Staff needed: Why I got timed out?

[worn root]

You can’t advertise around here.

Take a look at https://discord.com/channels/577993482761928734/766867156608483338 (Advertisements) and check the rules before posting

[spice fern]

When did I advertise?

[worn root]

i dont know if or where you did anything

[spice fern]

Can we carry this conversation to dms?

[regal hare]

:rocket: Congratulations @spice fern, you leveled up to <@&828359841512816671>!

[worn root]

!dm

[regal hare]

@spice fern
To protect our members from scammers, we have rules against DM'ing or asking members to DM you.
Please keep your conversations in here where we can prevent scammy or shady interactions.

[spice fern]

alright, well ill just put it out that I was helping a person inopen support call and get timed out for helping him

and one of your staff timed me out for no reason

[worn root]

unfortunately i cant and wont make comment about this since i havent been there myself

you can try giving Feedback (please keep calm and describe exactly whats the issue and what youd like to happen) in #1019709591090638859

[spice fern]

or it was a dude who was not staff

i forget his name it started with a v

and his name had (NOT STAFF) in parentheses

[worn root]

Ivaka?

[spice fern]

but dude just got a grudge against me for no apparent reason'

And im assuming hes not staff but whoever he told that I was doing something wrong did not even join the vc and just took his word for it

and ivaka started ridiculing me for helping this guy because I sent him two lines of code to his dm

which is not against the rules

and kept insisting this

[worn root]

yes it indeed is

[spice fern]

"2️⃣ Do not DM or ping any members asking for help, support, unmutes or other types of unsolicited spammy interaction;"

[worn root]

as you can see here

[spice fern]

this was not unsolicited nor was i asking anything

im not tryna be stuck up bout this, trust me, but this dude was very rude for no reason and if he is staff he is leaving a negative look on TX

[worn root]

this isnt meant to be insulting but please use common sense when following the rules. Its better to keep every interaction in this server to prevent "shady interactions" as stated in the rules. Even if you dont have bad intentions, there are many people who have and will try to scam others

I wont argue about this anymore because ive only been told the story and havent been there myself

[spice fern]

how am I supposed to read a rule that requires me to type a command instead of being in the rulebook?

on another note, genuinely, thanks for the help

many servers would not respond so thanks