curves into the eventual set ratio over a bit of time/level.
Complicated but a way to soften the sound of a compressor in a slightly different way than just attack time and ratio alone.

[charred patio]

Hi, since I got my Elgato mic and installed my Elgato audio driver, I keep getting random audio cuts . It's really annoying, especially during streaming. How can I fix ?

[crimson aspen]

Hello, I have a VSD inside stream deck and recently installed El Gato Wavelength now I can not hear my sounds from my soundboard. How can I fix this?

[lost lintel]

still have issues to where when my pc goes to sleep and i wake it up, i have to restart wave link in order for it to work, even after installing the update

[austere gate]

I'm trying to download the Compressor VST3 plugin for my Wave DX in the Wave Link software, I installed it directly from the marketplace, but it's not showing up in Wave Link. I can't re-download it, as it says I already have it, and I can only open it in Wave Link, however the effect just isn't there when I try to add. Any solutions?

[solemn wyvern]

Restart the app until it rescans the folder

[austere gate]

I'm not sure if it will, the vst3 file isn't even in the folder, not sure where it's even at

[cerulean ingot]

Hey guys. Where can I check to verify if I got the latest wave link audio driver?

[solemn wyvern]

Oh oops. Then do the manual download and put it there

[austere gate]

Just the .vst3 file right? not the whole folder?

[solemn wyvern]

Vst3 file is what you’ll download. What folder?

[austere gate]

When i manually download it gives me a zip file, inside it there's a file folder with a bunch of stuff, a x86_64-win folder, a arm64-win folder, as well as a resource folder

[charred patio]

I had the same issue, I asked like hundred times no one answered. Just try to find the file and put it in the folder 👍🏾

And uninstalling and reinstalling won't change anything

I did it like 10 times, I'm still having this issue

[solemn wyvern]

Not what I expected then. Vst plugins are usually one file. The x86 is what you want, obviously

[cursive willow]

Hello fellows creators !
I'm coming here to ask a question, yes to you !
I'm currently using an ELGATO wave III Mk1 with wave link 2.0.6 (3780)
I tweaked a LOT of parameters and effect and all to make my mic crispy and all, BUT !
I don't know how to make it better at all, my knoledge in sound design and theory and tweaks and all is almost 0...
So I think I get to the max of the max of what I'm capable of, but i'm not certain...
Could one or some of you try to help me there ? I'm having some issues.... The first is : I don't know if my quality of sound is great or just kinda bad ? I find it great, but as said, I'm not an expert at all.
the second one is : If I yell (witch happen a lot on stream...), the mic is just... turning off ? Like, You can here I start screaming before completely stop hearing anything until i calm down lmao

For reference : here's what i'm using :

On the volume on the mic itself I'm at 2 out of 7

Annnnd here's what i sound like with these settings

Thanks by advance :D
||If someone respond here sometime, don't hesitate to mention me||

[cerulean ingot]

Had wave link audio driver installation problem. So I un-installed wave link app and the driver. Downloaded 3.1.0 again but the app would crash when I tried to open it. download 3.1.0 a second time and it crashed once more. So i Had to download past months version (3.0.3) and everything worked, updated it to 3.1.0... So my question is, does un-installing and re-installing the driver 3 times cause any issues due to duplicated files or does it just overwrite them

[real ingot]

Where on earth is wavelink storing its config? Doing a full uninstall and reinstall with restart inbetween, and checking appdata folders for anything related at all and couldn't see anything but wavelink still is clearly keeping specific non-default settings that I'd set prior to uninstall and reinstall

specifically device visibility is a telltale, though that's less bothersome than totally broken channel names

[spare oyster]

So I installed 3.1. I haven't been able to really 'trust' WL 3.0 since it was extremely buggy even on the first initial 'stable' release. 3.1 so far seems to be mostly better, but now it's picking up my mouse clicks and keyboard sounds more frequently when the same compressor and EQ settings were not picking up those sounds?

[spare oyster]

okay so there's one thing that's worse in 3.0. It doesn't remember my audio output. When I disconnect my airpods from my win pc, it loses that and I have to go back into WL to re-add them.

[vague halo]

I don't have that problem either. As soon as I open the case, they are used by the program, and when I put them back in the case and close it, they are automatically removed again.

[spare oyster]

They aren't doing that for me. hm. I have the MagicPods app, you?

[vague halo]

No, I connected them normally under Windows.

[spare oyster]

Ah, I use magicpods since it adds a lot of the native functionality to windows

[vague halo]

ah ok

[spare oyster]

even has some extra driver-level stuff that can shave another 20ms or so off the BT latency

[vague halo]

i have no problems with the norm windows settings with the latency. But that varies from person to person.

[spare oyster]

Yea, if I connected it via windows bt, I think I'd lose some of the other features of magicpods

if the 'audio output' could just keep it in there, even if the device "disconnects" temporarily, that'd be nice

I may have to go back to 2.0.x, since that one doesn't have this issue

[tacit nexus]

Hello all, I have a strange issue with my Steelseries Nova wireless headphones and WaveLink. Basically when i wake the pc from sleep and reconnect my headphones the audio simply doesnt work. WaveLink behaves like normal but nothing is heard.

Only fix I found is to exit wave link and restart it, which takes 20 seconds sure but still.

Again only when waking from sleep, not on a fresh boot.

[charred patio]

Hi, since I got my Elgato mic and installed my Elgato audio driver, I keep getting random audio cuts . It's really annoying, especially during streaming. How can I fix ?

[quartz loom]

Hi! I’m having an issue with Wave Link + Stream Deck.

I use Stream Deck actions (Play Audio) routed through Wave Link. Everything works fine initially, but if I disconnect the Stream Deck (USB-C) from my MacBook and then reconnect it, the Play Audio actions stop working through Wave Link.

After reconnecting, pressing the buttons still triggers the action, but no sound plays via Wave Link. The only way to fix it is to fully quit and relaunch Wave Link.

Is this expected? And is there a way to make Wave Link properly reconnect to Stream Deck after unplugging/replugging without restarting the app?

Also, more generally: what’s the correct way to set up Play Audio sounds so they reliably go through Wave Link?

[fading stirrup]

Hey, Recently upgraded to Wave Link 3.1 and i got some issues and wondering if anyone else have these?
I use Wave Link for the full audio-experience, so all my audio gets their own channels (sometimes via groups) and it outputs. (Got XLR-dock)

I got two things that has started to annoy me a bit:

• New games (installed after Wave Link opened) doesnt appear in the Apps selection.
• My screen that got a separate output group disconnects the audio output when it goes into sleep (Cant figure out if its Nvidia or Screen that does this) then Wave Link doesnt know that the output via screen is available. (See screenshot) - This worked in Wave Link 2, but as i know Wave Link is fully redesigned, so there might be missing components still

[zenith hornet]

WaveLink 3 just had an update for my windows audio drivers
So I made the update. Everything worked fine so far.

After that nearly everyhing was "broken"
All my Audio Outputs in Windows do have the wrong names.
So for example my "Voice Chat" in WaveLink is now "Games" in Windows.
If I rename the Channel in WaveLink there is no "renaming" in Windows.*
In my Streamer.Bot I do have now nearly 20 "disconnected" Audio Outputs.

Is there any solution to this? Did this happen to anybody else?
It looks like everything was messed up and routet wrongly...
Is the only solution to deinstall everything and start clean?! O.o

EDIT: And in addition my StreamDeck WaveLink Button to switch between the audio outputs (Speaker / Headphones) is working, but the icons also do not change anymore.

[solemn wyvern]

What basic troubleshooting have you done before coming here?
Restarts, etc.

Stream deck plugins commonly need updates to stay current with changes to wave link, and driver updates commonly require setting up virtual devices and routing again. So I’m not surprised.

There were many reports yesterday of issues with in-place updates. Fully removing software, drivers, settings; and starting from scratch might solve issues related to that.

[zenith hornet]

• Multiple restarts
• Windows Device Manager checked (also hidden objects)

driver updates commonly require setting up virtual devices and routing again. So I’m not surprised.
There should be a warning for that. Also that all virtual devices got messed up is freakin me and my whole setup

And regarding StreamDeck - When there is a "Driver Update" for WaveLink then it should on the one hand easily work with the actual StreamDeck Plugin OR there has to be an update for the StreamDeck Plugin at the same time meanwhile it's from the same developer

I've set a channel for "System Audio" and made this also the "Default" in Windows
Now.... in WaveLink when something is on the Windows Default "System" Audio Channel -> In WaveLink my "Voice Chat" Channel is triggered.
It seems that the biggest mistake was to rename the channels in WaveLink with my own names.

[hidden meteor]

So. My wave link software updated and all of my settings were removed like I just installed the app

[cosmic jetty]

anybody have the link to the feedback thing? need the add app button at the top cause it's annoying as a variety streamer

oh i found it, sorry

[bleak zodiac]

anyone else getting this kind of visual feedback on their Stream Deck for Wave Link channels? I feel like this just started to show up for me. As you can see, the channels are at zero where they're supposed to be, but the visual representation is clearly not correct.
Not game breaking, but annoying at a glance.
Using Wave Link 3.0.0.287 and Stream Deck 7.41

[solemn wyvern]

You’re a few patches behind on wave link, for what that’s worth.

Maybe I shouldn’t say a few.

It’s on 3.1 now

I don’t know how many patches happened in between there

[finite canyon]

There's an update to Wave Link, just in case no one knows.! 🙂

hoping that fixes the problem I'm having! 🤞

and it did!! 😄

[livid crater]

hello, i am been using wave link for a wile, but i encounter the problem, that every time i restart my Pc Hands-Free Telephony turns on automaticly, this wasnt a problem before using wave link. Hands-Free Telephony halves the audio quality.(My Headphones dont even have a microphone)
Pls help me, this is getting a routine an i hate it

[solemn wyvern]

Don’t know what that is. Sounds like windows thing or a 3rd party app, but you should ask them how to remove it

[gritty jackal]

Bluetooth profile I'm assuming by the name. Not really something Wave Link should touch as they don't make any wireless products.

I've had some headsets in the past where you have to disable that or when the mic gets activated it switched t modes and the audio quality gets lower due to split bandwidth. It's probably Wave Link turning on the mic if you're not outright disabling the hands free profile in the advanced Bluetooth settings for the device

[bleak zodiac]

My mistake. I was referring to the version of the Stream Deck Plugin. Nevertheless, thanks for the poke. I realized the software is due to update and I'll try that. Thanks!!

[agile plover]

https://sx.jensbot.ovh/anjDvBHa4g.png well that took em a while

glad i only went to v3 a week ago

[agile plover]

yeah according to the update log they pushed out a lot of bugfixes and additions

[agile plover]

...lol the update to 3.1 is refusing to install

[agile plover]

if you have a stream deck you can add a "add current app to channel" which helps a lot

[cosmic jetty]

ooh thanks, good to know!

[agile plover]

do need the wavelink plugin ofcourse, but yeah. appearently a thing in v3 now https://sx.jensbot.ovh/Q-OQd05lNX.png

second icon also lets you visually see if the current focused app is on said channel as well

[cosmic jetty]

neat

thanks for the tip, that's really helpful

[agile plover]

it helps me a lot too :) no problem!

[agile plover]

https://sx.jensbot.ovh/E3Nrv_adnL.png

damnit

[fossil storm]

can anyone help me with the wave link app?

its not working

whenever I try to open it, it just instantly closes

[serene jungle]

Hey everyone,

I'm having a frustrating issue with my Wave:3 that I can't seem to fix. My mic cuts out mid-sentence.

My setup:

• Elgato Wave:3
• Wave Link 3
• Astro A50 Gen 4 (connected via base station USB)
• Windows 11
• Sample rate: 48000 Hz, 32 bits

What I've already tried:

• Disabled noise gate in Wave Link
• Disabled Clip Guard
• Set sample rate to 48000 Hz in Windows sound settings
• Disabled "Allow applications to take exclusive control" on both devices
• Closed Discord completely while playing
• Plugged Wave:3 directly into motherboard USB port (no hub)

The issue:
The mic cuts out right in the middle of a sentence. The monitor mix (what I hear back) sounds perfectly fine. The cut only happens on the output that others hear.

Has anyone experienced this with the Wave:3 specifically? Could it be a conflict between the Wave:3 and the A50 base station on USB? Any Wave Link setting I might have missed?

Thanks

My voice is broken :/

[spare oyster]

Yea, I still can't use wave link 3.1. Still does not work with my setup. Unfortunate, the mixer improvements are nice, but it does not remember my airpods connected via magicpods app. I have to restart wave link when I connect my airpods to my pc to get them to show up. Back to 2.0 I go.

[serene jungle]

@solemn wyvern hi I send you my clip with my voice

[solemn wyvern]

Yeah I saw that.

Does it sound the same when you disable all vst effects?

[serene jungle]

Yes is the same problem when I disable all Vst

[solemn wyvern]

I really don’t know then. Don’t have much to try besides fully wiping out the app and driver, restart and install fresh.

Could be something else about your system interfering but I really couldn’t guess from here. Would be better to have #official-tech-support collect your logs and see what they see.

[past furnace]

Do you mean like the button functionally works but the icon isn't changing?

Since the update, one of my input buttons does not appear correct when muted.

[wind geyser]

Hello everyone. Is there also a German version of the Elgato Wave Link 3?

[vague halo]

Nein gibt es nicht 😄

[wind geyser]

echt nicht? das is doch ein Witz

[vague halo]

nur englisch und japanisch ob noch andere sprachen folgen weiß ich nicht.

[wind geyser]

und mein altes Backup von link 2 kann ich auch nicht übernehmen richtig?

[vague halo]

Ne glaub nicht. Aber das Programm ist eig leicht zu verstehen.

[wind geyser]

ok danke.

[valid ledge]

how can I backup my settings of WaveLink ?

[vague halo]

aber wave link 3 ist noch recht buggy und crashed gerne

[valid ledge]

I need to completely uninstall Stream Deck app but I'm afraid of losing my settings

[solemn wyvern]

There is no official settings backup for wl3.
A user made a script of some kind but obviously we can’t guarantee compatibility with any updates. (Not saying it won’t work or it’s dangerous)

[valid ledge]

Oh alright, any ideas how I can only delete the Stream deck files (to clean install) and keep Wave link files ?

[solemn wyvern]

Stream deck and wave link are totally separate apps, with separate settings files.

You will likely have to rebuild your streamdeck keys, but there is probably no preventing that through a reinstall.
Hopefully the “send to streamdeck” automatic profile builder will speed you up.

[astral hinge]

WaveLink 3 opening on its own, on the mac. Has anyone encountered such behaviour???

[valid ledge]

Yes but to clean install, I have to delete the Elgato folder that is inside AppData, that's why

[finite canyon]

yes but since I updated wave link it works now 🙂

[solemn wyvern]

Who told you that?
Each Elgeto app have subfolders within $user/appdata/…/elgato/

Delete the ones you want to delete.

[serene jungle]

If I have a problem with my routage in one application how I can fix that

My problem with my mic is only on fivem

Discord valorant and other game and other app is good

[solemn wyvern]

If your issue is a specific app not using the correct input device as your mic… then it’s up to them to play nice with audio devices. Ask them?

Make sure your computer’s default input is set to the right thing, and if the app has internal settings for input device, be sure to set that, too.

If that doesn’t answer the question or I misunderstood, then I guess I need more info

[serene jungle]

The mic is working on FiveM, but it keeps cutting.
It’s fine everywhere else.

[solemn wyvern]

Fine everywhere else is good troubleshooting info.

That means the problem is with that specific app, or something it’s doing.

[serene jungle]

Do you think this parameter could interfere with the audio routing?

[solemn wyvern]

Your input looks correct.

As I said, other apps hear your mic and don’t have a problem. So the cutting out is not happening in wave link.
Look to the app having the issue.

[quick flax]

Hey ya'll, I recently upgraded to Wave Link 3.0 on macOS Tahoe and I'm running into a scenario where the window keeps automatically opening and foregrounding interrupting what im currently doing. It happens regularly (Every 10 minutes or so) but not enough for me to pin down what could potentially be causing it. Has anyone else heard or experienced this?

[agile plover]

no idea why the wavelink update to 3.1 failed 20 times yesterday, it installed now

[grand timber]

hi how do I adjust the volume for an Program in wavelink if it is in a channel with other apps ??

[agile plover]

pretty certain you can only lower the channel's full volume where the app's in, unless they have a dedicated volume system like Spotify has

[grand timber]

so I cannot lower the volume of an app in a channel?

[agile plover]

i do not see an option to do so, no.
if you're referring to Window's own app volume system, i genuinely have never used it and wavelink does override windows's settings

[jade swift]

Is wavelink better than using normal stream deck? im trying to play back audio through mic, but i also wanna hear it myself when i do

[agile plover]

the what?
I use Wavelink alongside the physical hardware Wave:3 mic, it allows me to plug in a headset right behind the mic

[jade swift]

maybe my brain is too tired, because i understood half of what that meant xD

[agile plover]

haha i also barely understand yours, let's go back to the beginning xD

What did you mean with the stream deck and why is wavelink a question mark to you :)

[jade swift]

ok, im trying to record and playback sound, through both mic and headset at the same time. and i cant make it working using stream deck (sound deck). i only allows for either mic, or headset

So i wonder if Wavelink will make it easier/work

[agile plover]

well, wavelink does have a direct playback function, that plays back as soon as you speak

although my setup allows me to use the headphone jack on the mic itself, you should also be able to listen to the channel where the mic is playing

[jade swift]

lets say it like this. i want to setup a soundboard that i can hear, and that plays through my mic at the same time

[agile plover]

if i were to listen to Voice Chat Mix in WaveLink (the ear you see next to Personal Mix) i'd be able to hear myself https://sx.jensbot.ovh/vb0Gqe2NRh.png

[agile plover]

ah, yeah. that works

i got that setup as a SFX channel

https://sx.jensbot.ovh/tblmQJY4op.png

https://sx.jensbot.ovh/EmQznWtd_j.png

[jade swift]

time to setup wavelink i guess. man im tired xD

[agile plover]

well i had staff here tell me even though i used wave link for over a year now, i still had stuff setup incorrectly, so i wish you great luck :D

[jade swift]

i tried using voicemeeter banana, but just couldnt get it to work

[agile plover]

in short you basically

• Create all channels you want/need
• Create all mixes you need (usually personal, voice mic (which will include SFX channel) and in my case VOD mix for Twitch)
• Set the soundboard audio output on the Stream Deck to output to the SFX channel
  ..profit?

[agile plover]

same, then i figured out a year ago Wavelink exists

[jade swift]

i will try it straight away

[agile plover]

do notice though when installing wavelink, EVERYTHING will be controlled through wavelink and Windows's sound settings will practically become useless

[jade swift]

shoot. do i have to have the destination under elgato? since im running out of space xD

[agile plover]

including any physical keyboard buttons that handle windows sound settings if you have a keychron or razer board like me xD

[agile plover]

i'd just recommend having the entire system on the same drive as C tbh

[jade swift]

thats where i have lack of space xD

[agile plover]

thats bad honestly, leaving 20% free is a must in my opinion

[jade swift]

i actually have more space than i thought i did

[agile plover]

yeah well, make sure to keep 20% free on the drive at all times

windows update archives, cache, all that kinds of stuff needs the 20%

[wise stone]

Hey there, we don't allow text files like that for safety reasons. You are always welcome to post the guide in a different format that doesn't require a download.

[odd halo]

I’m having trouble installing wave link

App installation failed with error message: Common::Deployment::MsixvcStagingSession::GetManifestReader in MsixvcStagingSession failed with error 0x80070570. (0x80070570)

[wary perch]

Oh, sorry, I'll just send it as a message.

A .txt file is ok? don't need to download it, you can expand it directly from the Discord chat.

You could also open the .md file directly from the chat. I mentioned downloading it simply for "convenience." Unfortunately, there's a 4,000-character limit on Discord 🥲

[wary perch]

❗ WAVE LINK 3 AUTOSTART FIX❗
https://gist.github.com/itzBuddyyy/c8b5ef1306f7cdd0415c73a1b7435bd2

[tame ore]

Updated Elgato Wave 3 MK.2 Mic via a firmware update (1.0.1) through Elgato Wave Link Software. Any idea what changes were made? Can't seem to find anything online

Was the update for all Wave Mic's or just the MK.2 model??

WOuld anyone mind helping me test my audio with some of the different hardware effects? I stream but normally dont get any viewers so I dont have anyone to give me any feedback

please

[tame ore]

restart the wave link app after you add the game to the channel you want it on

[wise musk]

Apologies if this was already discussed, but does anyone else experience issues with the built-in sound check not applying any effects? It only plays back raw audio; no changes with EQ or anything take place. I seem to be having issues with the software entirely, even after a clean uninstall/reinstall.
It's near impossible to troubleshoot my audio.

[somber raptor]

I think to monitor with effects active you have to have your headphones hooked up to your mic or wave audio interface? Not sure on that though

[wise musk]

It is.

It's so weird man...

[somber raptor]

You can only monitor your raw audio wirelessly

[wise musk]

No, I am wired directly in. But nothing is working like it's supposed to. I am honestly at a loss

[somber raptor]

A lot of people seem to be having multiple issues with 3.0. I’m definitely not the guy to start troubleshooting with you but I usually do a fresh restart of wavelink and see if that helps. Then I end up messing through settings and mixes until I get it. Someone else with more knowledge will definitely be able to help you out though

[wise musk]

Appreciate it.

[somber raptor]

There is a checkbox for direct monitoring or live monitoring or something too. Make sure that is checked off

[wise musk]

Yep, it is. I am just accepting the fact that Wave 3 is full of bugs

[somber raptor]

Haha I’m sorry man

[wise musk]

It's all good man lol. I've been having this weird audio bug too where music sometimes souunds distorted/wavy/phasey. I don't recall version 2.0 doing that, think I am just gonna go use my mk2 device on 2.0 for now. I'll wait a few months and come back to 3. 😄

Edit: Nevermind, wave 2 crashes as soon as I select my mk2 mic. I just gotta deal with all the issues for now.

[hollow vigil]

For what it's worth, reinstalling the app every few days seems to keep half of the issues at bay

Except for the whole "every channel has the wrong name in windows" thing, that seems to just be a constant for me at least

Somehow, my "gaming" channel is actually the input for my microphone

Seems like I need to just manually rename them every few days, since that fixed it

[slender escarp]

in need of some help here gang just purchased my stream deck plus and xlr dock combo, switching from goxlr mini and im having some slight set up issues. Just curious why when streaming in discord and sharing audio with the stream why my voice is being heard double by anyone viewing the stream??

[odd halo]

Can somebody help me with this please

I have an elgato wave 3

[flint turret]

im using IEM plug to wave xlr. How can I add EQ for the audio?

[dusty hull]

Hello, im trying to use the Wave Link for setting up the mixers, when I try and add in Spotify to the mixer on the Muic one it comes up saying unavailable, any idea why that is?

[rotund ember]

just got my xlr dock mk2 today, do i need to uninstall 2.0 before i get 3.1?

[solemn wyvern]

This is a discord issue; because they somehow hook all audio on the system when sharing a screen.
You can either share a specific app, or share a device since they give you an option to select an audio source for the stream in that case.
(My suggested workaround. You can use OBS virtual camera to create a device)

[solemn wyvern]

Apps show as unavailable before they are launched and make sound

[solemn wyvern]

Yes, completely remove the other version, including driver.

[dusty hull]

Ok cool thank you

[rotund ember]

just delete in the settings yeah ?

[solemn wyvern]

Uninstall app and driver.
They are totally incompatible and some users have issues if they don’t do this step.

[rotund ember]

sorry im played a game of footy today and my head is a bit fuzzy, is there something to follow to make sure i do it right ?

[fading stirrup]

Absolutly, that is what i do, but i wanted to know about a possible solution to the problem, instead of working around the problem

[solemn wyvern]

No, just uninstall the app and the driver just as you would for anything else on the system you wanted to uninstall.

The installer is supposed to do this for you.
But some users have issues and find remnants of the old still hanging around so, apparently on some configurations it doesn’t work automatically.

Could be anything like user permissions structure, or maybe some apps running with elevated privileges.

So just do it manually to be sure

[rotund ember]

is 3 stable now?

[solemn wyvern]

It’s not working on my studio Mac yet; I have a specific show stopper issue there. So I turn it on to check whenever they have a patch. (It might be specific to my UAD interface, but volume is 24dB lower than it should be there. Which makes it unusable)

Not tried it on windows. I know many people are using it there will little or no issues, but they don’t tend to post here because they aren’t having issues. So I don’t know what the numbers are like who have stable setups.
Only what you see here for reported issues.
And you can give some attention to the bug reporting thread linked in pins.

[dusty hull]

Another quick question how do I make it so that all my audio routes through Wave Link as im using this for streaming, and want to be able to turn on and off elements for streaming as such, as im trying to currently use it with TiKTok Live Studio and im having some issues, or is this still work in progress as I know 3 is still new ish

Here is how I currently have it set up, so my stream is on a different mixer , however if I have system on the personal one, it can still be heard through my streaming software, if that makes sense. I think I have this sorted now

[hybrid lotus]

Has anyone found a way to integrate Streamer Bot into Wave Link 3 audio?

[solemn wyvern]

Your music channel is the only thing currently in your stream mix.
Your personal mix had discord and games.

So you might (probably) want all of those to be in both mixes.
Does that make sense? Does that start to show you how this is working?

[dusty hull]

It does yes thank you, I also found a really useful video online which made me uderstand it all more

[solemn wyvern]

Chat mix is intended to be what your computer uses as its microphone, so add your mic to that. And set it as your system’s input device, and disc or donut device.

[jade swift]

time to finally setup my wavelink, anything i should know beforehand?

[jade swift]

I tried to follow a guide, but he skips a bit ahead and i cant seem to add my mic. when i talk no volume is showing up as coming through

[rich bear]

also looking for a solution to the left ear only issue, so weird it happened randomly

[south vector]

there is no possibility of adjusting in stereo in fact

they need to add this feature

[rich bear]

yeah I have tried also using a few sorts of VST's to try and clone left channel audio to the right, and it does not work whatsoever

[south vector]

🦧

[south vector]

contact elgato to solve the problem

[jade swift]

Anyone know how i can play soundboard through my mic but also hear it as the same time, for some reason im not getting any signs that my mic is being picked up in wavelink

[past furnace]

If you want your soundboard to play to your chat and also your headphones or speakers, make sure the channel you have the soundboard software added to is routed to your chat mic mix and personal mix or whatever you’ve named them.

[solemn wyvern]

Input channels are the rows, output mixes are the columns.

Your mic and your soundboard are inputs, so click add input channel and pick them from the list if they don’t already have their own row.

Personal mix is for your ears.
Chat mix is to be used as the mic for your computer and apps.

So include sound board in personal mix and chat mix. (So you can hear it and any app using your mic can hear it)
And add your mic to the chat mix. (So it’s sent to apps using the mic but not in your personal mix.

[tepid pasture]

Many of my apps show unavailable literally all the time, even if they have launched and started making sound. Am I missing something here?

[solemn wyvern]

That’s not supposed to happen. Restart, relaunch, etc.
And report bugs to the thread where the team is collecting them; link in pins.

[tepid pasture]

Yeah I've relaunched and rebooted multiple times, thank you I'll look for the link

My whole audio setup got screwed up after the driver/app update a few days ago

was working amazingly until then!

[solemn wyvern]

From what I’ve seen, 3.1 had pretty common in-place update issues. Some people had to wipe it all out and start from fresh install, but then seems to have improvements once it’s installed right.
For what that’s worth

[tranquil oxide]

Screw this Wave 3 app. Elgato used to be the only company that actually had their act together and made software that worked without any issues. Unlike their parent company Corsair. Those guys can’t get hardware or software right to save their lives. Honestly, calling their software "garbage" is a massive understatement. I was so worried when Corsair bought Elgato that the software would turn into a total mess, but I spent two years praising Wave Link. It was perfect. You set it up once and it actually worked. But ever since they made the app "free to use" and pushed that overhaul, it’s been a total disaster. It looks clean and organized, no question. But it’s nothing but a headache now. The Stream Deck plugin takes a literal eternity to load. Switching outputs shows "Not Available" about 90% of the time, whatever the hell that’s supposed to mean. And now for the absolute peak of this nightmare. My PC crashes and Wave Link completely resets itself. Thanks a ton Elgato. Now I get to spend hours of my life redoing everything just to get my setup back to how it was. And thanks so much for the amazing backup feature. Not.

https://klipy.com/gifs/fuck-fuck-you-1--k01KQ359KVQNDA3BTG47B3M6FHM

[hidden meteor]

hello, so i have a issue with the wave software or soemthing idk but i added one of my games into a channel and it doesnt let me control the audio nor does it even detect it for some reason

[tranquil oxide]

restard the game or route ur game audio in the window settings to the virtual audio

[hidden meteor]

alr done

still doesnt work. do u have any other tips?

the thing is it used to work but idk this whole new wave link has been a buggy mess

[tranquil oxide]

Do you have anything like that? With my music client, the software itself is separate from the audio, which runs through a web view. Maybe it’s the same with Roblox—what you’ve created there is just the launcher, not the game itse

[hidden meteor]

the thing is theres no other option but this one

[tranquil oxide]

And why do you even have a separate channel for Roblox instead of a game channel?

This is how it looks on my end. The game channel is routed to the personal mix. Output to headset.

[slender escarp]

does anyone have any advice on what could be causing people in my discord stream to hear me double while viewing my sream in discord?

[lunar ridge]

Every minute or solo Wavelink just puts itself in the middle of my screen. I minimize it and repeat it happens again.

[solemn wyvern]

Discord causes that by hooking all audio on the system when sharing a screen.
Share an app instead, or if you share a device discord will give you an audio device selection for the stream. You can use OBS virtual camera to create a device.

[slender escarp]

Ok thank you, I switched from a goxlr mini and never had this issue while streaming in discord, just trying to relearn everything

[earnest orchid]

wanted to ask about a feature of whether anyone has requested this, in wave link when i add a non-elgato microphone, is there a way that when i mute the mic from the knob on the stream deck+ that it also mutes the mic directly within windows, (just like it does with an elgato microphone ?)

Thanks

[strong storm]

Hello everyone, good evening. I am currently struggling to get "Elgato Noise Removal" despite it has already been installed. I had also removed and re-installed wave link 3.1 software but the same issue. So I had to go with "" elgato Voice focus ai-coustics" and "Basic Noise Gate" from Videophile. I like "Elgato Noise Gate" and it helps in clear mic audio. Please help. I am attaching a screen shot where "Elgato Noise Gate" is installed and is appearing in menu but whenever I select this, it doesn't appear in "Software effects". I even completely reset and clean installed my PC.

[solemn wyvern]

Don’t know why that particular plugin is not working, but I have seen several reports of this same issue.

The only thing I could say about it is that voice focus is objectively superior to that old “Elgato noise removal” plugin which is based on the open source RNnoise processor.

And another suggestion is that if you chose to use a noise gate, it should be a near the start of your signal chain, rather than the end.

[regal vortex]

the headphones plugged into the aux port on my wave xlr suddenly won't register in the stream deck app - Windows can see them, and the Wave app can see them, but when I try to create a button to switch outputs, they don't appear in the list like they used to

[violet lintel]

I'm trying to hear my windows sounds and it doesn't seem to play when I have my output to system mix

[rich bear]

Does anyone know if Wave Cast makes it possible to offload the DSP processing of VST's on a 2nd machine?

And can it be used to have Mic + audio interface plugged into 2nd PC with plugins running and then output that mic to the gaming PC as a mic source?

[glad vine]

When I stream on discord using as input Chat Mix, people hear me double (one time from voicechat and another from the stream sound), and I don't hear it.
Any solutions?

[warm sinew]

Does anyone know how I can sync my window's output audio with the wave link audio? Wave Link 2.0 had a "same as system" but 3.0 doesn't. Is there any way to fix this?

[solemn wyvern]

Discord hooks all audio when you share a screen.

Workarounds are:
share a specific app instead of a screen.
Or share a device, which discord will then give you an audio device selection for the stream, and you can select a wave link mix that doesn’t contain your mic or the voice chat.
(You can use OBS virtual camera to create a device to share)

[glad vine]

thanks!

[maiden star]

How do Presets work for wave link 3?

[last obsidian]

hello, im tryna use rnnoise for noise suppression on my mic but it only plays on the left side, anyone knows how to fix this?

[solemn wyvern]

Kind of a bug / thing they haven’t dealt with yet.
Use a plugin to pan your mic back to center.
Theres something in marketplace that has mono in the name.

[last obsidian]

Thank you, I used MONOCORE and it worked. I hope they fix the bug tho 'cause having less effects is better. RNNoise being lightweight is the reason why I prefer to use it

[trail kayak]

Why, with the XLD Dock MK2 (as well as the V1) and the Wave XLR MK2, can I hear a fizz in my direct monitoring, but when I record something in OBS, it sounds fine (i dont have any filters in obs)

[solemn wyvern]

Noise in the monitor only means it’s isolated to that audio path.
Is this with headphones directly connected?
An impedance mismatch could cause that. Have you tried the low impedance mode switch?

What headphones are you using?

[trail kayak]

they are connected on the back of the wave xlr mk2 rn and im using some earbuds with a extender 2m

With or without extender sounds the same

[solemn wyvern]

Well you could look up the model to see what it’s impedance is.

But if they are lower impedance than the amp is expecting it can cause extra hiss.

Could also be that your mic is picking up room noise that is being processed out of the recorded signal by voice focus and stuff.
But that effect isn’t being monitored.

Could be a combination of these things.

See if the impedance settings change anything

[trail kayak]

i use hyperx HX-HSCEB-RD i try some iems but they always sound to sharp ingames and that make me sick later headphones hurt my head

my room noise ngl is = 0 maybe the fans but they sound super low like even without earphones u cant hear them

Also, the fizz only happens when I talk (both with direct monitoring and without it), and when I raise the input gain to +60 dB. Right now I have it at 50 dB, but if I lower it to 40 dB, the fizz is mostly gone however, then my voice is too quiet in OBS like i see a lot of videos that the best is being on the middle of -12 -18 normal speaking

[solemn wyvern]

I can’t even find specifications for those headphones.
Could just be cheap and have a lot of self noise. Not sure.
(But no room is zero noise)

[trail kayak]

on the photo i never touch yellow zone if my input gain is -40

i mean there is always sound im not gonna say i have the quietest room on earth but is quiet

[solemn wyvern]

This all sounds like noise in your room.

If it’s only when you talk, then it’s a combo of self noise from the mic, and noise in your room.

And the noise gate is muting it when you don’t talk

That detail is good

The noise gate is muting it…. Then it’s your room and mic. 100% for sure. The noise gate proves that

[trail kayak]

noise gate? i dont have that effect on

i used to

[solemn wyvern]

If it only happens when you talk, then something is muting it when you don’t talk

[trail kayak]

expander?

[solemn wyvern]

Yes expander is a fancy noise gate

Fancy, more gentle: better.
But it’s doing the same job.

[trail kayak]

ok look with renegate default with expander off

thats how loud is the ambience

or even like this

so its practically 0 can this little make this big diff?

[solemn wyvern]

What are you trying to prove to me? That it’s not noise in your room?

If it mutes when you don’t talk, then the noise is in your mic….

Bypass the expander to prove that

[trail kayak]

i have noise but this little can make such a difference?

[solemn wyvern]

Yes.

I mean, you’re the one listening to it.

[trail kayak]

also like i say its only when im in direct monitoring later in a obs record doesnt sound

[solemn wyvern]

A compressor or other effects could be adding more gain later

[trail kayak]

and in obs i dont have any effect just the mk2 effects

[solemn wyvern]

Yeah so probably some voice isolation processor is cleaning it up in recordings.
Voice focus is too much latency to monitor, for example

What mic is it?

[trail kayak]

shure sm7b

sorry for late response

[solemn wyvern]

Alright, so 50 or more db of gain is totally normal for that mic.
I wouldn’t even be surprised if it’s 60, if you’re a quiet speaker.

Make sure you are right on top of it. Practically touching the foam with your lips.

[trail kayak]

also another question the xlr dock v1 doesnt have the high power mode right? or was enable by default i say cuz i see the option and idk which one i should select

i say cuz wave xlr mk2 have it

[solemn wyvern]

Yeah I think high power mode is a mk2 feature.

Both are headphone amp settings so they only impact the monitoring.
High power would only be for high impedance headphones. Like big, 600ohm headphones.

Probably yours will sound best either in low impedance mode or just normal.
But feel free to experiment. Whichever sounds best to you is the right setting

But since the hiss mutes when you don’t talk, I think it’s in your mic path, not the monitoring path.
Or I mean… that’s the source.

[trail kayak]

50 dB I found is like the perfect level for me, no one says anything about that fizz and they say I sound really good, but since I hear the fizz it kinda messes with my head haha

[solemn wyvern]

Really seems like noise in your room, to me.

I would be using the built in expander in the dsp effects, though. Before renegate or whatever that thing is called

Then you can be monitoring it

[trail kayak]

but i wish i could put 40db cuz like that i dont hear the fizz but later i dont get the -12-18 range

ye i use the expander lit i buy the mk2 for this plugin/effect

[solemn wyvern]

You could lower the gain on the mic, but then you’ll have to add that gain back later in the compressor to have the same voice level.
So it will just come back

[trail kayak]

but idk how i can reduce more the sound of my room like the only thing that makes sound apart of me is the pc but is sooo low

[solemn wyvern]

Move sources of noise away from the mic. Orient the mic so it’s pointing away from noise.
That’s all you can do

[trail kayak]

also ty for the help ^^

have a great day

[solemn wyvern]

[neon river]

I'm going crazy here, are the channels messed up with what it's paired to in Windows? For example, Aux 1 (named in Windows) outputs to my Mic channel in Wave Link.

I just tried to reinstall the app and driver and restarted the PC, then completely redid my Wave Link configuration and I'm still having this issue.

The only solution I've found is to rename the sound devices in Windows, so now they're matching - but this was not happening before and now I'm concerned it'll undo itself somehow next time I update.

[solemn wyvern]

Changing the name of a channel in wave link should update in the list in windows.
If it’s not then something is wrong. Restarting the app or deleting and recreating the channel would be first steps toward fixing that.

[neon river]

Yeah it's not updating LIVE. When restarting Windows, the new names take effect.

I've recreated the channels, the old (incorrect) names were retained so I renamed them myself inside Windows settings.

[strong storm]

Thanks a lot. Its working like a charm now.

[dawn lily]

Hi guys, i am reaching out because I am experiencing a severe audio issue with my current setup (Elgato Wave DX + Wave XLR).

Here is the exact problem:

When I turn on the PC and use only the Wave Link software, everything works perfectly. My microphone and system audio are crystal clear.

However, as soon as I open OBS Studio while Wave Link is running, all of my PC's audio starts crackling and popping heavily.

This distortion affects everything: my microphone input, Google Chrome, YouTube, and all other system audio. It sounds completely distorted and unusable.

Could you please help me troubleshoot and fix this issue?

[shut osprey]

So I set my gain to 40 dB, but after every restart it resets to 43. Any idea why or how I could fix it?

[mighty talon]

my wave cast usually works but now wont connect to my streaming pc says "No remote PC found" is there anything I could check or fix to help me?

[solemn wyvern]

What plugins do you have running in wave link?

[dawn lily]

I have the default ones

[solemn wyvern]

🧐

There aren’t any by default

[dawn lily]

Im at work rn i cant specify exact ones but i will tey to show you

[solemn wyvern]

Ok well, my thinking is that depending on which encoder OBS is using, it would be stressing the GPU or cpu, and causing any plugins also using that to have buffer overruns.

OBS should be using GPU based encoding, and wave link should do the opposite; coy based plugins only.
So if that old nvidia plugin is in there… remove that.

Or just disable your plugins to test if any of these coincide with the issue.

[dawn lily]

Can i send you direct message so i contact you later?

[solemn wyvern]

Message here, please.
I don’t accept dms. It would get much to much, and keeping the help in public helps others.

[dawn lily]

😔okay

[robust narwhal]

can anybody help with wave cast? i had it set and was running without error and now since the update it is super choppy and cracking

[mighty talon]

my wave cast hasnt been connecting to my streaming pc since yesterday any fixes??

[robust narwhal]

mine took a minute to connect as well, i just closed everything and ended task and then it all reconnected.. but now the audio sucks

[fluid lynx]

Hey do we know when the white wave panels will be avalible again on amazon and on B&H?

[unkempt estuary]

Hey, just reporting a bug I noticed after today’s Wave Cast update.

When using “All Audio” under application audio, the sound has a noticeable fuzziness/distortion, like a repeating static break every ~300–400ms. It’s very consistent and easy to hear.

If I switch to selecting a specific application, the issue immediately disappears and the audio is completely clean.

I recorded two clips for comparison:

Clip 1 – All Audio: clear fuzziness/distortion at regular intervals
Clip 2 – App Selected: clean audio, no distortion

You can also see it in the waveform:

The “All Audio” clip shows uneven/distorted peaks
The app-selected clip looks smooth and consistent

Notes:

This wasn’t happening before today’s update
Same setup, same source—only the audio selection setting was changed

Just flagging this in case it’s something introduced in the latest patch.

[robust narwhal]

this fixed my issue as well, the all audio is messed up. Thank you brother

[unkempt estuary]

Follow-up – Additional Audio Level Issue

I also noticed another issue related to the same update:

When switching between “All Audio” and selecting a specific application, the audio levels are not consistent.

With “All Audio” selected, volume appears normal
With a specific application selected, the volume drops significantly (roughly half)

I can clearly see this in my mixer, where the audio levels are noticeably lower when using app-specific selection.

So currently:

All Audio: normal volume, but has fuzziness/distortion
App Selected: clean audio, but reduced volume

Just adding this as a follow-up in case it helps track down the issue.

i roll back to 1.1.0.2229 issue is gone, i also try upload the file some anyone else that want to roll back update.

[arctic shadow]

Hey all. I just updated to Stream Deck 7.4.1 and Wave Link 3.1.0.

I want to recreate a multi-switch action that toggles my output audio from Speakers to Headphones and vice versa.

My IEMs are plugged into the 3.5mm jack on the XLR Dock MK.1.

Within Wave Link, my headphones are visible as an output option and are functioning correctly. However, when I use the Wave Link plugin for Stream Deck, they are not listed as an output option.

Am I setting something up incorrectly? This is basically the only thing I use my Stream Deck for, so it is pretty frustrating.

[dawn lily]

@solemn wyvern hello brother im
Home now are you there?

[solemn wyvern]

Aye

[solemn wyvern]

Why does it say shure sb7b?
That’s not a device the computer can see…
Did you rename it?

If you renamed you wave xlr to sure SM7b then there’s your problem

[dawn lily]

can you hear the crackling

[arctic shadow]

Ahhh god totally overlooked that. Ok I’ll try soon, just powered down because of storms. Thanks!

[solemn wyvern]

I don’t hear it. No.

I hear some buzzy sounds that seem like they are part of the music…

Voice sounds good

[dawn lily]

Whenever I open the Wave Link app alongside another program, like OBS for example, the audio starts to distort and crackle heavily. The only way to stop this from happening is by completely uninstalling the Wave Link software and the drivers for my microphone and the Wave XLR. However, doing that causes the audio to lose a lot of quality.

[dawn lily]

I also want to mention that when I stream, my viewers tell me they hear a loud crackling noise

but its true i cant hear cracling when i open the video with my phone

[solemn wyvern]

Maybe if you had a recording of it… but I can only guess without hearing it and, my first move was to disable plugins to see if it changes. Seems like you already did that.
Loud crackling could be clipping I guess… since you don’t have clipguard enabled.
But that wouldn’t change when other programs are active.

[dawn lily]

i can record with my phone wait

idk why is not doing it anymore

xd

[solemn wyvern]

Unless you had plugins on there which have now been removed… maybe just a reboot thing.

[dawn lily]

i dont have anything, like i just installed again the software

and still doing the same crackling

what do you think about latencyMon

@solemn wyvern first image is before i open obs 2 image is after

[mighty talon]

Anyone have any idea why my TikTok studio isn’t picking up any of my audio when I’m pretty sure I set everything up perfectly?

[solemn wyvern]

Is OBS using cpu encoding?

Or some plugin or something? What if you start a totally blank OBS profile?

[orchid glen]

im also having the same issue

[unkempt estuary]

just roll back to update, i left file in 2nd post

[vivid briar]

Do you have a solution for auto update when i start the old version? So it's not updating to the new one.

[unkempt estuary]

after you install the older build, go into settings and turn it off - auto update setting.

automagically install update - set to off on both pc.

[vivid briar]

i cant, it auto updates it whenever i start the old version..

[unkempt estuary]

Temporary Workaround

As a potential workaround, you can try uninstalling Wave Cast and reinstalling an older version.

Uninstall Wave Cast
Disconnect from the internet
Reinstall the older build
Disable automatic updates before reconnecting

This should prevent the app from updating back to the latest version when you restart your PC or go back online.

At this point, all we can really do is hope the developers see these reports in Discord and push out a hotfix for whatever’s going wrong in the latest update.

I’m not sure when a fix will come or what their timeline looks like, but for now I’ll be sticking with older versions until it’s resolved.

Based on what others (including you) are reporting here, it seems like this is a fairly common issue across different setups.

[vivid briar]

Yeah now it fixed it! Thanks! 🙂

[unkempt estuary]

np

[upbeat ridge]

Anyone having a problem when rolling back the build they won’t start up 😫

[kind ermine]

This is still present and annoying. (3.1.0 (2334))

[rich bear]

around 170 employees at elgato, it’s parent company is the big n wealthy Corsair,

and still elgato’s community carries elgato in support

latest update broke alot of things, so I truly appreciate your help

[solemn wyvern]

Dev teams don’t regularly check this discord; it’s community help.

They do farm feedback on Reddit. Link in the pins

[lunar torrent]

Good morning gang, anyone else in here a Windows hibernator?

I have to launch or end task/re-launch Wave Link to get my audio outputs working again multiple times every day.

I used to use sleep mode but I have a gremlin app that wakes up the PC randomly and haven't identified it yet.

IIRC though, Elgato apps don't play nicely with sleep mode either.

Thanks 🙏

[solemn wyvern]

I don’t use hibernation or sleep. They commonly cause problems with peripherals.

It’s not just Elgato. It’s an inherent windows / x86 platform problem. Difficult to fix, apparently.

I let the displays go to sleep, but I shut down if I want the computer to be off.

If you want to a clue what’s keeping your computer awake you can start a powershell instance in admin mode and type
powercfg -requests

[dawn lily]

@solemn wyvern you asked for a video yesterday i took a clip from my streaming

Cn you hear the crackling

[solemn wyvern]

Yes I hear that…
And it’s only while OBS is encoding, right?

You could check different usb ports for the wave device.
Also what encoder setting is OBS using?
And does it still do this if you create a new, blank OBS profile and start that encoding. (Just for testing; doesn’t include any of your stuff

[dawn lily]

I created a new profile in obs and does the same, im using nvidia hvec 264 or smth like that

Also tried different usb ports

[solemn wyvern]

Don’t know then. Seems like you’ve checked all the basic stuff.

I suspect something in your cpu or chipset on the motherboard. Maybe something with the system power plan settings…
Not sure.
You should ask #official-tech-support so they can connect your logs and get to the bottom of it.

[lunar torrent]

Thanks for the reply, maybe I'll give that a go, leave it running and auto sleep the monitors.

Is it still true that it's better for the PC to just run 24/7 instead of on/off multiple times a day?

[solemn wyvern]

I don't think that matters. Not sure if it ever really mattered, but certainly hasn't for a few decades.

Actually, I bet if there was any validity to that idea, it would be more to do with hard disk drives.... Spinning rust. If you don't have any... don't worry about it.

[lunar torrent]

Good point, everyone had those HDD's back in the day

[hot topaz]

Thanks for sharing the file! Saved me the headache. The update made the sound unbearable with tons of stuttering

[gaunt vine]

Hello, anyone got problems with audio after updating wave cast?

[hot topaz]

Absolutely and nothing worked, I can recommend scrolling up to get the previous version of Wave Cast and install it offline to make sure it doesn't update again

[gaunt vine]

ok, i installed but now it's blocked in starting up screen

i did it, with 1.1.4

if anyone needs it

[molten basalt]

omg reinstalling to 1.1.4 fixed it thank god i was having so much trouble with noise cracking noise all day after updating to the new version

thanks @gaunt vine for the file

[gritty fern]

i keep getting this pop up everytime im trying to update it does anyone know how to fix it

[mighty talon]

Im sending audio from my gaming pc to my streaming pc through elgato wave cast but how do I also get audio from my streaming pc like spotify/stream alerts back into my gaming headset on my gaming pc

[unkempt estuary]

@mighty talon So I run a similar setup, just a bit flipped in how I handle audio.

In my case, my gaming PC sends all its audio over to my streaming PC, which I treat like my audio mixer. My headset is plugged into the streaming PC, so I hear everything—game audio, Spotify, alerts, Discord—all in one place with full control.

Ideally, your gaming PC should only be outputting your game audio, while everything else (Spotify, alerts, Discord, etc.) runs on the streaming PC.

You can try sending audio back from the streaming PC to your gaming PC/headset, but it gets messy. Wave Cast basically outputs a single mixed signal, so everything ends up combined instead of staying on separate channels.

Unless you’re using something that can specifically route audio to separate outputs (like forcing individual apps down their own audio lines), you’re usually just pulling in all audio—or one selected app—without much control between sources.

That’s why I recommend handling everything from the streaming PC. In my setup, I’m using a BEACN mixer, which lets me control exactly what I hear versus what goes to OBS. It gives you much better control over your audio and what your audience actually hears.

At the end of the day, you can set it up however you want—this is just the simplest and most reliable way I’ve found.

Small extra note: you can also send your mic from the streaming PC back to the gaming PC as an input. That way, games on the gaming PC (like Squad, Call of Duty, etc.) still pick up your voice for in-game chat. It keeps everything clean while still letting you communicate in-game without issues.

[mighty talon]

thanks so much

[livid plume]

Hey guys, I'm having an issue with Wave Link thinking audio is coming from somewhere it's not. I have this setup and I'm playing World of Warcraft. WL thinks the WOW audio is coming from Spotify instead of battle.net like it's supposed to(and has been). When I play Spotify, WL shows it correctly coming from the Spotify app but because WL thinks WoW is coming from Spotify, I can't adjust the audios separately. I tried deleting the Spotify source and while that did get WL to show the WoW audio coming from Battle.net, as soon as I added the Spotify source back, it's back to doing this.

[livid plume]

Apparently restarting my PC fixed whatever the issue was.

[gritty jackal]

Wow doesn't adhere to Wave Link's assignment - Battle.net will only be the client. Check what your audio device is set to inside the WoW menus - it might just be defaulted to your Spotify as it was the last virtual channel created so Windows may be treating it as the most recently connected device, which WoW will default to

(since by default WoW uses the default Windows device, if that changes because a new device was added, WoW when loaded will use that - it only switches on load in or when manually changed though unlike some games)

So on reboot it probably reset your devices back

[mighty talon]

do you know the best way to limit audio lag cause the audio has crackles every once in a while

[unkempt estuary]

new patch or old build?

[mighty talon]

version 1 . 2 . 1

[unkempt estuary]

there a bug on that build right now, that giving audio crackle and pop, few have degrade to older build to fix it.

make sure to go offline and turn off the auto update, then go back online to unlock the program.

[loud brook]

In lost all my mix settings after the update? Anyone else have the same issue?

[hollow fulcrum]

sorry this happened to you...while now is a bit too late, maybe this will help in the future: https://discord.com/channels/581549424518365226/1480381943022620843

[valid ledge]

My WaveLink software is always resetting the Voice Focus settings and I don't know why... Everytime I reboot I have to go and change it manually.. Any idea to save it ? it's getting very annoying*

[solemn wyvern]

It’s supposed to save

You’re not doing anything wrong

[valid ledge]

Well it's not and I don't know what to do x)

If I exit WaveLink, the settings are saved until next boot

[solemn wyvern]

Reporting bugs is the only move we have

[heady night]

What is the best EQ preset in your opinion for the Fifine AM8?

[solemn wyvern]

Eq is specific to your voice/mic/room combination.
Any preset made without listening to that exact configuration is useless.

[heady night]

I don't know much about audio processing, would there be any AI to listen to my voice and give feedback?

[light dawn]

Hey yall. I just bought the wave:3 Mk2. But the wavelink installation is stuck at 15%
I tried downloading the windows app spk, unplugging all wave devices, and restarting my pc. But nothing has really worked.
Any solutions?

[dire summit]

Is there a way to like "force a refresh" on wave link 3.0? instead of like just fully shutting it down similar to the likes of discord. It keeps disconnecting my browser for whatever reason

[warm quarry]

Hi, installed an update today & now all my settings are gone from what i added to what channel mix and all the effects? Any way to get this back?

[dire summit]

WHy is wave link just randomly renaming stuff ....

Its made YT Music now voice chat

Yeah NONE of these apart from game and the top are the same ... what even

[hybrid lotus]

Has anyone been able to link StreamerBot to Wave Link 3? I am legit unable to use my Wave 3 MK.2 due to this and purchased on launch day.

If I can’t hear my notifications the mic isn’t worth using for me

[solemn wyvern]

I don't use streamer bot but I've seen this question float by a few times, so I expect it's not respecting the routing assignment for some reason.
Does it have an internal audio output setting? Does it only follow OS default device?

[solemn wyvern]

Their documentation here https://docs.streamer.bot/api/sub-actions/core/sounds/play-sound
Says there is a selector for which audio device to play sounds to. If you haven't set that to your desired channel in wave link then.... well, there's yer problem.

[hybrid lotus]

I’m not able to even find StreamerBot as a listed program in the Wave Link app is my issue 🙁 even though I ensure the application is open, and have manually scrolled through available programs in case it is named as something else

[solemn wyvern]

.... so... what about the audio device selection....

if an app has internal settings... those will tend to override windows/wave link routing. Prefer using those if they exist.

[hybrid lotus]

Okay let me check that out! I didn’t think the audio settings in StreamerBot would prevent Wave Link from being able to locate the app so hopefully that’ll help! Will test out now

[solemn wyvern]

Having an internal device selection in apps like this (and discord, for example) is usually a good idea for that kind of app, since not all users have a software mixer to help them... So they likely need that selection.
But this does cause them to override routing, or at least fight with it. Keep that in mind for any app that has internal device selections.

They might also be split, like discord is.
Discord voice chat output device can be routed within the app, while clicking to route discord in wave link can separately route it's notification sounds and stuff to a different channel; since discord has two separate audio paths in the system.

[hybrid lotus]

Okay I changed it in StreamerBot and still cannot find the application to add into Wave Link, but I’m gonna keep trying things. You have been super helpful tysm! I’ll let you know if I figure out a way. You’re a legend for all the help you’ve been giving 🙏🏼

[solemn wyvern]

you're still misunderstanding

there is nothing to do in wave link once you've selected where the app is sending it's audio. You should be done then; the audio will go to the channel you selected.

[hybrid lotus]

OHHHHHHH

[solemn wyvern]

What channel did you select?

[hybrid lotus]

Omgosh. You are incredible.

Thank you so much for bearing with me hahahaha

That’s going to help me out a LOT with getting everything setup. I appreciate the heck out of you.

[hybrid lotus]

Now working in SFX channel 🙂

[solemn wyvern]

[hybrid lotus]

[vale field]

did anyone face this problem? im muted but the mic is on!!

[gritty jackal]

Dock is software level mute. It should not feed that mic through past Wave Link

[warm quarry]

bro their update messed up all settings, wtf

[patent arch]

I recently downloaded RØDE Unity to help setup a friends mic.
I also downloaded wave-link 3 (ive been using 2)
Now my mic doesnt work anywhere (though it shows as receiving audio) and i can't even get into wave link anymore.
What did i do wrong?

[oak narwhal]

restart ur pc might fix it if that doesnt work reinstall rodecaster first then wavelink 3

[solemn wyvern]

You installed 3 without removing 2 first. Their drivers are totally incompatible.
You’ll need to remove everything from both versions and then start over from scratch with whichever version you want to use.

[fathom reef]

hey all has anyone got any ideas how to help me basically my wave DX and wave mic no matter what I use like add-ons picks up background noise of the TV even if the mic's straight in my face my tv is tucked behind like half a wall anyone got any ideas what I could use

[solemn wyvern]

Mics hear what’s in the room with you.
Voice isolation processors like voice focus (which is the best for real-time, for the record) will do their best but they are designed to listen for human voices and isolate those… so the tv probably has voices in it…. You see where I’m going with this?

The solution of course is to make your room quiet if you’re going use a mic.

[fathom reef]

👍

[patent arch]

thank you!

what if i want wave link without having elgato products? My wave link keeps crashing instantly

[solemn wyvern]

Wave link 3 is unlocked; doesn’t need any specific hardware.

[rugged cedar]

Hi there, I think I'm encountering issues due to insufficient buffer size but I don't see any way to set the buffer size in the new Wavelink?

[solemn wyvern]

I think they have not implemented a buffer size setting.
I don’t know for sure, but some of the language they used in some dev discussions makes me think they might be doing some dynamic buffer stuff behind the scenes.
But there’s no way to adjust it that I know about.

[patent arch]

yea i know, but the program litereally instantly crashed for both me and him

i fixed it by updating stream deck software, but he obviously doesnt even have this

[solemn wyvern]

We don’t have much for troubleshooting at this time. Besides standard stuff like reboots and reinstalls.

Besides that, report bugs (link in the pins), wait for the team to get things more stable, and contact #official-tech-support directly if you want to.

[patent arch]

they're tech support is kinda bad. It doesnt allow me to simply just make a ticket and ask, i have to choose product im using (im not using one) and so on.

[torn dock]

hello anyone here use the Elgato wave cast? cause the audio i am getting my gaming pc is coming in static and did not do that earlier today. My connection is thru hardwire ethernet. I also restarted both my gaming pc and streaming pc as well and still get a static noise

[solemn wyvern]

If you’re not using a Elgato product then why are you asking for help here?

[deep igloo]

I am also getting this issue but only when capturing all audio. When capturing foreground or app specific it stops.

[rare geyser]

Question for those that are smarter than me.

I've had this issue since I switched to the newest wave link when it came out, but wanted to fix it now.
Basically the issue is, when I stream on discord, peoples voices come through... I have it set up very very similarly to how I had the old wave link setup, and it didn't happen on that.
Was wondering if anyone experienced this/knows how to fix it?

If screenshots of anything are needed, let me know and I can provide those.

[torn dock]

ahh so weird i am wondering eventually they will release a fix cause its crazy after the update everything got weird

so i have a question your output device is your capture card or your headphones?

[patent arch]

wave link 3.0 specifically states that it works without elgato products?

[torn dock]

i have a question, why when i do a recording on obs on gaming and streaming it seems like when i playback recording i get a echo

[torn dock]

is it worth the upgrade to the wave link 3 or should i wait

[sick lily]

I have a routing question: I need to put my spotify and my micophone out hrough my vrchat microphone on SteamVR, any ideas?

[solemn wyvern]

wave link 3 is an elgato product; that's the product you're asking to open a ticket for.

[snow anvil]

When I use the wave link stream on nvidia overlay for replays, does my mic use the fx effects? I find it doesn't sound the same

[solemn wyvern]

If you're recording an output from wave link, then yes. If it's recording your mic directly, then no (unless it's a mkii wave device)

[solemn wyvern]

forgot to ping. Just check what the app is using for inputs. if may have stream mix as well as a direct copy of your mic... just use the one; stream mix.

[west canopy]

@mint scroll the update of Wave cast broke the connection from Gaming PC to Stream PC. I used to have WaveLink as an option here and now I don't. I can't send audio over to the streaming PC which kinda ruins the whole two PC thing. In Wave Link it doesn't show up as an available output.

I Can't downgrade to 1.14 because it crashes when it loads up and auto-installs 1.2

[mild glade]

hello so recently I broke my 3.5mm headphone jack on my pd400x microphone and instead of getting it fix i planned to buy an xlr hub for it but what I aim for is that 0 latency on the monitoring, Does the elgato wave xlr have 0 latency monitoring? and also should I wait for the new elgato xlr or go with the old version

[solemn wyvern]

Yes, the wave products also have zero latency mic monitoring on the device headphone jack.
The mk2 versions are already out and in fact Elgato isn’t selling the old ones anymore.

[west canopy]

this is receiving end from the stream PC thats currently playing audio after several restarts

[mild glade]

oh oki i'll try and find a supplier here in my country

[mild glade]

Nvm i can’t find anyone who’s sellin the elgato wave mk.2 in my country 😭

[crude trout]

Not gonna lie I thought this was an issue with my PC/Network .... kind wish I checked here first before troubleshooting my network lmao

[earnest river]

is there an option to hide the dock icon and keep only the menu bar icon for wave link app?

[rotund ember]

any reason why the dsp eq only has 4 bands ?

[solemn wyvern]

No

[solemn wyvern]

Yes. Dsp is finite and that’s how many bands the eq can have, with everything else the chip is doing.

[rotund ember]

Thats dissapointing i have 5, tho one is a 80hz lowcut filter, but i feel like the lowcut on wave link sounds different to when you do it in eq, thoughts?

[solemn wyvern]

Low cut is just an eq filter with fixed settings.

[rotund ember]

might just be me but ive tried the lowcut wave link provides and then had one on my eq and i thought the eq band sounded better, maybe my ears playing tricks on me

[wet shuttle]

Good Morning,

I had to uninstall El Gato Wave Link on my PC due to it confusing Inputs for Outputs. After removing it and now trying to install it again its giving me issues installing. First it says "Windows Stopped Working And Cant Launch". Now its not even populating. It starts and then goes away. Has anyone else had this happen?

[solemn wyvern]

“Confusing outputs for inputs”
That sounds to me like you were the one who was confused.

Wave link mixer channels are output devices, so apps can send sound to them.
Wave link mixes (the outputs from the mixer) are input devices to the system, so that apps can receive sound from them.

Besides that, I don’t know about your installation issues.

Make sure all previous versions were fully removed including the drivers, restart and try again from scratch.

[wet shuttle]

I would make the virtual input and instead of adding it to the "Inputs" in Settings it would add it as an Output. Therefore I could not use the input. It worked before and then suddenly it stopped.

Ill give that a shot, thank you.

[solemn wyvern]

Sounds like working as intended ; see explanation above.

If you add a channel to the mixer, like a game channel or voice chat channel for sending your game sound or discord voice chat sound to….
That will appear as an output device to your system. Otherwise games and discord will not be able to send sound to it.
That’s how it has to work. (And how it’s always worked)

[wet shuttle]

Interesting. I might not be remembering well. Then how would I get Audio to my headset then? Because I would have to change the output from "Headphone" to "Steam Music". Does that make sense?

[solemn wyvern]

All your audio sources. (From various apps, and the system default device) should be set to channels in wave link.
Then wave link main output should be your listening device; headphones or whatever.
The personal mix (is what it’s called by default; but whichever mix you’re listening to) click on to set the ear icon there. Assigning it to be monitored on the main output you set at the top.

Sounds go into wave link, get mixed to the outputs.

[wet shuttle]

Okay thanks for taking the time to explain this. I will give this all a shot when can get WaveLink to re-install.

I have cleared all of the drivers and I am still having th e issue.

[gilded nest]

anyone have any luck getting audio from wave cast through their go xlr?

[patent arch]

I have a stream deck + wave xlr with a shure sm7b, and no issues with static noise.
My friend just got a røde streamer x with a shure sm7b, and has alot alot of static noise when using wave link (and nothing on streamer x).
we tried changing gain in every direction. what could be the issue?

[solemn wyvern]

Does the noise change when you’re adjusting the gain on the preamp?

[white lily]

is there any way to download the previous Wave Cast version until it gets fixed?

[rain goblet]

https://help.elgato.com/hc/en-us/articles/41991919849617-Elgato-Wave-Cast-1-1-4-Release-Notes

[azure onyx]

Guys, obs and other apps capture my voice incorrectly, user hears me only on a left ear

[solemn wyvern]

You can see this in the meters as well.
Use a plugin to pan the signal back to center until the team fixes the issue.

[trail sorrel]

when i play music thru my mic in games shouldn't it sound kinda crisp ?

thought it should sound a lot better and smoother

[solemn wyvern]

Through your mic?

I think I need more detail about exactly what you’re doing and what it’s going the way you expect.

[trail sorrel]

wave linnk

chat mix put on spotify play in game it makes it into the game but it does not sound like good audio its a bit mid and cuts out

i thought it would be good and sound like smoother like some quality

[solemn wyvern]

Probably the apps you’re feeding into are doing some voice isolation processing.
Because they want clean voice channels without background noise.

[trail sorrel]

hmm so it depends on the games ?

if i try it on discord and disable filters etc or enable whatever it always cuts out and is too loud even with lowering or making it higher discord i thought would be good at least ?

[solemn wyvern]

I mean, that’s what matches the description you’re giving.
That’s what discord does. And people who try to play sound effects into discord run into it sound weird or being cut out almost completely…. Until they defeat all the processing discord tries to clean their voice channels with.

[trail sorrel]

how do like others do it tho when it sounds super crisp and u can hear it nice and clear i dont get that

[solemn wyvern]

Unless the app you’re feeding the mic into is changing it somehow, then it will be clear.

As I say, I can’t speak for whichever game it is and if they do any voice isolation on the mic inputs. But discord does by default because they want voice channels to be clean and clear. and the result is what you describe.

If you disable those processings then whatever you play into your mic will be the same as what you hear.

…personally… when I want to play sounds or music into a voice channel in discord (which I do some during some podcast live broadcast creation) I do it from a separate discord instance so that one can be set with the input totally open and unaltered.

And then my actual mic can be in voice detect mode so it’s not just open all the time.
And I process my mic in wave link to clean it up, of course… but voice detect is still nice to have instead of having the channel open all the time.

[clever bolt]

would anybody be down to call me and help me please im desperate my audio is not working i just downloaded wave link

[sharp rampart]

Does anyone know if there is a way to change sample/bit rate of Wave Link 3.0?

Only asking because I remember in 2.0 you could change the buffer size but I can't find that setting anywhere within 3.0

[solemn wyvern]

I’m pretty sure buffer size settings have not been implemented.
And the sample rate is for the mic, so it was only part of wave link in so much as if there was a wave device associated with it.

This wouldn’t be different in wl3 except that if your mic is not a wave device, then its settings controls will obviously not be in the wave link app.

[sharp rampart]

Sounds good, thanks for the info!

[raven anvil]

is there any news on low latency mode for wave link 3.0? I searched "latency" in chat history, nothing about it was mentioned for the past months that I could find.
Currently I have to route my games directly to my headphones. Going through wave link 3.0 adds a very noticable delay.

[wise plank]

Hello, im curetly using wave link to route audio and a stream deck to control it all.

sadly the stream deck becomes useless when my monitors keep being invalid due to these numbers changing. how do i get rid of these or make them never change again

[solemn wyvern]

What they’ve said is that everything is low latency mode in v3.
If you can hear delay then something is wrong in your setup. You could contact #official-tech-support

[solemn wyvern]

Those are both displays.
Are you actually using speakers in these displays?
If not, simply disable them in the playback tab of the old sound devices control panel.
( win + mmsys.cpl )

[wise plank]

I am using the oddsey but anytime i turn the monitor off wave link goes "ive never seen that a day in my life" when the number changes designation next time it turns on.

justed turned off the lg one tho

[solemn wyvern]

Don’t turn them off?

[wise plank]

I don't have a choice

i play in vr so i want to turn the screen off sicne its an oled and i dont want burn in, and if i only turn the screen off it flicks back to life randomly every 15-30 mins witch in turn messes up my vr and sometimes crashes steam vr.

The only fix i've found is un plugging the display cable or turning on second screen only mode via win-p.

is this wired windows bs i cant escape at this point?

[sour flint]

hi, im new to wave link, and none of the mixes i made on wave link 3.1 is providing any input on discord, despite the audio meter moving in the program itself.

not sure if this is an easy fix or if i did something wrong, but i really need help as i’m completely lost on how to fix it

[magic lava]

How would I make it so when I play a sound effect it plays thru my microphone without me having to manually hold my push to talk button in games? (Example: people playing full songs on the mic while running around in-game)

[solemn wyvern]

Could be you forgot the step of adding the inputs you want to each mix… or maybe it’s a funny bug and just needs to be rebooted.

[solemn wyvern]

If the game is using push to talk, there’s nothing wave link can do to circumvent that.
You’ll have to push the button or your mic won’t be open.

[sour flint]

how do i know i’ve done that?

[solemn wyvern]

It would be obvious in the ui of wave link.
You can post a screen shot

[queen nest]

where is the folder for backups in wavelink 3? mine isnt booting and when it repairs the drivers nothing is fixed

[solemn wyvern]

Backup/restore isn’t implemented in v3 yet.

A user created a script that claims to do it, but nothing official.
Look in #1291136160676188172

[queen nest]

so if i uninstall and reinstall v3, all my mixes would be gone then

[solemn wyvern]

Depends if that script works and if you use it, I suppose.

[queen nest]

in what universe was a good idea to release wave link 3 without a way to restore backups, i cant believe they released this in this buggy mess and no official way to restore backups.

[wheat leaf]

Using Wavelink 3.1 and when streaming with OBS I randomly get pops or breaks in the audio. Any help would be appreciated ❤️
https://www.twitch.tv/dracs_fantastic/clip/MagnificentConfidentDoveGrammarKing-34d9E_b8gfrDw-or

[solemn wyvern]

this is a user help channel; we aren't the dev team.

[eager tangle]

but isnt the mixes and stuff stored somewhere in a file on the pc?

[raven anvil]

I am not talking about 200ms delay, it's less than 50ms, which in an fps shooter is still very noticable when shooting a gun, when I compare it to the 0 added latency when assigning the game to the xlr dock headphone output directly. I doubt it's related to my config, just the routing delay inside the wave link software?

[ember wedge]

Hi everyone,
I'm facing a critical issue with my Elgato device. After the recent update, the device suddenly entered DFU mode. I installed the latest version of the Wave Link app, but now I'm stuck on the screen that says: 'Starting Elgato Wave Link... one moment we are preparing everything for you'.
The main problem is that the device itself is completely unresponsive—no lights are on, and it appears as if it's disconnected, even though it's plugged in. I've tried changing USB ports and restarting the software, but the app remains stuck and won't recognize the device to finish the firmware repair.
I rely heavily on this setup for my daily work and need to get it back up and running as soon as possible. Any help or guidance on how to force the firmware update or bypass this screen would be greatly appreciated.
Thanks in advance!

[solemn wyvern]

Only your mic is included in every mix, and none of them are assigned to the main output. (Which I also can’t see because it’s cropped)

[sour flint]

oh, there’s a main output？

[wet shuttle]

Hello -
I was here a couple of days ago: I am still having issues with my WaveLink APP. I cant download it. I have downloaded all of the other El Gato Apps to try and see if there is an issue, and everything else downloads fine. I keep getting the error message shown below.

[solemn wyvern]

Selector at top right. And then click to give the ear icon to whichever output you want to monitor to it

[wet shuttle]

I have also already deleted all of the drivers, I believe.

[sour flint]

okay, i added it to the output

[sour flint]

still giving the no input warning when i test the chat mix for example in discord mic test

[solemn wyvern]

You’re monitoring the chat mix to your speakers.
That should be the personal mix. And it should have everything except the mic in it.

If chat mix isn’t working as the input device in discord you probably just need to restart.
Or it could be a privacy setting

[sour flint]

thank you! i’ll try that

[rotund ember]

went to wave link 3 and i noticed voice focus doesnt have the power it once had, then once i setr up my sm7b i was good for about 5 minutes then go no audio whats so ever, i think ill be rolling back to 2.0 now, cant be bothered with it, not sure why voice focus is more powerful on 2.0, but when live monitoring on 3.0 it wasnt doing anything when i turned it on and off

[visual zodiac]

reinstalled windows after a long time, and trying to setup wavelink, but everytime i try to launch the app it flickers adn then closes almost immediatly

welp that shows that windows is still stupid

somehow, the program, didnt get permissions to use the microphone

[turbid ivy]

Hello everyone 🙂 Hopefully someone knows the answer to this. In the wave link 3 software I have some vst's added to my mic. My question is, does the software utilize the vst's in the order that they are listed? My mic has the Elgato noise removal 1st in the list, then compressor and de-esser. So I am hoping it is processing my sound in that order I mentioned.

[solemn wyvern]

Yes, signal flow goes top to bottom.

[meager salmon]

Anyone know if there is something stopping you from hiding wavelink in the doc on mac while keeping open?

I feel like it's pretty weird that it's always in the dock

[turbid ivy]

Thank you for confirming, I appreciate your time 🙂

[solemn wyvern]

Goes in the menu bar, not dock; on my system.

[meager salmon]

Weird that's what I want but on my brand new mac install (it did it on my previous macbook too) it will stay in the dock

[sour flint]

hmm, tried this, restarted, and checked privacy issues. still isnt working

[rotund ember]

why does voice focus always lower itself on wave link 3.0

[past skiff]

i just bought a wave 3, but even after i plugged in my headphones theres absolutely no system audio at all

like i can hear sounds coming into my mic but i cant hear anything through my headphones

[plucky merlin]

Hi. I have an Elgato Wave XLR, used to run it with WaveLink 2 for a long time, no issues. Today no sound coming in. I uninstalled Wave Link 2, and installed Wave Link 3, and sill, absolutely no audio incoming.

If I set MicIn level to 100%, I get static, but nothing else either

[ember wedge]

Guys any help on this im stuck in loop can someone please help me with this

My Wave XLR lighting is no longer working. I’ve tried every possible solution: I reinstalled the software, downgraded to older versions, and even went as far as completely formatting my PC, but the issue persists. What else can I do

[solemn wyvern]

Self monitoring all the way up and computer monitoring all the way down?

[solemn wyvern]

Bug. Please report. Link in the pins

[solemn wyvern]

Maybe nothing routed to it?

[plucky merlin]

Sorry, I'm not sure I understand. My microphone is plugged into the WaveXLR. My microphone is not being picked up

[solemn wyvern]

Try different usb ports

[solemn wyvern]

Then the xlr cable could be disconnected or failing.

Or your mic needs phantom

[plucky merlin]

My Microphone has worked like this for years, with the WaveXLR. I have tested the microphone and the cable with a different interface and they both work.

Il will try tho

[plucky merlin]

The cloudlifter needed Phantom and it somehow turned off! Thank you very much. i didn't think of that