#Can't open the game it Crashes everytime
1 messages · Page 1 of 1 (latest)
Fatal errors are usually a corrupted file, have you tried verifying your files?
You'll need to right-click the game in your library, select "properties", "installed files", and then "verify integrity of game files"
Yes I've tried it! Tho it didn't seem to help
I've also tried re-downloading the game and that didn't help eather
SO this could be multiple things like hungry stated usually a reverify is in order
Update all your drivers, graphics drivers as well,
make sure in your launch options there is nothing in there via steam, library, right click dod, go to properties, then general as long as lauch options is not filled in with anything should be good to boot up.
(im no tech but I looked this up)
two solutions given on unreal engine forums is
- Open NVIDIA Control Panel
Go to “Manage 3D settings”
Find the “Restore Defaults” in the upper right corner of the control panel
Click it and you will get a pop-up and click yes on it.
- Since it’s crashing on launch you could try changing the setting by opening your Config/DefaultEngine.ini and changing ‘DefaultGraphicsRHI’ there.
[/Script/WindowsTargetPlatform.WindowsTargetSettings]
DefaultGraphicsRHI=DefaultGraphicsRHI_DX11
(this is the forum that I found those last two solutions) https://forums.unrealengine.com/t/ue5-crash-ue5-unreal-engine-5-crash-crash-crash-please-helpe-me/561621/17
IF these do not help do ping the tech support ❤️ hopefully they can help you out
Hi @BestiaSuprema, You need to change the Base system on startup then go notepad C:\Program Files\Epic Games\UE_5.1\Engine\Config\BaseEngine.ini Control+F find “WindowsTargetSettings” at line 2874 [/Script/WindowsTargetPlatform.WindowsTargetSettings] +D3D12TargetedShaderFormats=PCD3D_SM5 +D3D11TargetedShaderFormats=PCD3D_SM5 bEnableDist...
worry for the late reply i was at work thank you taking the time to help!
oki ill give them a go ! ill let you know if it works out
i did everything listed in the messige you sent me Sadly it dosent seem to have helped im still very Greatfull you tryed to help! <3 thank you for everything
<@&662392558932066314> im very sorry for the ping Can someone help me please? i cant seem to get my game to open
Hello, can you try to run in DX11 mode?
nope still gave me the same error
What are your system specs?
What is your GPU
sorry accsedently sent it there
Are you sure you are running in DX11 mode?
Make sure your GPU drivers are up to date.
i did i just updated them !
one sec let me check!
wait it says im on dx 12
Navigate to Steam, Right click Day of Dragons and click properties. Then send a screenshot here please 🙂
FYI you have 16GB of RAM not 32.
wait waht?"

Anyway, you arent running in DX11 mode.
Add -dx11 in the Launch Options box.
Relaunch?
like steam or the game?
Game
Okay so its launching.. Slowly.
Can you send your crash report?
This message?
click (click here to view directory) and submit the Dragons.log file.
do you want the file?
Yes
Can you send a screenshot of your properties once more please?
Also, what time is it for you?
uh the steam thing?
Yes.
^
7:56pm
Can you run the game again, once it crashes can you send the new log please?
Thats fine, I just need the updated log to see what is going on.
pc time of the crash is 7:43 pm
Your game is still launching in DX12.
Can you please uninstall and reinstall Day of Dragons.
really why? i put the -dx11 in the thingy
Steam isnt applying the launch options.
okay! tho my internet is slow idk how long it will to install
In that case before you do, restart steam.
Just making sure, you have only -dx11 and no spaces correct?
yeah no speces!
Alright, try launching again.
Send the log again please.
Sure launch again.
Its still using DX12.
It can be.
I would recommend going to the latest Windows version. Being on outdated OS versions have been known to cause problems.
okay um how dose one do that?
Learn how to check for the latest Windows Updates and install them to keep your device running smoothly and securely.
okay i updated it! do we try again?
IT OPENED IT WORKS!! i cant thank you enoth! thank you for helping me Echo! !!!
Yes
Oh great!
Also, make sure Day of Dragons is installed on an SSD. It is required as per our store page. You can also find the recommended specs there too.
yeah! it is i spasifically got one for it!
If it is not, you may experience issues loading into servers 🙂
Best of luck to you, and happy playing 🙂
i wish you luck with helping others! i still cant thank you enoth!! Thank you have a blessed day and an amazing weekend! <3
if I have -dx11, why my FPS wont go above 60? its like locked to 60.
The game is capped at 60FPS 🙂
ahh I understand, thanks