#capture-cards

1 messages · Page 35 of 1

umbral juniper
past basin
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Oh right, PS3. That's a set of component and composite cables all in one. Ignore the yellow

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Yellow would be for compositie hookup, component would be better

umbral juniper
past basin
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Yeah, those 5

umbral juniper
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Still no signal

past basin
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I'm not sure how to tell the two reds apart offhand

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also is this hooked to the card right now or to a TV or monitor to make sure there's output?

umbral juniper
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TV/Monitor

past basin
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And is the PS3 set to component video?

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Try powering it off, then holding power button while it comes on until the video on it resets (in which case it should start showing up)

umbral juniper
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Display Settings - Video Output Settings correct ?

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Which one?

IMG_8467.jpg
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I GOT IT

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HOLY CRAP

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i just randomly selected Component / D-Terminal and it worked

warped ledge
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Thanks, I personally use this brand for my Display Port cables.

past basin
keen crater
keen crater
warped ledge
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make sure you're using a usb 3.2 port.

keen crater
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it crushes black hard

warped ledge
keen crater
# warped ledge yeah

some games though with vrr i have to set to FS mode for it not to do the page flip thing. aka cut half the screen in half on the preview but eh

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its workable

keen crater
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gta iv on ps3 was so umm

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special

drowsy ice
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Im not sure where to post it but I believe this is the channel 😊

hello. I have a question regarding a pc that I'll get. I plan to buy elgato 4k pro new capture card and rtx 4060ti 16gb with an average cpu like i5 12xx 13xx and just record 4k60 sdr footage from ps5 and xbox series x on obs or elgato capture utility as I have no clue how these both works or if they should work at the same time etc. new card supports hdr to sdr conversion I believe so I also will use that. footage will be recorded in 4k60 8bit 50.000 bitrate in mp4/mov container with hevc and will use hardware encoding, I guess its called nvenc. will this gpu and cpu be enough to capture without stuttering or drop frames nor encoding overloaded issues in obs?

worn sleet
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Question I play on Xbox Series X & got Elgato HD 60 X what buffering should I set on
Auto-Detect
Enable
Disable

For
Elgato HD 60 X
&
Elgato Face Cam for OBS Setting ?

thorn torrent
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Hey good morning from germany. So,
is there a way to capture my live picture with elgato hd 60 x with OBS and another App (like TikTok Studio) at the same time?
Actual, when i try this i only can found the capture card on one APP, after adding it the other app dont see the capture card anymore. or is there no way?

past basin
# thorn torrent Hey good morning from germany. So, is there a way to capture my live picture wit...

The Capture Card itself is only accessible by one app at a time - it only has enough USB bandwidth for one feed. To feed two apps at once you'd want to first feed it into a multicam app or other sort of sharing app that'll create two virtual copies of it for the other apps.
Other solutions include using third party services to send your stream to, that will break it up into two feeds for each streaming platform, or using your stream key direct in OBS and using addons with OBS to send out two copies at once (I think TikTok requires you to be so big before they'll allow that).

past basin
past basin
# drowsy ice Im not sure where to post it but I believe this is the channel 😊 hello. I have...

See the official system requirements here: https://help.elgato.com/hc/en-us/articles/23707775234061-Elgato-Game-Capture-4K-Pro-System-Requirements
These requirements are for use with the 4K Capture Utility. You may be able to use third party apps like OBS Studio with other requirements (especially other encoders like intel), but the requirements for that are not officially documented. Best to stick to the official requirements for Elgato's own app.
Assuming those CPUs are something like i5-12xxx series (12th gen) not i5-12xx or i5-13xxx not 13xx then you're probably fine based on the spec you've listed.

thorn torrent
warped ledge
drowsy ice
# warped ledge So you’re planing to use 4k capture utility not OBS?

I can use whichever, I mentioned capture utility because some people said on reddit and youtube that u need to keep the capture utility open even while recording on obs so I dunno, but I guess I need to use capture utility for updates etc idk how it works. but yeah I probably will use obs since it is so easy to pick which format I want to record. just need to know exactly if 4060ti 16gb can record 4k60 with hdr to sdr tonemapping.

warped ledge
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If not I get choppy video. This is just the recording part.

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2K i can P6, and possibly P7.

drowsy ice
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the higher the preset, the more quality ? 🤔

drowsy ice
manic locust
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Hi, yes the issue persists, through a full shutdown and restart of the pc and console.

I do get sound through OBS, but not the 4K Capture Utility software.

warped ledge
drowsy ice
warped ledge
drowsy ice
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jsut need to know if listed pc specs will work with that kind of footage

drowsy ice
warped ledge
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Checking a few things in a bit, but if you want my honest suggestion a 4080 is probably ideal, or even a 4090.

drowsy ice
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I dont wanna invest into high quality gpu's since 5090 is at the doorstep at the end of the year

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I'll buy extra pc with 5090 when its out

warped ledge
drowsy ice
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definitely gonna be a monster

keen cloud
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Hello Elgato I’m Jameel Perkins asking can ELGATO CAMLINK WORK ON IPAD TO STREAM TO TROVO LIVE STREAMING IPAD +PS5?

past basin
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You would need a USB-C iPad specifically (with a 5 Gbps or faster USB-C to USB-A adapter) as well as an iPad streaming app that can stream to that platform. But CamLink 4K can be used with iPad, yes. I'm not familiar with Trovo Live to be able to say if there are any iPad apps for that or not that take an external camera source though

keen cloud
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Ok I have a an dell dock station with an usb c

past basin
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Make sure the iPad has USB 3.0 or faster - a few don't (the old Air iirc, maybe a couple others)

keen cloud
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IPAD 10 gen

frosty breach
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I ended up finding a temporary solution - If I only have HDMI In connected to the Wii U and nothing connected to the TV, no freezes.

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(not sure where else to post) This is generally a content creator related question but on my Wii U, I had sorta a system where I would play Wii Fit U and have earbuds in my gamepad and I would still be able to hear sound without worrying about the playback from my Desktop appearing in my video. However, on my Laptop rather than my Desktop and this isn't working anymore. Sound just doesn't appear to the viewer's POV when playing Wii Fit U. Any ideas?

true coyote
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so is there any way to have HD60X work with my 1440p display with xbox series s? It forces it to 1080p and I cant find any way to increase it, even in xbox settings the option for 1440p is no longer there

unique horizon
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how do i fix it so the capture card captures the whole screen and so there aren't those missing ones

Capture.PNG Capture2.PNG
past basin
past basin
past basin
# frosty breach (not sure where else to post) This is generally a content creator related questi...

I honestly wouldn't have expected it to work with the desktop either - most consoles disable the HDMI audio feed going to the capture card when a headset or earbuds are connected (I know a Switch will, I've honestly not tried with a Wii U), which is why people use things lilke Chat Link Pro. Just to confirm, does it work fine without the earbuds in on the laptop? If the setups are the same (eg, No Chat Link), I would assume this would be a setting on the Wii U

past basin
# keen cloud IPAD 10 gen

Sorry for the late reply - that iPad won't work with Cam Link 4K as an input - it's USB 2.0 on the port, which isn't fast enough. It needs to be 5 Gbps or faster.

image.png
unique horizon
past basin
unique horizon
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Ye, I’m going to do that by using my 2nd monitor for the capture card so it isn’t squashed out

unique horizon
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And is it impossible for me to use my ultrawide screen without having a squashed out screen on obs?

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Because I want to output in 1080p

past basin
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If you're okay with letterboxing instead (black bars on the part of the screen not filled). If the aspect rations don't match you either have to pad the empty space with black bars (which you could cover with an overlay or something), or you need to squash the aspect ratio

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If your source signal is 16:9 and OBS is set for 16:9 (eg, standard 1920x1080), then it should be fine

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But Ultrawides are a different ration and won't match a standard 1080p aspect

stoic vault
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hey im trying to add a capture card to my OBS, the capture card will appear in OBS but when i press configure video it wont display there for some reason

past basin
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What card is it? Is this a mac or PC? And the video is just blank? Often that can happen if privacy settings on the computer block it out, or if another app is already trying to use it (on most cards only one app at a time can use the capture card, the others get a blank screen).

stoic vault
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ive gotten it to work now

winter estuary
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Hey Arcsane, I'm looking to pickup a 4k X today to use with my Macbook Pro M2 MAX as my Streaming PC and then play games on my Desktop PC. Is this possible, and if so how would i be able to connect my microphone / headphones to be used on both devices. Will the capture card be able to get the audio from my gaming pc such as discord and game audio?

stoic vault
past basin
stoic vault
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i can hear it through the console, the volume meter wont move on obs

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i have a headset connected tot the console

past basin
# winter estuary Hey Arcsane, I'm looking to pickup a 4k X today to use with my Macbook Pro M2 MA...

Connecting a headset or mic to be used on both devices gets a bit tricky tbh. Chat Link Pro can be used to easily split audio from a console that goes to a headset, but it doesn't work for also getting audio off the PC. Typically you need additional hardware like a dual input mixer, or something like Astro's MixArmP TR PRo that can take audio from two deivces and send it to one headset, and likewise app a mic feed to go to both.

There are some workaround but they can get a bit convoluted, and may require some additional adapters. Is the mic / headphones a single headset, or two different devices? How do they connect? 3.5mm, XLR or USB?

past basin
stoic vault
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ps4

past basin
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Yeah, that'd be one you'd need Chat Link for (assuming it's a wired headset). Just to check if you disconnect the headset, does the audio start capturing?

stoic vault
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nope

winter estuary
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They are two different devices, my microphone is a SHURE MV7 and i'm connecting it through usb-c right now, but it does have an xlr port, and for my headset it's just 3.5mm / mini-xlr

past basin
# winter estuary They are two different devices, my microphone is a SHURE MV7 and i'm connecting ...

MV7 gives you some options for the mic at least - that can be connected in XLR and USB mode at the same time to two different devices, and it also has a headphone jack you could in theory run to the console with some adapters (note the headphone jack only works in USB mode). Are you using any specific audio software on the mac? Other than that the quick and dirty way is get a XLR interface for the mic on the Mac, and run the USB line to the console (I'm not sure how nice it'll play for output then if you're not using the headphone jack on that though.
Headset is a bit trickier unless you have one of the few that connects to two different devices at the same time. It can get to be enough of a problem some folks just use airpods for the computer inside headphones for the console. But generally there's a few mixers that can do it

past basin
stoic vault
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wired

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usb

past basin
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Okay, what model capture card are you using? If it's one of the externals there's a few things to check. Leave the headset disconnected from the console for now.

winter estuary
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Ah nvm bit expensive, any cheaper options?

past basin
winter estuary
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I see

past basin
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Rodecaster Duo is something similar but around the same budget

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There might be similar ones out there for cheaper, but mixers aren't my strong suit

winter estuary
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Also do you know if an M2 MAX Macbook pro can get 4k60 recording?

past basin
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I believe if it's using macOS 14.4 or 14.6 - there's some issues with 4K X in 10 Gbps mode in 14.5 right now and it only runs in 5 Gbps mode (supported modes for 5 Gbps are listed in the second chart here: https://e.lga.to/4K_X_Resolutions ).

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While 4K60 (and even 4K144) are available in 5 Gbps mode using MJPEG I've had at least one mac user tell me OBS on macOS wasn't giving them access to MJPEG modes

stoic vault
winter estuary
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Haha yeah I really gotta get learning some of this stuff, there's a lot to this.

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So bascially to use my macbook pro as a "streaming pc" I would need some other hardware / accessories.

past basin
# winter estuary Haha yeah I really gotta get learning some of this stuff, there's a lot to this.

I should ask too - what headset are you using? Some like Astro A50 X or Steelseries Arctis Nova Pro will let you connect to two devices directly from the headset.
Steelseries GameDAC Gen 2 also looks like it should get you the split mic and headset stuff you're looking for - but you'd have to run the headphones and mic into a headset adapter first (so you'd want to route the mic to the headphone jack on it via softwareon the mac) and run an aux cord from that to the DAC

winter estuary
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DT 900 PRO X Beyerdynamic

past basin
past basin
winter estuary
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48 ohms I believe

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Not the 250 ohms ones

past basin
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Okay, 48 means it'll work with most mixers instead of only some higher end ones, without needing additional amps

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Before we go too far into connecting both devices, do you need to be able to speak in voice chats on the console?

winter estuary
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Well the "console" is my gaming pc

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So i would need to speak on discord

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On there

past basin
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Oh, gaming PC? That gives more options then.

winter estuary
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Yeah

past basin
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You can use an app like Voicemeeter or Wave Link to mix the game audio and mic together and send them from the gaming PC to the mac

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(over HDMI so the capture card gets it)

stoic vault
winter estuary
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So its bascially like a virtual mixer?

past basin
winter estuary
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So i could have my mic and headset connected to my pc to which then can be transferred to the mac

past basin
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So just run all the audio on the gaming PC and send it over HDMI to the mac. You can then also connect the mac's audio out via AUX cable to Line In on the PC if it has one so you can hear that too

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yeah

past basin
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Only one app at a time can access the card

winter estuary
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How do you send it over HDMI, is that sort of like selecting the inputs?

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Like will the capture card come up as a designated input

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Through HDMI, i don't know if im making sense but

stoic vault
past basin
# stoic vault nope

Did you restart the PC after installing the app? It may have also reinstalled the drivers. But if Game Capture HD was getting video in other apps, it should still be getting video in that one

stoic vault
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yes

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i installed the app last night

past basin
winter estuary
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Ah yes, I see

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Would I need voicemeter on my mac as well?

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Or do I just select the HDMI on obs

past basin
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Assuming you're using voicemeeter there'd be a section for three output selection (I think a1, a2, a3) in the top right, and a couple virtual ones (B1, B2). Set one of the Ax ones to your HDMI then when setting up the sliders you just turn on the approriate Ax optiion you set the HDMI to and whatever inputs you set the slider to will go to to the HDMI (and set your default or game soudn to the Voicemetter input)

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You'd just have to have it on the gaming PC and on the mac just add in the HDMI

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You'd be doing all the audio mixing on the gaming PC

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(but audio mix is farily lightweight)

winter estuary
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Yeah, will there be an delay of sending it to the mac?

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For lets say my stream

past basin
winter estuary
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I also have a second monitor would that be any problem?

winter estuary
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At least I know this is possible

past basin
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Uh, you'll only be able to send over one monitor at a time through the capture card, but audio wise that's fine

winter estuary
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Yea I only want my main monitor to show over the capture card

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But can i still use my other monitor

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To have discord on it?

stoic vault
past basin
# stoic vault i installed the app last night

I'm drawing a blank at the moment on why that's working in other apps and not Game Capture HD. What version of Game Capture HD do you have installed? (Should probably be noted int he Help > About section if there's one)

past basin
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Any audio through that app?

stoic vault
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yes audio is displaying here now

past basin
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okay so we know the hardware is good - you're still going ot have issues if you plug the headset into the PS4 again thorugh - it'll mute the HDMI . If you don't need voice chat, you can just listen through the headset on the PC (though there might be a touch of delay). Otherwise you'd probably want a 3.5mm mode headset and a Chat Link Pro cable so you can split the audio from the console while still using a headset with it

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(Id' check if your headset also has 3.5mm connetions, some USB ones do)

winter estuary
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@past basin Last question, my main monitor is 360hz what will the passthrough be 1080p240?

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So 240 hz will be the max i can play games at

stoic vault
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im not too bothered by that

past basin
stoic vault
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how would i get that to work in obs?

winter estuary
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I don't use HDR on my PC

past basin
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You can connect the capture card to a different port on the GPU and just clone the main display to the capture card

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The GPU will sort the difference

past basin
winter estuary
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Sorry I don't really understand

stoic vault
past basin
# winter estuary Sorry I don't really understand

Ah, on the gaming PC instead of hooking up the capture card like you normally would using hte HDMI In and HDMI out, just hook a HDMI IN to the gaming PC GPU. Hook your monitor to a different port on the GPU. Then you can use Windows display cloning to copy the gaming PC screen to the capture card (press Windows Key + R, and type desk.cpl and press OK, and it'll bring you to display settings where you can set that up). So you can clone the main monitor you game on to the capture card's virtual display - then the main monitor can be 360Hz still and the GPU in the gaming PC will send a copy at 240 ( or whatever other format) to the capture card. That way you can still game at 360 while capturing at lower

past basin
# stoic vault alright

Checking something there now - if you go into properties for the capture card at the very bottom where the audio options are is it set to Capture Only?

stoic vault
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should i set it to capture only

winter estuary
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So this might have solved another problem of mine, my main monitor gets its 360hz refresh rate on Display Port, but only 255hz on HDMI, so doing this I will be able to run my monitor at the 360hz and then the video format will be at whatever I want it to be at right?

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Also since now there will technically be 3 monitors instead of my normal two, is there anyway the clone of my main monitor can only be on the capture card display, and then my second monitor will be an extension of the main monitor so i can still use it for other apps?

past basin
past basin
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And yes you should be able to only clone one of them to the card

winter estuary
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Okay wow

past basin
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I don't think it'll let you do it any other way actually

winter estuary
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Well perfect man, I really appreciate your help

past basin
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No worries, good luck with it!

winter estuary
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Thank you brother, for real :)

past basin
stoic vault
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that did nothing

past basin
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Even adding it as an audio input capture didn't do anything?

stoic vault
past basin
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And the volume bars still aren't moving? If they're not restart OBS - it's sometimes picky when we start changing audio options like that.

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If that still doesn't fix it, go back into properties for the camera, go to the Configure Video option and some extra options should pop up. Since the headset is out of hte console, make sure it's set to HDMI audio

storm hill
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I was THIS close to having my ps audio playing through the pc without obs...I had it all set correctly (obv because it was playing through my headphones) and then I clicked something (no I don't remember what) and now it's not playing through the pc anymore. I've been struggling with this for 8 months...is anyone able to help?

past basin
storm hill
past basin
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It still setup to play out to the right device? Sometimes if you're using USB audio devices just moving things to another port can reset that all

storm hill
past basin
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You can check by going into the sound settings (Press windows key + R type mmsys.cpl and press ok), go to the recording tab and find the carpture card and go to properties

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Should be able to find the Listen tab then, like

image.png
stoic vault
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oh nvm i see it

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audio is working tysm!!

past basin
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Nice! Glad you got it sorted

storm hill
past basin
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Though. . . If you have Wave Link installed you can also just load that and add the capture card as an input

storm hill
storm hill
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I'm so pissed cuz I had it working and I went to adjust a volume for something and then boom it wasn't working

past basin
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Back in the capture card in the sound settings, on the Levels tab is it turned up and un-muted?

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Also is there a headset connected to your console?

storm hill
storm hill
past basin
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If you go back to th recording tab, when there's audio going through, is there any movement on the little volume bar next to the capture card?

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Also I'm just realizing what you linked earlier was the Stereo Mix - that should have been checked and setup on the capture card itself

storm hill
storm hill
past basin
# storm hill these are the only options I see

In this image, the top bar says Stereo Mix. You want to check the "Listen to" for your capture card which should be listed as something like Elgato Game Gapture or HD60 X, you shouldn't be in the Stereo Mix settings - that only affects audio already going through the same capture card.

storm hill
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sorry for being spammy - I'm doing prtsc 😦

past basin
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All good - I'm working on something so I'm tabbing back in and out anyway. So that Digitual Audio Interface for HD60S+ doesn't move when there's audio coming through?

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Can you load up 4K Capture Utility, go into settings and check what the audio mode is set to - then try switching it to whatever the other is (if there's no headsets hooked to the console, it should be HDMI )

storm hill
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holy fballs it's working again - do I have to keep the 4k utility open? and how do I control the volume in wave link?

past basin
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To control the volume in Wave Link just use the sliders. Left one with headphones is the monitor volume (what you hear), the boardcast tower one is what goes to the stream mix

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(you can also assign it to stream deck actions if you have one, using the Wave Link Plugin and either the output action to change the whole monitor mix, or the input action to adjust just the capture card)

storm hill
past basin
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The listen to verison isn't volume adjustable outside the levels tab

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So I'd try turning that off

storm hill
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I disabled the stereo mix thing

past basin
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You'd have to do it on the capture card too

storm hill
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ok cross your fingers!

past basin
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🤞

storm hill
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nope if I close the 4k utility I get no sound

past basin
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Ah, okay. We can work from there

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We at least know the hardware is good now

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I'd remove the input for the capture card in Wave Link and add it back to start with

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things have moved around enough that might be setup incorrect

storm hill
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yes I went back into the sound settings and set the cap card to aux 1 and the sliders work

past basin
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\o/

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So it's working again there now?

storm hill
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these are my options for the 4k

image.png
past basin
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No, that's fine close out 4K capture Utility again there now. Lets see about getting this working without that

storm hill
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ok it's closed and now there's no audio

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you're already my hero - you know that right?

past basin
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Thanks, all good though. Audio is a headache - everyone thinks it's going to be video, but audio's been around on PC so long there's a tone of ways to get things tangled up 🙂

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So in Wave Link now, do you see the volume indicators at top of the capture card input moving?

storm hill
past basin
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Since we've made a few changes here I'd suggest restarting the PC before we go too much futher, just to make sure all the audio stuff is restarted

storm hill
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okie dokie I'll be back in 2 shakes!

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ok so it was more like 4 shakes but I'm back!

past basin
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All good, I'd start by firing up Wave Link now to see if the audio indicators move or not

storm hill
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they do not

past basin
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All good - I'd remove the whole input, then add it back again.

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we've changed enough stuff it might be tripping up Wave Link on that input

storm hill
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nope 😦

past basin
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Next thing to try then - go back to the settings (mmsys.cpl) and go to the properties for the HD60 S+ Digital Interface. Go to the advanced tab, and if the option to allow applications to take exclusive control of the device is turned on, turn of off and press OK

storm hill
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ok turned that off

past basin
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Might have to reboot again for it to take effect in some cases - but if one app was hogging the audio fro the capture card that should clear it up. And change to the volume meters in Wave Link?

storm hill
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I don't see it wave link yet but I will reboot 🙂

past basin
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Okay, I'm checking my onw HD60 S+ for Wave Link there now too

storm hill
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rebooted and nothing

past basin
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Interesting - it should be fine just like that. Okay new plan - can you load up 4K Capture Utility again make sure the audio is still working there. Then go to settings and check on the device tab what firmware version your HD60 S+ has

storm hill
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audio is beautiful when 4k is open

image.png
past basin
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Interesting your firmware is behind mine

image.png
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Close out the settings, hold down CTRL and open the settings again. Do you get an update firmware button on the device tab?

storm hill
past basin
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Yeah - we know it's not working as expected though. It'll do a version check first though

storm hill
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that's from the elgato site

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ok it's updating

past basin
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That arcticle is also a little out of date (though don't do it for the original HD60 S generally)

storm hill
past basin
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That's fine, mine did that on a previous update too

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Give it a minute before you restart the card though

storm hill
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too late lol

past basin
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eh, should be fine

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When it comes back up you can restart 4K Capture and check the version again - if it didn't update you can try it again

storm hill
past basin
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\o/

storm hill
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is that good?

past basin
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Okay so you've got the same card I have, and the same Wave Link, and now the same firmware

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So let's close 4K CApture Utility there now and we'll try adding this thing to Wave Link again

storm hill
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there's no audio again tho

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after I did the 4k update I lost audio again

past basin
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Okay, go back into 4K Capture Utility and check what hte audio options are set to

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That might have reset with the firmware update

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Sometimes you might have to switch it to Analog and back to HDMI if it's not playing nice

storm hill
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ok audio is back

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everything is set to aux 2 and the sliders work - with 4k open

past basin
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Wait aux 2?

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Is that in 4k capture?

storm hill
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omg omg omg omg omg 4k is closed and I have audio and the sliders work

past basin
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\o/

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Yeah, so looks like it was at least partly a firmware issue

storm hill
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and now wave link wants to do an update and I'm terrified rofl

past basin
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lol. you can probably ignore that if everything is working

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Does it say what version it wants to update to?

storm hill
#

it's completely freaking out - hang on

#

ok it's all good - I cancelled out of it - I'll run the update later 🙂

#

omg I can't believe I can run my ps without obs or 4k

#

I'm trying to eliminate all sound channels from obs so I can mute the music channel from my vods - the playstation was the last piece

past basin
#

Ah fair enough

#

Glad you've got it sorted out!

#

Thoguh you've adding Stream Mix or something back in to get the game audio into OBS right?

storm hill
#

thank you so so SO much for all the help! I never would have figured that out myself

past basin
#

No worries, glad we got it up and running at least

storm hill
#

oh the wave link update popped up again

image.png
past basin
#

Honestly if it's working you can just click "Skip this Version" and leave it be for now.
There are a few updates in 1.11.1 that are useful if you have a Steam Deck+ or are adding the Stream Deck XLR Dock to one, but if it's working for now I'd just tell it to skip for now. You can always update later

storm hill
#

that's the other thing I need to tackle - I have a stream deck xl that has like 3 buttons I've added to it lol

past basin
#

You'll find a use eventually. Some tools like BarRadier's wintools will give you ideas. I've got 6 at this point just for switching audio outputs from headphones to audio interface, to speakers, etc. (though I also have more audio interfaces than most folks)

storm hill
past basin
#

lol. I don't think I've streamed more than once since I started doing support. Too many ongoing tweaks to my setup while I test stuff

karmic raptor
#

Can we not watch movies through xbox -> elgato capture card -> discord anymore?

past basin
#

If the movies are HDCP protected, no. That's pretty standard - HDCP is outright designed not to work with devices like capture cards (though not all streaming apps used to have it enabled, many did and almost all do now - likewise BluRays are likewise protected)

winter estuary
#

@past basin Haha sorry brother I am back, just picked the 4k X up.

#

Would I plug the usb-c into my desktop gaming pc or the macbook streaming pc

past basin
#

USB-C would go to the Macbook

#

That's basically the streamable video out

winter estuary
#

Ok so then in order to the get clone to combat the 240hz passthrough

#

I would have two hdmis going to my pc?

#

Desktop PC*

winter estuary
#

@past basin

#

Im also only getting 1080p60 is that because i'm on 14.5 mac version should i update?

#

I remember you mentioning something about that earlier.

past basin
#

14.5 limits you from using 10Gbps mode with 4K X only, the other modes should still work fine (and the device you're capturing shouldn't care)

#

But I'm told that 14.6 does fix the 10 Gbps mode thing so you can try upgrading, the use capture device utility from https://www.elgato.com/downloads to switch the card to 10 Gbps mode (You'll need to readd it to OBS after doing that)

past basin
winter estuary
#

But thank you once again

past basin
#

I'll see if I can in a bit - I'll have to spin up my old box so I can have a version of Voicemeeter up to walk thorugh myself. Been a while since I used it

atomic copper
#

does anyone know how to cure this , game sound will be fine then this happens randomly (sorry for background noise)

past basin
#

At first glance this sounds like there's noise cancelaltion applied on the audio in. Happens a lot on some newer computers - easiest check for most of it is to disable Windows Audio enhancements if they're on.
3 places to check -
First go to Windows Settings, then system > Sound and find the capture card. Click on it to go to the properties. Check towards the bottom to see if there's any mention of windows audio enchancements or spatial audio - if there is turn them off.
If it's not there the other two spots are the old audio settings. Press Windows Key + R, type mmsys.cpl and press OK. In the window that comes up, go to the recording tab, find the capture card and go to properties. First, if it has any enchancemetn or spatial audio tabs, go in there and turn everything off. If it doesn't check the advanced tab and make sure any mention of enchancements or spatial audio there are unchecked, then press OK And close out. Sometimes you may have to restart everything to get this to take effect right

#

You may also want to check that there's no 5.1 or spatial audio on from whatever you're recording either

atomic copper
past basin
atomic copper
past basin
#

Also make sure you're not setup for Dolby encoding on the source - the capture card won't like that

atomic copper
#

get the same on the 4k capture app

#

side note recording from xbox x series

past basin
#

Check that the audio in the Xbox audio settings is Stereo (uncompressed)

atomic copper
past basin
#

What does the testing and details show?
Also does it have this audio issue if you try it with 4K Capture Utility?

image.png
atomic copper
past basin
#

Yeah, check another app first then. We need to see if the audio issue is coming from OBS or somewhere else as as starting point

atomic copper
past basin
#

delayed? huh. If you go into the settings, and check under the device tab, what firmwre version do you have there on that card?

atomic copper
past basin
#

Huh, I've never seen that Beta EDID for VRR before. Did that get issued by support to fix something? EDID's can affect audio as well, but it's pretty uncommon.

atomic copper
past basin
#

If you cahnce the EDID mode to merged, does anything change with the audio?

atomic copper
past basin
#

Fair enough. okay. I suspect the audio issue is coming from the PC side of things, did this every work on this before or is this a new setup?

#

I'm trying to think of what else could be tripping that up

atomic copper
#

ive changed to EDID (internal) to default and ill see what thats like for a few day to see if i get the same problem

#

the reason i had the BETA EDID is because i was struggling to get 1440p 120 hz but it seems to be working now

past basin
#

Yeah you've got the EDID mode in display right now anyway to that option with the Beta EDID is getting ignored entirely anyway

#

Display passes on the video modes supported by the monitor without caring if the card supports them or not,w hich can fix some issues

#

Interal uses the card's instead without caring what the monitor supports. In theory Merged is best, but it doesn't always work

atomic copper
past basin
winter estuary
#

Some people saying wavelink might do the trick but thats just more money I would need to spend

past basin
#

You shouldn't need it but it can be useful. If HDMI isn't showing as an audio output you may need to reinstall your GPU driver with "custom" and make sure the HDMI Audio driver is installed too. Occasionally folks find the HDMI audio driver isn't installed on their windows machines at first

winter estuary
#

Okay so then how would I get it to be sent to my macbook?

#

None of these would be HDMI correct?

past basin
#

Quickest way is just set your windows default audio device to the HDMI out.

If you actually want to hear it on the gaming setup directly instead of listening though the stream, it'd be with voicemeeter - set one of the hardware outputs on the top right to HDMI out (which may also show with the name of the capture card or of any monitor connected to the card depending on how things are setup). Once that's done setup the rest of the mix and make sure to turn that hardware output on, on any slider you want to send to the Mac.

On the Mac side you can just add it to OBS

#

One of the first two may be your HDMI - are either of those monitors plugged into the capture card?

winter estuary
#

Oh my

#

I see

#

Lmao my bad bro

#

Maybe me reading the High Definition Audio wouldve been a good start

past basin
#

All good that trips up a lot of folks

winter estuary
#

The rest of the mix would include what? Just my mic and headphones?

past basin
#

Yeah, headphones as another output of the right side, mic as an input on the left

winter estuary
#

I see

#

And what do you mean turn hardware output on, on any slider I want to send to the mac

#

Is that anything to do with the A1 things and stuff

past basin
#

Yes, those are the hardware outputs. You're looking at the slider for an input there. There's a matching option in the top right that should let you set A1 (or one of the others) to your HDMI for example. Then any slider where you turn on A1, the audio goes to the HDMI

#

Likewise if you set A2 to your headphones any slider right l with the A2 button on goes there - so you can mix and match what goes where

winter estuary
#

So my mic should be set to A1

#

And then is that it?

past basin
#

No mic goes assigned to one of the sliders. The A options are you outputs, like speakers and HDMI. The sliders are your inputs like mic

winter estuary
#

These three are the sliders?

past basin
#

Yeah. Right now that left one looks to be your mix, and you've got it set to play out to target l whatever you set up as A1 in the top right of the app

winter estuary
#

So a1 is the monitor connected to the capture card

past basin
#

Sounds good

winter estuary
#

So that will go through the hdmi to the macbook

past basin
#

Yes

winter estuary
#

So how would I get this to play now on the macbook obs

#

Do I add an audio source

past basin
#

There's virtual slides in the middle for the voicemeeter virtual input too. Setup your games or all of Windows to use the virtual cable and set those to go to A1 too.

#

Add the capture card as an audio input capture in OBS

winter estuary
#

Okay

past basin
#

And it should pick it all up

winter estuary
#

So my default device should be voicemeeter input

#

On my desktop pc

#

What about output

past basin
#

Yes, for a basic setup

#

Er default PC output goes to virtual voiceneeter input

winter estuary
#

i have this rn

#

but i can't hear anything

past basin
#

Then to hear things also on that PC setup A2 to your headphones and turn that on for the virtual sliders

winter estuary
#

This is how my voicemeete looks like

#

oh i see

#

just checked a1 now on the virtucal cable

#

because i switched them around

#

a1 and a2

past basin
#

Ah, that'd do it. Can you hear it now?

winter estuary
#

Yep perfect

#

I just added an audio source on my obs on my mac

past basin
#

Really the virtual slider should be on for both a1 and a2 - so you can hear it and so can the Mac

winter estuary
#

it works but the audio is together both the system and the mic

#

is there any way i can have them separate

#

to change levels

past basin
#

Easiest way is to adjust the sliders on the gaming PC. To send them apart you'd need a second audio line between the mac and PC, like an aux cord from speaker to a line in jack

winter estuary
#

Oh yeah i can just use voicemeeter

#

To up my mic volume i guess

#

then the system audio is just my normal computer volume right

past basin
#

Yes

winter estuary
#

Well it's definitely picking up the audio which is what i wanted so all i can say is thank you so much

#

Cause every other vid and things were pretty hard to follow

past basin
#

Yeah, there a dozen ways to do it and some of them will drive you mad

#

Especially if you're not familiar with using physical mixers like voicemeeter looks like

winter estuary
#

Yeah they definitely dont look to user friendly at first but

#

I'm here to learn so its alright

past basin
#

Honestly Wave Link is more straightforward - but requires you to have a Wave XLR, Wave USB mic or Stream Deck+ to run it

#

(and it would need to be on the gaming PC here for this kind of setup)

winter estuary
#

Yeah I see

#

I'll prob look into getting a stream deck later on down the line

past basin
#

If you do it for Wave Link, only the plus model with the dials unlocks it. They're useful though

#

But yeah, for now voicemeeter is no added cost, though they do take donations - but the tradeoff is no vst plugin support built in like Wave Link and it's notably more complex to setup at first

winter estuary
#

That can also be used as like an audio dock right

#

With an adapter

#

Would that be easy to link my mic and headset to both devices?

past basin
#

If you get the XLR dock attachment with it, yes

#

Uh linking things to both at once directly usually needs specific hardware

winter estuary
#

like a mixer?

past basin
#

Yeah

winter estuary
#

so mixers link both together

#

while that just acts like a dock

#

to plug them into

past basin
#

Yes, Wave XLR and the XLR dock are designed for single PC use primarily

winter estuary
#

I see

past basin
#

Or single Mac

#

Though you can route things around with Wave Link a bit

winter estuary
#

I see

past basin
#

Getting a true connection to more than one computer at a time (overall instead of just sending all the audio to one) usually needs hardware that can connect to both at once

winter estuary
#

yeah this stuff is all so interesting to me

past basin
#

Something like a Rodecaster or GoXLR on the higher end

winter estuary
#

def gonna learn a lot more

past basin
#

Yeah, streaming hardware can keep you busy for months to learn

winter estuary
#

haha especially this audio

#

ive never been to good with audio and stuff but

past basin
#

Yeah, everyone expects video to be the thing to trip folks up - but audio on PC has been around so long there's so many ways to tie it in knots trying to do something

#

In any case, 2AM here. I've got to crash for the night. Good luck with the setup - if you hit any more issues drop a message and myself or one of the other volunteers should be able to assist.

winter estuary
#

I'll let you know how it goes

past basin
#

No worries, good luck with it!

livid roost
#

Hi again - I read on the elgato site you can use the 4k Pro to stream a ROG Ally, but as seems to be the usual thing currently….my 4K Pro does not get any image. I’m really wondering what the point of the 4k Pro is if it has less functionality than the older HD60s, which can stream the ROG Ally regardless of fps, whether it’s docked or directly connected.

For something that is supposed to be superior it really is lacking in the fundamentals of just streaming an input.

Same deal with the retrotink I have, the 4kPro won’t take the audio from that, but the HD60s has zero issues.
4kPro is more expensive and less useful.

gusty steppe
#

I play on the 4k capture software myself and have no delay at all

#

HD60S

past basin
#

Instant Gameview is kinda relative. You're still usually one or two frames of video delayed. (HD60 S+ being a bit older it's about 3-4 actually, or around 60 ms iirc). This is compared to older capture cards where delays could hit a full half a second or even higher, so it's pretty much instant, but not truly so. Most people won't notice any delay since it's about the same delay you get on a TV not in game mode (or less even).
That said some other things can increase delay - having a monitor not in gaming mode, choice of software, etc. If you're seeing increased video latency (which makes controls feel sluggish) in 4K Capture Utility for example, try it with OBS Studio to see if that performs any better (OBS has a full screen projector mode if you're just trying to play through it).

past basin
livid roost
past basin
#

the video out on the Ally work if you connect directly to a monitor or TV? Do you know what resolution it outputs at? 4K Pro should accept just about anything that looks remotely standard if it's on Internal EDID mode (though sometimes after applying that you may have to disconnect and reconnect the HDMI cable to force a resync)

#

It should definitely be playing nicer than HD60 S in any case

#

I'm not familiar with the Ally's hookup at the moment though - if I get a chance in between work I'll see what I can dig up

livid roost
#

It’s usb-c out to hdmi. It works fine directly on monitors.
The 4k Pro certainly does not work as well as the HD60s. I wasted my money getting it when I get better reliability from the HD60s.

past basin
#

Ah, need to turn on audio monitoring. Go to the advanced audio settings (edit menu, or use the gear icon on the audio mixer panel) and set the capture card to "Monitor & Output" on the monitor section. By default OBS adds new audio with monitoring off

weak trail
#

Hi,
Quick question: Is it just me or does the video quality get worse when using the Elgato Camera Hub?

past basin
#

You should also specify what camera you're using and what sort of settings

weak trail
#

ok thanks

winter estuary
#

@past basin Hey brother, i'm back haha. How would I get my canvas to record at 4k the only options im seeing is 1080p and 720p on my mac. My main monitor for the gaming pc is 1080 but I was told I could get 4k recording through the capture card.

#

Does me just typing in the 4k resolution work the same as there being a drop down for it?

past basin
#

You can get 4K by using only the virtual monitor when the card is hooked up by itself, but you'd have to play though the captured video preview instead of a dedicated monitor

winter estuary
past basin
winter estuary
#

I see I believe I am wrong I just checked some channels I watch and its 1440p for the most part which makes more sense 1440p cod is not to bad, but would that also be the same with 1440p is there anyway I could do that?

#

Or would I need a 1440p monitor as well

#

Is upscaling hard / easy to do?

past basin
#

There's a few monitors that can take a higher resolution than they actually display and downscale it, so you can have a source 1440p signal but only see 1080p on the screen, but it's not a common thing. If your monitor has that you could try it, but otherwise you'd need a 1440p screen to render a 1440p source signal to capture

#

I've not actually played with recording upscaling enough to be able to tell you how easy it is. Probably not too back, likely just a plugin in your video editor.

winter estuary
#

I see

#

So me just typing in 3840x2160 into obs and changing the elgato resolution didn't do anything i'm guessing?

past basin
#

In OBS? You'd likely get a warning from the card that it can't support upscaling

winter estuary
#

I mean I didn't and when I went to the info of the video I had recorded it did say it was 3840x2160

past basin
#

OBS can record in 2160p and do upscaling to an extent if you chance the canvas. But it's a quick and drity scaling unless you're using a plugin (and the plugin would be a performance hit for live recording)

winter estuary
#

Yeah I understand

chilly oyster
#

Question is the external capture card the best for a dual pc build? Trying to decide between pcei or hd60x

livid roost
past basin
past basin
# chilly oyster Question is the external capture card the best for a dual pc build? Trying to de...

Depends on what sort of streaming system you're using and what resolutions you need to work with.
For example the newest external 4K X, requires 10 Gbps USB (USB 3.2 Gen 2) for all modes, but offers 4K capture at up to 144Hz using MJPEG compression. It is however limited on HDR capture to certain refresh rates, and can't pass through an 8K signal.
4K Pro, the newest external can do HDR in any res it can capture, but caps it's 4K capture at 4K60 with the tradeoff of offering passthrough for 8K60. It also needs a free PCIe x4 lane on your motherboard, which is a dealbreaker for for some folks (always check your manual to make sure the lots you have are actually 4 lanes / x4, and that they don't split that when other things are added).
You can compare the supported modes with these links-
https://e.lga.to/4K_Pro_Resolutions
https://e.lga.to/4K_X_Resolutions
Latency wise they're both about the same.

hexed kindle
#

Hey! I have a weird problem.
So I have a HD60X capture card plugged to my ps5. Video and Audio output from HDMI to my OBS - all good there. But the audio is behaving very weirdly.
In some games, like Rocket League or The Witcher 3, there is a portion of audio missing completely. In case of The Witcher 3, any sound coming from dialogues is completely missing when listening to the game through OBS, meanwhile my TV outputs full audio and the dialoges are heard with no problems whatsoever. In Rocket League case however, the audio coming from the car's engine is also missing... again, same setup as in Witcher's case and the audio is fully working on TV but not when listening through the OBS. Anyone had a simillar problem and is able to help in any way? Thanks

#

I can quickly make necessary attachments for that if needed

azure hemlock
#

sounds like you're trying to capture surroundsound

hexed kindle
#

hm

#

Would that be a ps5 issue then?

azure hemlock
#

yeah

#

should be an option to make it stereo on it

hexed kindle
#

Yeah the weird thing is that I'm not able to manually select stereo or surround

image.png image.png
#

And changing the Audio Format makes the sound go crazy

azure hemlock
#

odd, guess you'll have to wait for someone with ps5 experience ElgatoHeart

hexed kindle
#

I guess so

#

Thanks for an attempt at least xd

hexed kindle
#

huh

#

I had to pick AV Amplifier and change the channel to 2 for it to work

#

But it's so weird why it happened to work with AV Amplifier option

past basin
#

Yeah the AV settings for some reason are the only one that let you manually set how many channels to use if the PS5 detects the options wrong. It's kinda weird, but that's the correct way to resolve it. Glad you got it sorted!

rapid shard
#

so i try using the elgato on my samsung monitor 60 hz monitor and ps5 and it works completely fine, i try using it on my acer 180 hz monitor and just stays black screen

#

any help

hybrid lion
#

Hi 👋🏽 Having issues with chat link pro audio. I am using an Elgato HD60 X with a
PlayStation 5 to my monitor using OBS everything is plugged as videos explained.
I can hear the game audio, game chat and they can hear me. But none of the sound is going to obs… but when I unplug the chat link pro and transfer the sound from controller to tv. The sound is being processed to obs.

Is there any way to fix it. So the chat link pro works so I can hear with my headphones plugged into the chat link pro to the elgato capture card and transfers sound to obs ?

It used to work. And the next day suddenly doesn’t work after updating drivers

#

Could this be due to updating the drivers ? Or has something changed within my PlayStation settings, obs or pcs settings. I have everything on output and monitor.
Or has the chat link pro or the capture card pooped itself and doesn’t work anymore

tough wolf
#

Sorry, dumb question. So I know that I can sync the audio with the video in OBS to fix lag, but will that still be necessary if I use an external mic on my dslr and all that is going through the capture card?

past basin
past basin
# hybrid lion Hi 👋🏽 Having issues with **chat link pro** audio. I am using an **Elgato HD60 ...

This sounds like your Capture Card is not yet in Analog mode. If you're using the line in jack on the capture card it needs to be manually set to use the Analog jack instead of the HDMI - the fact it's working when you unplug the Chat Link (switching back to HDMI audio) without doing anything tells us that's the most likely issue. Go into 4K Capture Utility and in settings, on the device tab set the audio mode to Analog. It's possible if you updated firmware on the card or something it got reset. (note this setting gets saved on the card once you do it so you can go back to using it in OBS)

past basin
hybrid lion
past basin
#

Glad to hear you got it resolved!

sinful perch
#

so idk if its my capture card or my chat link cable but in my VOD's i hear a buzz sound and game play is either low or when fireing weapo it sounds like a pen clicking

past basin
#

Check that the console isn't set to use surround sound or something, as one of the distortions you'll see with that is loss of center channel, which would probably include your gunfire.
The other likely cause is a lot of PCs now ship with noise cancellation turned on which can get applied to the capture card and lead to distortions and weird game audio. Most of those can be disabled by turning off Windows Audio Enhancements (or mac's voice isolation mic mode on macOS)

#

To turn off audio enhancments for windows there's 2 main places to check

  1. Windows settings, go to system, sound and find the capture card. Go into it and check at the bottom for any mention of Audio Enhnacement or Spatial audio and turn them off.
  2. The old sound settings - press Windows Key + R and type mmsys.cpl in the popup and press OK. Go to the recording tab, find your capture card, go to properties. Check for any tabs that mention enhancments or spatial audio and turn anything in there off. Check the Advanced tab for the same, any mention of enchancements or spatial audio, and turn it off.
    With any luck that'll clear it up
static echo
#

Hi I have a question regarding the HD60X passthrough. From what i read, it supports 1920x1080 240hz for passthrough HDMI 2.0. When I try to choose the refresh rate in windows, it only displays up to 120hz when connected via passthrough. Could it be that my HDMI cable is not 2.0? (One is the official HD60x HDMI cable but i don't know about the second one) Or could it be something else?

past basin
static echo
past basin
#

The cord it shipped with should be HDMI 2.0. Are you using a HDMI 2.0 port on the GPU itself? Running a Displayport through an adapter for HDMI can reduce that to HDMI 1.4 on some setups, for example, so you ideally want to use the actual HDMI port on the GPU

#

Having a monitor connected in the HDMI OUT of the card can affect the avaiable modes too, as the card will try to merge it's supported modes with the monitor's

static echo
past basin
#

Could be either a timing issue with the 240 monitor, or an issue with the random cable. If you go into 4K Capture Utility and in the settings under the Device tab, change the EDID input mode to Display, does anything change?

tough wolf
static echo
past basin
#

All good, glad you got it sorted!

rapid shard
#

and no i try disabling 120 and it still stays black screen

past basin
#

Which one blacks out - the screen or the capture feed? I'm assuming the screen then and the capture is fine?

#

If so go into 4K Capture Utility and in the settings under device, set the EDID input mode to Display

rapid shard
#

it just says no signal

#

ok i’ll try that when im on

past basin
#

Wait - so the screen is still getting signal?

#

If so try EDID in internal instead.

#

If it's only the capture that's not getting signal and the monitor is, then odds are it's running in a mode the monitor supports but not the card. Internal should fix that

rapid shard
#

idek what’s not, it’s just weird that when i switch to my 60hz monitor it works, and then when i switch my hdmi back to my 180 hz it just doesn’t work

past basin
#

Alternatively to clairfy in that earlier question - "Does it stay black on both screen and capture or only on one" I was asking if it was no signal on both the screen and the capture software, not both screens.

rapid shard
#

Oh yeah and the capture software

past basin
#

But yeah, try the EDID's later, Display first and Internal if that doesn't work, to see what changes.

#

You might also want to make sure the monitor isn't running in DSC (display stream compression) in the mode you're running things in

rapid shard
#

Ok thank you i’ll let you know

rapid shard
#

@past basin

#

it just goes no signal and then turns black screen

whole sequoia
#

Hey I have an odd question. I have the 4k60 Pro connected to my stream pc and gaming pc through the wire. Display works fine. Is there a way that anyone knows about that I can actually put my game audio from my gaming PC to my streaming PC so they can hear the game?

past basin
#

Yes, but it can get complex quick. Do you need JUST the audio like you hear it on the gaming PC, not mics or anything?

The easiest way to do this unless you have a hardware mixer that can connect to both PCs t once, is going to be a software solution on the gaming PC.

If you don't need to mix in any mics (eg if all your mics are on the streaming PC), the easiest way is Elgato Sound Capture, which is bundled with the old Game Capture HD app - install that on the Gaming PC, load Sound Capture, and set it to PC Gaming mode. (availablje here https://help.elgato.com/hc/en-us/articles/360027964072-Elgato-Game-Capture-HD-Software-Release-Notes-Windows ) Then set the two devices you want to play audio to - one is the HDMI output for your capture card (if a monitor is connected to the capture card it may show as that), the other is what you actually want to listen to on the gaming PC (eg your headphones).

Beyond that, if you need to mix in mics or stuff you'd want a full software mixer. If you have a Wave XLR, Wave USB mic, or Stream Deck+ on the Gaming PC, I'd suggest Wave Link, otherwise probably something third party like Voicemeeter Banana

sinful perch
past basin
#

If it's a clip you can just drop it in here too - one of the other volunteers may have some ideas too

last marsh
#

Hey guys

#

I need help with my utility

#

When I connect my capture card my right monitor turns off aka my console monitor

#

And then the utility doesn’t respond l

#

I’ve tried uninstalling and reinstalling the utility

#

I’ve tried updating my drivers

#

I’ve tried everything

#

I don’t know what to do

#

And you can’t maximize the window

#

Or anything like that

#

And the capture card itself works

#

It’s just the utility

sinful perch
past basin
sinful perch
past basin
#

This one wasn't there either for the capture card? (ignore that says wave link, I just needed an example).
If it's not there, did your PC come with any additional audio software, things like Sonar, Nahimic, Razer's THX, etc?
You might also want to go into the sound settings for the card and make sure the volume levels are actually turned up.

ugJI0cC.png
craggy relic
#

Elgato 4KPRO 4K240hz rez

past basin
# craggy relic Elgato 4KPRO 4K240hz rez

If your source signal is 4K240, the captured video feed is only going to be in 1080p or 720p - is it just blurry becuse you're trying to preview on a 4K screen?

craggy relic
past basin
#

That link has the chat with all the modes the capture card supports

craggy relic
#

so no fix for me ?

past basin
#

There's nothing you can do about it then. Your passthrough should still be in 4K if you have a monitor connected to the HDMI out jack - but preview is captured video. It'll be capped at 1080p or 720p unless you reduce the refresh rate

craggy relic
#

i see

#

should i put preview in 1080p then ?

#

maybe it wont be blurry

past basin
#

If you drop to 4K60 you can preview in 4K.
the other card, 4K X supports MJPEG compression which allows the captured video to be up to 4K144.

craggy relic
#

alright trying

past basin
craggy relic
#

i dont see 4K60 option

past basin
#

You need to change it on your gaming PC. (since you're working in 4K240 I assume this is a dual PC setup)

craggy relic
#

yes

past basin
#

EDID's just change what modes the cards can list as available - you've got it set to Display so that list of internal modes is ignored there anyway.
Go into the display settings on the gaming PC and change the refresh rate there instead

craggy relic
#

oh i see

#

but it will be very slow

past basin
#

4K60 should be playable at least, but if it's too slow a refresh rate drop down to say 1440p and play at 144hz, or 1080p and play at 240 hz

craggy relic
#

yeah i guess

#

sad that's it's that blurry

#

i tought 4KPRO was made for 4K240 since it says 4K240 on it

sinful perch
past basin
# craggy relic i tought 4KPRO was made for 4K240 since it says 4K240 on it

It can passthrough 4K at 240Hz, but it can't capture it at that. Passthorugh is HDMI passthrough, meaning that's the signal it'll accept, and the signal it'll pass through the HDMI OUT port on the card to a dedicated gaming monitor - but not all cards can capture at all formats they can pass through. There isnt one on the market right now that can handle 4K240 video capture, as far as I'm aware.

craggy relic
past basin
craggy relic
#

oh

#

so i should had bough this one

#

:/

past basin
# sinful perch

And was there any other audio software setup on that machine? What are you recording from there anyway?

craggy relic
#

should i return mine ?

sinful perch
past basin
craggy relic
#

what if i use anti aliasing and stuff like on on nvidia control panel

#

with 4K240

past basin
# sinful perch I use the HD60 S+ and I use OBS

No like what system - Playstation? Xbox? And for software I meant did you check the other apps that came with your PC yet to see if there were any audio ones that might install sound software

past basin
sinful perch
craggy relic
#

maybe the blur will be less

past basin
#

Your best bet is plug in a second monitor and play on that. If you plug a monitor into the HDMI out you'll get 4K240 on that. They you can use a 1080p montor on the streaming PC instead

past basin
craggy relic
#

i bought the 4K240 to play on it

#

:/

past basin
#

oh wait you mentioned it earlier

past basin
sinful perch
craggy relic
#

very fine

#

hmm

past basin
craggy relic
#

can i increase videos settings on obs to make the quality better ? for preview

sinful perch
past basin
craggy relic
#

yes it is

#

which settings do i change to make the quality better please

past basin
# sinful perch I don’t

Okay the other check to help narrow it down is use 4K Capture Utility, set the card back the HDMI audio and unplug the Chat Link. That'll at least tell us if that cable may be the issue

past basin
#

Do check that your capture card is actually set to record in 1080p though (1920x1080), or ith might default to 720 on that signal which would be even worse

craggy relic
#

I need to upscale ?

#

That’s obs settings

#

With nvidia settings on max

#

it's better

past basin
#

That good to hear - but for tuning quality for OBS beyond that you'd probably want to go through OBS Projects help.

craggy relic
past basin
craggy relic
severe crystal
#

could someone hop with me into a vc so i can get my audio to go through obs?

weary quartz
#

Anyone know a fix to the game crashes on Warzone if I alt tab?? Only happens when I have my Elgato on

jaunty phoenix
#

hi, can anyone help me? I have an HD60X capture card and I want to use it to screenshare a game from my switch to my friends on discord, but for some reason my capture card crashes as soon as I start the screenshare, I've had no problems recording with my capture card on both the capture utility and OBS, it's screensharing that break it for some reason

keen cloud
#

Hello Elgato discord I’m Jameel Perkins asking can Elgato hd60x work with iPad 10
Generation by using type c charger and playing my ps5?

past basin
past basin
# jaunty phoenix hi, can anyone help me? I have an HD60X capture card and I want to use it to scr...

Are you trying to screenshare the 4K Capture Utility or are you using Discord's capture card sharing instead? The way Discord's screen sharing hooks into 4K Capture Utility, the app doesn't seem to like it, but if you use Discord's screen sharing and select the card itself thorugh the capture devices that should usually work (though you'll need to be watching on a second screen connected to the card). Alternatively, use OBS, and right click the capture card to turn on a Projector (fullscreen) and capture that with Discord.

keen cloud
#

Ye

#

Yes

past basin
keen cloud
#

I will when I get it by Friday

past basin
keen cloud
#

Ok I understand yes the hd60x I will get tomorrow

craggy relic
#

it's 13€ plugin

#

can you check the features and tell me if it's good for my blur problem

keen cloud
#

My iPad 10 support usb thunderbolt 4.0

past basin
past basin
# craggy relic can you check the features and tell me if it's good for my blur problem

If the issue is getting 1080p on the 4K screen, nothing is every going to make it perfect while you're using 4K240. Did you confirm after if the issue goes away when using 4K60? It's important to confirm that the resolution IS the issue before you start spending money on other solutions.

All those plugins are going to add extra latency to the video as well

craggy relic
keen cloud
#

Ok I understand

craggy relic
craggy relic
#

I will return the capture card

craggy relic
#

Im retuning it and buying the 144 one or 2k240 one

past basin
#

There is not 2K240 one for capture, only passthrough, so I'd go with 4K X at 4K144 for both capture and passthrough

#

Good luck

drowsy ice
#

Nothing like opening a new box

20240822_200138.jpg
#

I will need help tomorrow when my pc arrives 😅

craggy relic
#

dont know if i'm allowed to say other brands in chat

past basin
# craggy relic another brand

Check that it's actually capable of capturing at that then and not just passthrough - as far as I know there's no card on the market right now that does 4K240 capture

craggy relic
#

2K240

#

and 4K144

past basin
#

Ah

craggy relic
#

avermedia GC553G2 Live Gamer Ultra 2.1

#

if i read it well

#

it should do 2K240

#

but capture card not pcie works the same with 1 monitor ?

#

like the pcie card that i got

past basin
#

Most gaming capture cards have the same setup, a HDMI IN from the console or gaming PC, a HDMI out for a passthrough to another monitor (which is optional), and USB or PCIe to the computer. They mostly work the same

#

That said you should check the chart on that card again, it won't capture 1440p240. I'll pass it through but capture it at 1440p144 at most, same as 4K X when working with 1440p

craggy relic
#

oh ok

#

i dont see the point of passtrough when you can only reccord with lower refresh rate

#

thats useless

past basin
#

Because most streaming platforms only that 1080p anyway, outside Youtube, due to bandwidth limits.

#

So you can pass through to your gaming monitor at full resolutions and refresh rate to play locally and stream at 1080p or whatever else

craggy relic
#

i see

#

thats sad

past basin
#

It also lets you pass through at settings that cards woudln't otherwise be able to handle yet (with affordable gear) due to the power and bandwdith that would be required to handle capture and live conversion from the source signal

craggy relic
#

if i use the 4K X and let refresh rate at 240 it will be just a bit blurry ?

#

but i will be able to see 240 in 4K ?

past basin
#

Do you mean in 1440p or 4K? 4K X won't take 4K240, only up to 4K144.

#

Same as that Aver card you linked, caps at 4K144 for passthrough

craggy relic
past basin
#

Yes but now you have the 4K Pro which CAN pasthrough 4K240, but requires stepping down the resolution to do it.
If you use 4K X and play at 4K144 you'll be able to see it in full 4K - but you won't hit 240 Hz with it

#

That said 4K240 is overkill for pretty much anything anyway - there are very few modern games that will hit a matching 240fps to get the full benefit of a 240 Hz refresh when played at 4K resolution

craggy relic
#

i just like quality

past basin
#

So 4K 144 would probably still be more than enough

#

Quality of what?

craggy relic
#

of best gaming experience possible

#

maybe yeah no choice than 4K144

past basin
#

240 Hz is just how many times the screen gets redrawn in a second. If your FPS doesn't match it, you're just redrawning the same frame for zero benefit

craggy relic
#

they match

past basin
#

(with some exceptions like consoles that use 120Hz mode to get 40fps at 4K because 120 divides into 40 evenly to prevent tearing)

past basin
# craggy relic they match

What on earth are you playing to get 240FPS at 4K? Retro games like original Counterstrike? Because then, yes, you may see some benefits

craggy relic
#

Apex legends

#

and league of legends

#

😂

#

with 4090 and 13900K

past basin
#

I'm surprised Apex can do that at 4K, but not a game I play, so I'm guessing it's possbile if you turn for performance over quality

craggy relic
#

yeah

#

i play with low settings

past basin
#

Makes sense

craggy relic
#

only model texture to high

past basin
#

over 120 hz you're going to get heavily dimisned returns anywya, so 144 would probably work. I'd suggest connecting your screen right to the gaming PC and trying it at 144 to see how it feels

#

That way you'd know before changing the card

craggy relic
#

oh yeah true

#

good idea

#

but anyway i dont have choice

#

i could use 4K144 or 2K240 with chineese hardware that i found

#

but very sad to play in 2K when i have 4K

#

my screen cant do 144

#

only 120 and 240

past basin
#

Usual it doesn't to it in between - but 4K120 is pretty solid too. I'd consider testing that on the gaming PC with your monitor too, to see how it feels.

craggy relic
past basin
#

If there's no monitor in the HDMI Output, it should, yes. As it's a mode the card supports

craggy relic
#

Nice

#

Perfect

#

I will order it today then

past basin
#

Keep in mind if the monitor you're on only does 120 though you'll be able to record up to 4K144 using apps like OBS, but the monitor can still only show 120

craggy relic
craggy relic
thorn lion
#

4k X i getting really bad sound delay on obs :c

past basin
craggy relic
past basin
#

Which one?

#

Is the monitor going to be connected to the caputre card or the computer here? If it's on the computer, and nothing else is in the capture card, then yes, you can set it to 4K144 while the main monitor is at 4K240 - I would suggest 4K120 though instead as there's less risk of tearing, since 240 isn't evenly divisible to 144.

craggy relic
#

I use one monitor only

#

I play on streaming pc

#

With preview of gaming pc

stoic matrix
#

Is the audio crackling popping unfixed in 2024? Got this issue on 3 different systems with the 4k pro / 4k60 pro mk2 / 4k x
Cant fix this issue for years

past basin
#

Depends on the cause. There's probably over a dozen possible causes for audio crackle. Most of them are related to sample rates, or things like Windows Audio Enchancements not playing nice.

#

Though I believe 4K X also has an issue ongoing with B450 chipsets specifically when using the 10 Gbps USB port.

#

(that one shouldn't affect the PCIe cards though)

#

It would help overall to know more about the systems - are they all Win 11, Win 10, or a mix? what sort of systems are you running? Any addidional audio apps like Voicemeeter or Wave Link? Does the crackle persist if you disable Windows Audio Enhancements for the capture card if they're listed?

keen cloud
#

Ok

buoyant karma
#

Need help setting up my game capture neo to obs studio so i can stream my console gaming

keen cloud
#

I don’t have it I have hd60x coming soon sorry

past basin
# buoyant karma Need help setting up my game capture neo to obs studio so i can stream my consol...

What specifically are you running into? The setup is mostly the same as HD60 X which has a video here: https://www.youtube.com/watch?v=27fYbUln-Vg

YouTube
Elgato Workshop
How to Set Up HD60 X with OBS Studio

In this video we show you how to set up your Game Capture HD60 X with OBS Studio on Windows and macOS.

▼ Click "Show More" for details and features.
▼ HD60 X Highlights:

► 4K60 HDR10, 1440p120, 1080p120, 1080p240, VRR passthrough.
► High resolution 4K30 or 1080p60 HDR10 capture.
► No watermarks, no time limits, no subscriptions.
► Play in HD...

▶ Play video
buoyant karma
past basin
buoyant karma
past basin
#

Is there a monitor in the HDMI Out jack that IS getting signal? Or just the Neo here, with no signal?
What resolution is the PS5 set to? Automatic or a specific one?

buoyant karma
past basin
#

Is there a monitor on the HDMI Out jack of the neo, or just the neo setup here?

buoyant karma
past basin
#

Does the image come up on the monitor, or is there no signal there either?

buoyant karma
past basin
#

The images come up on the monitor? So can see on the monitor but not capture it? Can you go into the PS5 Screen and Video Options, and go to the Current Output Signal and share what you see there?
Also make sure you turned off HDCP on the PS5.

image.png image.png
buoyant karma
past basin
#

You said you can see the image on the other monitor though right?

#

I want to know what it's currently set to so we can try to figure out why Neo can't process the signal

buoyant karma
past basin
buoyant karma
buoyant karma
past basin
#

This - what does this section say in your PS5

image.png
#

You're going to have to read it on the screen you can see the PS5 on

buoyant karma
past basin
#

Perfect, thanks.
Okay next up go up one page on the PS5, try turning off HDR to see if anything changes. If not try setting it to 1080p. We have to try a few things to see what specific setting the Neo isn't liking

buoyant karma
#

still showing no signal

past basin
#

Can you disconnect the monitor in the HDMI out for a moment - I want to see if conflicting settings from that might be causing issues. Disconnect the monitor, then restart the PS5

buoyant karma
buoyant karma
past basin
#

Okay, next thing to check is if there's a firmware update for your Neo. If you're on a Windows computer, load up 4K Capture Utility, then go into the settings in the top right and go to the device tab. If you're on a Mac you want to use the Capture Device Utility instead

buoyant karma
past basin
#

Was there any update? If there is you should see the udpate button there. If you updated, disconnect and reconnect Neo

buoyant karma
past basin
#

Okay in the settings do you see an option called EDID input mode? Set that to display, press OK, then disconnect the HDMI cable from the PS5 and reconnect it

buoyant karma
past basin
#

There's no EDID input section?

image.png
buoyant karma
past basin
#

If you close out settings, then hold down CTRL when you open it again do you see more options?

buoyant karma
past basin
#

If it still doesn't work after that reach out to #official-tech-support and put in a ticket because something isn't working as expected there.

buoyant karma
buoyant karma
past basin
#

That should give us an idea what's going on there

ocean badge
#

Well I believe i'm at my wits end.

Long story short, 4k Pro will passthrough 4k240hz without issue, however the 4k Capture utility defaults to 1080p capture, giving my 4k recording in OBS a super downscaled look.

I'm thinking it may be a software issue, given that I even had 4k60 recording enabled, yet display shows 1080p60

image.png
#

For extra contet.

image.png
past basin
#

It's not a software issues, it's a limit of the card - at 4K240 it can only capture at 1080p240 or down (and for High Refresh Rates you'd want an app like OBS Studio, 4K Capture will cap you at 60 fps).

ocean badge
#

Oh no 60fps is fine, the defaulting to 1080 is the issue

past basin
#

Yeah, still a limit of the card though because the source is 240Hz which the card can't keep up with at 4K

ocean badge
#

Well I use OBS to do all my recording/streaming. Though the preview will still default to 1080, and black out at custom

past basin
#

The chart I linked there will show you all source resolutions you can pass through to the HDMI out port (or use a source) along the time, with what you can capture them at below

ocean badge
#

Ahh I'll take a looksee

past basin
#

That card can only record 4K resolution at 4K60 source or 8K60/30 source. (though I think is supports 4K30 too, though that's not listed)

image.png
#

If you need 4K capture above that, go with 4K X (though it can only pass thorugh 4K144 at the highest)

ocean badge
#

Thats where I moved from. I had hoped to utilize my Alienware's 240hz with the capture card while maintaining my 4k60 recording for OBS via my capture PC.

#

I guess I was mistaken

past basin
#

Yeah, sadly the card has some limits at 240Hz

#

They put the foucs on passthrough over capture for that one. 4K X got higher capture but less passthrough options (and has to use MJPEG for High Refresh Rate 4K which 4K Pro can't use)

#

Though 4K Pro also has HDR support in more resolution/refresh rate combos

ocean badge
#

Quite the compromise. Oh well, guess i'll swap back to the X and return to 144.

HDR and OBS is an absolute mess, and the brightness is hard to handle with current OLED tech, given the lack of overall brightness

past basin
#

Yeah, requires a lot of setup, and if you drop back to SDR for home screens or something it looks a mess 😦

#

You also have to turn off tonemapping on the card to even get it to work

#

(because it's a mess it defaults to converting everythning to SDR)

ocean badge
#

Exactly lol. But I guess this saved me a lot of headache, though I spent the last 3 hours running multiple settings.

#

I appreciate your help! Off to set the 4k X back up!

past basin
#

No worries, good luck with it!

ocean badge
#

Oh one more thing, I wonder why no one has moved to DP rather than HDMI. Maybe you have some input on that front?

past basin
jaunty phoenix
#

it's really weird because my entire capture card crashes and I have to replug it in to restart it

past basin
#

huh

jaunty phoenix
past basin
#

I've never heard tell of it crashing the actual card

jaunty phoenix
#

oh wait I figured out what you mean

#

let me try that

past basin
#

Ah, k. Was get getting screen shots on how to try that mode, but you beat me to finding it

ocean badge
jaunty phoenix
#

ok, for some reason capture device mode crashes my discord

past basin
#

what even

past basin
past basin
jaunty phoenix
past basin
#

That's the current one for most of the HD60 X anyway

#

I am drawing a blank on why Discord would crash it

jaunty phoenix
#

yeah idk either

#

my entire capture card crashes as soon as I start screensharing

past basin
#

Actually my discord has a pending update, let me install that and see what happens

jaunty phoenix
#

I found a reddit post where someone seems to be having the same problem

past basin
#

huh still no change

jaunty phoenix
#

it was made over a year ago

past basin
#

What happens if you try it in a different USB port?

jaunty phoenix
#

let me try that

#

didn't work

#

it's still crashing

past basin
#

What settings are you using when you setup the share? What resoltions and fps?

jaunty phoenix
#

1080p 60fps

past basin
#

It's not on a USB hub with a mic or anything that could compete with it for power when Discord kicks in, is it?

image.png
jaunty phoenix
#

it's in it's own usb slot on my pc

#

I find it really weird btw that using capture device crashes my discord

past basin
#

Oh hey, that thread looks familiar!
Looks like that one turned out to be USB issues fixed by a BIOS update though. If BIOS updates don't help, try checking for updated chipset drivers for the motherboard.

jaunty phoenix
#

???

#

it's working now

#

on capture device

past basin
#

I got nothing. Maybe moving ports did help in the end?

jaunty phoenix
#

OBS and the 4k capture app still crash when I screenshare

#

but I guess screensharing directly with the capture device is working now

past basin
#

Unusual to see it with OBS, but I'm used to Discord not playing nice with 4K Capture Utility for some reason

#

Honestly it might be worth trying to turn off Discord's hardware accelration, or even reinstall the whole thing

whole sequoia
#

Doesn't seem that my 4k60 isn't obtaining the audio from my PC? Does it not automatically pick it up when you plug it in and is functional?

umbral kayak
#

do i come here for help on my elgato 4k x help?

past basin
past basin
whole sequoia
past basin
#

In that case run Voicemeeter on the gaming PC. Set your hardware outputs in the top right (a1, a2, a3) to your HDMI out and whatever you're listening on at the gaming PC (so you probably only need the two).

Set the games (or default Windows audio) to go to the virtual cable for Voicemeeter. Find the slider for the virtual cable you used in it. Press A1 and A2 on the side fo the slider to match up with the HDMI and headset/speakers you set earlier so it'll go to both places at once. This should send a copy over the HDMI port to the capture PC for auto pickup

umbral kayak
#

i have a dual pc set up:

gaming pc, single monitor
cpu: ryzen 9 7950x3d
gpu: 4090
monitor: 1440p 240 hz
elgato 4k x: 1440 120 hz/144 hz

streaming pc:
cpu: ryzen 9 7900x
gpu: 4080
monitor: 1440p 180 hz

i’ve tried every which way to get this to run smoothly, but when i make recordings or stream, im still screen tearing.

does anyone have any insight?

past basin
#

If your games are at 240Hz, I suggest capturing at 120 or 60 to reduce frame tearing during refreshes, and set your streaming PC to 120 instead of 180 for the same reason

umbral kayak
past basin
#

Because they're divisble by whole integers you shouldn't get as much risk of tearing like that.

umbral kayak
past basin
#

Adding to the above - you're using a 4K X - it'll pass through 1440p240 but can only capture 1440p up to 144, which is why if your source is 240 you'll want to use 120 in the OBS capture card's source settings instead.

#

But yeah, like you're thinking don't forget to deal with it on the streaming PC too - don't want to have it all sorted in your recording or stream only to see it there because of the refresh on that monitor 🙂

umbral kayak
past basin
#

If it still keeps tripping up, try the passthrough setup instead.

#

Sometimes that'll clear up tearing caused by the cloning itself

umbral kayak
past basin
#

No problem, good luck with it! I'm taking off there for the night but I'll check back in tomorrow in case you hit any other issues

stoic matrix
past basin
#

So this isn't a constant issue but something that pops up occasionally or somethign that started happening over time and won't stop?
Most of the capture cards use 16-bit instead iirc - try matching bit depths as well as the sample rates for your stream/recording setup and see if that helps. It's uncommon for the bitdepth to be the reason for a sync problem, compared to the sample rate, but not unheard of

stoic matrix
#

The mysterious thing is with my avermedia capture card it didtn happen on same settings
Never got that issue

Only with elgato cards for years

It happens totally randomly in unexpectet times

past basin
#

Interesting. I know the 4K X currently has some issues wish ASMedia USB controllers and some B450 boards, but as before that wouldn't affect the PCIe ones at all. Only time I had popping on my own was a HD60 X when it was running through a hub, and 4K X when I had some volume/clipping issues with a firmware update that were since fixed. I haven't actually had my hands ont he PCIe ones to test though. Other than software conflicts I'm at a loss for what would cause that kind of issue across 3 cards, which use 2 entirely different interfaces. Especially tested across 3 PCs

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Hopefully one of the other volunteers has an idea - if I think of anything else, I'll give you a ping, but I've got nothing at the moment

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(This excludes ongoing issues with my Focusrite 2i2 interface losing sync any time the PC is under heavy load for a while - but I know what's causeing that audio issue)

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When the audio issues crop up do you get them in the both recordings and preview?

craggy relic
stoic matrix
drowsy ice
#

Guys I need help. I connected 4k pro to pcie and 4k capture utility and obs sees the device. I updated firmwares. Disabled hdcp on ps5. I see no signal. I restarted pc and ps5 as well. Now I opened the 4k capture utility and it says device's edid is not valid. Reboot your pc.

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I see no video signal it says no signal on settings in the capture utility app

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Now it says no signal again

drowsy ice
#

How do i fix this

drowsy ice
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Nevermind

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I purchased another motherboard msi z790

warped ridge
#

Trying to capture off my stream through OBS for Stream and every few seconds it freezes for a few frames. I'm capturing my Switch, with the same game I've been streaming for weeks. Never had any issues to this extent before.

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I restarted my computer, reconfigured the Elgato capture, unplugged the wire and plugged it back in, none of that helped.

warped ridge
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Actually there is one difference in that there is less free space on my hard drive now.

past basin
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Also if you have any hubs or adapters hooked, up bypass them and try the card right on the computer

warped ridge
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No adapters

past basin
#

Just to confirm, you're feeding it right into OBS as a Video Capture Device and not trying to screencap another capture app right?

warped ridge
#

Right

past basin
#

Stutter in both the preview and the recording? Or only one of the two

warped ridge
#

Both

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I've got facecam on as well and no stutter on that

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So it's just the capture footage

past basin
#

If you load up the source properties for the Capture Card, what is buffering set to? And if you change it to either option manually does anything change? Sometimes the automatic detection will fail to detect the best mode so trying both on and off manually can help

#

If Face Cam and HD60 S are on the same USB controller there could be bandwidth issues too, since they'll share the same 5 Gbps that the controller has to both devices (https://help.elgato.com/hc/en-us/articles/360042824631-Two-Elgato-USB-3-0-Devices-on-one-Computer-Two-USB-3-0-Root-Hubs-Needed). Might be worth checking USB Tree Viewer (https://www.uwe-sieber.de/usbtreeview_e.html) to see if they're both on the same controller - if they are and you have more than one try moving things to different ports until they aren't. Alternativelt set Face Cam down to 720p if it's just down in the corner to reduce the badnwdith it uses

warped ridge
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No I'm saying facecam footage is also on the OBS recording

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And both in preview and recording there's only stutter on the game capture and not the facecam

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But different USB ports

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I just mentioned as reference for the rest of the screen, like if it was also showing a display capture that probably wouldn't have stuttered either

past basin
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Since both Facecame and HD60 S use uncompressed video they can use a LOT of USB bandwidth.

warped ridge
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What do you mean by controller

warped ledge
past basin
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Yes, the USB controller. It'll show up as a green card in USB Tree Viewer

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Each controller controls a number of ports, but all those ports share bandwidth

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So ideally if things are on multiple controllers it goes smoother

warped ridge
past basin
warped ridge
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OH I see

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I can't download anything like that right now though

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I'm waiting for a new hard drive to arrive in the mail

past basin
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I'd check the buffering options in OBS then. Maybe see if you get the stutter in other apps like 4K Capture Utility, or even Windows Camera if you've nothing else already installed to test with

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That said if your hard drive is that full you could be running into issues with space for the virtual memory / pagefile.

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Might also explain some stutter

gleaming garnet
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We really need a better internal 4k card

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The 4k x is leagues above the pro

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4k pro can't even pass 1440p 240 and record it at 1440p 60

warped ledge
gleaming garnet
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Well I should know it's already achievable with the lower end version of the same card

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Only cus 4k x was built ground up while 4k pro just used og one and made it 2.1

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If it was remade I'm sure it could do all 4k x can do n more

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Like 4k60 hdr capture with 4k240 pass

warped ledge
gleaming garnet
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I'm just suggesting lol

warped ledge
solar flower
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not sure where to ask this here or in capture cards, but does anyone have issues with audio delay while streaming on 2 pc setup? I have a 4k60 pro and i use wavelink software for audio but i have a slight delay in my audio when im live.

keen crater
# solar flower not sure where to ask this here or in capture cards, but does anyone have issues...

That can happen software audio processing adds another layer into the chain, Since you are using wave link. An easy fix is to do a test record and time it , if this is a game use something as simple as shotting a tree or building and time the shot to bullet effect offset in MS typically it will be about 125,250 , or 500ms is the most common. You would add that offset into the advanced audio in obs .

solar flower
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where is that setting

keen crater
solar flower
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ah ok

keen crater
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3 dots in the audio part in obs

solar flower
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got it thank you. any suggestions for sharing twitch alerts so i hear it and so stream hears it?

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wait just to be clear, when im live i have a audio delay in i see a gun shot then about half a second later i hear it @keen crater

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so if i add the delay like you said wouldnt that make the delay worse?

keen crater
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so instead of say 250ms

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example

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it would be -250

solar flower
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ahh ok so thats what i would need to do then

keen crater
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for alerts change that to monitor and output

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you will hear it they will hear it

solar flower
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ok

keen crater
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unless your alerts have no sound then well

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ya

keen crater
solar flower
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ok dope ill give that a shot

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thank you

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hopefully it works

keen crater
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It will you just gotta get the timing down, hence the bullet shot to actual impact works great

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cause its easy to replicate

solar flower
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ya

keen crater
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The only time you would use postive offsets is typically when you are vtubing where the video has a larger post process delay then the audio

solar flower
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ahhh ok

keen cloud
#

Hello elgato I’m JameelPerkins asking is it possibly to screen share with Elgato hd60X with an app named trovo.live and my Xbox One X but how would I screen share?

warped ledge
keen cloud
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I have an iPad

keen crater
keen crater
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if you want to use your ipad as the (PC) you will need https://apps.apple.com/us/app/elgato-capture/id6456798479 and any ios streaming software like. Larix Broadcaster, nanoStream, Wirecast Go, Airmix, Broadcast Me, or any derivative.

App Store
‎Elgato Capture

‎Your Elgato capture card or camera now works with iPad!

Meeting up? Throw your iPad and capture card into your bag. Traveling? Leave your laptop at home. Now you have an ultra-compact yet powerful capture setup that can go anywhere whether you're an aspiring streamer, a content creator, or just wa…

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There is a streamlabs app as well in the ios store, but if its anything like the android version it kinda sucks.

keen cloud
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Ok

ember musk
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Does anybody have any solutions as to how I can get my elgato hd60x to show some better quality the colors are grayish not getting good quality videos or livestreams

past basin
ember musk
past basin
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In the PS5 settings, under screen and video, set HDR to always off and see what happens