wave-audio

[south light]

Wave Link 3.0 Bug Reports & Feedback

Wave Link 3.0 is out and we've been reading every piece of feedback you've shared. Thank you for taking the time to tell us what you're experiencing. To make sure nothing gets missed, we're keeping all bug reports and feedback together on Reddit. If you're running into an issue or have feedback, the Megathread linked will be the best place to share it.

[noble mauve]

What is gain? My laptop now doesn’t like me and is glitching out so I’m currently fighting with it now once I removed the microphone from that usb port.

[solemn wyvern]

I’m a bit worried about this laptop.

Gain is like the level on a mic, again you can see it on the mic settings screen. Input gain.

But the glitching doesn’t sound like gain is too high.

[noble mauve]

I just got it last week

Ok how do u pull over the mixer to ins?

[solemn wyvern]

In wave link the Inputs are rows outputs are columns

[silver knoll]

Many of us on the tech/marketing team have been using it daily since August. And that's besides the QA team.

It's a big effort for the change. This first update solves a lot of issues. We'll get it polished.

[random sand]

this is my setup rn @solemn wyvern but when in game people can hear an echo of them on my mic, if i turn off the game audio for the personal mix then it fixes it for them but makes it to where i can't hear the game.

[solemn wyvern]

What is your computer/discord using as its microphone?

And are you wearing headphones?

[random sand]

i believe it is using Mic FX as i want to use my effects for noise reduction

[solemn wyvern]

Let’s not guess. Make sure!

[random sand]

yes i'm wearing some headphones that i have plugged into my PC

it is now on MicFX

for input

[solemn wyvern]

Ok and discord voice also?

[random sand]

Yes

changing it to micFX fixed it, but now i'm curious how to route my music through my mic so others can hear it when i do that occasionally

[solemn wyvern]

Anything you want them to hear, add to the micfx column

But note that discord will try to remove anything that’s not a voice

Because they want voice chat channels to be clear and clean

[random sand]

thats fine i usually use it for playing music while flying in arma reforger

is this how it's supposed to look?

[silver knoll]

Is that game by chance not outputting to the right input channel? When the game is running, only the game channel is lit up?

[random sand]

i'm not sure..

[bright iris]

So can someone with the Wave NEXT devices tell me if the delay added with the new VST Insert tech still makes it impossible to use VSTs while monitoring yourself? I know you get no delay with the DSP effects, but how is it with added software VSTs?

Main one I'm interested in is Voice Focus.

[solemn wyvern]

Nothing really to see there. But nothing wrong with it.
The mixer is where you see what’s routed to where.

[solemn wyvern]

It depends how much latency each vst adds. Voice focus was described on stream as being just a little too much to listen to, so they used the direct monitoring toggle to leave the vsts out of the monitor path if voice focus was enabled.

But the vst inserts path is fast enough to monitor with effects, if they are low latency effects. Which many are.

[hollow fulcrum]

@outer citrus issue has been resolved

[silver knoll]

You can listen to yourself with Voice Focus, but it's not ideal. But most basic software VSTs like EQ/Compression, etc will basically be realtime.

It sadly highly depends on the effect you're thinking of

I wouldn't routinely monitor with Voice Focus.

Maybe a couple minutes to test it. But you're better off with using the Expander to push down the noise floor.

[jaunty maple]

Any fix for the random crashes and randomly deciding to switch audio sources?

[spark fern]

anyone else having an issue where no matter what the output source is in wavelink they don't receive any audio? i verified that in windows both my headset and external speakers are working fine if i change the output source in windows. But not when routed through wavelink. This happened a couple times now and i just restart my pc and then it worked but all day i haven't had audio or been able to trouble shoot the issue.

[jaunty maple]

This basically just happens randomly/same thing I just went through.
In wavelink it randomly switches to my headset as output and windows randomly sets output to my speakers.

Windows should (works for me) output to system (elgato virtual audio) and wavelink should output to your speakers.

If no audio kill and restart the processes in task manager (the driver exe may have crashed idk)

Ive also noticed it hates if I have two videos up on Firefox, not even playing just one paused the other going. Loves to crash and if I hit play its an instant crash

[spark fern]

yeah, that's the issue i was originally having. and i would do what you said and just adjust the output in windows and then in wavelink and issue solved. But now I'm not getting any audio even after doing everything you mentioned. super strange.

[jaunty maple]

Lol all of a sudden my output source volume control deleted its set source so 🤷 tis janky but when it does work its great. Just running wavelink on the galleon is so nice

[crude cosmos]

Not a trouble shoot question here, how does one set a proper ducking (side chain) in wave link? I have one similar setup in meld studio. But I kinda wanna make things simple and have a stream/VOD output in wavelink. So when I talk, game volume (4k x) lowers enough to allow my voice to be heard.

I know beta didn’t allow this, maybe the full release did?

[gritty jackal]

Full release did not. The upcoming Wave XLR Pro will have hardware level ducking though

[manic hinge]

Is Sound Check only a feature if we are using an Elgato mic? I am using a 3rd party mic and Iam not seeing the option anywhere in 3.0.

[magic lava]

WL3 keeps resetting my gain every launch urghhh

[hollow fulcrum]

did you ever get this resolved?

[trail kayak]

3.0.1 (2940) any changelogs? of these new beta?

[true portal]

Nope. I‘m currently starting the software via task scheduler. :/

[soft dock]

One message removed from a suspended account.

[tame sonnet]

One message removed from a suspended account.

[hollow fulcrum]

Some experimenting with Toggling 'Shrink mixes view' with Stream Deck and a hotkey 👀 ...night night folks...maybe this feature will be implemented at some point in the future. Much Love ❤️

[trail sorrel]

I could troll with playin music to people on discord & games with the chat mix right by just adding spotify there ?

or how would i do

[carmine geode]

Hello all!
I'd like to ask if this bug is known?
Why is Stream Deck not showing the Wave Link's channel correctly if there are more than 8 apps assigned to it?
I experience this bug since Wave Link 3 first beta release...
By the way, it's so annoying Wave Link keeps randomly crashing if I close any app.

Are there any fixes or workarounds for those bugs out there?

Thank you in advance. 🙂

Oh, by the way, the screenshot is showing the Stream Decks's "Wave Link: Add to Channel" plugin function...

[balmy musk]

What gaming on? Could someone confirm that this screen stays blank if you have no El Gato products but have other audio mixers/mic?
I'm trying to get this thing running and it doesnt seem to be syncing

[safe tendon]

Can i Transfer my settings from Wave link 2 to Wave link 3?

[jaunty maple]

Stays blank with no elgato mic. Click into mixes and add your mic source.

[balmy musk]

Bingo! Thank you!

Fatal Error shuts down the whole app:

[high grove]

I just followed every instruction, tested on discord call, and apparently my friends doesn't hear themselves anymore, but my mic it's still echoying. Did I miss something?

[edgy latch]

Please fix the wave link 3.0, it bricked my audio and I had to redownload wave link 2.0.6

[bright hearth]

I just got my Wave XLR Mk.2 today and have a ton of crackling issues listening to music or anything with audio like a video/stream. Anyone else got these issues?? My old mixer which was a budget FiFine SC3 had none of these issues

[short briar]

Does anyone know if there is way to switch this with the Stream Deck? I want to be able to switch between mixes in this view by using the stream deck

[kind ermine]

Question for those who use a browser while WL3 is running (browser audio is routed through WL3):
Have you noticed that there is a slight delay between the video and audio when you watch the YT video?
Once I closed the WL3 and refreshed the browser page, the video and audio were synced again.

[nova ember]

anyone know why the new wave 3.0 software makes my mic double when discord screensharing?

[random jetty]

Im getting crazy over this problem

[nova ember]

is there even a fix?

its like discord is picking up the audio from wavelink cause its a different type of app now or something?

might just go back to the old wavelink

[random jetty]

I think i will too

At least for the moment. I'll just wait a fix for this issue and than we can talk about upgrading

[oak haven]

i just updated from wave link 2 to 3 and when i add the empty voice chat channel and put discord in it i cant here anything in discord but if i make a new mix for only discord i can here it how do i fix this?

[nova ember]

ok i went back to 2 all fixed

[covert magnet]

I went back to V2 and Discord can be set up properly again

I think V3 has a bunch of bugs

[oak haven]

how do i download v2?

[nova ember]

https://help.elgato.com/hc/en-us/articles/34672160349841-Elgato-Wave-Link-2-0-6-Release-Notes

the download link is on this link

[oak haven]

ty

now it works again

[bright hearth]

Hope they get these updates out for Wave 3 soon these bugs are crazy

[gritty jackal]

Have you tried the beta update? Some are already fixed in the next test update for 3.0.1. If not you can either set your app to update on the beta channel, or you can download the actual beta at http://www.elgato.com/s/beta

[bright hearth]

I have but sadly the issue I'm having most hasn't fixed yet which is the crackling audio. Soon as I uninstall either the stable or beta versions all the crackling / audio cutting out goes away. 🙁

Sucks as I was about to order another MK.2 for my partner today but we will wait for fixes.

[gritty jackal]

Your audio devices aren't running at 96 kHz by any chance are they? Sample rate mismatch with Wave Link's 48 could in theory cause crackle on some setups

[bright hearth]

Running everything at 24bit 48000Hz, using the Wave DX mic as well

[gritty jackal]

Huh, it occurs to me I have no idea what bitdepth Wave Link expected. Good that the sample rates match though.
I'd also lob a ticket to #official-tech-support on this if you haven't already - if you're hitting bugs most people aren't they might want to pull some logs to hunt that down

[bright hearth]

Thank you, I'll put in a ticket see if that helps I did see a couple of folks on the Elgato subreddit are having similar or same issues.
https://www.reddit.com/r/elgato/comments/1rtphjr/elgato_wave_xlr_mk2_cutting_out/
https://www.reddit.com/r/elgato/comments/1rqljce/comment/oafbdfb/

[gritty jackal]

Check the megathread in the pinned section for updates on known bugs too.
The Wave XLR issue you're linking there may be hardware based not Wave Link - I'm assuming you're getting crackle on all channels?

[bright hearth]

All channels yes but soon as I uninstall wave link the problems no longer occur

[grand timber]

Hi after installing Wavelink 3.0 and clicking "Install Driver" nothing happens, I´ve already checked the megathread on reddit and saw the solution with windows C:/ but this did not helped me because it is already installed on C:/ .
Does anyone got another Tip for me how to fix this ?

[bright hearth]

I actually posted my issue in the megathread earlier hopefully to get it a bit more noticed.

[gritty jackal]

Hopefully I don't think the dev team is in on the weekends, but I know the team monitorig that thread is taking notes, even for things they don't reply to.

[bright hearth]

All good, everyone deserves a break 🙂 I'm sure whatever it is will be fixed with the bugs been monitored I can manage for now.

[tame ore]

How do you change the images for your different channels in 3.0

For some reason, I just can’t remember

[tame ore]

Which thread?

[tame ore]

What was your issue?

[gritty jackal]

The one in the pinned section there

[tame ore]

So for the people who are installing 3.0 and it’s not installing the driver, that happened to me. I installed 3.0, installed driver and then decided I didn’t want 3.0. I did a revo uninstaller and restart my PC. And then installed 3.0 and I didn’t get a prompt for the driver to install. So I had to uninstall 3.0 AGAIN, restart PC and then install it again and it installed the driver.

Thanks man and thank you for your help on Reddit @gritty jackal

[gritty jackal]

No worries. Did you manage to get the headset setup after? Iirc that was the issue over there right?

[gritty jackal]

Yeah, I'm not sure revo actually clears the driver when you remove WL3 either - I meant to find some time to test that the weekend, since the Driver shows up as it's own thing in add/remove programs.

[hollow fulcrum]

Has this been resolved yet?

[grand timber]

sadly no 🙁

[hollow fulcrum]

Would you like to join a call to see if we can get this figured out for you?

[hollow fulcrum]

Hey! Would you like to meet up to see if we can resolve the issue?

[red summit]

Does anyone know what output windows 11 is suppose to be set to for the output when using wave link 3.0?

[split smelt]

for the love of god... please tell me there's an unintstall guide?
i wanted to try 3.0 out...
and it's okay, but it's just not there for wide release yet.
So i am tryign to roll it back now.
i never uninstalled 2.0.6
i had 3.0 installed
i had the drivers installed
went through the windows uninstall program.
restarted my computer
even reran the 2.0.6 installer and did a repair...
but now 2.0 is acting like it can't see any of my audio or mic.
ideas?

[solemn wyvern]

Whichever wave link channel you want sound to appear on by default

[solemn wyvern]

The drivers aren’t compatible so the best move is fully uninstalling all versions and their drivers. Restart and confirm it’s all gone, repeat if necessary. then install the version you want.

[split smelt]

Thank you. I can confirm after multiple uninstall, repair, restarts... i am back happily in 2.0. appreaciate the input!

[solemn wyvern]

That could be to do with some of various troubles people have had with 3 as well

[charred wing]

i need me some wave link 3.0 help my mic setup wont feeed thru discord i dunno why

[knotty nexus]

Can Someone help me or guide me?
I've installed the wavelink 3 and everything is working fine and I love it..
Problem... It crashes...
It suddendly crashes, no warning, no message... no patterns..
Ok, I just need to open it again... but it's quite anoying if you are in a call or in the middle of a game and don't even notice it...

[lucid forum]

i dont know if its just me, but when i go in game audio settings and select the gaming mix, when i look in wave link it would register in for example browerse, and when i put it in browser it would be music. any idea why that is?

[hearty garden]

I just downloaded Wave Link 3.0, and for some reason, I can't add Google Chrome as an app in a Channel. I can add my games and Discord, just not Chrome to control YouTube and my music. Can anyone please help?

Should probably mention that the audio is running just fine through my System Channel, I just can't change it to the Browser channel instead...

[solemn wyvern]

I think this has been mentioned as a known bug. Check the pinned posts for the report thread

[high valve]

@hearty garden try closing wave link and open it back up and see if it will let you add it then

[hearty garden]

Tried that already, did nothing

[high valve]

try deleting the browser input and make it again?

[hearty garden]

Nothing

[high valve]

yeah I am out of ideas sorry

have you tried the usual IT answer......Have you tried rebooting the computer? lol

[glacial silo]

is there an issue with the elgato studio because i am not getting any audio from it

[hearty garden]

@high valve, do you think it could be because of some remaining settings from a previous version?
One of my games, which I haven't added yet, works just fine in the Games Channel

[high valve]

I know people have been having issues if when uninstalling wl2 and if anything still remains from it it can cause problems with 3.0

[hearty garden]

Gonna try rebooting the PC, and if that doesn't work, I'll reinstall Wave Link. Hopefully something works

[hearty garden]

Got it to work. Stupid reason as well...
I have some Chrome websites saved as an application, which will overwrite Chrome in the list. But since it's still a Chrome instance, it still works

[high valve]

well at least that is something

[glass umbra]

are some vsts broken? and is checking for plugins broken?

[gritty jackal]

To check for plugins restart the app. There are some reports of some VSTs, in particular some VST2s it sounds like, not working as expected. Most are fine, but if you have one that's affected try the new beta build 3.0.1 and see if that helps (either set your in app updates to beta channel or go grab it from https://www.elgato.com/s/beta)

[glass umbra]

im currently on the beta and when i check for plugins it crashes. ill reopen it, check again, and crash again. not to mention the elgato noise removal vst (non-nvidia one) is busted

[gritty jackal]

I'd report that over on the beta megathread they have linked in the pinned messages then if you haven't already

My Wave Link 3 machine is shut down at the moment for some maintenance or I'd check if I can get the Noise Removal VST working, but I think I did see someone else mention that one earlier in the week

Fortunately voice foucs still seems to work, and you can sub the Elgato Noise removal for a noise gate and any other RNNoise based plugin generally

[glass umbra]

that's what im trying to do but it wont check for rnnoise lmao

[charred wing]

i need help man this 1ave linkj 3.0 aint working right

plz tag me if someone can

[hollow fulcrum]

uh oh, whats happening

[charred wing]

discord just will not for the life of me and in games feeed the actual mic with the filters and such on it in correctly

[hollow fulcrum]

alright, give me just a moment and we can meet up if you'd like

[tawny magnet]

Anyone else have a bug with wave link 3.0, sometimes all main channel audio on the left goes to zero?

[hollow fulcrum]

okay I'm available if you are

[hollow fulcrum]

I am not familiar with that bug 😬

[hollow fulcrum]

I'll see if I can find anything on it

[hollow fulcrum]

Can you confirm if you're coming from a fresh install of 3.0 or are you coming from an upgrade from 2.0 or from a previous 3.0 beta?

[charred wing]

am on current 3.0 for a week or so

[hollow fulcrum]

Did you have anything similar to it installed before installing the latest 3.0 i.e.: VoiceMeeter, Wave Link 2.0 or Wave Link 3 Beta?

[trim mist]

hey, since the release of 3.0 i have this suddenly app crashes happening random on the day while i didn't had that happen when i was running the beta.

i often notices when i close a game for example 7 days to die or yesterday when i closed my slicer for the 3d printer.
when the app crashes i do not hear any audio being routed through while the system thinks its happening so there is no any playback to my headphones

[hollow fulcrum]

Is the issue repeatable, meaning, can you force it to happen at will?

[trim mist]

i don't know how to actually force it to happen yet. i noticed it happen often randomly the last few days after the wave link stable release update

[hollow fulcrum]

Hmm...thanks for that information. I only ask because it would be nice to know if the issue would be resolved in a more immediate time frame...I'll see what I can find...

[trim mist]

yeah, i was wondering if it's only happening on my end or others also have the same problem. it would then much easier to troubleshoot 🙈

[hollow fulcrum]

for sure, I'm sure others have reported similar issues....but I am not sure if I've come across a resolve as it's something I've not looked into myself.

I believe this will reset after each restart as someone has mentioned this...but if you go to task manager>details>locate Wave Link 3.0. Right-Click on it and set the priority to high...and see if this continues to occur.

I don't know the success rate of this, but at least it's SOMETHING for you to try to see if it corrects the issue. Obviously a more permanent resolve would be ideal, but I'll have to dig deeper for that 🙂

[trim mist]

i will see if that would make a difference, otherwise im clueless

[hollow fulcrum]

Hopefully it will be sorted out....audio issues are so annoying, but I know you don't need me to tell you that 😋

[trim mist]

🥺 i have so many audio issues with certain heavy tasks on my system. which kinda wants me to make switch to the wave dx but then it would be a waste to not use the limited edition pink wave 3 (even tho they make the colors available for everyone)

[hollow fulcrum]

oof what other audio issues do you have 😬

[trim mist]

basically i had this issue with crackingly noices and sounding like a robot. but basically what it is that my system is just using too much resources
which is mostly fixed but its not permament fixed 🥲
also have some issues with the camera hub software which is coming to the same reasons 🥺

[knotty nexus]

At least you could find a pattern. Mine crashes with no apparent reason nor pattern

[knotty nexus]

And I tried this, crashed few seconds after..

[hollow fulcrum]

https://tenor.com/view/crying-happy-yes-nod-gif-14245528

[glass umbra]

I was somehow able to get rnnoise in wave link but if i turn it on my mic audio only plays on the left instead of both ears

[sour pawn]

My Wave Link 3 program has been crashing a lot lately

[knotty nexus]

Same here...
I've installed the last beta, It has not crashed yet... but the sound is coming out choppy...

[onyx bolt]

how would i add my Bluetooth device into my wave link because i can find it to add it even tho the device is connected

[knotty nexus]

I assume that after having it connected you have it in your system already as a device.
Just need to add it manually on the left side.

[onyx bolt]

create channel bit?

[knotty nexus]

yes

[onyx bolt]

what would i pick my device isnt showing

[knotty nexus]

Is it speakers or headphones?

[onyx bolt]

speaker

[knotty nexus]

Click on "edit mix" or whatever name you have as output.
add as an output device

you can also add it on top

[onyx bolt]

my device doesnt show up in either

[grave flame]

Hey guys, my mic is lagging sometimes, altealst my friends say that.
I upgraded to wavelink 3 yesterday and since then its a problem.
Any ideas?

[knotty nexus]

If you computer, your system recognises that as a device it shoud be there...

[onyx bolt]

im getting sytem sounds out of it but i cant see it in wave link

[knotty nexus]

Is pretty much this configuration...
But your speakers not comming out as a device is strange...

Silly question, have tou restarted your PC since then?

[knotty nexus]

Have you installed the driver?

[grave flame]

wich driver?

[knotty nexus]

It comes up with the installation process... You need to acept it...

[onyx bolt]

should i restart it? its a bush q5s

[knotty nexus]

try...

[grave flame]

i didnt get any notification like driver install?

how can i check if it installed

[knotty nexus]

Device manager

[grave flame]

would u say its installed

[knotty nexus]

looks like... Then can only assume it's something else...
Maybe your computer can't handle the load? (wavelink 3 is more demanding)

[grave flame]

i got a pretty good pc i would say, any different ideas?

[tranquil oxide]

since stable release my virtually audio routes are broken

they work but wrong labled

[knotty nexus]

Can't figure

[grave flame]

do u maybe have an idea, why when i stream on discord my friends can hear me double?
One time in stream + 1 one time via mic

[knotty nexus]

That's your configuration on discord...

But if you want to fix it on wavelink and make it easy see what devices have you connected to the output you feed to discord. And remove your mic from there..

[grave flame]

thats it

[knotty nexus]

If only one output, create a new one with everything else...

[grave flame]

but there isnt something else?

i just dont get how when i stream it is possible to hear me double

[knotty nexus]

Everything can be separated... Sound from your browser, games. Music... In many different separate outputs

[grave flame]

yeah i know but thats not what i need

[knotty nexus]

They are getting your mic and your system sound which in this case includes your mic again

[grave flame]

but my system sound isnt listed there

[knotty nexus]

Then wavelink is not really an option for you

[grave flame]

i just want wavelink for the mic effects like noise removal thats it

[knotty nexus]

It is on discord... And wavelink is another app on your computer

[knotty nexus]

That's why you need to separate everything out of it.. or have specific sound channels/outputs that you only use for it...

For what it seems now you're using Windows sound system and wavelink and mixing it up on discord

[grave flame]

so i should set up every audio through wavelink?

[knotty nexus]

That's a easy clean way of doing it

Or, you can do that way, but you need to configure it in two different places...

[solemn wyvern]

Just weighing in with another voice:
Yes, the idea of wave link is that it will be the control center for all your audio. Makes it easy to visualize and control. Only one place you need to look to adjust anything.

But you don't have to use that. You can just apply effects to your mic and route it to an output for your computer to use as it's mic.

In that case, you are controlling volumes in various other places, sources in OBS and other streaming apps are whatever you stack up, and those will need to be controlled in those apps as well.

It's up to you!

[knotty nexus]

That's what I just said...

[solemn wyvern]

that's right, as I said, just reinforcing with another voice.

[knotty nexus]

👍

[grave flame]

Yeah i get that, i just dont get, why my friends heaqr my voice double if i stream through discord for example.
Because there is no Mic output wich goes to system sounds or anything

[knotty nexus]

Because like I said your feeding your mic through your mic as intended and again in your system/computer sound through your stream..

[grave flame]

so there is no way to fix that?

[knotty nexus]

We just said two different ways of fixing it..

[solemn wyvern]

Ohoh, that's a different question. I actually just answered that for another user in #general just now.

[grave flame]

ah thx, honestly it seems like a rollback would be the easy way for me.
Is there a way to rollback to the old wavelink version?

[solemn wyvern]

The flaw in how discord captures sound is still there….
But if you don’t need anything else in wave link then there’s no real difference for you with the new version.

So the versions are totally incompatible including the drivers.
So fully remove all wave link stuff on your system, including drivers.
Reboot and make sure it’s gone. Keep going until you can confirm it’s all gone after a fresh boot.
(Reports are some users had to try a couple times for whatever reason so keep looking in add/remove programs for “wave”)

Then install whichever version you want.

[formal comet]

Is there someone else who have the problem, that ending some apps will also cause no sound on the complete system until starting the wave Link 3 app? This happens, when I close Discord or the Game "The Hunter: Call of the wild". After closing these apps, no sound anymore

[grave flame]

thank u very much <3

[knotty nexus]

exactly the opposite.

As long you have you mic separated it will not be in double...

This is my config

And no stress..

[formal comet]

Okay, it seems there is a bug. I figured out, that the closing of the Discord App will close the Wave Link 3 App also. So no Wave Link 3 App = no sound.

[solemn wyvern]

Whenever I would help users with a similar issue prior to WL3… it was tending to be because they were setting wave link monitor mix to be “default”
So it get the problem may be a little different, but not entirely. But anyway, that workaround is the way now. Until discord fixes their stuff.

[knotty nexus]

I'm still trying to figure out that... My wave link just crashes for no reason... Just like you described but no patterns

[knotty nexus]

I wish...

[formal comet]

yeah, it is also not everytime I close the Discord app. But with it it happens the most. And when I restart WL3 it is not happening again. Who knows, maybe it is only happen after system start with WL3 in the...what was the english name again?...Task something. You know the small window where all the small icons of the running apps are in. Sorry

[knotty nexus]

task manager?

[formal comet]

Yeah, I think so. The one on the picture:

[knotty nexus]

From what it seems to me, it looks like an error with RAM...
I've just commented earlier that WL3 uses way more RAM (than I expected)

[formal comet]

Without any sound the Ram usage is between 250 and 280MB. After reaching 280, it falls back to nearly 250MB. I don't know if this is an information, which helps.

[knotty nexus]

Nothing runnning...

[formal comet]

Wow, thats a lot. I will keep an eye on it

[knotty nexus]

Ikr

[solemn wyvern]

@astral seal hey there I just realized Elgato doesn’t make a noise gate plugin; so we must be talking about something else.. so now I’m back to thinking it might be something with whichever plugin you have there…

[strong lion]

How can I add my channels as separate audio tracks in OBS? I only see personal mix and stream mix. Thanks!

[solemn wyvern]

Add more mixes!
WL3 can have up to 5.

[strong lion]

Oh ok thanks. And then do I just connect the single chanel to that mix?

[solemn wyvern]

Each mix can be added to OBS as a source

So you have your personal mix, another dedicated to your mic only.
And then 3 can be sent to OBS as separated mixes

[fervent fern]

I have a bit of a (Hopefully a common) problem

Does anyone else have an issue with using Wave Link? My mic clips and stutters alot, so I was wondering if there was a way to stop that? I google'd what I could and it said to open the advanced properties of Wave Link 3(but there isn't any?), and set the khz to 48

[solemn wyvern]

That answer is based on older versions when it would allow a 96khz setting…
Which has been moved away from since it causes more cpu stress and common buffer errors (clicks pops stutters) and offers no sonic benefit.

If you’re using the new version (3, with horizontal volume faders)
Then this might just be some new version bugs.
We suggest restart and reinstall… usual troubleshooting stuff.
And reporting your experience in the thread on Reddit. Check the pins here

Oh and check if it could be related to plugins on your channels, by removing them to check n

It’s also slightly possible that different usb ports could perform better. But I think that’s a long shot

[fervent fern]

❤️

Would a laptop also be a factor in it? I had this since 2018

[solemn wyvern]

Wave link is pretty lightweight….
But the age of a computer really doesn’t mean it’s weak or slow.
Fastest chips back then could still run wave link fine today along with other apps.

But if you’re trying to use lots of plugin effects and have many apps and games going all together…. Sure; you could run out of cpu power

[fervent fern]

I'll try un/re install. And I had already done a post on technical help, but it was like 20 minutes ago, so no response there yet. But I'll keep checking it out and see what happens.

[solemn wyvern]

Official tech support will take days to respond.
They have a phone number if you need something more immediate.

But check to make sure how it runs with minimal apps and background processes running. Is worth a check

[fervent fern]

Mainly just use Elgato HD60 S+, Wave 3, Wave Link 3 and OBS. Effects I use are EQ, compressor, noise removal, and reaper gate.

[solemn wyvern]

Check each plugin; remove it and see if anything changes one at a time.

Trying to isolate changing one thing at a time. In case that shows a particular thing causing it.
Might not, though.

It bears reminding: WL3 is all new code and they are working hard to catch up on the bugs and stuff people are reporting on the Reddit thread.

Give it some time. And most of the troubleshooting knowledge we’ve built is technically around the old version.
So we’re saying (mostly) your basic troubleshooting steps that you’d do for everything. Turn it off and on again, change things one at time to isolate… reinstall, etc.

It’ll be a very moving target for a while. They already have a new beta branch a couple days ago with a list of fixes in testing

[fervent fern]

With Voice focus, it goes 40-70 and bounces around there, but everything else is keeping it at like 35-50% CPU. But memory is 13/15.8. I'll un/re install later x.x thank you for the help!

[solemn wyvern]

Oh that’s very high cpu utilization….

I would say, I’m not surprised to have over 50% and potentially that causes some crackling in audio… if your baseline without voice focus is already approaching 50%

My cpu is powerful but previous generation, at this point… 5700x3d
And wave link uses 1-3% with voice focus on.
Overall utilization is in the 40 to 50% with heavy gaming loads and all my background processes. (Again WL 1-3% of that on cores the games aren’t using)

[fervent fern]

Closing my browser brought it down to 25~

[solemn wyvern]

Ok yeah. Well that’s good, at least you can do something

[fervent fern]

Either tabs or just the whole thing

But Opera GX has a CPU limiter, so I'ma try that

[solemn wyvern]

With browsers these days, each tab is basically like an instance of the app.

[fervent fern]

Thank you so much for the help! ❤️

[rose cloud]

Is anyone else having issues with Wave Link 3.0? I have 2 audio mixes at the top one for my headset and one for speakers and I can't seem to get them to seperate out to the correct output. Also, I add apps to the channels and it never goes to the right one and just plays through the system channel. I've tried removing and reassigning and relaunching app. Any recommendations?

[astral seal]

Can u guys suggest if my compressor is configured incorrect.

I do get a crackling noise sometimes in recrordings when it is on

configuration i use is.

Shure MV7+ ---Focuswrite Vocaster one--- Wave link

[solemn wyvern]

The second one about apps going to channels besides the one they are assigned to, is I think a known issue some are experiencing. Check the Reddit bug thread in the pins.

For routing your mix to speakers and another to headphones… you can do it that way if you want, but probably you should directly assign the speaker mix to your speakers and for the headphones set them as your primary device in the top right, and then click on the mix you want sent to those headphones so the ear icon appears there. This ear routes that mix to the primary device.

So the default way wave link is intended to be used is that your personal mix is always the one you listen to, and to change what speakers that mix plays to, you would change the primary device assignment at the top right.
Since you aren’t playing speakers and headphones at the same time.

But as I say, it can be used either way.

[solemn wyvern]

You can judge compressor setting by the numbers. You have to listen.

If your audio in wave link is peaking (hitting the red at the top of the meter) then the compressor should be adjusted to reduce the gain at the output.

But keep in mind that your mv7 has its own settings for its own compressor and limiter.
It could be clipping before the sound even gets to wave link if your gain there is set too high and its limiter is not protecting the input from clipping.

[rose cloud]

Yea I had the routing setup like that so I could use my stream deck to switch back and fourth between my headset and my speakers. Maybe I'll try and make it so that it can do that through the way you suggested thanks.

[solemn wyvern]

Assigning a mix to an output (besides the primary device with the ear icon) is meant for things like a stream mix to capture cards.
If that makes sense. So it can be used that way for sure! But if you’re switching headphones/speakers, it’s probably simpler to change the primary device.

[shut ocean]

Hey, does anyone know why since the Wave Link 3.0 update I can’t find Metal Gear Solid: Snake Eater anymore? Because of that I’m not getting any sound from it.

Also, is there a way to create some kind of system channel where everything goes that isn’t assigned to another channel? Right now it seems like anything not manually assigned just disappears, and I can’t hear it.

Thanks for any help!

[manic hinge]

Is sound check only available on Elgato devices?

[solemn wyvern]

Any of the virtual channels you have in your mixer can be selected as the default output for windows

[solemn wyvern]

It might be; I’m actually not certain.
Since nobody else answered I thought I would speak up.

[astral seal]

so in case with MV7 i dont need compressor at all ? but i dont use Shures Motiv mix app, how it can clip as well?

[manic hinge]

I couldn’t find it anywhere for the life of me and the only time I see it in videos is in the actual Wave Device settings when people are dialing in their elgato mics or XLR devices.

[solemn wyvern]

Yeah that is where it appears so probably it’s a wave device feature.

[solemn wyvern]

The motiv app adjusts the mics settings, but those are on-board settings. But it could be running if it was set to do so in the app

If you need a compressor is a matter of preference and how you use the mic; be it applied in either place

[manic hinge]

That’s what I was thinking. It’s unfortunate but it’s whatever. I just recorded 20 seconds of myself talking and then placed the EQ on that source to dial it in and then saved the EQ settings as a preset so I could drop that preset on my 3rd party mic and delete it off the source I recorded the video with.

Few extra steps but the end result is the same.

[solemn wyvern]

Yup! Same result

[silent oriole]

I just switched over to Wave Link 3 but am using a BEACN mic (was using a Mix Create as well but have since disconnected it from my system. I can't seem to get the mic channel to work properly or mute my BEACN mic. Is there something in the setup I could be missing? I have the Beacn mic setup in its own channel.

[solemn wyvern]

Muting the device will still mute it for all the mixes it’s included in.
So either hardware mute or muting the input channel in wave link…
That is assuming your various apps are using wave link outputs as their inputs, of course.

[mortal badger]

i supposed to always be monitoring my personal mix to hear audio at all times? currently i have no audio in my headphones. unless i monitor my personal mix. My deafault is set to system.. i tried switching it to my headphones from my wave xlr. but still nothing comes out unless i monitor..

[solemn wyvern]

Yes. Whichever mix you click to monitor (ear icon shows this) will be the one sent to your primary device.

[mortal badger]

gotcha! wasn't sure if that was how it's set up. interesting way to go about it.

[honest wharf]

Guys, anyone that can help, I'm having a problem with Wave Link 3.0.

So I was trying to monitor my mic, not Elgato mic, and other audio sounds on the system, but I couldn't hear a thing, even thought the green bars are okay.

I might go back to SteelSeries Sonar if i cant fix this bc its not alowing me to monitor

[tame ore]

Can I use the same mic cable that I used for the Wave 3 for the Wave 3 MK.2??

[astral nebula]

Hey everyone! 👋

I'm having an issue with my Wave XLR since the latest Wave Link beta update (I switched to the beta because I was having VST problems).

My Wave XLR is now outputting in mono instead of stereo. When I go to the Elgato Devices → Elgato Wave XLR page, I can clearly see both stereo bars moving correctly. But as soon as I switch to the Mixer page and look at the Wave XLR channel, it's in mono and I can only hear it in mono through my headphones.

Has anyone else experienced this after the latest beta? Any fix would be appreciated! 🙏

[gritty jackal]

Yes, both mics us a USB 2.0 cable so the old cable will work fine.

[gritty jackal]

The latest beta is actually 3.0.1 - I assume you mean the last 3.0.0 beta? But so far most reports I've seen from this are coming from certain VSTs being applied. While it's something that I believe they were looking into youc an flip it back with another VST like Monocore (https://marketplace.elgato.com/product/monocore-984df097-b5ce-4ffb-b41e-90262c945caa) to get the feed back in both channels

[serene herald]

On Wave link 3 I have the issue my scarlett solo 4rd gen wont reconize my mic. I can select it but it dose not get my microphone

[gritty jackal]

Do you have the Scarlett's own drivers installed or just the default Windows one for it? (When it's using the actual Focusrite ones they tend to list as Anlogue 1+2)

[astral nebula]

Yes exactly, I'm on 3.0.1 (2490)! Going to try Monocore right now and I'll report back. Thanks! 🙏

[serene herald]

I realized i did not have driver. forgot i clean installed my pc not long ago x.x

now i just need to make it to mono

[gritty jackal]

Yeah that's a hiccup with my own 2i2 as well - try the VST I linked above for that https://marketplace.elgato.com/product/monocore-984df097-b5ce-4ffb-b41e-90262c945caa , or you can use the bx Focusrite console plugin that would have been included with the Solo and put that in mono mode. (the first one is probably easier to use)

[chrome onyx]

does anyone know if the wave 3 sounds good when recording two people?

[astral nebula]

Update: Monocore didn't work as a workaround unfortunately. However I managed to identify the VST causing the issue — it's RNNoise Suppression for Voice. Removing and reboot WL it brings the stereo signal back to normal on the Mixer page. Hopefully this helps narrow it down for the Elgato team! 👋

[gritty jackal]

Good to know - I believe RNNoise is one being looked at as some other folks had other issues with it. Glad you were able to figure out the issue!

[tame ore]

I dont know exactly what is going on here, but I have my PS5 Pro connected to an PCIE Elgato Capture Card (4K60 Pro MK.2) and I been messing with Sony Pulse headsets, Chat Link Pro Cavble and just trying to get it so I can hear PS5 Game Audio and they can. When I first attempted this, if I had audio through the PS5 headset, viewers did not, and if they had audio, I did not. I just want to share my settings becasuse I have been able make it so I have audio on my PS5 game, viewers can hear it and I am using a Logitech G Pro 2x Headset (Wireless) with no chat link pro cable . Maybe someone who knows the tech a little better can let ne know if this is expected because I was told my Wireless Logitech G Pro headphones would be unable to do this. I know I they are connected to the PC and not the PS5, but at the end, thee is no do difference right? Or am I missing something? Feel free to ask any questions.

[knotty crane]

I'm getting a weird error. i created a Mic only Virtual Chanel in Wave Link. i did this so all my mic settings give perfect audio in different apps like discord. but lately discord isn't detecting audio. so is there a fix of some kind i cant figure out?

[cloud stone]

Hi, is there anyone else having issue with downloading Audio effects/EQ presets from the marketplace for the WaveLink, but it not showing up when I try to add effects to my mic?

[knotty crane]

i don't know if this solved the problem but before i had windows 11 default mic source saved as the same. i switched it too just the raw mic in settings then made discord manually set to mi mic only mix n its is working now. do you think that was the problem?

[solemn wyvern]

They should both be the one you made.
This feels like a bug, and probably the “have you tried turning it off and on again?” Kind

[maiden valve]

hello team, is anyone else having issues with Wave Link closing randomly, its happening to me when league games end or closing endfield, or randomly throughout the day. I attempted the registry thing and its still happening, and im currently using the beta version. I'm on a fresh windows install.

[median dew]

Hello, i bought the wave cast without knowing that it doesn't work on macbook and have been trying to reach out to elgato team for a refund but no respond, couldn't even create a refund request since the app doesn't have a product number, the website is super laggy, can't even log in majority of the time, can some one guide me to how i can refund this product?

[soft anvil]

Can anyone tell me if im doing something wrong ? I have an ELGATO WAVE:3, until yesterday the Elgato Wave Link 2.0 was still working, but suddenly stopped, i deleted it and installed the new version 3.0, but since then im like so lost + my sound (mic) quality drastically decreased, tried the filters...etc but the only way to get a clear and clean audio is by using the raw settings (mic in (2- Elgato Wave:3), instead of one of the mixes, and using this one doesnt allow me to use filters so everything around is heared in game and on stream. If anyone can give me an answer of if its "noraml" and theyre working on it or if there is a setting i need to fix (my gear : Elgato wave 3 (directly USB plugged)

[tranquil oxide]

.

[knotty crane]

i know what you mean. i cant figure it out because earlier it was working in discord. but now it isn't again. so I'm totally unsure what to do. here's showing discord not detecting audio again. I'm trying to get a screen shot when it is too on same settings.

its working again so here's a screen shot of it working. I'm truly puzzled by the problem.

i ended wave link then reopened it, and did same for discord. but it does this problem randomly

[gritty jackal]

Contact customer support through the links in #official-tech-support - either open a ticket with the chat bot, or call in via the numbers in the other link.

[gritty jackal]

If you found something that looks like a bug you can report it in the Wave Link 3.0 bugs and feedback megathread in the pinned messages for the channel. If you're on Windows there's also a beta version of the next update available - just set your update channel to beta in the settings or grab it from https://www.elgato.com/s/beta

[glass umbra]

redownloading the elgato noise removal vst3 through the marketplace doesnt fully work for some reason. the file is downloaded and extracted in a temp location but nothing happens after that

[fathom cape]

Hi team, the only difference with the Wave XLR Pro and the Wave XLR MK.2 (about the sound quality) its the 24/32 bits ? it make a big difference ? i only need 1 XLR port btw.

[ember basin]

Btw bit confused, downloaded wave 3 when it was beta and when I went to update it says stable branch, so am I on beta or stable?

[sour pawn]

So whats going on with this new Wave Link 3 Update crashing so much? Never have had any issues since this newest update

[solemn wyvern]

The converters are not different, actually.
But xlr pro is a hardware mixer; it’s a totally different animal.
You should watch the replay of last weeks deep dive live stream about it if you’re interested.

[fathom cape]

Thanks, when you say hardware mixer, you just talk about multi XLR port and PC right ? because the pure hardware dont seem different about the audio quality right ?

[solemn wyvern]

No, the mixing happens in hardware on the xlr pro. Not software like all the other devices.

The audio “quality” is not different with any of them.

[fathom cape]

And no difference on XLR PRO vs XLR MK 2 since they both use the same hardware treatment right ?

[solemn wyvern]

I’m telling you the xlr pro is “totally” different in how it works.
But the preamps and headphone amps are the same.

You should watch that replay if you’re interested in these devices.

[fathom cape]

okayy i will check for more details ! Thanks 🙂

[fathom cape]

What i can see on the website and livestream from Elgato and comment from mods :

MK2 has this hardware treatment with DPS VST insert and stuff. Same as XLR PRO

[solemn wyvern]

Yes, all the mk2 devices have the wave fx chip, which runs the hardware effects on-board.
And they all have the vst insert path, which allows vst effects on the host cpu to apply to the “mic in” device on the host computer.

[solemn wyvern]

This comment is in reference to the xlr dock not being compatible with SD+XL, because the sd+XL draws enough current that many setups would need to supply external power, and they want to ensure a good experience so it’s not officially supported.

[fathom cape]

I see thanks

Hope they will fix Wavelink, because on version 2 and 3, sometimes my PC take 10 mnt to load wavelink, it crash, i had to reload it it takes long time

[solemn wyvern]

3 is all new code from the ground up and that comes with some growing pains. They’ve already shipped a beta with fixes since the full release, and the pins here have a link to the Reddit thread where they are collecting bug reports

[fathom cape]

Nice ! i will give feedback on reddit

[grand timber]

How long does wavelink 3.0 needs for you after startup from windows (automatic app start after login)?

[fathom cape]

Well... sometimes it can wait 7/8 mnt to start working... i had the same problem with Wavelink 2.0. I don't know why, had the same problem with fresh install. And sometimes if you load Wavelink at the start it just show i white page.. If they didnt fix that on wavelink 2, i think they will not on 3.0

I expect a fix since its a all new software, but they use the same kind of code i guess...

[grand timber]

:/

[solemn wyvern]

That’s not supposed to be typical. So that’s something unique to your system.

I’m still using v2 (and win 10)
And wave link is launched before stream is fully loaded. Less than 30s to have all my background apps loaded up. (There are several)

[gritty jackal]

It should be up in less than a minute on most setups. If it's hung, most of the time so far that seems to be related to the driver bundle not being installed or conflicts with other versions of it. You may need to make sure Wave Link 2 is uninstalled, as is Wave Link 3, AND the Wave Link 3 driver bundle, then reboot and try a fresh install. I ran into that on my own laptop too, when the drivers failed to install the first time because something else was running in the background.

[sterile valve]

wave link 3 can't detect my game, any way to fix?

[solemn wyvern]

Some usual things like turn it off and on again.
Might this game’s executable have a different file name than the one you’re filtering there?

Finally, some games just don’t play by the rules and will never allow themselves to be routed anywhere other than the default device.
So the workaround there will be to use the game channel as your computer’s default output. (As it was with previous versions)

And if all of everything keep failing, the follow the link in the pins to report your bugs

[faint perch]

I've been having weird occasions of Wave Link simply shutting off or crashing when I open programs.
For example just now, I just installed Wave Link onto my laptop and had a YT video running in the bckground.
As soon as I start up Audacity, Wave Link shuts off completely and I have to run it again.

[quaint pier]

got a problem. I just reinstalled (thought I give it another try) WL3 again. My Audio Device is a Behringer USB Audio. i added some channels, for example some to music apps. And I see the Output bar showing that the audio is getting into the Elgato Music Channel. And I chose the Behringer Audio device as the output device to route Elgato stuff to. But i dont get any output through the Behringer whatsoever. I dont have any Elgato Hardware

[solemn wyvern]

To both of you, understand that this is growing pains for an all new app.
Usual troubleshooting steps, turn it off and on again, etc.
And then follow the link in pins to the bug report thread. They are working hard on it.

[quaint pier]

Which means its basically unusable right now.-

for some

thanks for the info.

[solemn wyvern]

If you watch this channel, you'd come away thinking that it's totally not working at all.
...because this is a help thread...

Elgato staff have been daily driving WL3 for many weeks before it went out of beta 2 weeks ago. It's new; some are experiencing bugs. They are working on it.
And many are using it and having a fine time.
Two things can be true at the same time.

[quaint pier]

sure.

[solemn wyvern]

People don't come in here and say, "everything's working great!" those reports don't come here

[quaint pier]

found the Steelseries Sonar software, will use that until Elgato gets that fully working.

its limited but at least somewhat in that direction.

[formal comet]

I'm missing a function in WL3 or I didn't find it yet: Is there a chance to adjust the output in 2 or more mixes simultaneously?

Forget it...Found it exactly in this second xD

[left oasis]

Anyone else having the issue in beta where when scanning for new effects it closes

[brisk oriole]

I might go back to Wave Link 2.0.... Wave Link 3 crashes at least 5 times a day for no reason

[rain goblet]

Try selecting the Beta branch of releases in the app and restart Wave Link and you should get the 3.0.1 update that has fixed toooons of bugs and crashes

I haven't had a single crash or issue since then :3

[lime juniper]

I still got crashes multiple times a day even with 3.0.1 update (3.0.1 (2490))

[rain goblet]

Oh, you should reach out to #official-tech-support so they can get your logs to see what kind of bug you get and fix it

[amber monolith]

Am i not able to use the new wave link Plugin on my stream deck if i dont have a weve link mic

[rain goblet]

Sure you will, Wave Link 3 is free for everyone!

[amber monolith]

well ive done everything and still get an erro telling me to open wave link

[rain goblet]

Did you download the Wave Link 3 plugin for Stream Deck?

[amber monolith]

Yes

[rain goblet]

Have you restarted both apps since you've installed them?

[amber monolith]

yea And redownloaded them

[rain goblet]

Hmm then I suggest reach out to #official-tech-support so they can see what's going on

[pastel lichen]

Is there a known issue with the Noise Removal (Windows) VST? I've added it, had to restart the PC but now it can't be added, after re-acquiring it in the Marketplace and restarting the PC again.

[grand timber]

so you mean I should try reinstall the programm and than it should work properly or boot up faster?

[gritty jackal]

If it's hard hung and never loading in at all, that's fixed it for some folks - though there are other situations they're still looking into that can cause it for some users. Don't forget to remove both Wave Link 3 and the driver bundle for it AND reboot before trying the fresh install if you're going to do that though

[white zenith]

Hi everyone,
Is anyone else having trouble using the license key for Elgato Wave Cast? I have the latest version of Windows 11 on both computers, but it doesn't work on either of them.
When I enter the key and click “Unlock,” my input disappears.

[hollow fulcrum]

Hope This helps someone:

Tip for anyone who is looking to re-order your channels list in Wave Link 3.0.

It can be a bit finnicky if you are unsure of how it works; if you select the channel by hovering over an area that DOES NOT activate the channel editor window or channel FX, then click and hold for a second, you are then able to drag the channel up or down depending on location.

[solemn wyvern]

I bet that "hold for a second" bit is what throws people

[pastel lichen]

I now see in the folder that there are no VST files. No wonder it doesn't work.

[pastel lichen]

Consider it fixed: removing the faulty folder and reinstalling the noise removal effect worked. For now.

[deft silo]

I've found to reorder the mixer you need to click on the top of the tile. If I click anywhere else it doesn't work, but the top works everytime. Though there's no indicator that there's a zone there. Would be nice if the mouse cursor switched to an Up/Down arrow to indicate that you are in the reorder "zone" of the tile.

[hollow fulcrum]

Yeah, as long as the pencil icon does not appear you theoretically should be good. You CAN do it instantaneously without having to wait a second, but I figured that would be a good starting point for most folks.

[hollow fulcrum]

oh and for the up/down suggestion....that would be pretty dope

[solemn wyvern]

Oh I see.

[deft silo]

I've also found there doesn't appear to be a way to select a specific TAB in Chrome/browser page as a source, I'm guessing chrome just has a single output. What I did was create an application out of a webpage using Electron. That way they show up as separate sources. If your curious on how to do this you can ask your favorite LLM. something like "I want to turn a webpage into an electron app, how do I do this."

[solemn wyvern]

Yes that's right, if you want web pages in different channels they will have to be different browsers

[hollow fulcrum]

you're out here trying to get snatched up and married aren't you....never even cross my mind to do something like that. ❤️

[eager tangle]

Is it normal for the WL3 installer to freeze my pc and make a program (Roblox to be exact) to crash? and now it wont progress past the driver step even tho i got the driver on (hence all the outputs in win sound settings

[hollow fulcrum]

So just clarifying, the installer did not complete the installation?

[eager tangle]

it worked now i had to uninstall the driver

[hollow fulcrum]

oh good, you got it working

[still summit]

ive look through here and cant see to find what im looking for. is there a fix to wave link 3.0 for effects not being applied to microphones, even though they are turned on? i have a wave xlr, and none of the effects are actually being applied (voice focus, de-esser, compressor, eq) but when i add the microphone for my headset, its seems effects for that mic get applied. ive tried restarting the app, restarting my pc, switching to the beta branch. everything i can think of besides uninstall the software. it worked at first, and then suddenly stopped working.

[eager tangle]

also the auto software detection thingy broke

[hollow fulcrum]

I know a weird answer, but have you verified they are in the correct folder or that wave link is actually pointing to them

[still summit]

im using the elgato effects, not 3rd party vsts.

[hollow fulcrum]

https://tenor.com/view/im-just-gonna-leave-im-out-hide-leaving-goat-gif-17498346

[silver knoll]

we're looking to improve this.

[hollow fulcrum]

Thanks Brett!! Nice to know ❤️

[valid ledge]

hey guys, I'd like to get something like this but that automatically detects the games I'm playing so I can adjust the volume everytime

Do you think it's possible ? The best would be that it work with knobs of course

[hollow fulcrum]

This works for me with a setup having my games going to a game channel

If your games are not being routed to the game channel automatically you can manually add them via windows sound settings or try to add it via the channel editor '+ add app' button.

[zenith hornet]

Can someone tell me, why the game channel is always broken?
After my first install I couldn't add any Game to the Game Channel.
Someone suggested, renew the channel.
Okay it works. Now since release everything fine.
And now.... without any change I can't add any Game to the Game or any other channel?!
The solution can't be to route everything new again, can be?!

[zenith hornet]

There is also a action for StreamDeck Users which... actually does not work (anymore)?!

Okay.... nevermind... a total restart of WaveLink was the solution to add the Games to the Games Channel.
Nevertheless the StreamDeck Action does not add the games anymore -.-

[hollow fulcrum]

👀

[hollow fulcrum]

I have a stream deck, which action are you referring to so I can do some testing on my side

[valid ledge]

is that possible to get them all automatically ? I have to set them all manually actually

I've added them manually, but seems like the sound isn't going in the game channel, any reason?

[solemn wyvern]

Are your computer and apps using a mix output from wave link? Effects and volume changes in wave link will only be heard on wave link outputs.

Or tell me more and I can clarify

[zenith hornet]

I put it on Dials (StreamDeck+) and used "WaveLink - Add to Channel"

There you can say the window in the foreground is added to the specific Channel

[zenith hornet]

No because StreamDeck/WaveLink does not know what a game is. You have to manually add the games or programm some routine/macro perhaps

[zenith hornet]

The regular way is using the WaveLink App -> Channel -> Add to Channel
Or you can use a StreamDeck with the WaveLink Plugin -> Add to Channel (the App in the foreground is added to the channel)
Or you cann use the Windows Audio Mixer to assign an app to a specific Audio Output

[solemn wyvern]

You can set your computer’s default output to be the game channel.
Then you only have to route the (probably much fewer) things that you don’t want to go there.

[valid ledge]

Alright, so using WaveLink once apps added to game channel, the sound isn't working for it. Any idea why?

[still summit]

i have a mic only mix, so im using that to go into my apps (games, discord, ect) i think its working now.

[queen nest]

Anybody know the fix for the wave xlr v1 tap to mute not working anymore?

[warm jewel]

after trying many times before, i did a fresh install of windows on my computer for my wave 3 usb microphone.

i am trying to install wave link but i keep getting faced with "connect a compatible device" even though i have it connected.

things that i have done:

• tried wave 3 as a first install on fresh windows, downloaded the drivers, still did not work. microphone was unplugged during process
• uninstalled wave 3 and its drivers, used revo uninstaller to remove every single file and registry in my computer
• installed wave 2, still did not work after restarting my pc. microphone was unplugged during installation
• uninstalled wave 2 with revo uninstaller, removing everything once again
• i searched on reddit and someone said to install wave link 1.1 and update it, still did not work

i really dont know what to do anymore honestly, this is so frustrating if anyone can help that'd be nice

[past tiger]

I have a question about wave link 3, is the selected audio output in the top right, the one it uses for default? I can't seem to get the to play through my sources correctly and i'm confused as to how to set it up - so far nothing is working like I want to.

My understanding was that the output top right is always used, then the added output on the mixes, are only for those mixes?

[hollow fulcrum]

To better explain what you are referring to is....if someone else can chime in to correct me, if I misspeak.

The drop down list you've highlighted is your monitoring device. Notice the Ear icon to the left of the device name.

When you create various OUTPUT mixes [horizontal columns at the very top], when you toggle the Ear ON/OFF, you are effectively telling Wave Link to use this as the DEFAULT device to play audio back when you do not have one manually added to the mix list. -I believe you do understand this [more for others if they read this]

If no audio is playing through, it may be due to the audio driver-restart may help. What are your default settings for Windows, how are those assigned?

[past tiger]

My default is set to my headset, but my issue was that I was trying to figure out how to decide personal/stream would play through my speakers. But I realise now my thinking was wrong. I was trying to add speakers to both personal and stream, which it of course can't. your explanation with the ear / monitor makes perfect sense now 🙂 thanks for the help

[hollow fulcrum]

Glad to be of aid, if you need any further assistance...give a shout!

[coarse flint]

Hi. I have a problem with Wave Cast. My setup is: a gaming PC + a laptop. I send audio from the PC. The microphone comes from the laptop. The actual problems are:

1. I can hear myself in my headphones.
2. All audio from the PC, on that same PC, is also being fed into the input (for example, if I play a video, the video audio is present in the Wave Cast input).

It sounds like the audio goes from the PC to the laptop, and then comes back again to the PC.

If I choose not “All audio” but only the browser with the video for testing, I stop hearing myself, but the input still receives both the browser audio and the microphone audio.

In general, it does not matter which devices I select in Wave Cast. At first I tried using Wave Link, then I disabled Wave Link and selected one sound card directly as the output and the microphone as the input. That did not help. I selected a different sound card and microphone, and that did not help either. I selected the laptop speakers and microphone as the output, and it was the same issue. No matter which combinations I try, I can hear the microphone audio, regardless of what I select.

I also tried uninstalling Wave Cast on both the PC and the laptop. On the PC, I disabled all audio devices except the ones created by Wave Cast. I rebooted both the PC and the laptop. I checked “Listen to this device.” The only things I have not tried yet are sending audio to another laptop or creating a new test user on this laptop.

[hollow fulcrum]

behind the wave cast application, discord, is that the 'this pc'? I've never done a dual pc setup, so forgive me if it seems obvious...

[coarse flint]

Correct

[hollow fulcrum]

Because the two systems can talk to each other via wave cast....do you have any other elgato options in the drop down or is the one currently selected in discord in your screenshot the only one available?

just wrapping my head around it all as I try to come up with something for you.

[coarse flint]

On the gaming pc no other elgato options. I disable all other devices. On the laptop side I can select wave link or hardware devices.

[hollow fulcrum]

gotcha, but there are no other elgato mixes and such specifically from elgato

[coarse flint]

No

This may be a super weird bug, and I do not know how to test it properly. I am not even sure this is actually the cause.

I may not be 100% sure, but I think I enabled “Listen to this device” on the Wave Cast input. No sound appeared, so I closed the application. Then I launched it again, and I started hearing myself. I went to disable “Listen to this device”, but the checkbox was already unchecked.

It really looks like that setting somehow got stuck in the enabled state somewhere.

[hollow fulcrum]

😬 , and what if you selected the actual device rather than keeping it on default for the listened device

[coarse flint]

It does not matter what I choose. No matter which devices I select, I can still hear myself through them. In this case, I can hear myself in the headphones connected to the Yamaha AG03, coming from the microphone connected to the Vocaster One.

[solemn wyvern]

All audio will always include inputs and outputs.

So if you’re sending a mic to that computer, and it’s set to all audio. The mic, and everything else, will come right back

I can’t explain why they did it that way, and I can’t imagine a scenario where you would want all audio to include inputs. But that s how it is.

[hollow fulcrum]

so then rather than 'all audio' could they create a mix in wave link on 'this pc' to then route to the remote pc...so that ALL audio doesn't get routed and looped back in unintendedly?

[coarse flint]

So if I select an app instead of all audio, everything should be ok?

[warm jewel]

can you help with this whenever you get the chance to read it @solemn wyvern

[restive oyster]

any idea on discord share my screen ppl can hear my desktop

like they can hear themself

[solemn wyvern]

Yeah; that seems like it would do it. Create and all audio mix that doesn’t include inputs

I don’t have wave cast, this is just what I picked up from people here trying to work through their setups

[prime hill]

im migrating from steelseries gg to wave link, the one thing im trying to find is how to boost or reduce dB for a game/youtube video, is there a plugin that does that? im relatively new to this.

[solemn wyvern]

I’m not sure what to tell you except keep trying to remove and reboot and reinstall until it takes.

[solemn wyvern]

Games and browsers can be out on different channels, so they have independent volume controls

[prime hill]

im aware of that, im talking about a db boost compared to the sliders already given in the app, like going past 100% in my instance

[covert scaffold]

How can I change my mic to a dif one

[prime hill]

i think yuou just ghave to add a new channel for the other mic

i havent found a way that lets you swap things out

[coarse flint]

It seems that I was able to resolve the issue by restoring windows to a restoring point.

[strong lion]

Why can I hear myself

[twilit bloom]

Why is the app greyed out on my stream PC and all black on my game PC. Audio from the game PC won't pick up on the wave link? Any ideas?

[solemn wyvern]

Oh ok, well you can’t exceed digital zero, but you can use a compressor plugin to increase the loudness by compressing the peaks and adding makeup gain.

[thick nacelle]

I have noise removal on and other effects but when i connect my mic to discord people can still hear background noise.

Also the Micrphonefx is not working or anywhere on my pc

[ocean sequoia]

Does anyone know how I can separate my audio channels on OBS from Wave Link 3.0? I wanna see if I can just add that one audio set on OBS like the Stream audio and the VOD audio set, and then see if I can separate the audio like my mic, game, browser, music, and chat. I like saving videos as MKV.

[solemn wyvern]

Add your mic to the mix called chat mix, and set that to be your computers microphone, and in discord.
Wave link 3 doesn’t have any hidden outputs anymore; only what you see.

Also, voice focus is far superior to the old noise removal plugin. Suggest you don’t bother with the old one anymore and certainly don’t stack them

[thick nacelle]

so then in obs how would i add that micfx with the other outputs?

[thick nacelle]

thank you so much i did stack them you are so helpful

[solemn wyvern]

The mix with only your mic in it will be used exactly the same as you used to use microphoneFX. Only difference is you can call it whatever you want now and fully control what’s in every mix.

In OBS you can use the stream mix as before and it’s up to you if that includes your mic, or if you leave the mic out of stream mix and add it separately.

[thick nacelle]

how do i add the mic to the stream mix?

[solemn wyvern]

Just include it. See the stream mix column?

That’s everything included in the stream mix, and their levels.

Checking you screen shot; it’s already included

[thick nacelle]

so this is the updated screenshot

[ocean sequoia]

I hear that if you have the MK2, you won't have to make a MicFX mix anymore.

[thick nacelle]

i dont think i have it

how do i check?

[ocean sequoia]

the app would've told you MK.2, but if you don't see it then that's an old model.

[thick nacelle]

what app?

[ocean sequoia]

wave link 3.0

[thick nacelle]

um okay yeah it doesnt say that

[ocean sequoia]

So about my question...

[solemn wyvern]

That’s correct that the mk2 devices have a vst insert path feature so you don’t need to use a dedicated mix for the mic.
But yours is an original wave 3 so yes, your screenshot is correct.

And as you aren’t using the mix called chat mix, you can remove that if you want.

[solemn wyvern]

As described above, just make the mix outputs you want to use.
WL3 can have up to 5 mixes.

Construct them however you want and add them to OBS

[ocean sequoia]

Ok but how do I separate the audio from the mixes in OBS or at least for my recording and video editing. Will all of the channels be in one place or will be able to separate them by saving as MKV?

[ocean sequoia]

please and thanks

[thick nacelle]

i dont need to use a dedicated mix for the obs? or for the mic in general? because if i go to discord and use the mic in, doesnt add the effects

but when i just created the micfx mix it uses the effects.

i just removed the chat mix thank you

[keen owl]

So this update broke something, Now instated of it linking with Windows when I made a game to the Channel. It would change over, Now it saying Unavailable in tell I go in to windows itself and change it, Then it works. The one point is doing it in the app itself and not doing all these step. So need to look in to that

[keen owl]

In obs, you choose each one.

You use one for stream and what stream hears seen it everything. for recording, it Each one without the stream mix, so you can edit each sound itself and take out the music if you want to, But also fix any other sounds for the recording when editing

[ocean sequoia]

I know that, but what I don't is if I wanna add mixes directly to OBS and see if I can separate the audio by video editing as MKV.

[keen owl]

Yes, It how I do it, and works every time.

[ocean sequoia]

Really, so I can just add a single audio mix such as Stream Mix and Record Mix on to OBS Studio and I can still separate the channels I created from Wave Link 3.0 on my video editing software as MKV file?

[keen owl]

No in OBS you need to make it for each one, or in the edting you only seen Stream mix or record mix

[ocean sequoia]

Oh alright, thanks.

[keen owl]

Your welcome

[solemn wyvern]

You need to create a mix for each separated channel you want to have in OBS.
Wave link can make up to 5 and you can spread your various apps and stuff around to them and then add each to OBS

[solemn wyvern]

Everything you use should be an output from wave link so it will have the effects and volume changes.
As I said before, set your computer default input to be the micfx output mix you made. That’s your mic for everything now including discord.
For OBS you can use the stream mix as you have already set up, or if you want things separated from that, just make a different mix and put the things you want separated into that mix.
And so on.
You can make up to 5 mixes

[thick nacelle]

thank you so much!

you are amazing!! you deserve a promotion!!!

[solemn wyvern]

You’re welcome and We are volunteers, here; Tip your servers!

[cloud bramble]

My Discord VC friends keep complaining that my audio when I use my wave xlr as input is very staticy

This is usually triggered by a game or spotify — are there steps I can do to troubleshoot this?

I’ve been having to use my headset mic to get rid of that static sounds 😢

[warm jewel]

can someone help me i fixed my problem earlier, but now my audio is reversed, the left side is sounding like the right side, the right side sounds like the left side

im on wave 3 mix

[keen owl]

It something with the new update that got push out the other day. I tried everything and it randomly happens when gaming or any kind of sounds.I even when to fully reinstalling the thing and still there.

[keen owl]

What you do to make it change around?

[warm jewel]

it was actually my iems, i just swapped the sides and now it’s fixed

[keen owl]

That good

[keen owl]

One thing I seen that fix it, was mute and umute your Wave XLR, it will happend again those. but it a tiny fix. Another thing but annoying, is turning off the setting you have for the Wave XLR and turn back on. Beside that, in tell a new update happend I have not found a long turn fix for it

[serene herald]

now my wave link crash for no reason. worked fine yesturday and now it wont even start

[rough ruin]

I got a quick question is the audio interface "Wave XLR" compatible with the beyerdynamic 770 DT 250 Ohm? 🤔

Because I'm kind of curious: Chat says that the Wave XLR is not delivering enough power to the headphones, which could result in the sound not being very enjoyable.

[charred wing]

I NEED HELP please for the life of me

i cant hear my audio in the programe unless this is unmuted but i do not wanna hear my self

[sullen ermine]

Can anyone help me? After the Wave Link 3 crashed, it stopped detecting my Wave XLR device, and I don't know what to do. Restarting the PC didn't help.

[eager ginkgo]

hey everyone, im having a mild annoyance with wave link 3
when I boot up my PC, it takes wave link about 4 minutes and 45 seconds before I can hear any audio coming through
I have it set as a statup app, but taking this long to start is a little annoying
is there anyways to improve the start time?
I can manually start the app, but I'd prefer to improve the start time

[eager ginkgo]

I found a work around that seems to work at least for some programs
in windows 11, go to the volume mixer page, click the drop down arrow and change the output device for the specific program

might require a restart of wavelink and/or the program

[sterile valve]

I'll give this a try thanks!

[sour pawn]

How do i roll back updates on the Wave 3? This newest update is so disappointing - Multiple Crashes on a daily

[solemn wyvern]

Yes, though 250 is a little high for the headphone amp in that device.

The new wave xlr mk2 that just came out is compatible with higher impedance headphones and would be fine up to 600ohms.

[solemn wyvern]

Basic troubleshooting stuff like restart or reinstall.
But anything more we would need to see an un cropped screenshot to possibly tell what’s going on

[solemn wyvern]

Try different usb ports.
I hope the crash didn’t include a power surge of some kind that could have damaged the device.

[charred wing]

this is my ss i swap ingame mic to the one it says to put it for but it wont work if i unmute that one in the ss then it works and i can hear my self ugh

[solemn wyvern]

You should report this in the Reddit thread where they are collecting bug reports. Link in the pins

[solemn wyvern]

If you joined the beta branch just leave it

[sullen ermine]

I tried using a different USB port, but that didn't help. The device is working fine; there was no power surge. I tried installing Wave Link 2, and everything works there—the device is recognized. I don't understand what's going on.

[rough ruin]

Mb King, I ordered the MK.2 one.

So the Mk.2 should be compatible with the 250 Ohm headphones?

[solemn wyvern]

I don’t understand this sentence.
What is “SS”?

[charred wing]

screenshot

[solemn wyvern]

Maybe the crashed caused the need for a reinstall

[solemn wyvern]

As I said, the new devices are fine up to 600ohms

[solemn wyvern]

Ok but I can’t see your whole wave link window because your screenshot is cropped.

[charred wing]

one sec

@solemn wyvern

[sullen ermine]

I've lost count of how many times I've reinstalled Wave Link 3 today; I even tried using the beta version, but it still doesn't recognize the device.

[solemn wyvern]

We haven’t seen this before and I still think it could be a sub issue, but be sure you’re completely removing all versions of wave link including the driver, then restart.
Then reinstall. This has been an important step for many users.

If that doesn’t work I would have to send you to #official-tech-support

[solemn wyvern]

You have nothing in your “chat mix”
Add the mic to that.

[charred wing]

in what section

[solemn wyvern]

Then set chat mix as your computer’s default input.
Any apps that use the mic (like discord) should be set to use that as the mic also

[charred wing]

hmmm will try see how i g

sec

[solemn wyvern]

The mix called chat mix. Is the one meant to be your mic for the system

Your personal mix is for your ears.
That is not to be used as the computers mic input

[sullen ermine]

Of course, that was one of the first things I did I uninstalled everything related to Elgato using Wintoys, but that didn’t help either. I’ve already contacted support; I hope they can help, because I’m absolutely shocked by this nonsense.

[rough ruin]

Big thanks

[charred wing]

@solemn wyvernnothing coming in

[solemn wyvern]

And you say did you add the mic to that mix?

[charred wing]

yes

[solemn wyvern]

You say it works in wl2?
I was going to suggest usb tree viewer to check the actual connection but if it works as a mic without wave link then the problem is deeper

[solemn wyvern]

At this point you better show me

[charred wing]

also i cannt hear the same filters in discord as i do in wave link dunno why

where can i show i dont see vc in here

[solemn wyvern]

Because it wasn’t being passed through wave link.

I mean show me your wave link window again

[solemn wyvern]

No no, you added everything to the chat mix.
That’s what you want to send to voice chat. So just your mic

[charred wing]

ahh

oh seems to work now fingers crossed i dont fk it up

ty mate i think its ok now

[solemn wyvern]

Do you understand the concept now?
Sounds go into wave link from all the various sources, and then you combine them into mixes, which go out to the other apps.
So that’s why you need one to be just the mic, so it is heard with your effects.

[charred wing]

ahh yis yis

[solemn wyvern]

Elgato is trying to start you with words that make sense, calling it “chat mix” because it’s for voice chat

[charred wing]

ty mate i think im ok now

[solemn wyvern]

Great

[charred wing]

no idea why the mic in keeps coming up and overriding it grrr

[solemn wyvern]

I think there is an option in WL to lock default devices.

But you can so open the old audio devices control panel and make sure chat mix is set as default, and default communications device.

Win key + mmsys.cpl is the shortcut to that

[charred wing]

werid i do that and it sets back to the mic in elgato one

[sullen ermine]

wl2 works great

[solemn wyvern]

Hmm. Something is setting it back. Probably reboot unlock them and try setting these and locking it

[charred wing]

and now i try change it it cuts all audio off grrr

[solemn wyvern]

Mmm yeah that really points the finger at a 3 bug.
Best we can do is wait for support I guess…

[magic basin]

Got a new PC, set up my wave 3 in wavelink 3.

Whats the best way to route it into OBS?

I only have the mic as the only audio source. So how do I get the mic audio with the effects into OBS properly?

[charred wing]

Im so lost on why it does this sigh

@solemn wyvernnow it says nothing is picking up lol done an update for the app now nothing in discord again

and now lost all sound what is going on with this

[solemn wyvern]

Man, I’m sorry to say this all looks correct so I’ve got nothing more for you besides restarting a few time to wake it up, and the bug report link in the pins for this channel.
And of course #official-tech-support

[charred wing]

Okay 👍

[solemn wyvern]

One of your 5 mixes can be dedicated to just the mic.
I think Elgato starts you with one called “chat mix” which is intended for this.
Then set your system default input to use that mix.
And same with OBS or any other app using the mic.

Further, you can create a stream mix with everything you want in OBS and add that.

[sour pawn]

yeah i just dont understand why they didnt stick to something like Wavelink 2 and work off of that instead of making something completely new and different. WaveLink 2 is phenomenal

[magic basin]

Perfct thanks

[sullen ermine]

To be honest, I liked the WL3's design and features, but its usability raises some questions

[sour pawn]

So did I and i dont know what they did with this recent update but like I said before; I have gotten so many crashes daily now its just getting frustrating.

[lucid forum]

has it been fixed were the output isnt the same in the programm as in wave link 3.0?

for example i route brower audio to obs but i have to use output system for the browser audio to be routed under browser

[solemn wyvern]

There is a new beta branch with a long list of fixes, if anybody wants to try this out.

The app is brand new code from the ground up, needed to get the many highly requested features in there in a way people would understand. So please have patience; and WL2 is still there for those who want to let it cook more. (Including me)

[rich crescent]

Hello There. I'm having an issue regarding routing my audio. I'm trying to route music on separate channels as well as other apps grouped in Elgato input channels and I find most of the applications like Spotify, discord or voicemod showing the unavailable on the source and not routing any music at all. Everything stays in the System channel even tho on my PC I've directed within apps the audio to different input channels. Does anyone have any idea about what can I do or check?

[sour pawn]

Do they plan to drop Wave Link 2 or keep updating it? Because i absolutely loved WL2

[solemn wyvern]

Wl2 end of life several months ago

[tropic minnow]

anyone with active mic... did update help you? or is your mic still registering active at all times?

[sour pawn]

🙁

[solemn wyvern]

It should show unavailable if the app isn’t launched or hasn’t played sound.
If that’s not it we only have typical troubleshooting steps like turning it off an on again.

[sour pawn]

i have issues with Minecraft Java still not showing up idk why

[tropic minnow]

anyone still have a latency ?

[rich crescent]

That does not help much. I'll try restarting the system a couple times then maybe that will help. Thanks for claryfication about the status tho ❤️

[solemn wyvern]

Link in the pins for the Reddit thread where the team is collecting bug reports

[tropic minnow]

https://www.reddit.com/r/elgato/comments/1rqexnz/megathread_wave_link_30_bug_reports_feedback/

[last oasis]

Anyone having issues where the Wave Link 3 program shuts down randomally after a game finishes?

[sour pawn]

YEP

it will just randomly crash

[last oasis]

Yupp

[sour pawn]

Sadly it must be a bug or issue because i dont know how to fix it for the life of me

[short briar]

there was an update today for wavelink so might of fixed that problem but if it didnt make sure you contact #official-tech-support so they can get the logs and fix the issue

[deft silo]

I left wavelink running when I went to bed and when I woke up it had crashed. I was using izotope mastering vst in several sources. I'm trying disabling all vst's to see if that makes any difference.

and that's on 3.0.1(beta version)

[short briar]

its not beta anymore unless u didnt update it @deft silo

[deft silo]

Your right not beta, but I'm in the beta channel for updates. I'm on... well there's a bug, I clicked on the "Copy" icon for the version and it crashes. So really, interaction with the clipboard crashes the application.

And I was able to replicate the crash.

[last oasis]

Just checked the patch notes and that "crashing" is part of it

[deft silo]

The Version I'm on is 3.0.1 (2490)

[last oasis]

Version 3.0.1 (2499)

[short briar]

yeah there was an update ^

[last oasis]

this is the updated one

[deft silo]

interesting, maybe I have to switch out of the beta channel now to get that version.

yep

[viscid fern]

I had to switch to Stable to get it; probably stick to that over Beta at this point.

[deft silo]

ya, I was hoping that the beta would've fixed the crashing I was experencing in 3.0.0. But nope. still crashes. I like the concept, but it seems computer sound subsystems are just not designed correctly to enable full application routing to different outputs. I was hoping wave-audio would be the solution everyone has been looking for and finally done right with corporate backing. VB-Audio sort of worked but is not very user friendly. Here's to hoping they can get the bugs fixed soon.

Loosing audio because it randomly crashes during a stream or recording session makes it mostly un-useable.

[solemn wyvern]

There is a beta branch again as of a couple days ago, but sounds like you might have to bounce back and forth to get updates when they move to stable.

[eager tangle]

My channel level actions on my Stream Deck mk 2 doesnt update unless i select them in the SD software idk if its something with the Stream Deck app or just WL (also idk if its a Stream deck problem but since it has to do with WL so yeah)

so cuz of that i uninstalled WL3 and its plugin

[brisk oriole]

I had that issue but I just got an update version 3.0.1 (2499) So we'll see if it the bug is fixed

[humble tapir]

anyone seeing a but where the UI is not indicating mute on channels in the mixes panel? It mutes but it doesn't turn red. I had to removed the channel from the mix then re add it for it to start working

did update this morning. after removing and re-adding it is working

[last oasis]

I updated... restarted pc... played 1 game of League and once my game was done it crashed again

[solemn wyvern]

Keep reporting to the thread so the team can have all the info!

[peak maple]

launched my pc today and noticed a static buzz sound coming from my wave 3 (first gen). did a bunch of tinkering and found out the screws are causing the interference. anyone else had this issue or have a solution?

[slim sleet]

new update yayyy. Let's hope they implement an "auto add to some channel" ahah

[solemn wyvern]

Screws? Can you be more specific?

[peak maple]

the screws... that come with the microphone

[dire summit]

Anyone know the latency of the xlr dock MK2? trying to compare things

[solemn wyvern]

Ah, do these attach it to the yoke? (And then to the stand or arm?)

[peak maple]

these are the two screws that come with the mic. they attach to either side of the mic to keep it on the stand. the screw and the inner screw hole are both metal so somewhere there is a grounding issue but i dont know a way to fix it

i dont know what a yoke is

[solemn wyvern]

Yup that sounds like the preamp circuit ground to the mic body isn’t secure.
Once it has a good connection the buzz should be eliminated

Yoke is a y shaped bar that holds the mic on either side.

[peak maple]

ah, any knowledge of how i can ground it?

[solemn wyvern]

That’s not really a fully formed question.
Latency between what, to what… even different plugins will have their own amount of latency they introduce, from signal in - to the next place that signal goes

[solemn wyvern]

It just needs to be connected to ground. Maybe push and squeeze on the mic body and see if you can restore that good ground connection to the shell

If it’s doing this a lot and it’s pretty new you might ask for warranty service.
But I have a condenser that does this sometimes, and usually I twist a little on the bits that thread together to reestablish ground

[peak maple]

nah its like 2 years old now i think. ill try a few things

[solemn wyvern]

Elgato’s warranty is 2years.
For what that’s worth

[peak maple]

ooo

ill have to take a look at when i bought it

[solemn wyvern]

I would mess around with it to see just how hard it is to keep the buzz gone. And then write to #official-tech-support if it’s a continuing problem.
They are very kind, especially to polite, reasonable requests.

[peak maple]

oki ty!!

[sullen ermine]

why they "Locked post. New comments cannot be posted."? How do I report a problem? lol

[gritty jackal]

https://www.reddit.com/r/elgato/comments/1rqexnz/ is the new thread

[sullen ermine]

oh ty

[gritty jackal]

No worries, I put in a request to get the pinned one updated too

[keen owl]

Updated it 2 times but still showing the same things. Why update to 1.0.15 when that what it is already. Seem like another bug. (MK.2 Wave XLR

[deft fox]

yeah that's the wrong thread, you'll want this one https://www.reddit.com/r/elgato/comments/1rwc9lo/megathread_wave_link_301_bug_reports_feedback/

[gritty jackal]

Yeah, I actually just messaged someone about that

The sticky on the old thread should be pointing to the new one, but it's pointing back at itself right now. They'll get that fixed

[left oasis]

Anyone else elgato vsts just open black screen

[grand birch]

perhaps you should reinstall it

[obtuse nymph]

I got a question... My laptop had a built in mute feature for the in-built mic. I added the mic to the wave link and each time i mute everything mutes ( Audio,Mic) How do i seperate them?

[hollow fulcrum]

do you have a stream deck or no?

[obtuse nymph]

Sadly I do not

[silver pivot]

Hey everyone! I have a quick question about Wave Link 3.0. Is it possible to lower the latency of my microphone? I see the microphone have no latency (fader from the source is instant) but then the mix has decent amount of delay (the actual mix fader). Anyone have any ideas on how to fix this? Let me know if you need any more information. Thank you! :)

[hollow fulcrum]

okay just making sure I don't try to offer a solution you have no ability to use...

[obtuse nymph]

Ah ok ok 😃

[orchid lava]

Hello Guys!! Anyone also having issue with WAVE CAST using WAVE Link 3.0 where in game chat the mic and the game audio together come out?

[solemn wyvern]

Comparing input channel meter to mix meter…..Plugins could impact this, but besides that, no. Some plugins are near zero latency while others can add quite a bit.

[hollow fulcrum]

From what I am finding, you can’t separate the laptop mute key as it mutes the whole device; That key is a hardware-level mute.

You can install something like MicSwitch and use a keyboard shortcut to mute just your mic instead.

That way your audio won’t get affected. I know its not ideal to use 3rd party as a solution.

If this is something that you'd like to explore, you can find it here, hope this helps:

https://github.com/iXab3r/MicSwitch

[obtuse nymph]

alright thank you if there is anymore issues ill tell them here

[hollow fulcrum]

Sounds good, best of luck on your endeavor!

[hoary gate]

Thank you for keeping WaveLink 2 availabe to download even if it is 'End of Life', WaveLink 3 is a mess.

[hollow fulcrum]

Have you submitted any issues you found to the team via the appropriate channels so that they can look into them?

[hoary gate]

Yup!

Every issue I am having is on the known issue list. Yes I downloaded the beta update and no what was fixed was not fixed. But yes I said something on the reddit feedback post.

[hollow fulcrum]

Sick! Any issues you want to post here to see if anyone in the community can assist?

[hoary gate]

Wavelink 3 closing when closing another application?

[hollow fulcrum]

and you've tried their resent release 3.0.1?

[hollow fulcrum]

it was released as of today.

[hoary gate]

Yup! That was the update I installed, had it crash imediately after and uninstalled it and went back to 2 while things get sorted out.

[hollow fulcrum]

gotcha, okay

[ornate python]

yep still crashing when another app after the update

[slim sleet]

happens to me too right now. i just closed OBS and RESIDENT EVIL REQUIEM

[ornate python]

i actually had 2 different crash faults in reliability monitor, Fault Module Name: coreclr.dll and Fault Module Name: StackHash_0000

[silver pivot]

Yes I am comparing the input channel meter to mix meter. I am not using any plugins though it is just the microphone

[hollow fulcrum]

Can you tell me, are you using 'default' sound settings and do you have your wave link locked to specific input / output devices? And also are your kHz set to 48?

[pale lintel]

did the disscord screen sharing bug get figured out yet?

[hollow fulcrum]

you can also try updating your .net runtime to see if this helps alleviate the issue, especially with the coreclr.dll fault; you can find it here:

https://dotnet.microsoft.com/en-us/download?utm_source=chatgpt.com

[solemn wyvern]

You’d have to ask the devs if there are any hard numbers, but around 25ms was the starting point for wl2. Which is near instant, and then plugins and external routing could add to that.
I think they are doing some things to lower some of latency in some parts of the app for 3 but I’m not sure how that would come out in numbers, and might just be for the monitoring path on the mk2 devices. (The vst insert feature)

It looks as close to instant as I can imagine on my system.

If you can see a visible difference that may be a bug.

[fierce portal]

start app at login never turn on...

[knotty nexus]

@solemn wyvern Just got an update today...
Guess what, my problem with WL crashing did nor changed... Although they did try to fix it...

[hollow fulcrum]

try updating your .net and see if that fixes the issue, link above.

[young jetty]

can someone help me with this?

also, can someone confirm if your sound check is working on ur desktop or laptop's speakers? not sure if a bug or an issue for me

[knotty nexus]

I program... and is always up to date because of that...

[hollow fulcrum]

❤️

[cerulean ingot]

Hey guys! Just downloaded the new wave link app. Do you still have to restart your PC like how u did with the old wave link software u downloaded. Or can I jus download the app and use it without restarting

[knotty nexus]

It is always recommended to restart you computer after installing anything... specially if it involves drivers like WL

[cerulean ingot]

Okay sounds good. If I didn't restart before using the app will it damage anything.

Gonna restart my PC now tho

Only asking cause it didn't prompt me to restart like the old software

[knotty nexus]

damage? probably not... But some errors may happen...

Or just random things not working...

[cerulean ingot]

Ah okay. Would u recommend me uninstalling the wave link app and reinstalling it

[knotty nexus]

nah... just do a restart and go for it

[cerulean ingot]

Awesome thanks man. And that's restarting it even if I already plugged the wave xlr in and used the mic

Sorry for so many questions

[knotty nexus]

It asks to unplug for the instalation...

[cerulean ingot]

Yeah! I waited to plug the wave xlr after installation of the app.

I plugged it in when prompted to connect an elgato device

[knotty nexus]

But you are right... It's .NET fault...

+ System 
  - Provider 
   [ Name]  Application Error 
   [ Guid]  {a0e9b465-b939-57d7-b27d-95d8e925ff57} 
  - TimeCreated 
   [ SystemTime]  2026-03-18T00:59:17.4053510Z 
- EventData 

  AppName Elgato.WaveLink.exe 
  AppVersion 3.0.1.2499 
  AppTimeStamp 691d0000 
  ModuleName coreclr.dll 
  ModuleVersion 10.0.125.57005 
  ModuleTimeStamp 691ddc6e 
  ExceptionCode c0000005 
  FaultingOffset 0000000000011dd6 
  ProcessId 0x10098 
  ProcessCreationTime 0x1dcb672597cdfd4 
  AppPath C:\Program Files\WindowsApps\Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496\Elgato.WaveLink.exe 
  ModulePath C:\Program Files\WindowsApps\Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496\coreclr.dll 
  IntegratorReportId 60970288-6948-456b-b35a-1f6f767e5314 
  PackageFullName Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496 
  PackageRelativeAppId App 

@hollow fulcrum

The key point is this: Wave Link does not use the .NET installation on your system at all. Look at the path shown in the error log:
C:\Program Files\WindowsApps\Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496\coreclr.dll

The coreclr.dll that crashed is sitting inside Wave Link's own folder, not anywhere in the system. WL bundles their own copy of the .NET runtime inside the app package itself, completely separate from anything installed on Windows. So the crash is happening inside Elgato's bundled runtime, and your .NET installations have absolutely no influence over it.

I'm reporting this RN

[hollow fulcrum]

😲

So same same but different...issue is the .net but a different built in instance...👀

[knotty nexus]

yup

Means your installation could be always up to date like mine.. and this will keep crashing...

[eager ginkgo]

Try closing the apps in task manager and then reopening them

If that still doesn't work, navigate to the sound mixer in windows 11 and manually change the output method to your preferred channel

When it says unavailable it usually means a different output method has control over the app

In the case of games, usually in the audio settings of the game you can change the output method as well

[silver pivot]

Ahh I see! I'll have to do some more research on it thank you so much! You think this would have something to do with it first going through my UAD Apollo Twin X?

[keen owl]

Having random Wave link 3.0 trying to crash, Nothing is showing why it is. just stop working for a few sec then start back up normal. Only happened when sounds get loud those.

Also it saying the mic is muted but it not muted at all.

[prime hill]

isthere a way to add an app to a mix that isnt in the list? like modded minecraft instances arent able to be searched

[solemn wyvern]

Don’t really know. My Apollo 8 has no unusual latency on Mac
Though I have some other issues with it..

[narrow flare]

Hey, just got my wave xlr mk2, i can hear my system, but its not in my mix. i have the iems connected to the back of the wave xlr. any tips?

[keen owl]

Yes, just look for java in the list when the game show up.

[prime hill]

i did, to nothing

[warped flower]

hi there gang! has anyone else noticed any plugins causing problems? (im 99% sure i deleted the vst but it says its still causing crashes)

[prime hill]

my modded minecraft doesnt name itself that, but names itself the modpacks name

[silver pivot]

Fair enough lol. You think maybe because I am on Windows? I think there is no ASIO driver support just yet

[keen owl]

Had to find it re do it seen I had to reinstall Wave link 3.0

[keen owl]

I just had nothing there and have a button to add the app to the channel, so I do not have to find it in the list every time. That why I know that it. Seen it just added it and it working right this min for me

[silver pivot]

Also @keen owl Quick question so I just had to end my stream... I added voice chat as a source (has discord vc) to my stream mix and all of a sudden it just stopped working and my stream could not hear discord and people talking. I ended stream and tried restarting the app multiple times and it still won't work. I also tried deleting the source/mix and replacing it. Any ideas?

[keen owl]

If you have a steam deck, you could do the Wave link: Add to channel and choose what channel you want. so you do not have look for the app you want to add to a channel.

[silver pivot]

Discord comes up as an app but then no audio goes to it but it was doing it all before

[keen owl]

What is discord set as?

[unkempt edge]

still an issues, on beta, fix or else i switch to old version

last warning

[silver pivot]

It is inside my Voice chat channel

[prime hill]

okay i did find it, do you know what to search for when im playing league? the default ones dont work

[keen owl]

Not really, some things have it name other have a weird name like Minecraft java. That why I started doing the button on the stream deck.

[prime hill]

what button?

[keen owl]

If you have the plugin wave link with the app stream deck, you can make the button.

[prime hill]

ohhh i see, and how do i select which one to add to the channel? im installing the deck software right noew

[narrow flare]

or am i going to have to select each program via system to hear audio

[keen owl]

Inside discord itself, not wave link

[keen owl]

What is the system itself set to?

[silver pivot]

Yes I can hear it now but it crashed before without me even knowing and it stopped working and giving an output. Is there a way I can at least either be alerted when this happens, or how to restart the app and make it work again, or not have this happen again at all?

[keen owl]

If you have it set to like game and your OS system sound coming through game, It because that where the system know where to go to. Why I found having it set to system and a channel name system even if nothing put in to it.

[keen owl]

Be honest not sure, seen I been having weird things happened from the different updates.

[silver pivot]

Hmm ok thank you I'll see if I can find more information! :)

[keen owl]

You can look at their redit for things. Some times they help there.

[narrow flare]

like do i need to add each program to the system spot

[silver pivot]

I will check it out!

[keen owl]

Is your window setting for audio set to system?

[keen owl]

👍

[keen owl]

@silver pivot

[narrow flare]

no to headphone

[keen owl]

So the system will make the sound go there.

[silver pivot]

Thank you!

[narrow flare]

but to hear it, i must add each app to system

[keen owl]

Inside wave link, under your personal mix Add your headphone there. and make your system set to system, and mute it, so you not hearing it or take it off the streaming mix, so your stream never hear it.

[narrow flare]

correct?

[keen owl]

ya

If that where your headphone connect to the pc. then ya. So you hear everything normally. The stream mix is what the stream hears.

If you do not want to hear system sounds Then just do not add it to personal mix or mute it all together, Just make sure the system stay system, inside window setting.

[royal sphinx]

why does this report audio going through the chat mix if the audio is dead silent after my VSTs processing it.

[keen owl]

Is the VST in OBS or wave link?

[royal sphinx]

Wave link

[keen owl]

Is that mix in OBS set to chat mix?

[royal sphinx]

yes

If I speak it does report audio

[keen owl]

O you was having the random bug that say I am talking and showing up but no sounds is happening. Are you also randomly showing it when you have other sounds in the background?

[royal sphinx]

yeah, I am usually listening to music, though the gain appears to be reporting too high also, I have it set to 50db gain on my xlr dock for my stream deck +, which would show nearly 0 audio on wave 2, but shows this 20% constantly, I think the base line it is reporting is too high

monitoring it also is almost inaudible with no VST pipeline in place

[keen owl]

Ya had to do a complete reinstall thinking it would fix it because one of the update broke something. But it still there some times. Waiting for another update to fix it.

[royal sphinx]

🫡

[keen owl]

This update post to do fix crashes but now I getting random crashes and stop responding at times as well.. So it more a waiting game

[hallow flare]

um

how do i connect my mic to the wave link

i got an Wave DX
Dynamic Vocal Microphone.

imn using a scarlet intereface

[uneven cove]

Hey question

[uneven cove]

My friends Wave Cast when downloading on streaming pc it downloads to Media Player then says it’s cannot open etc. but on the gaming pc everything opening just how it should

[hallow flare]

can u help me connect?

[uneven cove]

What do you mean?

[hallow flare]

like

i have my

xlr mic connect

and my scarlet interface

but it wont show

like it doenst connect

[fossil kestrel]

in the past I had no problem to switch a Game between a voice Channel it waas immadeatly played over the choosen. but now it doesn´t work. - I start a game, sount is running over Mainsystem Channel, i try to change it to game channel, but it doesn´t and says altough its unavailable

[limber chasm]

anyone else Wave Link keep crashing?

just randomly closes every once in a while

[late jackal]

why is this $70? isnt it included with wave xlr?

[magic lava]

Wave Link 3 still crashing on the newest update when opening or closing apps.

[sullen ermine]

I ran into this problem too—thanks, man, for the fix. I hope they fix RNNoise; it’s the best noise reduction plugin out there.

[keen kindle]

can someboy help me because the new update i cant hear any thing in my headset and i have restart pc and i dont know what tho do please excuse for my bad inglish

[fathom cape]

Its just the software xD

[delicate oriole]

create channel button missing in new update?

[keen kindle]

i dont know tho use it because the old one was easyer in my eyes so i need help but my inglish is not so good

[zenith hornet]

"Wave Link 3.0 supports multiple Elgato Wave devices in a single setup, along with capture cards and other hardware inputs. Up to 4 hardware inputs can be added, plus 8 software channels. Each channel can hold multiple apps, so in practice your software inputs are unlimited."

Besides 4 Hardware/Wave inputs you can have up to 8 channels.
Seeing your screenshot I recommend that you create one Channel "Games" and in that Channel you can route all your Games. You do not need a Channel for each game

[zenith hornet]

I do recommed YouTube and Tutorials on that. There are a lot in plenty languages. "WaveLink 3 Setup/Tutorial/First Steps" etc.

[keen kindle]

i got a wave dx and he is not finding them my wave link

[sullen lintel]

Heeey everyone! Im just moving from Wave link 2 to wave link 3 , As much as I love the updates Im having more struggles with Wave link 3 comparing, seems a little more complicated. Before I used it to split audio for stream etc, So im just trying to test out for some reason I cant seem to recover Browsers audio at all , Would anyone be able to let me know if i gotta change something specific?

[wispy iris]

The new Wave Link on Mac OS keeps randomly starting up. Not just on regular startup, it simply will start in the middle of something else and kill all audio and take over. It is super intrusive and I have never had any other app behave in this manner. Is this a bug or a feature?

[wispy iris]

This would kill a live Ableton Live performance for example, or mute you and switch off audio during a Zoom call. It is a pretty bad bug. I looked around and found no fix, presuming it is because the app has only been out in the new design for a few weeks. Any help appreciated.

[zenith hornet]

sorry no clue

[zenith hornet]

what do you mean be "recover browsers"?

[zenith hornet]

Well WaveLink is normally used as a headquater for the whole system audio. Normally you use it to route all of the system audio. Installing the app means it will try to "help" you. Of course you should be able to deactivate. For me it sounds like a early bug

[sullen lintel]

As in i cant hear anything,I think i figure it restarted + channels werent showing

[keen kindle]

my wave dx is not found on the new update of wave link

[solemn wyvern]

Voice focus is free in wave link on wave device channels.

There is a vst plugin version available for anyone who wants to run it on any app and on any channel and any number of channels.
I thought it was $50… are you not looking at USD?

[solemn wyvern]

Wave dx is an xlr mic; the interface you connect it to will be what shows up as a device on the computer.

[zenith hornet]

Have you looked up a Setup/Tutorial Video on YT already for first install? This should help to manage the basic audio outputs and audio routing

[keen kindle]

I can't set up my microphone right now because I don't know how, and my English isn't very good. In Wave Link, I can't find my microphone.

[sullen lintel]

Been trying but audio all gone now and just messed up

[solemn wyvern]

What audio interface have you connected your wave dx to?

[keen kindle]

stream deck + from elgato

[solemn wyvern]

The xlr dock?

[keen kindle]

yes

[solemn wyvern]

Then that’s the device you’re looking for in the list. Xlr dock

[zenith hornet]

If you have used WaveLink 2 before you must have deinstalled this completely. I would recommend to deinstall WaveLink 3. Look if audio is working again and than fresh install

[solemn wyvern]

Wave devices should appear at the top of the left bar.

[sullen lintel]

I did do that which lowkey kinda regreting now, should had watched a video before breaking everything thought wave3 would be somple like wave2

Its going through but I dont hear anything

[keen kindle]

i think i got it

[zenith hornet]

In the upper right corner is that your actual audio output device like speakers?

The Headset

If you go on the like Personal Mix
If you manually add an output device there - does that work?

[keen kindle]

i think this goood or not?

[zenith hornet]

besides the non dark mode 😛 yes should work

[native narwhal]

Just set up my wave dx with the xlr dock mk2, the auto gain sets it waaay too high so I can hear every sound in my room. Lowering the gain to abkut 30 helps, but for some reason I sound tinny

hmm weird, after restarting my pc, the sound check finally works in wave 3, and the mic sounds very nice there, but it sounds super tinny and bad in OBS

ah ok it was purely obs settings

[frank dagger]

Hey guys. Any clues why it adds so many instances to my volume mixer? In WL3 i'm only running Spotify through Channel -> Personal Mix

To add to this:

I'm running only 4 channels right now in WL3 - plus a volume controller knob in Stream Deck+.

[solemn wyvern]

Click any mix to select that as the one you’re monitoring. The ear icon will appear.
This directs that mix to the primary output chosen at the top right.

[sullen lintel]

Hey there i figured the issue , new channels werent being picked up had to restart the pc 2/3 times

[solemn wyvern]

Ok good. And in the screen shot you also hadn’t clicked the mix you want to monitor.

Since there was no ear icon

[drifting sonnet]

(Sorry if stupid question) Does the Wave XLR Faceplates fit on the new Wave XLR MK 2s and the originals? Or just the original XLR? For example if i want to get the wild lavender face plate will it fit the MK 2

[solemn wyvern]

The lights are different on the mk2 so I would very surprised if they were interchangeable

[drifting sonnet]

Dang it, thanks for the info

[nova swift]

Hey the program isnt seeing my bluetooth speaker

[sour pawn]

How do you add bluetooth devices onto WaveLink 3?

[vapid coral]

HOLA,

I can't seem to get my speakers and headphones to switch seamlessly with the software! When I try to switch it is stuck on headphones

[nova swift]

How are you switching

With the output on the top right?

[vapid coral]

ive used a button on my stream deck from a plugin and i also use the wavelink stream deck plugin to try as well

I think i might have solved it

im gonna input everything and see

[nova swift]

ah sorry I dont use those things can't help

i had a similar issue

its because I was changing me output incorrectly lol

[exotic quarry]

hey guys. I got the new wave XLR today and since i have issue. whenever i open OBS or meld studio my mic audio is kind of stuttering and makes a very bad noise while i am talking! any help is appreciated

[slim sleet]

wave xlr firmware update done? you can find a red dot in wave link 3.0

[exotic quarry]

i think so its 1.0.15

[slim sleet]

yeah! Try your mic without any effects on

[exotic quarry]

seems like we found the bad guy. its the Voice focus- ai coustics!

[exotic quarry]

its actualy all the software effects that does that!!

[slim sleet]

i kinda hate it with XLR (i used it on wave 3). Fixed! yayyy

[exotic quarry]

how did you fix it? seems like all the effects are makin that problem

[slim sleet]

ah i mean we find your trouble ahah... i personally don't use voice focus for now 🙂

[exotic quarry]

hehe,

[exotic quarry]

after long time waiting for it to arrive kind of disappointing

[hallow flare]

help?

[hallow flare]

question

Wave DX
Dynamic Vocal Microphone. does this mic work

[exotic quarry]

i dont know i am using a shure sm7b

[hallow flare]

oh

how did u get ur mic to connect?

i have a scarlet solo interface and than the mic i just named

[vapid coral]

I can't get discord picked up in the wavelink 3.0 software but I can select it, there's no sound being detected though, can anyone help?!?

[exotic quarry]

if you have the wave xlr just connect the mic to the xlr plug and connect the the other cable from the wave xlr to your computer!

[hallow flare]

oh i have like the cable

like i’m plugged into my interface

and i’m using a scarlet solo interface

[solemn wyvern]

You don’t have a wave device, so don’t look for it there.
Add an input channel and select your scarlet interface from the list of available devices.

[fossil storm]

hello!! I'm having trouble with the wavelink 3.0 app. I don't hear any audio even though I have my headphones selected as my output.

if I set the output as my headphones in my pc settings, it works perfectly fine, only in the app is where it doesnt work.

[hallow flare]

could you show me a screenshot? i’m kinda slow

[solemn wyvern]

Probably you haven’t clicked any of the mixes to assign it to your primary device.
Click the mix (next to the name) and you’ll see the ear icon when it’s engaged.

[hollow fulcrum]

like so:

click in that area

[solemn wyvern]

Click out of connect a device in the top left, to mixes.
Then click add input.
(I think it’s input, but maybe it says add channel, I can’t remember)

[hallow flare]

this?

[solemn wyvern]

To everybody, Elgato publishes getting started pages and even videos.
If you are coming here for help before reading and watching those…. Please take a best and go back to those before you ask we humans to be google for you.
It’s hard to keep up at times like this with new software.
Please help us help you.

[solemn wyvern]

No. The mixes.

[hallow flare]

oh i see

[fossil storm]

when I do that, my audio is glitchy and it sometimes just fades out

[hollow fulcrum]

Try checking windows audio settings and make sure your audio is at 48000 Hz System>Sound>Elgato Input Device Name>Properties

and do that for all your inputs so, everything on the left side of wave link...just to be sure they are all on 48000 Hz

May have to restart

[somber leaf]

hello i have this probleme with my wave link
Faulting application name: Elgato.WaveLink.exe, version: 3.0.1.2499, time stamp: 0x691d0000
Faulting module name: Microsoft.ui.xaml.dll, version: 3.1.8.0, time stamp: 0x74c53e9a
Exception code: 0xc000027b
Fault offset: 0x000000000039dec5
Faulting process id: 0x1F30
Faulting application start time: 0x1DCB70120506258
Faulting application path: C:\Program Files\WindowsApps\Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496\Elgato.WaveLink.exe
Faulting module path: C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.8_8000.770.947.0_x64__8wekyb3d8bbwe\Microsoft.ui.xaml.dll
Report Id: bd809a88-7596-4af2-ad92-c29b2355baee
Faulting package full name: Elgato.WaveLink_3.0.1.2499_x64__g54w8ztgkx496
Faulting package-relative application ID: App

can someone help me ?

[hollow fulcrum]

is this off of a fresh install of 3.0.1 or update from 3.0.0

[somber leaf]

hm

what can do

i reset my pc today

and when i install WL this error is there

what can do

[solemn wyvern]

I bet this is a .net framework error

[fossil storm]

still doesnt work,

[somber leaf]

what i have to do so ?

[solemn wyvern]

Make sure your install of .net framework is up to date, maybe even install it from Microsoft fresh.

[somber leaf]

this one ?

[solemn wyvern]

It looks like you haven’t clicked any of the mixes to assign them to be monitored on your primary device

[hollow fulcrum]

In the same windows audio setting, if you go down a little, can you send me what your advance settings show if applicable

[solemn wyvern]

If that’s Microsoft’s site, then yes

[somber leaf]

i've already install the latest version

[hollow fulcrum]

try this one:
https://dotnet.microsoft.com/en-us/download?utm_source=chatgpt.com

[somber leaf]

i will try

[hollow fulcrum]

for the audio enhancements, is there an off/disable option?

if so do that and restart...see if that helps?

[somber leaf]

launch WL now ?

[fossil storm]

alr

[hollow fulcrum]

restart and try

[solemn wyvern]

We are just guessing, but the error looked like the kind of thing you see with faulty .net frameworks installed

[somber leaf]

no change

[hollow fulcrum]

okay lets try this

are you familiar with what a system tray is

[somber leaf]

nah

[hollow fulcrum]

pretty much its the up arrow next to your clock on your main monitor

[somber leaf]

oh yes

[hollow fulcrum]

exactly

[hollow fulcrum]

click that and make sure elgato is nto showing

okay good...now lets try this

open your c drive

users folder

[fossil storm]

still glitching and fading out.

[somber leaf]

what i have to do next ?

[hollow fulcrum]

one sec I got a work call

[somber leaf]

my bad

[hollow fulcrum]

oh your good 🙂 sorry about this

[left oasis]

i tried reinstalling elgato eq and compressor still getting a black screen

[hollow fulcrum]

okay back, lets see where you are at

okay do you see 'appdata' folder

in the users folder, click on your logged in user folder

go to:

Local>Packages

do you see that

[hollow fulcrum]

and that folder is empty

[somber leaf]

y

[hollow fulcrum]

okay I believe you had two folders that were named similarly check the other one as well

user folders that is

okay there

click the three dots under the name at the top

then click options

go to the view tab

[somber leaf]

y

[hollow fulcrum]

enable 'SHOW HIDDEN FILES, FOLDERS, DRIVES

[somber leaf]

apply

back to package ?

[hollow fulcrum]

Apply

then see if the appdata folder shows up and navigate to the package folder

[somber leaf]

empty

[hollow fulcrum]

and that is where I think the problem is, the program didn't fully install

you should see:

try installing again

[somber leaf]

can u call ?

@hollow fulcrum work call ?

[hollow fulcrum]

yeah I was on a work call, are you able to use the reinstall button