wave-audio

[wanton void]

Yeah wishing to create a consistent sound is why I invested in the Wave 3.
At the start it was reliable and solid. But more recently it is all over (and as I say I think this is possibly due to discord implementing more).

I have everything turned off in Wave Link because sadly between Wave Link and Discord, it is Wave link that is the less reliable.

For example Elgato Noise Removal keeps turning itself off. I don't know why, it simply does.
This then led me to asking you a few weeks ago, and trying voice focus etc.

And Voice Focus in my view is not an upgrade or replacement to Noise removal, as it includes (what I deem) more noise by focusing on all voices regardless of if I use push to talk or not.

So yeah I am at a loss.

[solemn wyvern]

Voices aren’t noise.

Voices are what all these processors attempt to extract from the background noise.

I can imagine voice focus might do more to highlight other voices in your room because it’s able to do more, reducing reverb and making the voice sound closer.
That’s intentional.

But it’s not meant to be used in a room with other voices in the background.
(Though, none of these are)

[wanton void]

Youve never heard my house 😄

[solemn wyvern]

I mean, I don’t have to.

This is what these processors do.

If you are using a mic in a room with other voices from people or tv shows…. The mic is going to hear those, and voice isolation processors will attempt to isolate them.

[rain goblet]

Best thing you can do is be CLOSE to the mic and reduce the gain as much as possible

[solemn wyvern]

I suggest, if you care about your mic quality, change the situation you’re using the mic in. There’s nothing else you can do.

Anybody out there who has a good clean mic sound, has a quiet room without others talking.

There is no other way

Yeah but wave 3 is not best for that.

If you are going to have other voices in your room the best thing for you, is a headset mic

Nothing else can get closer and isolate more

That’s why sportscasters use them in noisy stadiums.

Or get that thing that you press your lips to on the side of a field. Haha!
But you need your hands to operate those.

[wanton void]

headset mics sound horrid. I loath them.

[rain goblet]

vuvuzela? XD

[wanton void]

And sadly I am not in a position to change the situation in which I use my mic

[solemn wyvern]

Hahaha

Sorry I’m not laughing at you.

About the vuvuzela

[rain goblet]

XD

[solemn wyvern]

Headset mics usually sound bad.
Good sounding ones are expensive.

[rain goblet]

[solemn wyvern]

It’s an expensive tech to shrink down a mic and still sound good.

And most gaming headsets don’t dedicate any quality or data bandwidth to the mic, so it’s really extra bad

[wanton void]

Again it is why I put a bit more in and got the W3

[solemn wyvern]

Look at this product I found on google.com https://share.google/9lCJd0PXYahH6NGdE

[rain goblet]

Even quite expensive headsets have bad sounding mics, very tincanny sound

[wanton void]

I will never get perfection of course. I know this

[solemn wyvern]

Right but this kind of mic will hear everything in your room

That’s what mics do

[wanton void]

But I dont expect to have to change settings every day either

[solemn wyvern]

You shouldn’t. Maybe something is interacting with other processing in discord, or

Maybe if the voices in your room aren’t the same day to day. I don’t know

[rain goblet]

What I did with my condenser to only pick up me and nothing else is 1) Reduce gain as much as possible 2) Have the mic below my chin angled slightly upward so not even breaths gets picked up 3) Noisegate plugin to remove anything lower than my full speakingvoice

[solemn wyvern]

But that headset above is what I would recommend to somebody who wants a good quality mic as close to their mouth as possible for isolation,
You would need a preamp for it. Like wave xlr

But Och you don’t have people in your room?

His mic sound isn’t noisy. It has background voices in it

[rain goblet]

I had a friend over and he wasn't heard on stream unless he stood next to me and talked same volume I was

[wanton void]

I have a gain of 4db and the mic is not even 1 fist width away from my mouth

[solemn wyvern]

There are a lot of factors. A more reflective room will hurt this, too

[rain goblet]

things such as voicefocus will amplify voices even in the background, so a straight up noisegate should solve it

[wanton void]

Right now its working as I want, but this is because I have removed all control from wave link and left it to discord

I will have to try later with wave link again but as I mentioned above, as an example, Elgato Noise Removal alone keep turning itself off.

[rain goblet]

Oh, Discord's settings is another can of worms, tons of auto gain and other stuff in there messing with things

[wet junco]

Do you got a stand for the mic? Like connected to ur desk that you can angle? That could help with positioning the mic for better audio quality for you

[solemn wyvern]

Ok I’m gonna leave you to it.

(Have a deadline today for a client video and I’d love if they had time to send me feedback before weekend)

I think your main issue is expectations.

Make sure you use the sound check feature to set up your effects. Be as close as you can to the mic… but I think it’s generally a mismatched microphone type for your situation.
A dynamic you could press your lips into would be better, and a headset mic would be best.

[wet junco]

Oh also maybe check windows audio settings. That was givin me issues for a bit.

[solemn wyvern]

I would say that the recording you sent sounded… normal. Good. I could hear the other voices.

But it didn’t sound like windows adding any of its own voice isolation, or spectral effects. For what that’s worth.
So I think it’s mainly a fight between discord that could be causing funny business. Maybe.

But anyway. Those are my thoughts.

[wanton void]

I have the low profile arm

[wanton void]

Again I am not expecting perfection. But certainly am not expecting this level of aggro either.
If the Elgato Noise removal behaves and doesn't turn itself off then I can look at removing the discord side of things and see if things hold.

[solemn wyvern]

Plugins turning themselves off is not supposed to happen.
They disable when the channel is muted but should turn back on.
Ask #official-tech-support about that

[wet junco]

Honestly reinstalling the software and making a backup of your settings might fix it?? Idk I mean I normally don’t get issues with the elgato products but I have had to reinstall softwares before if an update breaks it

[wanton void]

Already tried this also

[onyx marten]

Any idea about when Wave Link 3 will be out of Beta form?

[gritty jackal]

Whenever they're done testing it and it's been updated enough to be stable I would guess. It might not HAVE a timeline for that yet

Or it could be full release next week. Keep in mind this is community help, we don't really have any insider info, and generally Elgato staff can't release stuff like that anyway.

[spare oyster]

sick and tired of Wave Link 2.0 breaking my system. I can confirm its Wave Link. Tried a 'in place restore' on windows, system restore from a day or two ago, and like 5 other various fixes.

The instant I uninstall wave link and restart PC, my audio works fine. The second I reinstall Wave Link and restart my PC, everything breaks again. It completely stops all video and audio from ever working on my system. I can't hear a thing. WL 2.0.6 (3780)

Even Wave Link 2.0.4 has broken my system video/audio playback. Not impressed.

[knotty crane]

Will i have issues the way my wave:3 microphone cable routed like this? I have the LP arm with the wave:3 a shock mount and the pop filter. Those pink wires are my iem’s.

[crystal linden]

Im trying to install wave link 3.0 and it says this and I clicked install driver and it only goes gray

No download window or anything

Any advice why it doing this (btw i uninstalled the previous wave link)

[pure wing]

Elgato would be the only ones to know when it's ready. They just released an update to the beta... so my guess not yet.

[pure wing]

I wouldn't recommend that at all. @solemn wyvern I think you're qualifed to explaine abouthe IEM's cables...

[pure wing]

reboot your pc try again.

[crystal linden]

No dice

I’ve seen so many people with this kind of issue and the only solution I’ve found was completely resetting windows

[pure wing]

oh no... you shouldn't have to do that at all.

reinstall the software.

[crystal linden]

I didn’t lol

I did that too .

[pure wing]

good, cause who ever said that had 0 time for troubleshooting.

[crystal linden]

I know right lol

[pure wing]

it's late, but I can make time for a VC real quick.

[crystal linden]

Ok give me just a quick second

[pure wing]

ok

[crystal linden]

ok im good now

where to join?

[pure wing]

ah you have to DM me

[crystal linden]

okok

you will have to add me so i can dm you

[pure wing]

sent

[solemn wyvern]

doesn't look like an issue to me.
There's quite a kink in the headphone cable but if that's not much tension so maybe they're just soft

[pure wing]

#official-tech-support

[elfin peak]

How can I boost whispers? I have Voice Focus on 85% strong and I have the Wave 3 EQ preset. Whispers get cut off

[lost flint]

Hello, wondering if anyone has the same issue as me, I am using the wave link 3 beta and about once every hour or so while gaming it will just close for no reason so I lose all my audio, is this a known bug or anything?

[trail kayak]

i just realize that my icons have a white background but later if i go to the reddit post last beta update https://reddit.com/r/elgato/comments/1qdvsln/beta_megathread_wave_link_30_windows_update_4_new/ his icons are "png" is there anyway to fix this? i already uninstall

[solemn wyvern]

Probably dynamics control will be what you need.

Elgato compressor does what it says on the tin.

I will mention specifically because it’s whispers you’re concerned with: the best plugin in the world for this is Maxxvolume by waves.
That’s what I use for my dynamics and it’s an all in one.
Compression, leveler, expander/gate, but then importantly for this question; it has an upward compressor.
Kind of a compressor in reverse that raises the level of signal when it’s below a threshold.
Really powerful for dealing with low speaking parts along with the rest of the program material.

If you’re careful to isolate the voice first with voice focus, and set its expander carefully, I find 9dB of boost on the upward compressor will make any whisper just as audible as full voice.
(Your settings will be different)

[solemn wyvern]

Reddit is the home base for the beta.
Check there and report your testing feedback.
(Link in the lower left)

[wet junco]

Yo you needed help with the wavelink right? I can’t remember but I just installed the beta software and it’s really nice. Might fix your problems. If you are using the xlr, turn phantom power off, usb mic turn it on. And really look at the settings. They have a better layout now

[knotty crane]

Oh yes, my headphones are just loosely wrapped around the pop filter so that they’re not dangling since they’re IEM’s. But yeah, I did that just so they’re not dangling and putting stress on the the headphone port of the wave:3. My biggest concern was is if my USB-C cable would be too much of a problem or not. I’m honestly surprised at how loose the wave mounts the microphone too. I’ve got the screws finger tight as I can get them, but it will still tilt back and forwards. So I was just worried about if the USB-C cable would be in a situation where it would get broken or the port for the microphone.

[twilit marten]

i have the wavelink beta installed, and whenever i open it says i have a malfunctioning plugin system.data_1.dll - but there is no way to removeo r uninstall plugins. i deleted the plugins from the folder and all deleted plugins and even changing the folder, whenever i open the software it keeps saying malfunctioning plugin

[tacit rampart]

Wavelink Beta just force updated on me and killed all my sound, period since I don't have a elgato mic...really sucks as I'm in the middle of work, pfft. I wish we could use this if we have other perifials. It is what it is though. Someday I will add the mic, maybe.

[eager tangle]

Did you try the suspected plugin on 2? (WL2)

[tacit rampart]

It was a cruel tease though, making us think it was gonna be usable with non elgato mics.

[twilit marten]

i just want to be able to remove it, i only started using the software when wavelink beta came out like a month ago

[eager tangle]

It’s either the plugin or the beta we want to delete every variable as possible

[twilit marten]

ive deleted every plugin except for the 4 i use, but they either still show up on my add effects list or as malfunctioning plugin

ive deleted every plugin from this list except the elgato ones and somehow they are still in the list but not in the physical v3 folder

when i add plugins is it copying them and saving them somewhere else?

[eager tangle]

The only place I could think of is the appdata folder

[solemn wyvern]

Beta is for testing.

Dont put it on a mission critical system.

And don’t judge its features as if it was a retail release

[tacit rampart]

Oh I get that. I'm not mad. Now, I'm just trying to figure out how to get the Elgato mic I want soone, cuz it's way better than the other software I used. I didn't unistal the stable software cuz I'm not that silly so it was a quick fix. But still, lol

[solemn wyvern]

You must fully remove wl2 before installing 3 beta.

If you didn’t remove 2 first then I suspect that is at least partially what’s not working right

[tacit rampart]

I never had WL. I only have Elgato stream peripherals, no mics ever, It's totally different brand of software and It was disabled. 3.0 worked perfectly fine that way with nothing interfering.

Till this update that is. 🤷‍♀️

Maybe I'm missing something, I'll take a closer look at the update notes once I can log out of work. If not and that change was made, I say it was a great marketing tool as, like I said earlier, now I'm trying to figure out how to get the mic I wanted sooner than planned, lol

Mainly as the alternative software does not work well with sound output on my IEMs but WL3 was fab with them.

[jade iris]

Hi, Im having issues with Wave Link and Wave Cast not working together, I had Wave Cast working from my stream pc to my gaming pc with another program but I went to Wave Link now I do not get any sound from my streaming pc when I have put a input for Wave Cast and I have the correct source going in. Anyone ever ran into this issue!

[karmic walrus]

Is there an estimated release date for leaving the beta phase yet?

[rain goblet]

Nope

[eager pebble]

Hi!
I have the Elgato Wave 3 microphone. I tried to set it up by following a YouTube video, and everything seemed fine! However, as I am a woman, my voice goes high-pitched when I scream in fear or joy, or when my voice is a little higher, so I end up being censored.
I tried removing the compressor, limiter, etc., but I don't understand why it's still the same!

[solemn wyvern]

Probably noise suppression is interpreting distortion as noise.
Turn on clip guard and if needed also Lower your mic gain, then set up your compressor again with the new gain setting.

Since compressors come after the mic preamp, they can’t prevent distortion if your gain is too high even for clip guard to protect from.

Generally screams can be hard to separate from noise, for voice isolation processors. But you can make it better by preventing distortion.

[onyx rover]

has anyone had the problem of starting up wave audio 3.0 and just says "Starting Elgato Wave Link" one moment - we are preparing everything for you but it just crashes after and its been like that for the last month and a half

and ive updated already

[wispy lintel]

Gotcha I sent a email to create a ticket also just testing with obs on my laptop it shows elgato as a playback device is that normal? When I test it I can see it playing on my laptop which has OBS on but not hear it from my gaming pc

[solemn wyvern]

It’s a playback device on whatever device is the source of the video. Because that hdmi is video and audio destination.

The computer capturing with the card -where the usb is connected- the capture card is an input device for video and audio.

[stoic crane]

Is it possible to import a wavelink 2 profile with all my settings into the new wavelink 3?

[trim saddle]

Hi I'm having an issue!(happening on both wave link 2 & 3)

Aside from my headphones, I had previously been able to switch to external speakers as an additional audio out. Recently, when I switch to the external speakers, I get no audio out, even though the metering is showing sound. Any idea on how I can fix this? Thanks!

[pulsar garden]

Hi. I have problem with discord screen share with wave link 3.0. Problem is, when i share my whole screen with audio, people in voice chat can hear themselves from that stream. So discord can't mix minus itself, i believe. Without wave link this problem won't appear.
My discord audio output is routed to wave links separate channel and from there to personal mix for my headphones in wave 3 headphone output. Windows default output is as "system" channel in wave link, and that goes to personal mix aswell. I've tried to let discord output to windows default output, but that didn't do anything.
Is this problem with discord or wave link? I believe with 2.0 this problem didn't existed.

[solemn wyvern]

No, wl3 is a full rewrite and doesn’t charge any compatibility.

[solemn wyvern]

The intended way to do this is to change the destination of your monitor mix, rather than setting stream mix to hardware. Does that work?

[solemn wyvern]

Discord
They don’t show you any options or allow this to be changed, but when screen sharing the whole screen I believe discord hooks the audio from your system default audio output.
So if your default is your headphones, the stream will capture everything you hear.

I think this was not different for quite some time, but discord updates pretty regularly and I don’t know if it used to to be subtly different before.

If you want them to hear just the game, you could change your default system output to your game channel.
This should work the same in wl3 and 2.

[pulsar garden]

I want them to hear everything else, but not themselves. Easiest solutions might be discord adding feature to screen share where you can select what audio device it actually streams, so i could select my stream mix for obs which doesn't have discord audio.

[solemn wyvern]

Yup, that would be good if they ever started giving settings for things.
In the past there was sometimes device selections for different things, but nitro user get different option screens… and who knows. They should fix this with options.

[pulsar garden]

I just don't get how discord handles that system audio sharing. Without wave link it works just like it should. People can hear everything else but themselves. I've tried different configurations with wave link, but no change. I tried to change discords audio output to wave link's system channel, so it would be the same where everything else basically goes (and that's the one is windows default atm). Still problem exists since that is not the output i'm hearing. Only working configuration is to change windows default output directly to headphones and let dowscord use that. Then it can mix minus itself.

I assume that discord should share windows default audio output (system channel at wave link in my case), but that doesn't make any sense since my discord audio isn't routed there.

[solemn wyvern]

What’s your system default?

[pulsar garden]

It is "system" virtual channel in wave link

[solemn wyvern]

Hmm. Yeah so that doesn’t even follow what my best guess for what they do

[pulsar garden]

Yep because that channel don't have discord audio

[solemn wyvern]

Right and, how would it work differently without wavelink? I don’t really know.
But the only solution is they surface these settings just like they do for mic device selection.

[pulsar garden]

And it doesn't make sense how discord would know what is the "real" output device i'm actually listening, because it's set in wave link. It seems like discord magically figured out that i use headphone output in my wave mic, and shares that audio. 😄 Makes no sense

[solemn wyvern]

Maybe they hook foreground apps audio and exclude themselves.

It really doesn’t make sense and they are doing a very bad job by hiding or removing all these settings.
Ages ago you could pick.

[polar hill]

Hello everyone, recently just joined because i'm looking for help on a specific issue i have only seen one thread about but no fix. I'm having issues with WaveLink (latest version and previous versions tested), whenever i try to play a youtube video or twitch stream WaveLink interferes and causes the videos to infinitely load. How am I sure it is WaveLink ? Because i did a clean install of Win11 and when WaveLink is running the issue arises, but whenever i kill the program suddenly youtube works fine. Please can anyone help, i have not found a solution yet and I only saw one Reddit post about it with no fix.

[solemn wyvern]

This sounds like a driver failing to start.
I’m surprised it would continue through a reinstall of windows, but did you just do a repair install over the top, or actually wipe out the data and reinstall?

I suggest two things, first, remove the offending channel from wave link and re-add it. This usually clears up problems with specific virtual audio devices.
If that doesn’t clear it up, then I think fully removing wave link and its settings files might be necessary to wipe out the corruption.
Uninstall and then delete or move the wavelink folder from $user/appdata/…/elgato/

then restart, and reinstall wave link fresh.

[polar hill]

Full wipe clean Win11 install

[elfin peak]

Hey have a question. Unlike the GoXLR, can I technically have multiple audio channels in obs and changing each channels volume gets reflected in obs?

Please ping

[solemn wyvern]

Yes, but no.
The virtual audio devices that wave link uses as its channels, can be added to OBS individually, but doing so will give OBS the same audio feed as wave link is receiving on that channel.
Wave link is a mixer, so any changes made to audio in wave link (including effects, and volume changes) are only heard on wave link’s outputs.
So if you want the mix you build in wave link to be heard in OBS —with effects and volume adjustments— you must add the stream mix to OBS.

[trim saddle]

No, it doesn’t. When I switch the monitor mix to my speakers, it’s just silent.

[solemn wyvern]

Ok so check that the virtual devices haven’t been turned down or muted by windows in the sound devices properties panel for each one.
Also when you’re in there make sure any enhancements and spatial effects are disabled.

One other thing to check: does the monitor mix work when routed to the wave devices own headphone port?
When routed there, it goes direct and does not pass through the mix virtual device, so that could be a clue where the issue is in the chain.

[trim saddle]

@solemn wyvern Yup. I checked all of that. The monitor mix does work when routed to the wave. I've attached a clip to show you. Hope this helps.

[solemn wyvern]

Ok so, it working when routed to the wave device I think indicates that the problem is the virtual audio devices are muted, or otherwise being interfered with or not installed correctly.
I’d be checking those other things to see if windows is messing with things. (It loves to)

And also, this all goes for wl2
Wl3 is a beta and while many of our tricks and workarounds might work there, too; it’s a full rewrite with a totally different driver, and currently in testing phase so all bets are off with wl3.

[fallen oasis]

i ask again

for the twelfth time

why do i keep having to reinstall wavelink to get it to work? Literally i could be sitting here, with my mouse switched over to my laptop, only obs open nothing happening intensively and BOOM wave link crashes

so i have to stop my whole stream and either restart if that fixes it or restart and reinstall

why

why cant elgato make a software that works

[solemn wyvern]

Been using it for many years. Never have to reinstall.
Only ever had to reboot it a couple times…

So if that’s the entirety of your question I guess that’s the best answer I can find.

[trail kayak]

Hi im trying to do a .bat to "restart app" but the problem is that with each update broke cuz 2010_x64_g54w8ztgkx496 any way to fix this?
With StreamDeck works fine

@echo off
taskkill /IM Elgato.WaveLink.exe /F
start "" "C:\Program Files\WindowsApps\Elgato.WaveLink_3.0.0.2010_x64__g54w8ztgkx496\Elgato.WaveLink.exe"

[gritty jackal]

What did support find in the logs last time you talked to them?
Does it work better for you if you roll back to Wave Link 2.0.4 instead of 2.0.6?

[swift hemlock]

I installed wave link for the first time and it’s not opening at all, reinstalling didn’t work, restarting didn’t work either.

[wispy lintel]

Update: HEY LOOK i can hear it using Wave Beta 3.0 checked OBS on my macbook and I am able to hear the audio now just switched the harware output manually in the channel. I'll add more channels later/tommorow but its looking better since video and audio now show on OBS on my laptop

[stoic crane]

So that means I have to set up everything that I'm currently using like plugins,equalizer etc. again starting from zero again? 😮😭

[half thistle]

Hi some one have issue with wave link beta(latest) and xlr ? it seems the audio effect and voice focus not works at all
Similar issue with other secondary mic it seems the audio effect not works

i have other many issue like i cant cchange the colors of RGB dot of xlr and some other stuff ( i have open a ticket but actually no answer or solutions.)

im moved on the beta software for some other issue with the stable software v2 :S

[swift hemlock]

Anyone?

[solemn wyvern]

No details about your setup.

[sour pawn]

Completely off topic but how do you like your Monitor?

[hybrid creek]

past 2ish days iv had the issue where all my audio channels jump to 100% when i open something like a software or game or browser

anyone else having that issue?

[solemn wyvern]

This sounds like something that was happening when wavelink and stream deck are being used together, is that right?

I think this ended up being a bug some users had in WL 2.0.6
And rolling back to 2.0.4 is the workaround.

[hybrid creek]

yes i have streamdeck + i use to control audio

thats the ver im on right now

[solemn wyvern]

You’re using the wave link 3 beta, therefore you’ll need the beta version of the wave link plugin for stream deck and forget what else I said.
(Helps to have details)

Your versions of all these apps and the plugin need to be contemporary with each other.
If you’re still having weird behavior after that, then we assume it’s beta stuff and you should report your testing feedback to the Reddit megathread; link in the wave link app.

[hybrid creek]

ahh ok

i wasnt having any issue with it till like 2-3 days ago

nothing updated either

i had a streamdeck update but i did that yesterday to see if it fixed

but that makes sense ill try that

actually nvm im already on the wavelink3 beta stuff for streamdeck lol

[subtle sapphire]

i would like to install plugins for wavelink 3.0 but when install them and they finished they not showing up :c

[ruby stump]

Has anybody had this issue where it sounds like the audio is buffering just a little and you get this crackling like noise or complete silence then audio returns

[solemn wyvern]

I think wl3 doesn’t have a button to make it rescan the plugins folder so, just reboot and restart the app. As long as the plugins are in the right folder, eventually it will scan them. Might take a few tries.

[subtle sapphire]

ohh alright gonna try it later! tyyy!

[steel geyser]

just do start "" "Elgato.WaveLink.exe"

[steel geyser]

you have an old Wave Link version, the current one is 3.0.0 (2010)

[rapid zodiac]

new wave link 3 beta plugin v3.0.0.197 is a nightmare. Thanks Dev's.

appreciate the "update" that my SD+ can no longer find.

Is Corsair employing Helen Keller to do their development?

[solemn wyvern]

You sound frustrated.
Keep in mind that devs do not monitor this channel and the people offering help here are user volunteers.
And that beta software is available for testing and providing feedback, so expectations should be in consideration of that.

[hybrid creek]

i checked for update and nothing

[rapid zodiac]

oh 100% chap. On the same thought track. No doubt in my mind that dev's don't monitor here at all, but hey, gotta vent somewhere right???

as a dev myself, I have zero expectations for beta's, other than "if it's working, don't break it when you step up versions"

Would be nice to see a massive company like Corsair, actually putting some thought into update rollouts though. seems a little slap-dash

[steel geyser]

did you switch to the Beta release channel? in the selection below the button

[hybrid creek]

no on stable

beta gave me a few issues

[steel geyser]

all versions are currently beta, so they all could have issues

[hybrid creek]

true

[twilit marten]

howe do we uninstall/remove plugins from beta

[solemn wyvern]

Vst plugins aren’t installed into wave link (any version) but into the system as a whole. Any app that uses vst plugins will use them from the folder they are installed to.

[twilit marten]

i deleted all the vsts from my pc, and they still show up.

every time i open software, but its not a plugin on elgato and i deleted this system file, but it still appears

[solemn wyvern]

As discussed above, the wave link beta doesn’t seem to have a button to trigger a rescan of plugins.
Restart and reboot until it does so.

[solemn wyvern]

This right here does not look like a cat plugin.
I don’t think we are talking about the same thing.

You probably should wipe out your beta install and after fresh

[twilit marten]

ive also deleted all of the added ones except for elgato and they still appear as well,

thank you

[solemn wyvern]

Yeah two answers.

The system DLL thing… that doesn’t appear to be a vst

[swift hemlock]

What details do you need?

[solemn wyvern]

All!
The more we understand about your equipment and software, and the issue you’re having, and what you’re trying to do when it happens, the more likely we will have a way to solve it, or at least inspire the right question to figure out what it is.

[swift hemlock]

I don’t know what to say exactly I just tried to install it and it won’t open

[swift hemlock]

Is it because I don’t have a wave link device?

I’m reinstalling it again right now

[solemn wyvern]

Maybe.
I don’t know what you were trying to install and onto what, for example.

[swift hemlock]

I’m trying to install wave link audio

On my PC

[solemn wyvern]

Wave link 2?

[swift hemlock]

I guess

Maybe I’m downloading the wrong one

Never mind, there’s only one wave link

Yeah, I’m trying to press it to open it and it’s not opening

[solemn wyvern]

There’s wave link 2.
And there is a beta for wave link 3.

Wave link 2 requires a wave device, or stream deck + connected.

[swift hemlock]

So I’m assuming wave link 3 is for any microphone?

OK, so maybe that’s why wave link 2 is not working

[swift hemlock]

What is download (arm64)?

[solemn wyvern]

That’s for computers with arm CPUs.

As in, not intel or AMD, x86/x64

[swift hemlock]

OK, so I’ll just do the regular download for wave link 3

OK, so that’s why it wasn’t working. I was downloading the wrong one.

[solemn wyvern]

Wave link 2 is hardware locked. Only runs when one of the devices I mentioned are connected.
Wave link 3 is a beta right now. But is not hardware locked. Free for everyone.
It requires win11

[swift hemlock]

I’m gonna try wave link 3 now

[swift hemlock]

Yeah I knew that, I just didn’t know that it was a separate download

[solemn wyvern]

It’s not at all the same app. Fully rewritten.

[swift hemlock]

Yeah, I didn’t know that

OK, I got it now

[solemn wyvern]

Great!

[swift hemlock]

What happens if I do a stable release channel for wave link 3?

It’s supposed to be in Beta, right?

[solemn wyvern]

Yeah I think that doesn’t do anything. Maybe prevents you from getting updated builds as they come

[swift hemlock]

Ok

[solemn wyvern]

There is no stable so. Yeah as you say.

[swift hemlock]

Ok thanks

[trail kayak]

my hero 🫡

[hybrid creek]

side note from when i had issues earlier about my wavelink audio jumping to 100% when i opened a new application or game

i have both the new and old wavelink open

i opened the old wavelink like 2-3 days ago and ig it started to open when windows opened and i just never caught on

[mossy sigil]

Hi everyone! 👋
I’m looking for some help with configuring my Elgato Wave DX + Wave XLR for streaming.

I want to make sure my microphone settings (gain, filters, Wave Link, etc.) are optimized for clear voice quality while streaming (and possibly recording).
If anyone has experience with this setup or can share recommended settings or tips, I’d really appreciate it!

Thanks in advance 🙏

[gritty jackal]

A lot of these settings are dependent on your setup and preference.
Gain should ideally be as low as you can set it while still being heard to help filter out background noise, but depends a bit on your positioning and voice.. Generally you'll want to start aroudn 45 dB and tune up or down from there.
If you're looking for a good starting point though, just set the gain then turn on Voice Focus - it's designed to clear out the background noise, reverb and to give you some light tuning which should give you a good baseline. From there if there's a specific aspect of the audio you want to tune, that's when you look at adding other filters

[mossy sigil]

Thanks for the detailed reply, that makes sense 👍

I’m already working with relatively low gain (around 42 dB depending on distance), and the mic is positioned close to my mouth on a low-profile arm, slightly off-axis.

My goal now is more about fine-tuning for live streaming use:

• keeping a natural voice (not too processed),

• avoiding things like breath noises, vape sounds, or room reflections,

• and making sure it translates well both in Wave Link and OBS.

I’m currently experimenting with additional filters (RNNoise suppression for voice, ReaGate, EQ, ReadComp).
If you (or others here) have recommendations on which elements are worth handling manually vs leaving to Voice Focus, I’d be very interested to hear your approach.

Thanks again for the insight!

[solemn wyvern]

You can’t have both wave link and the beta installed. Either needs to be fully removed including the driver before installing the other.

[solemn wyvern]

It’s not really a matter of letting voice focus do some things or not.
Voice focus only has an intensity control. So turn it up until you get the desired amount of voice isolation, and then adjust the rest of your effects with that in place.

My video on setting up your mic is shared in #1291136160676188172

Voice focus is pretty gentle while being effective, compared to some other noise suppressors, when it comes to artifacts.
But as with any of these, the more noise you make them remove, the more artifacts could be left in the voice.

[lament mist]

Is there a feedback channel for the software?

bcs changelog popup is broken

[solemn wyvern]

That’s the beta you’re showing there… so go ahead and follow that link in the lower left of your screenshot.

[tacit rampart]

So I have a Wave DX on the way, problem is I couldn't get the Wave XLR. It is apparently sold out everywhere I know to look. Will any XLR interface work and Wave link will still register my that I have the DX?

I haven't even figured out an alternative, I'm just debating getting something cheap to get me by till I can get the Wave XLR. I hope it's going to be available againg someday, lol

[solemn wyvern]

Yes, but no.
The USB audio interface is what's needed to unlock wave link. The wave DX is just a microphone with no preamp or interface for the computer. Hence why you needed the wave XLR.

I think something is coming soon, though. The xlr and the dock version are both out of stock...
I would recommend sitting tight for a little while or getting something cheap. Or borrowing something maybe?

[tacit rampart]

Yeah I knew the dock as well I looked into paying the xtra for the Stream deck + xlr but no go. Maybe I will just hold and see what happens.

[solemn wyvern]

I don't know anything for sure and I don't work for them... but hold tight.

[tacit rampart]

Was a total unplanned purchae, but purple was back but low so I jumped, lol

[solemn wyvern]

with wave link 3 in beta (which will be not hardware locked by the way) I have a feeling

[tacit rampart]

That would make sense.

I am using wave link 3. It freaked me out a few days ago when everything reset and I thought it wouldn't work with my mic anymore. After work when I actually took time to look, total 🤦‍♀️ moment.

[solemn wyvern]

no it's going to be hardware unlocked. it's just a beta... if something messes up

[tacit rampart]

Yep, once I looked at things, I was all duh, right I have to bring it in as a mix, lol. But it worked out, cuz it's part of the reason I was looking on the site and saw the purple DX back so...🤣

[solemn wyvern]

there we go!
DX is a good mic.

[pure wing]

I use it, can vouch.

[tacit rampart]

Nice.

[hallow isle]

anyone have any input on why every time i try to add audio effects to my wave 3 mic in wave link 3.0 my software stops responding and i have to task manager to close it and reload it for wave link to work again

[rain goblet]

Might depend on the effect you're trying to add, if it's something too heavy to run and not used for live effects?

[hallow isle]

just the elgato EQ i downloaded it from marketplace then try to add it and as soon as i go to edit the EQ the Window for it pops up but you can only see the outside of the window and the rest is see through when i try to click on it the the entire wave link 3.0 program stops responding

[rain goblet]

Then all I can think of is either the EQ didn't install correctly, or your computer might be missing some sort of dependencies

[hallow isle]

ok i will try to uninstall the eq effect not sure how but i will have a look online im sure i will find it thank you

[solemn wyvern]

Remove the DLL file from the vst folder.
You might need a fresh install of everything.
It’s a beta so, have to expect some of this.

[cunning raven]

I wonder if elgato ever plans to fix any of the insane latency issues with monitoring and wavelink. Or how you can never hear any of the effects while monitoring. You always have to use that little record and playback feature to test and see if they sound good. No way to monitor it in real time. But really the issue is in incredibly bad latency in monitoring. Like if I hook up my guitar interface to my computer and add it as an input in wavelink, my guitar becomes unplayable due to latency in monitoring, I pick a note on my guitar and it takes some amount of time before I hear it in my ear. Make it impossible to play a piece of music on my guitar . elgato always says that's due to processing on the machine that goes on when it receives an input and sends an output but in this day and age that is not good

I guess the real question will always be with wavelink, why can I not real-time monitor mics or instruments in wavelink?

[solemn wyvern]

That's just a fact of how host-based digital audio processing works. Nothing to "fix".
Wave link can't monitor effects in real time without latency because the processing is happening on the host CPU, so it's behind the input buffer.
Zero latency monitoring in digital systems can only happen on the device, which is why the direct monitor control in eglato audio hardware appears as a mix control, balancing between the direct audio from the mic, and the mix coming back from the host computer.
Any system that can monitor audio effects processing is doing so with DSP processing on the device, not the host.

[cunning raven]

How come when I add my guitar as an input, no effects, there's still a lot of latency. In this case, wavelink isn't processing the audio, there isn't any effects added on the input

[solemn wyvern]

The audio is going through input buffer and output buffer. All of the conversion takes time, effects can add more, but often individual effects are pretty negligible compared to the buffer.

If you're wanting to create music and monitor your instruments in real time, you'll want an interface that has enough inputs for everything you're trying to monitor, then it's real-time monitoring will be effective and have no latency.

In my recording studio I use UAD Apollo interfaces, so I can have effects in real-time on all my inputs, because they're being done with DSP on the device.

[cunning raven]

Okay, I appreciate your responses here. But that would mean I would get rid of my stream deck plus and xlr dock correct And get rid of wavelink?

At this point this is just conversation, but how do devices do it on device without any latency? It still requires processing time and power to do correct?

[solemn wyvern]

Well.. Wave link isn't really made for music production. That doesn't mean you can't use it and the stream deck with other software

[solemn wyvern]

DSP processing on board the device. As I said.
So this means the device has some kind of CPU in it. (usually FPGA chips, like the SHARC chips in UAD gear, etc.)

The effects processing is done on the device before the audio passes to the host computer

[cunning raven]

The thing that wavelink and the stream deck plus get absolutely right is audio routing, and being able to adjust individual monitoring and stream levels, on the stream deck plus via the knobs, which is why I would love to use that

[cunning raven]

Maybe elgato/wave could make such a device

[cunning raven]

That's what I always thought. The stream deck plus with XLR dock was originally envisioned to be

[solemn wyvern]

Yeah so for music you really want to use a DAW of some kind, made for music. And a multi-channel interface. With this interface it will have direct monitoring for all its inputs. And be able to receive a mix from the computer to include in the headphone mix.

Wave link can send its monitor mix to any interface you're using. So... just don't use the wave device as your input. wave devices only have 1 input anyway, so.... Surely you already needed a second interface, or are you just doing guitar? If it's just one input then the wave interface can work fine. You just need a direct input box to convert your guitar to a balanced low impedance signale for the mic preamp.

wave XLR will work fine as long as you need just one input

[cunning raven]

I could be wrong, cuz I have never used the wave XLR, but from what I've heard it's fine with no effects. But as soon as you add an effect there is instant latency

[solemn wyvern]

Wave XLR is the same as the XLR dock.

But yes, because the effects are on the host CPU, as I said

for all digital systems, without exception, zero latency monitoring can only happen on the device itself..... before the audio is passed to the host computer.

Therefore, the only way to do effects on live inputs with zero latency monitoring.... is to do those effects on the device.... not the host computer.

Wave link is software, so it's effects are always on the host computer.
And wave devices don't have DSP, so they don't have any processing for built in effects.

So all zero latency monitor will only work, if you headphones are connected... with a wire... to the device that has the mic preamp in it.

If your audio has to pass to the computer for processing effects, or to send audio out to a different device for output.... then there will be latency.

If you plug your headphones into the hardware that also has your mic preamp in it, then you can monitor that mic input with zero latency.

[primal jay]

Has anyone had a problem whit WaveLink 3.0 adding on any channel VST plugin crashes the app? and auto scale plugin windows always resetting to off?

[indigo tundra]

Guys, how can I route the standard Windows audio to one of the mix channels?
Basically, I want any and all audio from applications and Windows that isn't individually routed to be a single audio source that I can choose the destination for.

[solemn wyvern]

Windows default devices where that all will go

It doesn’t let system audio be routed to anything other than default.

For what it’s worth, my default is set to the game channel, so I don’t have to route dozens of games and this also catches the few games that don’t play by the rules; and windows system sounds are actually just… off.

[crude cosmos]

For the mac users (streaming) that use windows for gaming. What is the best way to use the wave xlr dock and also share mic to windows gaming pc? I have the SD+ xlr dock connected to mac (stream) and would like to use the mic on gaming pc as well during sessions. Some games may require to use the mic (REPO for example).

[timid silo]

I have a problem when I scream or laugh my voice cuts out, any solutions
I have wave xlr and rode podmic

[crude cosmos]

thats when you use any form of voice isolation. (Voice focus)

[timid silo]

Yeah I’ve tried to lower it but nothing works and if i had it off they can here my keyboard sound

[crude cosmos]

Use a noise gate (preferably reaper plugins VST)

[timid silo]

How does streamers have that quality voice like when they scream it doesn’t cut off or be loud what is the secret for that?

[timid silo]

I have it but I don’t know much about it can i show you and tell me what is wrong?

I don’t know what to do so i used the help of AI

[young jetty]

for someone with a deep voice, what's a good way to equalize with the equalizer? or is there a better plugin for it?

[solemn wyvern]

Equalize by listening. Dont use any numbers or settings from any other voice because those were chosen for….not your voice.
My video on this is here https://discord.com/channels/581549424518365226/1345520825717227551

And for screaming, the more your scream sounds like distortion the more voice focus will interpret it as noise and suppress it. Make sure you’re setting your gain appropriately and using clip guard.

If you hear streamers whose screams sound like they don’t have this issue, their screams might just sound less like noise, or they are using less or no voice isolation… which means their room must be very quiet and well treated for acoustics.

[half thistle]

some oen can help me ?

[solemn wyvern]

I leave the mic (wave xlr) on the game pc and send the audio mix over to the stream computer via capture card.
Alerts from stream pc come back to game pc (for the monitor mix) via 3.5mm cable from line out to game pc line in. You’ll need a ground loop isolator.

You can set it the other way around if you want, audio attached to stream pc, and using the return line to send the mic audio back to stream pc instead.
But doing this will make game audio latent, since you’re hearing it after the capture card conversion and wave link input buffer.
And using a Mac, you can’t try wave cast which would have lower latency.

[solemn wyvern]

Sounds like
Beta stuff to me.
Reddit is the home base for beta software. Maybe you’ll find some workarounds there.

[half thistle]

i have open official ticket and post on reddit no solutions, Support advised me to switch to the beta because I was having problems with version 2 on Win 11 Pro. Now, however, those problems have partly disappeared, but others have been added.

[solemn wyvern]

Some of the stuff like the light controls, I expect and just not implemented yet, but I know the actual routing and effects are working for many so if it’s not for you then I have to assume beta stuff.

You could try wiping out the app and all settings and starting over.
But personally I haven’t done any beta testing on windows since that system is mission critical. (And it’s win10)
So I generally let questions about the beta fly by unless it’s something I immediately know the answer to, or a simple user error thing. Reddit is where the beta discussion mainly happens since that’s what the devs monitor for feedback.

If you have specific questions about the stable version I’ll see what I can do.

[half thistle]

https://www.reddit.com/r/elgato/comments/1q308zc/multiple_issue_with_wave_dx_wave_xlr_wave_link/

@solemn wyvern the first part of the reddit post is related to the wave link stable

[solemn wyvern]

Sounds like this is about hibernation?

The volume fader in wave link doesn’t have to match the % slider in windows. They aren’t the same scale. (Logarithmic vs linear) Don’t ever look at the windows one.

But anything to do with losing connection from sleep or especially hibernation… those states are very unreliable with peripherals on x86 platforms. Some systems might not have issues, but many will; and it’s a crap shoot from one setup to the next. It’s just a “feature” of x86. (Another thing arm is far superior on)

If your system configuration isn’t working with sleep state or hibernation you could check bios settings for any usb power state stuff. Check windows usb selective suspend (which is also part of power state for usb), and make sure fast boot is disabled. But that probably doesn’t impact hibernation, just actual boot up.

And finally, if your system configuration isn’t working with sleep or hibernation… just don’t use those states.
Get used to rebooting if your peripherals don’t work after sleep; stuff like that. Would be better to just shut down or, like I do, let the displays go to sleep only, and make sure your power states let the system use as little energy as possible while no apps are running. And don’t use sleep.

It’s…. Polite… of tech support to try to help you with issues around hibernation. But they are fighting with a decades old unreliability with the actual computer platform. If it doesn’t work after this much effort on your config, I wouldn’t hold hope.

[trail kayak]

i export my settings folder (wavelink 3.0) for export but now i dont where i should copy them i reinstall wavelink ** ok u can find C:\Users\YOURUSERNAME\AppData\Local\Packages\Elgato.WaveLink_g54w8ztgkx496\ **

[gritty jackal]

Looks like that reddit post went up back while the subreddit was still in holiday mode - there weren't many vonlunteers or staff about there during the holidays. But yeah, as JnTracks was saying, the main gain and Windows volume won't match up because once is measured in decibels, the other in percentage which are on different scales. If you adjust the volume at the windows level you'll noitce the gain dial goes up way faster as percentage gets higher.
The power state modes on PC are also a mess under the hood. Just going from USB chipset to USB chipset can change behavior to say nothing of going between AMD and Intel. The usual first steps are checking that the motherboard BIOS/UEFI and chipset drivers are fully updated, as that affects the USB's power state control. Beyond that I would recommend disabling power saving controls for the USB controller your Wave XLR is on to see if that helps. To do that I've found the easiest way is to run USB Device Tree Viewer (https://www.uwe-sieber.de/usbtreeview_e.html), find Wave XLR and then you can tell what USB controller (identified by the green card icon) the interface is on. Right click that controller and go to properties. Press the Change Settings button on what comes up and go to the power management tab and uncheck everything. In some instances this may need a PC restart before it takes effect, generally it's immediate though. If the USB interface itself is getting put to sleep on top of the hibernate, this will elminate the second power saving state, and may help clear up the issue.
I'd also check to ensure your Wave XLR is on firmware 1.3.1 or 1.3.5 - there was a firmware update to it I thin early last year or late the year before that was designed to help mitigate issues with connectivity on resume.
In some cases running it in 96 kHz mode is also known to increase the chance of resume problems, so I'd also test it in 48 kHz mode if you ever set it to 96.

[crude cosmos]

Wave cast only works on windows

[solemn wyvern]

That’s why I said you can’t try it

[serene coral]

What should I use wave link morphonefx or mic in

[solemn wyvern]

MicrophoneFX

That’s the output from wave link for your mic.
Mic in is the usb audio device, so no effects or anything

[serene coral]

Okay thx

Do u guys have any setup videos

For like eq

[solemn wyvern]

Yes. Mine is in #1291136160676188172

https://discord.com/channels/581549424518365226/1345520825717227551

[serene coral]

This works with smb7 right? Or only for elagto mics

[solemn wyvern]

The process I’m outlining is just how to listen and tune any dialog sound.
I’m using wave link to do it.

[serene coral]

sorry bruh im brain dead when it comes to this lol

[solemn wyvern]

That’s why I explain it as to a newcomer without experience with audio effects.
It takes listening and practice. There is no shortcut to setting this up for your mic and your voice.

[rotund ember]

do we have to keep the audio plugins up to date some how ?

[solemn wyvern]

Sure, they can be updated just as software typically is.

The ones in marketplace are updated through that.

3rd party plugins would have their own systems and notifications.

[rotund ember]

i dont see anywhere to update them nor do i see a version number in the plug in

[hot portal]

can u choose rample rate on wavelink 3

[solemn wyvern]

The software doesn’t have a sample rate; only hardware does.
So look in the hardware settings page.
(within wave link to set that for wave devices. )

[hot portal]

this correct? guess its not implemented yet

[gritty jackal]

Iirc it was announced on stream that Wave Link 3 wouldn't support changing the sample rate. Genreally 96 kHz causes more problems than it's worth anyway, unless you're running a studio setup, in which case you're probably using a full DAW not Wave Link.

[hot portal]

im just tryin to match my spotify , so probably "lowering" it

to 24bit 44.1

makin sure my computer is equal to my xonar essence

[gritty jackal]

Ah, 1 and 2 only every did 96 an 48 anyway, to match the Wave Hardware. I don't think you could set those to 44.1

Huh, just realizing I don't have Spotify on this build yet to check what modes that supports, now that it has the new lossless mode

[hot portal]

seems most of what i hear is 16 bit 44.1, one song was at 24bit

[deep adder]

this might be a stupid question does any of the elgato mics work on consoles like the PS5 or the xbox series

[smoky parcel]

can't get wavelink past this screen

newest version of beta 3. update 4 i believe

[smoky parcel]

have tested with an older version, that installed properly. then tried updating to latest with the newer installer. same issue.

[serene coral]

Yeh support is kinda wack in here

[solemn wyvern]

Yes, they are class compliant devices, so they work on anything that can use them.

[deep adder]

thank you

[smoky parcel]

i've gotten this working, finally. however, I have also realized that, somehow for some reason you cannot mute a channel per mix through stream deck.

dumbfounding, because it makes the software nearly useless for streaming. am i missing something?

[solemn wyvern]

It's in beta

[smoky parcel]

sure, but usuaully you release in beta because it's ready for testing at bear minimum. this isn't usable atm for most streaming setups, even as a drop in for wave-link 2.

just seems to me like they should have cooked it behind the scenes a bit more before even offering a beta.

[rapid zodiac]

You absolutely can.

[maiden plover]

Sorry to butt in, I'm also setting this up, do you know if there's a way to do fades with this yet? The hard cut from 0-100 can be a little jarring imo

[smoky parcel]

thank god 🙏

[rapid zodiac]

Fades over time? No, not automatically. But manually yes.

[smoky parcel]

slightly better. I do wish it faded automatically but i can work with this. I really didn't want to swap back

[rapid zodiac]

When you have time, look up the story of the young bull and the old bull. 😉

[maiden plover]

i assume you mean adjust by x repeatedly?

[rapid zodiac]

Yes. You could set up a multi action to lower volume by x% ---> delay 50 ms -----> lower volume by x% ---> delay 50ms etc etc etc.

Just depends on your level of patience and how badly you want that fade over time.

[maiden plover]

😭

okay thanks lol

[rapid zodiac]

Or, pro tip, buy an SD+ and use the dials.

[maiden plover]

I do have an SD+, i'd just like to have the audio levels automatically fade at the same time as changing scenes in obs from one button press.

[rapid zodiac]

Ah got ya. Yeah you'll need to use the work around with the multi action.

Shouldn't take you more than a minute to set up the MA for that

Im patiently waiting for the devs to let us stack multi actions within one another or have the ability to trigger MA from button focus actions.

[smoky parcel]

stream deck adding while loops would be a dream

[rapid zodiac]

I've just got to the point of writing my own plugins if I can't find one that works for me. It's less hassle in the long run, and I can make a plugin do practically anything.

[alpine vessel]

I just want to say that the release of this is one of the most amazing things. I was struggling to do things in Voicemeeter because of some limitations that I couldn’t figure out. This has been a life saver.

I do have one question though (note I do already know of the button I can create in my streamdeck that can add the focused window into a channel) but:

• Does the “game” audio channel auto-pick up games or do I have to manually add them with the button?
• Also, after I have added a game does it stay in that channel?

[solemn wyvern]

No channel has any awareness of what kind of app is sending sound. You need to route them manually.
(Or I suggest set the game channel as your system’s default output and then only have to route things that aren’t games, which is often a smaller list)

After you route any app it should remember this.
(Aside from some that just don’t follow the rules or possibly beta-instability)

[alpine vessel]

Thank you!

[lucid mulch]

guys how should i setup wave link 3.0 for streaming and recording? i dont want music on my twitch vods, but when i am recording i want to have game, chat, music, mic paths in my editing software?

[solemn wyvern]

You create whatever output mixes you want; up to 5.

So make one for streaming, include what you want on the stream.
Make one for recording, include what you want to record.

Etc.

[half thistle]

@solemn wyvern @gritty jackal thx both i try all your suggestions.

[ember isle]

Is anyone having the same experience with stream deck+ and wave link app not registering binded dials/keys after reboot,

[lament mist]

Does anyone know this is normal hahah where is it pulling the 100% from xd

[gritty jackal]

Can be - but can also be Windows reporting it wrong. Windows resource reporting can get strange, especially with the GPU or CPU scales down to slower speeds when under light use. Maybe check if the GPU is slowed down at the moment, with something like GPU-Z. Other than that likely cause is a misbehaving audio effect.

[solemn wyvern]

GPU clocked down from lack of use was my first thought also.
But if not that, there might be a plugin in there doing this.

But probably the first thing. If you launch a 3d game the GPU spins up the clock speed and that number drops right off. A measurement artifact of power saving features.

[terse glen]

how do i get these to stop auto turning off every couple days?

[snow anvil]

hey guys my wavelink app won't update... any fixes?

[gritty jackal]

Update to what version? There hasn't been a standard release in a while, are you still on 2.0 and behind on updates, or trying to update the beta?

[snow anvil]

I'm still on 2.0 and every time I turn on my pc I get the prompt to update to 3.0

[gritty jackal]

You should never get a prompt to upgrade to 3.0 - it's only available in the beta channel, and 2.0 cannot be upgraded to 3.0, you have to uninstall 2.0 before installing 3.0

Can you double check what version it's asking you to upgrade to?

[gritty jackal]

I'd expect something like 1.10.1 to 2.0.6 or 2.0.4 to 2.0.6 (or 2.0.7 if you're on mac since there was a fix for macOS Tahoe).
If you were already on the beta, it would upgrade to another build of 3.0. But 1 and 2 cannot be upgraded to 3.0, they have to be completely uninstalled and the beta for 3.0 installed.

So depending on what version you're coming from and what version you're upgrading to the steps may be different

[ruby stump]

Ok it seems I get this random times where wave seems to lose signal like it sounds like when Bluetooth is just on the cusp of connection and it gets hard to understand

[solemn wyvern]

Could you fill in more details about what you’re listening to, on what device (where are you headphones connected) when this happens?
A recording would be great

[ruby stump]

It’s on wave 3 and I am using wireless headset usb plugged into mb

I’ll have to see if I can get recording when off work

[solemn wyvern]

Ok, if it sounds like something is losing connection, my first guess is it’s the wireless aspect of the headset. Your wave hardware and the wave link software doesn’t have anything wireless in it, so there’s nothing that could lose connection.

If that’s right, you won’t be able to get a recording of it, since the problem is after it leaves the computer.

But if you hear the same thing while listening on wired headphones, then that would disprove it being the wireless.

[ruby stump]

Hmm seems like it’s an issue after 3.0

[ruby stump]

Yea I’ll have to check and see

[solemn wyvern]

Ah, so that’s another bit of important info.
Wave link 3 is a beta. So… betas gonna beta.

Crackling, is that a good word to describe it

People talk about specific channels getting crackly on the beta. Remove and re add the channel as a workaround

[magic basin]

Still having the same static / pop sound, I am totally useless with this stuff but could the cable set up be an issue at all?

Too much of a kink or anything?

[solemn wyvern]

Probably not. That’s a data cable. Unless it’s flickering between connected and not, which would cause the app to not work.

Check plugins and things that might be congesting the cpu headroom

[magic basin]

Not got any plug ins other, all I have done is add a compressor and EQ

[cerulean smelt]

Hey guys 👋

I just got wave cast, but everytime i try to connect the 2 pcs, the app on the streaming pc (the one recieving the feed) just crashes

any idea?

Both pc's have been restarted after installation

Do I need some other app ?

very frustrating tbh 😂 this was suposed to be easy

[livid schooner]

Hey I have just installed Wave Cast and am trying to setup the microphone on the gaming PC .. I can get the mic to come through but for some reason I can now hear my microphone through my and from what I can tell it seems to be sending the mic back through gaming pc into wavelink, hopefully that makes sense!
When I change to foreground audio it seems to solve the issue but the problem being here is I have an overlay app that plays jumpscares on my screen and when I play games the jumpscare will pop up over the gameplay... It is not detecting that audio when I run as foreground

[solemn wyvern]

The side with “all audio” selected; that will include audio inputs, so it will send the incoming mic back along with all other audio on that system.

Seems like a weird option to include as I can’t really imagine a case where you would want that…. And they don’t have an option for “all output audio” or something instead.

So yeah, select an app or a hardware output to mirror instead of using the all audio option. And send a request to #official-tech-support about that to let them know what you think.

[cerulean smelt]

Is there an option to select what is sent back?

Because maybe that would solve it.. if they let you select multiple sources to be sent from and to

That way you could exlude that input being sent back

[solemn wyvern]

Any more depth to the selection options would be an improvement.

Seems like the move right now would be to route to an output device on the system, and then have wave case capture from that device.
All audio just will always capture everything including inputs. Hard to imagine a situation where anybody would want that.

[elfin peak]

Hey, will these be picked up by Wave Link? Just bought them

[bleak sapphire]

Hi everyone! Today I bought a Shure SM7B + Wave XLR. Does this combination require a preamp?

[elfin peak]

I don't see why it would

[bleak sapphire]

So it's not needed? Will it be okay?

[elfin peak]

Hard to say. But it should be okay

[solemn wyvern]

What do you mean “picked up”?

[elfin peak]

Like recognized as an audio device. Or does Wave Link work just by treating every sound device picked up by Windows as a sound device?

[solemn wyvern]

Wave link can direct the monitor mix to any output device on the system.
So you can play your monitor mix to any speakers, including these.

The title says they are wired. Input is 3.5mm
So you will connect these to the speaker output jack of your computer.
So that output is what you’ll select in the wavelink monitor mix box.

[elfin peak]

Okay, and do you know if the Stream Deck plugin has a way to switch outputs?

[solemn wyvern]

Sure does

You can assign it to toggle between any two, or a dial can scroll through all available. Stuff like that

[elfin peak]

Okay! Thanks!

My aunt plays my computer. Gaming and sometimes, I'd like to hear the audio when I'm laying in bed

[solemn wyvern]

That’ll work!

[snow anvil]

hey can someone help me update to wavelink 3.0?

I'm stuck on 2.0 and every time I turn on my pc it prompts me to update but never goes through

[gritty jackal]

Check what version you're on specifically (eg 2.0.6). You CANNOT update directly from 2.0 to 3.0 and it will never prompt you to do so. 2.0 has to be uninstlled entirely before installing 3.0 manually from the beta downloads

Alternatively please send us a screenshot of the popup and your current Wave app

[magic basin]

any ideas?

[jolly moth]

Hey guys, I'm having a problem with Wave Link 3.0 When I stream on Discord, you can hear the raw sound from my microphone on my share, but I can't hear it in my headphones. In the voice chat, you can hear the microphone with effects, so you hear me twice. I can't find a solution. I've tried everything, but nothing works. Can someone help me, please?

[solemn wyvern]

Discord doesn’t give you a choice of audio source when streaming your screen.
It’s a discord problem and we don’t have a workaround. If you share a specific app instead of the whole screen, I think it tries to hook the app audio instead. But we don’t have a good workaround for sharing the screen until discord brings back an option to select the audio source.

[cerulean smelt]

What do is use OBS virtual camera

the bad thing is your feed is horizontally reversed

[solemn wyvern]

Discord expects a camera to be a camera… so it mirrors it, but that should only be to you. Viewers should see you with out mirroring.

[cerulean smelt]

oh really, i didn't know that, thanks

[magic basin]

@solemn wyvern no plugs in, just have voice focus, an EQ and a compressor on. I am on the latest wavelink update and things were fine before hand but I dont know if thats just a coincidence

[devout frost]

Hello everyone,
I'm going to give you a summary of all the problems I encountered with my Wave 3, which I received yesterday.
Audio setup: DT 770 (80) and Elgato Wave 3

First issue, which has been resolved but seems very strange:
The microphone did not work when I had Wave Link installed on my computer. On Wave Link, it was as if the application could not detect any sound.

Second issue: The microphone no longer works if the headset is plugged directly into it. I managed to get the headset to work when plugged into the microphone by disconnecting and reconnecting the microphone. However, the microphone itself is no longer responding at all... For the moment, I am forced to plug the headset directly into my tower.

Thank you for your help.

[solemn wyvern]

Also if you start it my saying it’s a camera it’ll use lower resolution and frame rates. And not give options for those.

[cerulean smelt]

i mean the reason i do it is because with obs is easier to control what i share

[solemn wyvern]

Is that 2.0.6?
Or are you using the beta?

[cerulean smelt]

screenshare is limited without nitro also so...

[solemn wyvern]

Are you aware of how wave link works?
As in, routing audio intro it and routing the monitor mix to your chosen listening device?
Do you seen audio on the channel meters but don’t hear it?
Let’s see a screenshot of your wave link?

[solemn wyvern]

Sharing a camera will expect to not have sound (because your voice is already being shared with your chosen device.
The advantage there of using OBS virtual camera would be the ability to share a composed video feed of multiple sources.
But if you want to share a game with audio to your channel, this won’t work, obviously.
But then we are back to the limited/non existent options for audio source when sharing screen (as in, not turning on your camera)
Either can use OBS virtual camera as a source. But again, discord’s audio hooking is not really explained by them and options are not given to the user.
Nitro users may see different options also, but they have changed this many times over the years.

[devout frost]

I don't really know how Wave Link works, but I got help from people who are familiar with Wave Link and Wave 3, and they don't understand it either.
If my headphones are plugged into my microphone, there is no sound, and any video freezes if the volume is not turned down.
On Discord, for example, regardless of the audio input, there is no sound, and the same thing happens on Wave Link when I do the recording test.

I found the source of the problem, everything is working perfectly again.
I had a Realtek driver that was causing trouble: Realtek Audio Console.

[solemn wyvern]

Media pausing when trying to play back using the chosen device indicates a driver issue….
Ah yes. Was going to suggest reinstalling, but it could have been a different driver messing up, also. Good

[devout frost]

I finally feel liberated, thank you for your help 🙂

[solemn wyvern]

Next I’d suggest setting your defaults to
Input: microphoneFX (because the mic in is the mic device directly so it won’t include any effects processing you use in wave link.
Next add channels to wave link that you want to use, and then set your computer default output to whichever of these you want audio to appear on by default.

Leaving the default output as the headphones actually bypasses the wave link mixer and sends sound directly to that headphone device.
Instead route it to wave link channels and mix it down to the monitor mix.

You also probably want the mic to be not included in the monitor mix, since that audio will be latent

[devout frost]

For this part:
"Leaving the default output as the headphones actually bypasses the wave link mixer and sends sound directly to that headphone device.
Instead route it to wave link channels and mix it down to the monitor mix.
You also probably want the mic to be not included in the monitor mix, since that audio will be latent "

I don't have enough knowledge in the field of sound, let alone Wave Link, to know how to do this 😅

[solemn wyvern]

The buttons at the bottom of each volume slider are the mutes for the monitor mix and stream mix.
And I’m just referring to your computer default output and input devices.

I made videos explaining how mixers work and how to use wave link in #1291136160676188172
(You can search by my user name if you want; to find them both)

[devout frost]

Very well, thank you. I'll take a look at that.

[neon flare]

Hey all, been lobing the wave link beta, so easy to use but does anyone know a work around to get the stream deck to recognise it

[solemn wyvern]

You’ll need to be using the matching beta version of the stream deck plugin.

[neon flare]

thank you so much, forever in your debt

[solemn wyvern]

FOREVER

haha

I will one day ask of you, a favor…

[neon flare]

im sure ill not regret saying that

[rain goblet]

Hahahaha

[solemn wyvern]

As I told the Elgato people when they gave my name a color of legitimacy…
I promise to use my powers for only “good”.

[magic basin]

2.0.6 (3780) this one

[vocal zinc]

Go to the website and download / install outside of the app. I recommend uninstalling what you have now, give yourself a good fressh go.

[magic basin]

So just try and reinstall it you reckon?

[solemn wyvern]

Sorry, You'll have to remind me what the issue is. It looks like I was suggesting turning off plugins and buffer size adjustments. so probably crackles and pops?

crackles and pops are usually buffer errors, so if your CPU is not keeping up with the audio processing in real time, or in some cases plugins can cause this either by misbehaving (like the infamous Nvidia noise reduction) or if maybe a gate or something is causing a harsh cut in and out.
Making sure your samples rate and bit depth are matched for all devices in the system can help. And especially making sure you're using 48khz sample rate, and not higher than that.
(higher sample rates are much more stressful on the system and give no benefit to sound quality, contrary to popular belief and marketing claims)

If you try those things and still have issues, you might be due for driver updates. Make sure all your system hardware drivers are up to date, check motherboard chipset drivers, and even BIOS. Some usb chipsets have been known to have issues with audio devices so... there's a chance that could cause it.

Also general system gunk.... maybe you are due for a wipe and reinstall of the OS? I wouldn't tell anybody they have to do that, or that it will for sure clear up problems... but I don't know how you manage your computer and some people get benefit from wiping the drive and starting over if it has been a year or two since they last did so.
But I would do the driver and BIOS stuff, and settings checks first.

[bleak sapphire]

What is the best way to use stream deck with Wave XLR?

<@&581565551495741448>

gj 😎

[solemn wyvern]

Depending on which deck you have, add the volume controls and toggles you want to use to your various keys and/or dials.
it's all up to what your mixer has in it and what you want control of at a touch.

[bleak sapphire]

I have a Mk.2, tommorow I should get my Wave. And I wonder what is the best shortcuts to add on stream deck

[solemn wyvern]

Best, is a matter of opinion.

There’s a button at the top of wave link which will create a profile in stream deck based on the current layout you set up in wave link.

So add the channels you want to use in wave link and then click that button for it to send a layout to stream deck. That should get you started.

[heady folio]

Hey,

Just purchased a license for Wave cast. Nowhere is it mentioned I need 2 licenses on the marketplace, however 1 license appears to just work for 1 PC. Does this mean I seriously have to spend 100$ on this?

[solemn wyvern]

No. The purchase license is good for 2 computers.
Obviously the product wouldn’t work with only one computer.

[heady folio]

Yes, clearly what I assummed, however: it simply doesn't activate on PC 2

Hence me reaching out here to double check, I'd feel slightly salty if I had to purchase a second license to use my software that is intended for dual PC setups

[solemn wyvern]

You do not have to purchase a second license.

Try basic troubleshooting steps like restarting the computer and reinstalling the app.

If those don’t resolve it you’ll have to contact #official-tech-support

But be assured. You are allowed to use the app with a single license on two computers.

[heady folio]

Went through basic troubleshooting, will contact support then, cheers!

[solemn wyvern]

To be honest. There were a lot of auth issue reports for a few days but after the app was out a week or so that all stopped.

So I’m surprised to hear this.
I mean, that computer must have internet, right? Maybe worth checking firewalls and stuff?
I figure support will take some time to reply.

Anyway, good luck!

[heady folio]

no firewall issues, both pcs connected through a managed switch with mousewithoutborders running, my streamdecks connected between the two etc.

Also yes both pingable 🙂

[heady folio]

Fixed the issue

After some troubleshooting, and on the 3rd reinstall, it just worked. Wish i had better troubleshooting explanation here but not looking a gift horse in the mouth.

Same install, same everything 🤷‍♂️

Everything seems to work now, only issue is the audio sounding like I am in a true crime documentary (mic from game pc to stream pc), the game audio works as intended so far, will keep tinkering away

[solemn wyvern]

Yeah unfortunately a new app.
The all audio option includes inputs…. So it can echo your mic back

[heady folio]

Running app specific audio, that works great, just the mic audio right now sounds severely distorted

I'll swap my audio interface from 1 PC to another, to see if that fixes the mic issue, played around with latency too, didn't fix it so far.

Alrighty, that works, I don't mind having the audio interface on my other PC, now that it reroutes it to the other regardless. All problems solved. Thanks for your time and willingness to help ❤️

[tribal plaza]

does anyone have the Moondrop Aria 2's and have them connected to the Wave XLR? if so, what is your experience?

[sudden dagger]

hi i got a wave 3, how can i stop it from constantly transmitting audio even when im not talking

i tried noise gates but it still doesnt work

[elfin peak]

Is 3.0 out of beta? I've heard 2.0 asks you to update

[elfin peak]

Voice Focus

[sudden dagger]

thats already on but still

the bar is constantly green even without me talking

[elfin peak]

Hey does anyone know if 3.0 will have the option to create custom logos for mixes on release?

[elfin peak]

It does that. Even for me. I think it's just "phantom audio" audio that isn't really there

People tell me that I sound clear and they don't hear background noise, despite the circle green

[sudden dagger]

problem is spotify cancels your song if you "speak" for 30s without stopping

[elfin peak]

Well that wasn't your question

[sudden dagger]

😭

[solemn wyvern]

Sounds like you’re trying to play songs into discord?
This is more of a discord question than a wave link question.
Discord would very much like voice channels to be clean from background noise, so their voice detection and noise reduction processing dries to only open the mic when you’re talking.

If you turn off those features and use a traditional way of opening your discord mic when any sound over -90dB or something so you can play music…. Then it will happily open whenever there is any sound on your mic.

You can try to mitigate this with voice focus to reduce background sound on your mic, and can add a noise gate to mute your mic below a certain threshold, but you’ll have to be careful with how that is set, and only a very quiet room will work out for this.

[sudden dagger]

no you cant play spotify and be in a discord call at the same time if you like transmit for more than 30s

[elfin peak]

Hey, while you're here, I have a small question if you don't mine. I'm planning to be a music producer/production streamer and wanted to know, for a professional stream, if these mixes were good enough

Also do I have to keep the mic routed to the headphones for it to use effects?

[solemn wyvern]

Then what are you asking?

Set discord mic settings to voice detect. And it will only open when you’re talking

[sudden dagger]

OH DAMN that worked

thanks

[solemn wyvern]

Those are the basic ones….mixes are what you need them to be; I don’t know what good enough means, there. Send what you want included in each.

About effects, no, you don’t need any particular output device to hear effects; the direct monitoring is the only way to hear the mic without latency, and that only works on the mic headphone output, and can’t contain any effects.

Direct monitoring always Donte have effects because they are processed on the host cpu. That’s just how digital audio works.

[elfin peak]

Ohhhhhhhhhh I always thought if I heard my mic unprocessed that meant the mic wasn't processing the effects

[solemn wyvern]

If you’re working on music you would probably do that in a daw, use an interface with enough inputs for your instruments, and use the direct monitoring of that interface. (Connect your headphones to that) and then send the daw output from the daw to wave link. And you can send the monitor mix to that interface also.

If you hear you mic with effects, it will be because you included the mic in your monitor mix, but it will be latent, since it’s going through the input buffer to the host cpu, processing with effects, and then sent back out to your headphones.

[elfin peak]

No, I DON'T hear my mic with effects. That's what led me to assume my mic wasn't processing them

[solemn wyvern]

Ah yup. Wave link is a mixer, so its effects and volume changes will only ever be heard on its outputs.

[elfin peak]

I keep seeing, when I go to my mic effects "Add your microphone to a mix to see effects" and thought "Wow, okay, it's making me add the mic to my mix before effects are enabled"

[solemn wyvern]

Direct monitoring is sent to the headphone jack directly on the device, “before” the audio is passed to the host cpu

Exactly

[elfin peak]

Okay, that clears it up. So with 3.0 I don't need a MicrophoneFX channel

Thanks for the clarity

[solemn wyvern]

You create it yourself, if you need it.

Just make an output mix that includes only the mic

This would be for discord or something that wants only the mic

[elfin peak]

Nah, I mean, if Mic In processes effects then I will just use that

[solemn wyvern]

Same as with wl2.
You just create it yourself

[solemn wyvern]

No, as I’ve said and as the direction you read told you…
Effects are only on mixes.

Mic in is the usb audio device directly. Before it hits wave link

[elfin peak]

OHHHHHHHHHHHHHH. I have a learning disability, I did not register that

My bad

[solemn wyvern]

Ok so you need to create an output mix to be used as microphoneFX
Call it whatever you want, but just include the mic. Then any all using that for input will have the mic with the effects.

[elfin peak]

Okay, thank you. Much obliged

[solemn wyvern]

[mental cedar]

is it normal for the live monitoring through the Wave 3 not to have voice focus?

[solemn wyvern]

Yes, in fact, that’s just how digital audio works.

If you scroll up a little, the previous conversation I was just explaining this.

Only a device with on-board dsp processor doing the effects will be able to have effects heard on direct monitoring.

[mental cedar]

so how do i stop hearing all the background noise if voice focus isn't in the monitoring audio that im hearing?

i guess i gotta balance it with the Mic/PC mix?

[elfin magnet]

Why is it that in my monitoring that i can hear everything like clicking and so on but on the recordings in obs i cant, yes i monitor the FX line where the VSTs should be applied already.

[solemn wyvern]

You can turn down the feed of your raw mic to the headphones, but that direct monitoring will always be without effects. It's a physical reality of digital audio systems that they work this way.

If you want to monitor the effected version of your mic, you would turn off the direct monitoring by moving the control all the way to the PC side, and then include the mic channel in the mix you're listening to.

[solemn wyvern]

If you are truly monitoring the effected version of the mic --it will be latent, not real-time-- then you will hear it with effects.
If you have any of the direct monitoring blended in with the mix you're hearing, that direct monitoring will be without effects. (the mic/PC mix slider controls this)

Wow. lots of questions all about the same topic this morning.

For what it's worth to all of you.... I personally, don't monitor my mic in wave link. If I did want to hear some of my own voice I would do it with the direct monitoring and keep it pretty low. But I don't care to hear myself.

Be sure to configure your effects using the sound check feature (the record and play back buttons in the mic channel controls) so that you're listening to your voice recorded when you do the settings for your effects.
Doing it any other way, like live when you're talking, will cause you to hear it wrong, becuase your voice vibrating in your own skull change how you hear it, and the monitor mix always has some latency.

Even if the latency isn't very perceptible as a time delay, it's enough to cause phase cancellation of your own voice in your ears.
So just make sure to use sound check when changing settings on your effects.

[sonic escarp]

Probably asking a dumb question, but how do folders work in the Streamdeck? I got one page setup and filled, but how do I make it so that I can continue more pages in that folder?

[solemn wyvern]

Folders can only be one page.
If you want more space you can make a profile instead of a folder. Though if you want the auto return to previous after key press, I think you would have to set that up manually. Make every key a multi-action with whatever you want, and then a “back to profile 1” or whatever.

Folder can be nested. But that could get confusing, fast.

[sonic escarp]

Ah gotcha, I'll see what I can figure out 😄
Kinda dumb that they can be one page only, haha!

[solemn wyvern]

Eh, profiles vs folders…. I mean the restriction sometimes lends itself to a functional and understandable setup.

Folders are perfect for quickly pushing into a nested page that will auto return.
Profiles are more for following your mode or activity while using your system. Since they can auto switch for each app that comes into focus.

Is the complexity level worth it, to have folders with pages? I’m not sure.

It’s an opinion I guess, but they are trying to make something flexible but as simple to understand as possible.

I like folders for things like the window mover keys.
It’s good for an app launcher page, but if you have too many the move could be to categorize them and have multiple folders for different apps.

Or maybe some apps that are much more seldom opened going a nested folder?

[hardy vine]

Hooked a buddy up with a stream deck+ yesterday and after getting him set for general usage, he wanted to get set up with wave link for streaming. Worked on that with him but ran into a strange issue:

Muting the stream mix on his mic in wave link (non-elgato mic), also muted the mic in discord. Rather, he simply could not be heard on discord. Discord was set to use Elgato MicrophoneFX as it's mic. Couldn't figure out why muting the stream mix on the mic would cause the mic to go silent in discord like that. Anyone seen this issue?

[gritty jackal]

Huh, that's usual - usually MicFX is only mutable at the system level, you can't mute it in Wave Link at all.
Wave Link 2 I'm assuming since it has MicrophoneFX? Does the volume indicator for the mic still move in Wave Link itself? It

's not being muted by a VST or something else is it?

[bleak sapphire]

Will the Elgato Wave Mic Arm High Rise handle the Shure SM7B without any issues?

[gritty jackal]

You looking at the original or the Mk2? Either should though, yes. The original can do 1 kg, the Mk2 1.2 kg. Weight factoring in the cable on a SM7B is about 850g.

[bleak sapphire]

I’m bought an original, not Mk.2

[gritty jackal]

Yeah, should be fine. Just remember not to install the counterweight when you set it up - that's only to add weight for light mics

[bleak sapphire]

Ty 🙂

[hardy vine]

Correct wave link 2.xx. yeah I believe the indicator still moves in wave link, but just hear nothing in discord when stream mix is muted on that mic in wave link. The only vst that's on there is elgato's Noise Removal.

It wouldn't be an issue if the MicrophoneFX was excluded from the Elgato Stream Mix, and I thought this was something that was introduced but I'm not finding the setting for it

[gritty jackal]

It's suppoed to be run in parallel to the Stream Mix, which is what's confusing there.

I could see if the mic itself was being hardware muted, or there was a VST being used to mute it somehow

but Stream Mix shouldn't affect MicrophoneFX volume in general

[hardy vine]

Yes it's confusing indeed

I'll probably poke around with it again later this evening after work and see if it was just a glitch, but was driving me nuts last night.

[gritty jackal]

Might consider backing things up and reinstalling the app too

If the internal routing is borked, that might be needed to sort it out

[hardy vine]

It was barely fresh installed 😮‍💨

[tribal plaza]

does anyone have the Moondrop Aria 2's and have them connected to the Wave XLR? if so, what is your experience?

[solemn wyvern]

Mostly to confirm: MicrophoneFX doesn’t have a mute and is definitely independent from stream mix.
If it is muting ever, that’s something going wrong.

If you have already reinstalled you should do the full wipe…
Uninstall,
The move or delete the Elgato/ wave link folder in $appdata/
the restart, then reinstall.

[hardy vine]

👍

[thorny roost]

hihi i was wondering if anyone was able to help? c:

i currently have a shure sm7b mic and use a fifine xlr. i recently upgraded to wave link 3.0 but can't seem to get any effects on my mic despite adding them through marketplace... does anyone know why at all? thanku!!

[solemn wyvern]

The beta doesn’t yet have a button to force a rescan of vst plugins, so just restart the app and maybe the computer also. Multiple times, if necessary; until they appear.

[little cliff]

is there a way to add these voice effects using the wave link 3.0 ? I'm trying to use the high clarity. since i have been trying to use chatgpt get a good eq

[solemn wyvern]

Vst plugins work the same in wave link 3 as they do in any other app that uses vst plugins.
That page is just a description of presets for the effects which are available in marketplace.

But presets are not the way to get “good” eq. They are just some eq shape that was made without listening to your voice in your room, so it doesn’t have anything to do with how you sound.

Use sound check to record your voice and listen to the playback. If you want changes to the eq you can make them while listening to be sure they get the desired goal.

[elfin peak]

Anyone know why system sounds stutter? They stutter BAD

[little cliff]

is not a vst is a preset for the EQ, i have use before and i wanted to use it again but it wont open on the wave 3.0 software

[little cliff]

make sure all the output math the same sample rate

[twilit marten]

Hi, I have a wave 3 and would like to know if I can use a splitter of some sort so I'm able to use the mic to input into 2 sources at the same time?

So in my mind the splitter would have a USB c at one end into the mic and then 2 x USB 3 that plug into the 2 laptops I have.

If this is possible, do you think you could provide me with a link to one you recommend please?

Many thanks

[gritty jackal]

USB is a client/host data protocol, you cannot split it like that. You could use a USB switch to more easily switch between devices, but it can't be used over USB with two devices at once.

[twilit marten]

Thanks very much

[elfin magnet]

Would you guys say the new Wave Link Beta Version (new app) is a better hit then the current Wave Link Software 2.0?

[gritty jackal]

<@&581565551495741448>

[twilit marten]

Rather than use a streaming app to output 2 streams at the same time, I want to use the pc for YouTube and the 4k capture card and then I want to use the 1080p capture card on the laptop for Twitch. The reason why is because I can only stream on twitch at 1080p, but on YouTube, I could go all the way up to 4K.

Is there a way to perhaps get a workaround, a connection of some sort between the laptop and the pc so I can input the mic on obs on both machines

I have a 4K S and a HD 60s

[elfin magnet]

Update, switched to the 3.0, cant see my old VST Settings, now 2.0 is unaccessable and i cannot deinstall/reinstall/repair it :D - This means i cannot access my old VST Settings which are finetuned.

[gritty jackal]

2.0 needs to be uninistalled entirely before installing 3.0 or you can wind up with conflicts. To fix that you need to remove 3.0, and the wave link 3.0 drivers, then remove or repair 2.0.
3.0 is also a complete rewrite - you can't port your settings over. Best bet is screenshot your old VSTs, and duplicate that
For now you to get back where you were you need to remove 3.0, reinstall 2.0 and likely restore from the automatic backup system. Write down your VST settings before trying to migrate again. If you do go back to 3.0 remove 2.0 entirely first.

[elfin magnet]

Tried that, no changes sadly.

Gotta hand do them again, gotta love FabFilter but hate it when you have a chain not saved xd

Only annoying part in 3.0 is that i cannot change the order of VSTs.

@gritty jackal also sorry for the bump / ping, but one question is the new Mic in Line the one with the VSTs applied as well?

Because i only see Mic In in windows as well :)

[gritty jackal]

Wave Link 3 does away with the old two mixes, and a mic only mix, and lets you create up to 5 mixes of whatever you want. Means there's no MicrophoneFX anymore, but you can create a mic specific mix if you still want one

[elfin magnet]

So Mic In includes the turned on VSTs, yes?

[gritty jackal]

No, Mic is in Raw, same as it was on Wave Link 2

You need to setup a dedicated mic mix in your Wave Link 3 if you want one with the VSTs

[elfin magnet]

Gotcha!

[elfin magnet]

Is there also a reason why it feels so delayed?

[gritty jackal]

Too many effects could do it, but generally it should be about the same as Wave Link 2, if not faster on the new engine

If you're seeing increased delay on it compared to Wave Link 2, that should be reported on the reddit megathread where they're tracking issues

[elfin magnet]

Well i used even less VSTs for now and the mic line feels delayed /sounds as well, idek.

Uhhhh do i really have to use reddit?

[gritty jackal]

Could probably submit it to #official-tech-support I guess? The reddit thread is where they're collecting most of it though

[elfin magnet]

Thanks for that! Btw are you using the 3.0 already and if so do you have suggestions?

[gritty jackal]

I am on my mac, but still 2.0 on my PC because I've had to pull info from both to answer some questions for folks

Honestly my setup is overall pretty simple though, Voice Focus alone elimitated some of my VST chain

It's mostly setup similar to how Wave Link 2 woulf go. Stream mix for recordings, monitor mix for me, mic mix for apps, and a 4th mix because I have the standalone voice focus to, so I run voice chats through a specific mix with it applied for when people on the other end don't have noise cancellation

(I had one friend during movie nights use to go out to the garage and do woodworking, the background noise would drive me insane, Voice Focus helps a lot there)

[soft dock]

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[elfin magnet]

would go apeshit, did a expander gate (with side eq), compressor and a limiter so everyone is always the same volume and wont get too loud or too quiet, for the voice focus vst id be more then interested to use it on an own source, youd say its reliable?

[soft dock]

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[elfin magnet]

Check Windows - System - Sound - Loudnessmixer

[gritty jackal]

I've found it solid so far. Keep in mind this is the same tech as the built in Voice Focus, but that one can only be applied to Elgato mics and interfaces. The VST you can apply to any source.

[elfin magnet]

Mine was set back as well after my update to 3.0 and i was going crazy for 10mins till i found it xD

[elfin magnet]

So worth the shot against RNN or NVIDIA ones?

[gritty jackal]

Probably about comparable to NVidia, with added dereverb, and CPU bound instead of GPU, so less likely to turn to s stuttering mess when gaming I find. Plus as a VST I can load it right into Wave Link - if you're also passing things through NVidia broadcast that's another hop on the audio chain, adding more latency

[soft dock]

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[gritty jackal]

RNN is an old school noise removal though, not a Machine Learning one, so not quite comparable to the other two. Good for constant noise like fan and AC, less good for sudden noises like typing, cars, etc

[elfin magnet]

xD

[gritty jackal]

Yeah the profanity filter is set pretty high.

[elfin magnet]

Put them to standard on the Wave Link sources and the browser e.g. chrome to BROWSER source as output in windows for the one ment in Wave itself.

Just like this :)

[gritty jackal]

Normal, that's a virtual audio device, shouldn't matter

[elfin magnet]

Also make sure to re-download the software and do a repair run perhaps, seems like a double instance is running and fed up everything

@gritty jackal btw there is a FX line :D

Just had to rename it and then i got my OWN mic source with VSTs on it

[gritty jackal]

Yeah, that's what I was getting at - just make your own mix (you can add up to 5 mixes across the top), name it whatever you want and add just the mic to it. Sorry it's too early in the monring here and I haven't had enough coffee to explain mixes clearly when folks aren't used to them

[elfin magnet]

Uhhhhhh i just have one mix in total btw :D

[gritty jackal]

You probably want to add more

[elfin magnet]

I have sub mixing in OBS to keep it diffo.

[gritty jackal]

Each mix shows up as a virtual input to Windows so you can add it to your apps (streaming, voice call, etc)

ah

[elfin magnet]

like this

with like upward compression for games etc.

now you have to say i am proud of you

[gritty jackal]

Heh, pround you've got that sorted out. Looks solid

[elfin magnet]

Now you have to wire me 500€

gotta try while we are at it 🤓 But thanks for your input btw!

[gritty jackal]

Alas, holidays cleaned me out 🙂

Plus the rising cost of PC parts

[elfin magnet]

Valid, true.

[solemn wyvern]

The eq is a vst

My suggestion is the only option we know about to get the cat plugins to appear in the list.

[solemn wyvern]

There is a multi-stream plugin for OBS which can scale your output to a second stream exactly as you need.
(I used to do this when streaming)

[solemn wyvern]

Sleep states are not very stable with x86 platforms and often cause issues with peripherals.

If you’re having issues when the computer sleeps. Check the usb power settings, make sure fast boot is disabled and usb selective suspend is disabled.
If that doesn’t solve it then I would conclude that your system is one in which the sleep state is not playing nice with peripherals, and would recommend not using sleep.

[soft dock]

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[solemn wyvern]

I don’t think so.

Your system’s microphone is your personal mix, that’s what you hear.
And your system default output looks like… well that model number looks like it’s a display.

Set you default output to whichever channel in wave link you want sound to appear on my default.
Set your default input to the wave link mix you made that contains only your mic.

[soft dock]

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[solemn wyvern]

That should be selected as the output for wave link…

Sound goes into wave link, and then outputs from wave link go to your speakers or headphones.

But where did you get one called “personal mix” if you have wave link 2 installed?

In wave link 2 it’s called monitor mix. Just as you have it in this screen shot

Do you have wave link 3 installed and 2 at the same time?

[soft dock]

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[solemn wyvern]

This screen shot is correct. But where did all this personal mix stuff come from?

Oh ok. Well your wl2 screen shot is correctly set up

[soft dock]

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[solemn wyvern]

Personal mix was one you made in wl3
It won’t exist in wl2

But that would be an input device anyway

The settings you showed above are correct. Revert to those

[soft dock]

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[solemn wyvern]

This screen shot

Your output device was media channel and your input was microphone fx.

Your display selected as monitor mix destination

[soft dock]

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[solemn wyvern]

Those settings are correct.

If that’s not working then you probably have messed up installs.
Wl3 and 2 are totally I compatible and each must be fully removed including the driver, before switching to the other.
That might be the issue.

But if it’s just a specific channel, remove and re-add that channel

[soft dock]

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[solemn wyvern]

Not how it works. You select a device to output to by default

The default is where apps send sound until you route them elsewhere by clicking in wave link.

If this is a restored backup after switching back and forth, it’s probably not working with the new device id’s and needs to be recreated.
If I were having these issues I would wipe out wave link and its folder in $appdata/ elgeto
And then install fresh

[soft dock]

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[solemn wyvern]

We’ll save them or something. But considering what you’re saying. Seems like it won’t work after the devices were totally uninstalled and new ones created. They will have different id’s to the system

[soft dock]

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[twilit marten]

That's great. Do you happen to know the name of the plugin please+

Cheers

[solemn wyvern]

I’d have to google. Been a few years

[solemn wyvern]

Ah, sleep.

Does it come back if you unplug and replug the usb wave device?
Sleep is problematic with peripherals on x86 platforms

If the replug works then check that usb selective suspend is disabled for your usb ports.

If it doesn’t work… id recommend not using sleep state.

[twilit marten]

Will do. Thanks again

[soft dock]

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[gritty jackal]

@limpid nest Can you share a screenshot? Also make sure you're trying to add your mic as a channel, not as an Eglato device

[gritty jackal]

Okay, that layout changed since I last used it. Mixes is indeed where you want to go to skip that sorry

[limpid nest]

How to add "voice focus"?

When I change something, the sound from the headset cuts out.

[gritty jackal]

Once you're at the mixes panel you should be able to add the mic on the left with the channels. Then you can go to properties and apply effects like Voice Focus.

Set your Wave Link to go to the headset - default monitoring device is in the top right dropdown iirc

[gritty jackal]

Yeah, click create a channel. You should be able to select your mic there then

https://www.elgato.com/explorer/products/marketplace/how-to-install-and-use-vst3-audio-effects-from-marketplace/ should also show you how to install Voice Focus
So once you have your mic channel, and install the plugin, you should be able to add the effect to the mic

[limpid nest]

Something like that? There were two "voice focus"

[gritty jackal]

There's a built in Voice Focus that's supposed to be specific for Elgato mics and interfaces, and the paid one, which works on ALL micx and all audio channels.

In theory you should only be able to put the paid one on your third party mic

[limpid nest]

there are 2

[solemn wyvern]

Is there two copies of the vst file in the folder?

[limpid nest]

I don't know, I think it doubled.

i guess

[gritty jackal]

VST3s usually install in C:\Program Files\Common Files\VST3 on Windows if you want to check. Otherwise just pick one, that selection is likely two copies of the same thing.

[limpid nest]

I found it, but access is denied at that location.

But there is only one inside and one outside.

ready I deleted it

Something more or like this is fine?

[gritty jackal]

As long as there's only one copy it should be fine

[limpid nest]

Okay, then when version 3 comes out I'll update to the stable version.

I guess that's all, it would do.

[solemn wyvern]

Yeah this must be some beta funny business.

[elfin magnet]

Update to Wave 3.0 totally unsync sound and the quallity is HELL (as in bad), gotta downgrade again - what a gigantic bummer this is.

[solemn wyvern]

Beta testing feedback is primarily collected in the Reddit thread. Link in the lower left of wave link.

This channel is for tech help

[elfin magnet]

That was an update for Arcsane :)

[little cliff]

what's the option ? i already got the vst install

[solemn wyvern]

As I said in the original message, Unless it was added in the most recent build (check the settings) there doesn't seem to be a button in wave link 3 to rescan plugins.
So the only way to get it to scan is to restart the app until it does so and they appear in the list. Maybe restart the computer as well.

[bleak sapphire]

Hello, I bought Wave XLR + Shure SM7B + Fethead and I hear noise. It’s normal?

[solemn wyvern]

Noise in hat exactly? Does it change with volume changes, and when you mute the mic? Is phantom power enabled?

[bleak sapphire]

The higher the gain set, the higher the noise. The phantom power must be turned on for the FetHead to work. At about 30 there is an acceptable noise. But I don't think that's how it should be

[solemn wyvern]

boosters add 20 to 24dB so 30 would be close to 50 or so without it. And then it's hard to test how much of the noise is ambient in the room vs self noise in the preamp.

50 or 55 is an expected gain range on a SM7b for speaking. But it depends on your voice, how much you'll need.
But that's not out of range for what that mic is used to.

[bleak sapphire]

Could you give me a solution? How to set it up so that everything is fine?

[solemn wyvern]

well I can't hear what you hear, so I can't say for sure if the noise is unusually loud or normal.
But I made a video about how to set up your mic with effects. It's here:
https://discord.com/channels/581549424518365226/1345520825717227551

[bleak sapphire]

Thank You 🙏

[frank fossil]

hi, I currenlty use a wave xlr + shure MV7x. I have done many tweaks to audio, but my microphonefx is still extremely quiet when compared to the normal mic in. I know it is not the compressor, de esser or eq I put as I was having this problem before I applied these things, and honestly I am really confused on what to do since my gain is maxed out. I would rather my gain be closer to 60db. doesn anyone have any ideas on what to do or should I just try upgrading to Wave Link 3.0 to see if it fixes the issue

[solemn wyvern]

Gain shouldn’t be maxed out!

If you open the sound devices panel (win key + mmsys.cpl)
Check the properties of microphoneFX. See if windows turned it down from 100%

[frank fossil]

I have and I don't think it is turned down at all.
And as this screenshot shows, the mic in is picking up audio a lot while the FX is barely picking up any.

[solemn wyvern]

Then the only thing in between those should be the plugins you have running.

[frank fossil]

even with plugins off, The audio is still quiet. Like levels look good in wave link but everywhere else they don't I think it might be a bug so i am just going to reinstall and if it continues to happen I might come back. Thanks for all the help thus far

[solemn wyvern]

Ok gotcha. Yeah seems like you checked what I would look for.
Reinstall hopefully clears it up

[hard flax]

for some reason i'm getting no audio through the microphoneFX channel. do i need to enable it somewhere within Wave Link?

mic audio IS correctly routing through the stream and monitor mixes though

[solemn wyvern]

Check the system sound devices panel and in properties of microphoneFX is the level turned down, or any enhancements or spatial effects?

[rigid turret]

Does anybody ever have problem getting the wave link plugin to work on there stream deck?

Says open wave link, when I have it to open right next to stream deck. Only way to fix it, is to restart PC. Not ideal when you’re live streaming lol.

[solemn wyvern]

So you’re streaming, working away, and then it loses connection in the middle of the stream?

Or did something else happen in between like the computer going to sleep?

[mild adder]

Is there no way of seeing what effect / equalizer I have on?

[little cliff]

if you using a non el gato product and wave lino 3.0 this is the way

[mild adder]

I use the wave 3

[little cliff]

currenly you no EQ or effect beside the noise cancellation, go on market place and download the el gato EQ

[mild adder]

I did, then I hit load wave link and yeah...

[little cliff]

if download correctly should like this

[mild adder]

perhaps it's because I have both versions of wave link installed?

[little cliff]

yes is recomend to unistall the 2.0 if you using the 3.0

[mild adder]

You can see at the top it says downloaded yet its not in the list

[solemn wyvern]

What you downloaded looks like a preset. You need the eq plugin installed, then add the plugin to the input channel (your mic), then you can open the plugin gui and load a preset.

By the way, voice focus is far superior to the old noise removal plugin. So I would remove that and turn voice focus on, adjust slider to taste.

[mild adder]

thank you!

I feel like it could sound so much better I just don't know what to do xD

like when I enable a preset I literally can't tell a difference and idk if thats just my ears not detecting the subtle change or if I'm not adding anything

[solemn wyvern]

You probably are listening to the direct monitoring, which can’t have effects on it, since that is coming to your gears before the audio goes to the host computer, in order to not have latency.

I made a video about how to configure your mic here: https://discord.com/channels/581549424518365226/1345520825717227551

[mild adder]

Amazing thank you so much

[iron barn]

i'm trying to record audio in premiere for a youtube video i'm making and notice the audio isn't loud enough so I went into Wave Link and my audio gain is set to +35 but i notice on the sound meter it doesn't budge any higher when I hold a note with my voice into the mic until I get to like +60 audio gain on it. this doesn't seem right to me. is this normal? my microphone in premiere is debuting at -15db and I'd like it to be at -6 without editing it in premiere to be louder.

[solemn wyvern]

You’ll want to use a compressor if you want to get a steady, level input. See the link to my video on this topic just above. 👆

[iron barn]

i have a compressor active on it is maybe why?

[solemn wyvern]

Yeah the compressor will restrict loud peaks.
Changing the gain will change how you’re hitting the compressor.

Check that video for a primer on how to set up a mic for dialog.

I figured that was probably what was happening but thought I would cut to the real advice!

[short temple]

is it ok to ask questions on the beta 3 wavlink software here?

[solemn wyvern]

Yeah it’s ok, but Reddit is the home base for beta stuff so there may be more tips and workarounds there. And that’s where the team monitors for feedback.

But if there’s questions somebody knows, they will answer!

[tacit rampart]

Does anyone have trouble shooting advice for a mic that refuses to work. It did for the first 2 days and now it only has static and won't pick up me talking at all. It the wave DX. I just changed out the interface and cords, even though everything was already brand new and nada.

[gentle swallow]

Can someone help me with Wave Cast? It's greyed out and I can't get the mic to work on the gaming PC. I have sent Elgato multiple emails with no response.

[solemn wyvern]

Changed the interface?

Would need more info about the whole setup to maybe give some other suggestions.

[tacit rampart]

I had an Audio interface first and it worked sort of. I had to get super close to the mic but then it just wouldn't pic anything up after a couple days. I have am XLR to USB cord as well and tried that and no go, the mic will pic up background noise but not my voice. It's all very weird. I have a support ticket in on it, but thought if anyone had some ideas sooner to try.

With either version, my computer shows I should have a mic.

[shy storm]

random question, did you ever resolve this? it's the exact issue i'm having. I never had 2.0 installed.

[solemn wyvern]

hmm. There's so much that could go wrong with unknown interfaces, and those usb xlr cables, well that's just a very cheap interface with no controls, when you come down to it.
Testing another mic would tell you something.

But hearing noise but not your voice is a really strange way to describe it. As in, you could hear your background noise but not a voice? Is it like a noise supression effect in reverse? I don't understand that.
I think there must be some aspect of this being missed.

[tacit rampart]

This is with no noise suppression on. There is a buzzing sound. If any loud noises happen, umm like when dishes were being done, then it will jump.

I talk in it an no response at all.

[solemn wyvern]

what is the interface?

[tacit rampart]

That is with the USB one. I can hook it back to the audio interface.

[solemn wyvern]

is the audio interface not USB?

[tacit rampart]

Sorry the XLR to USB.

[solemn wyvern]

does the meter move when you tap on the mic?

[tacit rampart]

No

I can hook the audio interface back up.

Just take a minute to change cords.

[solemn wyvern]

what is the model of the audio interface? (I'm still confused that it's not USB)

[tacit rampart]

Now I'm telling on it, my luck it will work now just for giggles

Oh the audio interface is USB as well.

It's a CAD USB Audio interface.

[solemn wyvern]

I mean, microphones are simple things, Especially dynamic ones. It's actually not possible for it to hear your room but not your voice.

I'm trying to figure out what the disconnect is and how to ask the right question to get there.

[tacit rampart]

It's just for mic and headphones.

[solemn wyvern]

ok but it has an XLR input, right? Can you give me the model name?

[tacit rampart]

Yes

That is the audio mixer and I have the gain turned all the way up. Same as the cord just quieter on the buzz

[solemn wyvern]

what is the model name of the interface?

and what XLR cable are you using?

[tacit rampart]

CX1

I am using an XLR cable that said it was for mics?

[solemn wyvern]

so it's xlr on both ends, right?

[tacit rampart]

Yes

[solemn wyvern]

Ok... My move here would be to try a different cable, and then a different mic.

It's unlikely, but not impossible that the mic would be a dud. you know?

the cable could be the issue, that very small noise looks like self noise (and it would make sense that the xlr usb cable thing would have much higher self noise)

[tacit rampart]

I don't have another mic. I got this one cuz my old one finally bit the dust after 10 years.

[solemn wyvern]

so, hypothesis is that the mic preamp isn't getting any voltage. Could be bad cable or bad mic. best guess from where I sit, and what we have to test with.

if you can get or borrow a xlr cable to test, that would rule it out.

is the cable new with this mic?

[tacit rampart]

Yes, my old mic was a USB

This is my first XLR mic.

[solemn wyvern]

ok, let's open the system sound devices panel

so win key, mmsys.cpl

[tacit rampart]

I have a lot of noise where I live so thougt getting a dynamic mic might make my life easier. At this point joke is on me.

[solemn wyvern]

It's a great mic. a real pro mic, it's just really strange to hear a buzz but no signal. So let's check if windows is doing something dumb with your interfaces

open up mmsys.cpl

[tacit rampart]

Ok it is open

[solemn wyvern]

so on the recording tab, find the cad device

[solemn wyvern]

in properties, we want to see that the level is turned up, and that any enhancements or spatial effects are disabled

are you in win11?

[tacit rampart]

Yeah win 11

[solemn wyvern]

ok so, after that stuff. there is another place win11 sometimes puts enhancements. So in control panel, I think it's system and then audio, or maybe sound.

[tacit rampart]

yep 100%

[solemn wyvern]

yeah, I think that's where it would be

[tacit rampart]

That is the mic setting for the interface in system settings

[solemn wyvern]

so if that's all off in both places, then I'm back to it has to be a broken cable or broken mic. I guess

[solemn wyvern]

in this screen did you check the properties of the device here?

for enhancements and spatial effects?

[tacit rampart]

That is the properties.

[solemn wyvern]

oh really, that's what it looks like in 11

[tacit rampart]

Yep

[solemn wyvern]

wait. why does it say voluem 0%

[tacit rampart]

That is for testing the mic, but even if I do test it, it doesn't change cuz it says I need to say something.

[solemn wyvern]

right, and it doesn't hear anything.

Ok well I guess we're down to, it's probably bad cable or bad mic

I guess I'm out of stuff to check. Sorry

[tacit rampart]

After a test but if you hit play, you hear nothing

Ok, thanks for the help. I will try a cable. I want to get it working so bad because I don't think it can be replaces as it is one of the purple ones

I mean they could give me a black one, but I would be sad...

[severe geyser]

So I'm using wavelink 3.0 Beta and one of my apps wont route to the correct channel. Example: I have a media channel created and selected Tikfinity app to route the audio to there but when I have Tikfinity open and play a sound it is still routed to the sytem channel. Is it becuase the Tikfinity sound is playing through TikTok live studio and not the Tikfinity app itself?

[gritty jackal]

Does the app have its own internal audio setting? Some apps and games have their own internal routing and will override what is set in Windows and Wave Link. If so you need to select the Wave Link channel in the app

[elfin peak]

Hey got a question. I use about 25% for my browser volume in Wave Link, and that works for YouTube but it sounds like Twitch is lower. Why? Is this a Twitch issue or what?

[sharp turtle]

I just moved and I think I lost the piece that connects the metal ball to the mic arm, is it possible to buy it separately or do I just need to replace this

[solemn wyvern]

Yeah the sounds are different so they could have a different perceived volume. This will vary from video to video; how they are mixed.

[solemn wyvern]

Try here https://www.elgato.com/us/en/s/spare-parts
And if it’s not there you could check with #official-tech-support

[sharp turtle]

Pretty sure it's this

[gritty jackal]

That should be the same as the otehr ball joint that's out of stock, just with the extra hardware, yes.

[sharp turtle]

ok thanks

[unreal ruin]

Hi, just curious if anyone is testing the 3.0 beta for wavelink, and could help with a monitoring issue? I can't seem to figure out how to mute the mic monitoring, I just keep hearing myself and I've dug through everything I can think of at the moment, I just feel like surely I'm missing something lol

[solemn wyvern]

Sure,
This depends which path you're hearing monitoring on. Most devices have a zero latency monitoring (or called direct monitoring) on the device, or you might be routing your mic input channel to the mix you're listening to.

[unreal ruin]

So at first I did have monitoring on for personal mix because I couldn't hear anything otherwise at all. But with that, there was a slight mic monitoring delay. However, disabling personal mix monitoring, there's a definite zero latency monitoring I can sense, but I also have no audio coming to my headset, even though it shows audio happening in the software

Also, rip my typing lol I haven't slept hardly so be patient with me😅

[solemn wyvern]

sounds like you have more than one confusion here.

Firstly, direct monitoring is controled by the settings on your device.
You didn't say what mic/interface you're using, but the settings for that device is where the controls for direct monitoring are. (that's the way it has to be, because this monitoring happens before audio is passed to the host computer)

It's usually a balance control with all mic on one side, and all pc on the other

[unreal ruin]

Believe me, audio has been the biggest pain for me while learning more about my pc lol so there's always confusion.

So to explain my setup, I have a stream deck + with the xlr dock attachment. I'm using a Fifine brand mic with XLR input going to the Dock, then from the dock to the pc. Idk why, but anytime I mess with any kind of audio setting, everything gets pretty janky so try to touch it as little as possible whenever it's finally working right. But I liked the 3.0 interface so I decided to give it a go.

As far as settings go, before swapping to 3.0 (using the 2.0.6 version) I had everything working correctly. No feedback, swappable audio sources (headphones to speakers) and full mic control within the software. I'm not entirely sure what would have changed because as far as I can tell device side, everything is still the same.

[solemn wyvern]

well you switched to a beta of a totally new, re-written app. If you're not into troubleshooting and not an expert in these things... Maybe beta branches are not for you. Just a thought.

But anyway, wave XLR (the dock; it's the same) is your audio interface, so that's where the direct monitoring controls are

click on that device in wave link to show it's settings, and adjust the direct monitoring balance slider to taste

if you want to hear no mic and all PC mix, the put it all the way towards the PC side

If they've added a button to save settings to the hardware, then do so. you want the device to always use these settings,

[unreal ruin]

Usually beta testing is fine, I enjoy it. Audio is just my weak point when it comes to troubleshooting. But to learn it you have to get hands on with it so it's not much of a deterrent. Plus if I can't get it to work, I've already reverted back to 2.0.6 easily enough. I just figured I'd give another go at it.

But believe it or not, the issue was as simple as the Mic/PC mix. I had it set 50/50, idk why I just kept glossing over it🤦‍♂️

[solemn wyvern]

Great, So you get what you're looking at now?

[unreal ruin]

Also I had to remove the mic track from the mix I was monitoring to remove that latent mic feedback. So now I can hear my audio without the mic feedback.

I do indeed, everything seems to be working so far. I still have more testing to do to see what needs attention but everything seems to be on track at this point. I appreciate the help!

[spring notch]

Hey,
Does anyone had a problem like small audio freezes/shutters every few seconds (5 sec) and my mouse (all USB?) freezes less often?
I'm using a wireless Corsair HS70 headset and the Wave DX wired to the StreamDeck+ with XLR dock

The app itself seems to work great (from what I know of audio, so not that much)
I tried reinstalling windows Wave Link app (both 2.0.6 and 3.0), closing iCUE app

EDIT:
Wait...

It seems StreamDeck app might be part of the problem? It stops freezing...

[real yacht]

Need a little help here:

I use OBS as a Virtual Camera for trainings and seminars. I was hoping to get some of the media I play to route back to Zoom/Teams, but I'm running into an issue where the audio won't channel back to Zoom.

I've tried using VB-CABLE plugin and Audio Monitor filter plugin to try and force audio to re-route to a virtual audio cable.

IIRC, my Wave Link USED to accept the VB-CABLE as an audio input, but now it no longer shows up as a checkbox-able item.

Is there ANY way to get audio from OBS into Wave Link so that I can just streamline all the audio mixes into Wave Link Stream for my Audio Input in Zoom?

I'm on a Mac, for the record.

Definitely latest Zoom version 6.7.2.72191
Wave Link is latest release version 2.0.7 (3795)
OBS is 32.0.4, latest release

Mac OS is 15.7.3, haven't gone to 16 because reasons

[solemn wyvern]

This sounds like either an app misbehaving (so check that all your software versions are updated and contemporary with each other. In other words, the apps and plugins need to match. If you're using the beta of something, you'll need the beta version of the plugin)

If not that, then I suspect a USB issue.

[solemn wyvern]

Your problem is not the same as that other user's problem.

So OBS virtual camera is not the audio source for the zoom? OBS should contain everything you want them to see and hear... then select obs virtual camera as the video and audio source for zoom. right?

What audio comes back to wave link is just for your monitor mix

[real yacht]

Sorry - hit reply on the wrong thread, meant to reply on my own - just edited it

[solemn wyvern]

that's ok. So yeah, fill me in: you're not using virtual camera as the audio source in zoom?

[real yacht]

So OBS doesn't offer a native audio output to Zoom. You CAN add OBS in Wave Link but it doesn't pick anything up. Not sure why, thought maybe it had to do with Monitor-ing, but that just goes to an output.

SO - I got the VB-CABLE app, which basically creates an output-to-input module. You can set the Monitoring for OBS to go to THAT, and then THAT shows up as an audio input to ZOOM. But then if I re-route my microphone audio through OBS to then channel into the VB-CABLE, there's a HUGE audio delay I can't overcome.

[real yacht]

So I was hoping there'd be a way to simply add the VB-CABLE to Wave Link, and set Wave Link Stream as my audio input to Zoom (which is what I do currently anyway)

[solemn wyvern]

Right ok. Yeah routing through virtual devices always adds a delay

Adding it to wave link might change the delay some, but you're still routing from one device to another so there will still be delay

[real yacht]

tiny delay I can try and buffer out with rendering delay, but we're talking about a full second-and-a-half right now

[solemn wyvern]

OBS audio sources have a monitor setting. each can be output only, or monitor and output.
The virtual camera should follow the output, not the monitor.

I might need to test something here.... Because I think this is more complicated than it needs to be

[real yacht]

That's my thought. If OBS simply had an audio stream output I could funnel and control in Wave Link, that'd probably be easiest. I thought the VB-Cable would solve that but then I have to route my mic through OBS and, again, HUGE delay from that

[solemn wyvern]

VB is just a virtual audio device. That is sometimes needed for some configs, but it's routing audio through a virtual device, so it always adds latency

My OBS isn't letting me start the camera at all. Hold on

[real yacht]

I saw this and I'm trying to decipher it at the moment to see if it's a solution: https://help.elgato.com/hc/en-us/articles/360044696952-Wave-Link-OBS-Studio-Multi-Track-Recording

[solemn wyvern]

This doesn't have anything to do with what you're working on here.
They are explaining how using the individual virtual audio devices that wave link uses as channels (on windows) is sort of usable as a multi-channel recording setup in OBS. (with the caveat that this listens to wave link's inputs, not its output, so mix changes in wave link don't impact what OBS hears. because it's not listening to the output.

anyway, I tested and yeah, OBS virtual camera does not seem to present an audio device to the system. so zoom can't use audio this way

Let me ask you this: when you present this way in zoom, do you use a camera and mic separately for your face and voice, and then share OBS virtual camera as a source for a screen share?

[real yacht]

No, at the moment I was using the OBS Virtual Cam as the webcam (and my webcam is a source in there), and the Wave Link Stream as the Mic

BUT, I didn't think of maybe using screen share to just share the OBS video output

the only reason i use the virtual camera is I have my webcam set up as a source with filters that allow it to move around the screen in case I need to dodge my portrait around text and windows I display and share within OBS

[solemn wyvern]

Hmm.
Generally I would expect screen sharing to get a better result, since it will get higher resolution and better view and navigation options for participents in your zoom call

i see. yeah so... you're controling everything about what they see. Where if it was a screen share without your camera or mic, the zoom would manage that (and the users can have some control over where they see your camera on a side bar or something

In my opinion, you'll never get very good latency out of trying to put your face and mic into the virtual camera.
you might be able to get the audio sync offsets to balance it, but you're dealing with quite a bit of latency if we set that up so it works right.

so using virtual camera for the screen share portion, it will be much easier to manage the latency since your face and voice aren't part of it. And those are more latency sensitive since it's conversational.

But that's my opinion, about which I think will be easiest to set up.

[real yacht]

I'm tinkering now with just using a Projector Preview window and screen-sharing that WITH audio enabled, gonna test

[solemn wyvern]

Have to test if that includes audio. I think projector does not

Ok... I think I have it

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608

[real yacht]

yeah i'm trying that now

but i don't think it's picking up on the sound from the projector preview

[solemn wyvern]

after you start a screen share, you'll have the option to include audio (and settings like stereo and quality options)
I think what you'll need is to set OBS to monitor all your audio sources (in advanced audio properties panel) and use your VB device as the monitor device (in OBS settings > audio)

Yeah projector doesn't include sound. So you'll have to do that step of setting the sources to monitor from OBS

[real yacht]

ah, so still have to route all monitoring through VB-CABLE and use that as the Mic in Zoom

well, let's see if the latency is acceptable

[solemn wyvern]

No you don't have to route them. there. and remember this doesn't include your mic

just the sources in OBS, which you can leave the mic and camera out of, since those are separate in zoom

OBS will do the routing, so you shouldn't need VB to be in wave link either. all the apps making sound should already be in wave link, for your monitor mix

OBS is capturing them also

The other benefit here is that zoom can do it's voice isolation and stuff on your mic, but not on your screen share. So you don't have it trying to mute sound effects and music because it doesn't sound like a voice.

[real yacht]

So I have monitoring and output on for let's say a video clip I have set as a source that pops up in OBS, and you said I should have the Monitor Device set to the VB-Cable?

oh, hang on, i think you got this right

[solemn wyvern]

I think this should work, yeah. YOu don't have to hear OBS's sound. You've got it all already in wave link monitor mix.

I'm not clear how they are letting you chose the device to share

is it there? it's not clear on this help page

[real yacht]

So - Monitoring and Output on for any source I want to route to Wave Link. I then set OBS up as an app input in the SFX section of Wave Link. I then share the Projector Preview Window, and the sound for the sources route through Wave Link and therefore into Wave Stream (which is set as ZOOM Mic)

...I think we might have it

which means I think we don't even need the VB-CABLE in this

[solemn wyvern]

Ah, That's sort of the opposite of what I meant

[real yacht]

lol sorry

[solemn wyvern]

so, with that setup, you're sending a stream mix to zoom as your mic.
That can work I guess. And might be the easiest to control. But it means zoom's mic audio for you contains sounds and music and stuff. So just be careful to turn off all of zoom's voice isolation processing

yeah you might be right afterall. It kind of seems like zoom will let you share app audio, but it directly hooks it (similar to how wave link does on macOS)

so I don't think there's a way to direct it.
(discord does this same crap, not giving the options for source device)

so it will work if you just share one app, or all the audio on your computer. But you can't direct it to use a specific device.

So the only way to exactly pick your device is to set that device as your mic.

So yeah.. the stream mix would be the best option. So long as you use headphones and have your mic effects set up well to begin with so it isn't all noisy.

You're not one of these animals that uses zoom without headphones.... right? 🧐

[real yacht]

Yeah I have all that turned off by default, and found you have to turn on ORIGINAL SOUND FOR MUSICIANS as your default otherwise it tries to filter out anything that isn't your voice

[real yacht]

Ew, no

[solemn wyvern]

Yes that's right.

I do sometimes have clients call in for remote mixing sessions and for what it's worth, zoom does hook the application audio effectively. So I can tell it to screen share the DAW i'm using to them and the audio seems to work great (so long as I set that sound for musicians, which does seem to impact the screen share and not just the mic)

but... if you're using more than 1 app, I'm sure it would be eaiser to use OBS to draw it all and share that.

[real yacht]

Yeah it's usually a Slide Deck presentation with some program or a browser web app I'm demo-ing, and I try to throw some media sources in there to keep it light, fun, or informative.

and then my webcam overlay is a scene-source so I can move it around the screen to stay flexible with window placement

[solemn wyvern]

I think in this case, since wave link is the source for the audio mix, in totality; the latency should be the same for viewers as you hear. If anything the whole mix might be like 80ms late compared to your video. But that's really subtle and shouldn't bother anybody.

That depends on the camera, too

[real yacht]

exactly - a small latency I can deal with but the VB-CABLE was like a whole second and a half

[solemn wyvern]

if it's mjpeg or uncompressed. Uncompressed might come in sooner

VB is another 80+80 round trip, on top of what comes out of wave link. That's aproximate, but that's probably a best case. and it all adds up.

[real yacht]

whew, think we solved this mystery of getting OBS audio output (monitoring) into Wave Link Stream. I don't know why that was being so difficult

[solemn wyvern]

the monitoring plugin for OBS is a way to set monitoring to devices per source... instead of one device for the whole app

[real yacht]

Yeah, figured it wouldn't have hurt to try

[obsidian pine]

Heyo, anyone know if its possible to switch sample rates to 96KHz on wave link beta, ik I had to control click mic settings but can't seem to find where on new ui

[gritty jackal]

No, the beta is fixed at 48

I believe they had a couple reasons for that, including people hitting issues like trying to load VSTs that are only enabled correctly for 48, or dealing with PC audio sources and apps that wouldn't set to 96 causing mismatches. (eg OBS takes 48, but doesn't set to 96 - in some instances that mismatch can cause crackle or other distortions). If you want to see it added back, suggest it at #feature-request

[opaque flicker]

Hello, i need your help.
I'm currently trying to configure my microphone (Wave DX) in Wave Link. However, I'm encountering a significant problem: I can't hear myself in the monitoring output when using my wireless headphones (Logitech G Pro X Wireless), whereas it works fine when I use the streaming output. What I don't understand is that the voice waveforms are displayed correctly on both outputs (monitoring and streaming).

[solemn wyvern]

Generally you’re not meant to send the mic channel to the monitor mix, since this signal will have latency, so your voice coming back to your ears won’t line up with the voice in your body, which makes it sound weird. Since you’re using wireless, that will have some additional latency on top of that which could make it enough to be distractingly late, making it hard to talk.

Still, you should be able to hear things. To get a better idea of what’s going on, add another app to a channel in wave link and make sure you can hear that on your selected monitor device.

What might be happening is the wave link monitor mix device might be turned down in windows audio device properties

[opaque flicker]

Thx i will check

[astral seal]

Can any1 help me,
I downloaded the wave link 3.0, added my Shure mic there, added effects, created 1 mix, and pointed this out put device into discord

Problem is whenever i screen share in teams or discord with audio, people hear my voice doubled,

The issue is that wave llink once i open it , even if i mute mic inside wave link is considered as a system (Desktop audio) and is broadcasted to screen share

Is this a bug? Or i am doing smth incorrect?

[solemn wyvern]

Yes, it's a bug or flaw (whichever you prefer to call it) with discord and teams and any other app that hooks audio this way and doesn't give you a choice of audio device for the screen share.

I'm sure they like how easy this is for users who don't have any kind of audio mixer. But unless they give users at least an option to select the audio source for the screen share, they won't be compatible with anything like this.

[astral seal]

Thank you for clarification

[unreal ruin]

Hi again, I have another audio issue while using Wavelink 3.0.

I seem to be dealing with audio stutter but only through games (so far, videos have worked fine and I haven't gotten to test any voice chatting, music also seems to work fine). It doesn't start out choppy, but as the session prolongs the audio starts to stutter more and more until it becomes basically nonstop until I close application.

I've gone through playback, recording (also even checked through Windows sound system settings, as I understand the enhancements sometimes only shows up through there) and I disabled any enhancements I was able to find, per the Elgato help articles. As far as I can tell, it helped in delaying when the stuttering starts, but hasn't halted the stuttering entirely. Any ideas?

I should also note that I have checked to see if there were any audio driver updates, and any other updates in general to be on the safe side.

[unreal ruin]

So it seems removing a game from my "Game" channel and just setting the specific game to its own channel seems to have stopped the stuttering for that specific game. Is there maybe a recommended limit on how many apps you can have to each channel? I don't see WHY exactly but I'm also not an audio expert

[solemn wyvern]

This is a commonly reported bug. And you already found the best workaround we know.

Remember that the Reddit is where beta testing feedback is collected; send your report!

[unreal ruin]

Gotcha, thank you! Would you possibly be able to answer why my gaming channel is the only one that has audio enhancements? Again it is disabled in settings, but if I can possibly figure out a way to remove it entirely then that should potentially fix the issue, no?

[solemn wyvern]

Don’t know at all. But reports seem to say it’s game channel or browser channel.
If the team has put in some hidden logic that recognizes game channel and does something different with it… they haven’t told anybody!

[unreal ruin]

Interesting, gotcha. I'll keep playing around with it until I can maybe find something on my end

[unreal ruin]

Update so far, I reinstalled the drivers in Device Manager for Elgato Virutal Audio (originally I was checking to see if I could swap to a different version to see if I could remove the enhancements option entirely). Unfortunately that didn't work. I thought about none of the other channels having the option though and wondered if making a new Game channel would give the same enhancement options as the first one did, and what was it that gave it to begin with. The new Game channel does NOT include the enhancements however, and so far every game I've tested has had no stutter or delay. I've got about 50+ items to check through to see what actually gave the first channel the enhancements to begin with if any did at all, but so far just making a new channel has been successful to remove the stutter.

[solemn wyvern]

So stutter didn’t come back, and windows did add the options for enhancements after remaking the channel?

How long have you been into the beta? A new build came a day or two ago so I wonder if they changed something about when new channels are made. Some flag that keeps windows from doing something.

[coral bolt]

can anyone exsplain to me why it dose not save setting and every time i boot up its switches to a new output source also when will we see more update for this waste of money so far

[solemn wyvern]

Actually never seen this issue reported before; changing settings on reboot.
I see that device turned off… could that be the source of it?

[coral bolt]

no i dont want to hear my self over and over again so mic is turned off

the application audio to output dose not save and randomly changes to sumthing random

Same on both pcs so if i click the two arrows it changes the AA to a random source for no reason

[unreal ruin]

I just got into it yesterday actually, I didn’t know anything about it until I saw a tiktok about it lol.

But yeah, new Game track didn’t bring the enhancements that are in the original track. And they’re both created within the same version too so I’m not entirely sure why one received them and the other didn’t. I’m testing to see if a specific app I added into the track possibly pulled the enhancements? You mentioning people have also had it through Browser makes me wonder if it’s not due to an app possibly that maybe has permissions?

[coral bolt]

between that and randomly switching

losing my mind

[solemn wyvern]

The mic echoing back is because of the “all audio” selection. That includes inputs. (For reasons I can’t explain…)

[coral bolt]

yeah i dont care about the mic but i have 4 mics over 4 pcs

[unreal ruin]

I’m not entirely sure but what is your remote pc’s default output? Maybe it just defaults back? Or is it entirely random? (I’m not an expert but that’s just my first thought)

[coral bolt]

i need this to send sound with out switching every few hours or reboots

[coral bolt]

Headset

Sound pc 1 > pc 2 via cast
to Link then to obs

[solemn wyvern]

Yeah sorry, we don’t know anything else about it.

I briefly tested the wave cast beta, but it seemed to be not at all compatible with wave link at the time so I never even got it off the ground. Don’t know if that’s a typical behavior or not.

For what it’s worth, this is the first mention of it

[coral bolt]

everything else works fine and sound is coming through via old source Goxlr or audio cable but this program

[solemn wyvern]

That I’ve seen

[coral bolt]

it dose nothing

[solemn wyvern]

Will have to raise it with #official-tech-support

[coral bolt]

tried that they real usefull

Response was oh never seen that before

Why release sumthing you have no idea what its doing

[unreal ruin]

I’m personally unfamiliar with wave cast or any kind of pc to pc casting. I just remember I had somewhat of a similar issue with any time I rebooted my pc, my audio settings were different, and IIRC it was due to some default settings and copies of different output sources within my Sound control panel in the playback settings.

[coral bolt]

no this is just the silly app

im very well versed in pcs dual pc stuff

just this app will not save its output it will randomly choose a new output when it feels like it

the only work around iv found to fix this is turn off app then re boot app then turn off link and reconnect all

if your in a stream or pc hangs or crashes or you need a reboot you will spend 10 min doing this they need to add a fix for this

[solemn wyvern]

It’s important to remember how varied windows computers setups are. It is actually very tough to test everything.
If this was a free product they would have a ton more testing, could have opened the beta up more, stuff like that.

But it’s in a tough spot.
My suggestion was it could come free with capture cards, like how voice focus is free with wave devices.
But yeah, it’s a tough place to be in.
Elgato is a pretty small team

[wintry plaza]

anyone else wave link system audio not showing up anymore?

[solemn wyvern]

Did you remove it from your mixer?

If you need more help we should get more details about the version and exactly what you’re trying to do when you can’t find wave link system.

[past lodge]

so i loaded up my pc about 5 mins ago and all my channels and audio affects just completely gone anybody know why this couldve happen ?

like it reset it self to when i first downloaded wave link