android-questions

[west junco]

Since the game wasn’t globally out until recently

[flat linden]

Singapore

[west junco]

Ahhh i see i see

Since before the Android Global Launch, Singapore and Japan were the ones that could play the game

Hmm best to DM ThatHelpBot or the Support Team in game, and see what they could do with your situation.

[sly flicker]

That happened to me too yesterday

I only had to update my phone's software

[flat linden]

Btw I can still play sky on my phone

[sly flicker]

Hm idk, it fixed itself with the update

Check it out

[flat linden]

My phone's doesn't have any software update yet,all update to date

[sly flicker]

I see... :/

Well idk, good luck

[flat linden]

Now when I use my iPhone it will tell me "could not connect"am I ban or something??

[next sparrow]

I'm getting this connection error

[flat linden]

Same

[next sparrow]

Oh i see

[waxen furnace]

Server died TAT

[next sparrow]

To much sky love

[waxen furnace]

revived

[flat linden]

Nope

[inland spade]

anyone have always crashed when go through battlefield from graveyard? mine always crashed.. -.-

[flat linden]

Too much android players 😂

[vestal relic]

try reinstalling @inland spade

[inland spade]

try reinstalling @inland spade
@vestal relic it happened since in beta.. 😦

[unkempt pine]

@inland spade same. So I go there from the shipyard instead

[inland spade]

@inland spade same. So I go there from the shipyard instead
@unkempt pine what phone do you use? mine note 8

[vestal relic]

:/

[unkempt pine]

Hauwai

[deep wren]

My friend cannot get far without the game crashing on her. Usually it lasts only a couple of minutes. Is it because the servers are so busy? Maybe there'll be a patch in the next game. We really just want to play together!!

[unkempt pine]

Yeah sever error

[fast hearth]

I lost my progress because of this :(

[inland spade]

same here @fast hearth

[unkempt pine]

It's happening to all players

[fast hearth]

I only need 2 more to complete all the spirits

I'm in the process of obtaining the manta voice when this happened

Oof

[unkempt pine]

Sad

[waxen furnace]

@unkempt pine Zerin see u again here 😮

[distant magnet]

Hallo

[inland spade]

@vestal relic happened since in beta.. and already reinstalled the live,. but it still happen. always in the same place.. -.-

[unkempt pine]

@waxen furnace hiii

[vestal relic]

i never played the beta xD but when i try reinstalling it didnt crash

[inland spade]

i never played the beta xD but when i try reinstalling it didnt crash
@vestal relic hum... let me try again... >.< hope it works...

[fast hearth]

Error 🙂

[topaz reef]

psa: the sky servers are currently having some hiccups. if you get connection errors, that's probably why. you're not alone and there's not much we can do but wait it out.

[versed depot]

Llol Beta Testing is full i cant sign up

[dark oriole]

Brasil

[sleek epoch]

Servers down for everyone @dark oriole

[paper dawn]

Server down? When Will back {{{(>_<)}}}

[sleek epoch]

No one knows

[green quarry]

It won't let me play...I'm in the loading screen

[boreal dagger]

same here :/

[sleek epoch]

Please read above

[craggy orchid]

We'll just have to wait I guess. Meanwhile I'm going to charge my phone

[light light]

The server is stop?!

[rapid sorrel]

Why game don't connect?

[light light]

I still ine the ended

[rapid sorrel]

I just donated in the game and the server fell

-_-

[topaz reef]

psa: the sky servers are currently having some hiccups. if you get connection errors, that's probably why. you're not alone and there's not much we can do but wait it out.

[north bear]

Hello

From what I read I see that it's not only me who got server issues?

[errant ridge]

hello

[errant kernel]

Having difficulty getting on. Server error.

[errant ridge]

new player here

[valid nacelle]

server issues :(

[topaz reef]

we are all experiencing server issues.

[sleek epoch]

Please read.. Servers are down..no one knows when they will work again.

[errant ridge]

is there any way to invite your friends into your server?

[proud bolt]

Will the game ever work on Samsung Tablets?

[north bear]

It affects me only in the Eden level

Knowledge sth

[errant ridge]

i know they are down right now... im asking for when it gets fixed

[sleek epoch]

No one knows

[odd nimbus]

Dang I finally got some free time, too

[topaz reef]

TGC is asleep right now. nothing to do but wait it out.

[odd nimbus]

Wake em up

Lol

I wanna fly

[sleek epoch]

@errant ridge you can friend them and then warp to each other

[versed crater]

Lmao

[errant ridge]

@sleek epoch they are not showing up in my game. how do i friend them? sorry i started the game today so im completely clueless

[sleek epoch]

That's okay..in game you can friend someone using candles or with a QR code

Everyone has a QR code

[autumn kestrel]

I think you should share your QR code to your friend and they'll join you with the code. @errant ridge

[sleek epoch]

Easiest way is screenshot the code then save it, open game, then in friend constellation it will let you add it as an attachment

[errant ridge]

@sleek epoch @autumn kestrel ok i think the QR code method will work for me. thank you for the help!

[autumn kestrel]

Cheers

[surreal flax]

@errant ridge in the main lobby you can see your friends list and when you click on them there are an option called "join your friend" so then you will join the same server as him

[errant ridge]

[sleek epoch]

@errant ridge welcomes

[errant ridge]

thank you @surreal flax

[surreal flax]

Np

[sonic whale]

you guys know where the spirit is? sorry if i just pop out of nowhere aaa

[surreal flax]

What spirit

[sonic whale]

the one in home :0

[sleek epoch]

Traveling?

In Wasteland

[sonic whale]

yeah!

okay thank you :)

[violet ravine]

Specifically in wasteland’s shipwreck

[sleek epoch]

But, be careful because servers are down and it may not save your progress, especially if you getting connection error message

[sonic whale]

got it thx

oh damn

[solid frost]

Is Sky available for Samsung A3 models? My friend can’t download it :<

[sleek epoch]

Should be available for all Android..maybe a phone specific issue, like storage?

[solid frost]

Maybe I’ll ask thank you

[surreal flax]

@solid frost Samsung a3 of what year?

[solid frost]

2016

[surreal flax]

Oooo

I don't think so

[sleek epoch]

No prob, hope they figure it out

[surreal flax]

It's kinda bad for this type of game

[solid frost]

Aww alright thanks for the help guys

[surreal flax]

Np

[light light]

Maybe the engineer is fixed now we just wait

[surreal flax]

I was in eden when the servers were having that problem

Lol

[cloud atlas]

Cant do eden with this connection problem.,,lol

[surreal flax]

Thankfully I made it till the end 😳

My first time tho

Ops

Ooo forgot the curses

Sorry

[fast hearth]

anyone else's framerate is atrocious? might just be my phone but it makes certain levels almost unplayable

[surreal flax]

@fast hearth it's not only for you

[violet ravine]

Could be just your phone

[surreal flax]

But wait till there is some performance updates buddy

[fast hearth]

it really is harrowing and often ruins the experience :( i will be patient, i'm just hoping it's not just my phone or something unfixable

[surreal flax]

What's your specs?

[fast hearth]

ohh boy let me check

galaxy s7 edge?

[surreal flax]

Let me see

[fast hearth]

i'm really not good with electronics, i have very surface level knowledge of everything

[surreal flax]

I don't think it's because of your phone actually

[fast hearth]

oh, that's a relief

[surreal flax]

I have a very similar phone

Just wait buddy the Android build was officially released like 4 days ago I guess

[fast hearth]

yes yes, i know it's kind of early haha

thanks then! hope it'll get solved

[surreal flax]

They are working their hardest :)

[fast hearth]

i know! <3

[gleaming wyvern]

Will cry if seasonal spirit is gone when it works again, first time finding anything like this and crashes :/

[prisma cosmos]

the game not responding after i enter the Hidden Forrest

[quiet lark]

They should just temporarily disable the game til' it gets back

Instead of letting loose like this with ppl complaining

Just saying, can't deny the fact they are trying to fix it in the middle of lockdown

[gleaming wyvern]

Agreed would prefer a message saying try again later as opposed to trying again..and again...and again XD

[wild epoch]

is there any way to off the vibration of the game for android?

[prisma cosmos]

nope

[gleaming wyvern]

I dont have vibration :3 ??

[prisma cosmos]

woah!

[gleaming wyvern]

When is it supposed to vibrate?

[raw matrix]

litterally everytime something happens

[wild epoch]

when looking through the gesture

[gleaming wyvern]

Haha

[raw matrix]

typing , gestures

[prisma cosmos]

commonly used in menu

[wild epoch]

and u knocking to walls

[prisma cosmos]

like emotes

[quaint brook]

is there server issue going on..

[wild epoch]

it vibrates to everything

[gleaming wyvern]

I dont get any XD

[wild epoch]

its draining mah battery

[prisma cosmos]

yup ikr

[raw matrix]

is there really no way to disable it or is it a phone model thing ?

[gleaming wyvern]

Maybe it's got something to do with how you allow your setting to overlay apps

Or perhaps try silent mode in phone, mine is always on silent with no vibrate

[wild epoch]

ohh lemme try

[neon galleon]

anyone constantly getting connection error popup?

my net is fine

[raw matrix]

the server is having issues

[gleaming wyvern]

Haha

I saw that

[wild epoch]

haha

when the server is back on

[cloud vessel]

Yes

[wild epoch]

i'll try on silent mode

[weak talon]

can you somehow change language of the game?

[cloud vessel]

I can play the game but connection error pops up again and again

[neon galleon]

yeah its unplayable best to just wait

[cloud vessel]

@neon galleonwhere u from?

[neon galleon]

umm na-east

[quiet lark]

I think the reason with not temporarily closing the game is due to lack of employees

[cloud vessel]

Oh

[blazing linden]

When will the serve issue be fixed?

[quiet lark]

No idea

[uneven juniper]

they are working on it now, but still could be some time

[olive gazelle]

I think the reason with not temporarily closing the game is due to lack of employees
@quiet lark

doesnt really go that way

[uneven juniper]

it's not exactly an easy fix

[quiet lark]

Probably 5-6 hrs from now

[blazing linden]

Ok

[fathom obsidian]

Are the servers down?

[uneven juniper]

so just be patient and feel free to chat here while you wait!

[quiet lark]

@olive gazelle due to lockdown i meant

[cloud vessel]

Y'all having smooth experience? Or only I'm lagging

[uneven juniper]

or just take a break, those are good as well

[olive gazelle]

damn that's a long update

@quiet lark righhhtt!

[wintry prawn]

Charge your phones and take some rest 🤗

[wild epoch]

@wintry prawn yes

[craggy orchid]

Does anyone have any tips for getting to that high place on Isle of Dawn? Right after you fly to the gates, it's on yout right

The wind keeps pushing me away

[fast hearth]

hello

are the servers down?

[wild epoch]

yes :)

[quiet lark]

Yes @fast hearth

[fast hearth]

ok...

[wild epoch]

don't be sad , rest for a bit

[fast hearth]

will it be long?

[quiet lark]

I've been resting for 2 months now

[craggy orchid]

Ooh ok thank you @fast hearth

[quiet lark]

[cedar lintel]

Has anyone else having the notification server issues?

[quiet lark]

Yes

[cedar lintel]

Whyyyyy

[craggy orchid]

Yes, the servers are down for everyone

[quiet lark]

Yes

[gleaming wyvern]

Real life is poop

[cedar lintel]

But why

[craggy orchid]

No one knows

[gleaming wyvern]

Cos you cant even fly a lil

[cedar lintel]

Updates or something ??

Ohh

My launcher doesn't start

[quiet lark]

I think it might be related to that traveling spirit

[gleaming wyvern]

Me too

[cedar lintel]

Hmmm

[gleaming wyvern]

Its bugged me right there and I see others keep trying

[quiet lark]

Anyways, take a break and try again in 5-6 hours

[gleaming wyvern]

Will spirit still be there,

[quiet lark]

Yes

[neon galleon]

Yes

spirit still says 2days

[craggy orchid]

I was able to play for a little while but after a few minutes the pop-ups wouldn't let me fly

[gleaming wyvern]

Ah that's awesome

Thanks

[quiet lark]

@craggy orchid thats fine

Dont try to do spirit even if you manage to get in

[gleaming wyvern]

I'm not talking about the frog woman in golden wasteland

[craggy orchid]

Yeah we'll just have to wait

[gleaming wyvern]

That's her that has two days right.

[neon galleon]

crab woman

[quiet lark]

You wont unlock her

Anyways

[gleaming wyvern]

I got her

[quiet lark]

Gratz

I did it 3 times

[gleaming wyvern]

I'm taking about the umbrella person in hidden forest

[quiet lark]

[gleaming wyvern]

I've never seen her and I'm scared she will go

[vagrant bough]

Is there also anyone who can't start Sky?

[violet ravine]

Server is down

[somber flame]

Server issues

[vagrant bough]

Ah ok

[somber flame]

Same

[vagrant bough]

Thanks

[fast hearth]

i can log in

i think everyone can too

try it

[somber flame]

[cloud vessel]

Anyone having touch issues while playing instruments?

I can't press 3 keys at once

[boreal dagger]

don't get fooled, i was able to login and played for a few minutes got stuck in fromnt of a drake and lost 3 wing lights

[somber flame]

Yes mine is working as well

[cloud vessel]

Server issues play with a vpn its working for me

[upper sail]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[cloud vessel]

XD

[gleaming wyvern]

It's working for me :)

[olive gazelle]

how long does this update last T-T

[cloud vessel]

Can someone help me with touch issues

Can u use 3 fingers at once for instruments?

[violet ravine]

There’s no limitations on the number of icon you can press at the same time. @cloud vessel

[cloud vessel]

@violet ravine but when I press with 3 fingers at once looking button pops up at that spot

And I have to reopen game

[violet ravine]

Try disabling touch short cuts in your phone settings?

[olive gazelle]

I can't find sky in google play android from a huwawei phone Are there restrictions?

[cloud vessel]

@violet ravine I don't have

[violet ravine]

Hmm

[cloud vessel]

@olive gazelle maybe not available in your region or ur device

[violet ravine]

Sorry, I’ve no clue then

[olive gazelle]

@cloud vessel but i was able to download using Huwawei. I mean my phone is different from my cousins, still of thw same brand but they can't find it in google play

[cloud vessel]

Their device probably isn't compatible with this game

Download from other website if possible

[uneven juniper]

downloading from illegitimate ways won't let you access the game

you need to download it from google store

there is a link to the game in #news you could try send to them

[olive gazelle]

Ahh righht

[violet ravine]

Do that and they won’t be able to login to the game when it next updates

[uneven juniper]

if it's incompatible, the store will say so

but they should at least see it on the store

[cloud vessel]

Idk just download the genuine version other websites have real versions too

[uneven juniper]

you need to download the game from the google store to play properly

[olive gazelle]

@uneven juniper it's not showing up when I tried to look it up myself :(

Kinda sad, they wanna play too.

[uneven juniper]

make sure the device is up to date

or just try again later i guess, google is weird sometimes lol

[cloud vessel]

@uneven juniper it happened to me with pubg as it never showed up in my other device

[olive gazelle]

or just try again later i guess, google is weird sometimes lol
@uneven juniper

riiiiggghhhttt, i'llntry updating it tomorrow! Thanks 😍

[cloud vessel]

@olive gazelle lol have patience then

[dapper nexus]

Hi! Does the translate button in the chat work for other Android users?

Mine doesn't seem to... :-(

Oh! I see :-)

Thank you 😊

@vernal compass

[devout oasis]

Obrigado, mesmo com internet boa, o jogo diz isso

[wild epoch]

aw silent mode still vibrates

;c

[olive gazelle]

@cloud vessel trying to contain patience in me lololol

[wild epoch]

i think the server is back on

[keen wasp]

Where i can see minium to android? I kean i tryed instal game to android table but it say game will not be so smooth when minium not done or so..

[uneven juniper]

check the pins in this channel

[keen wasp]

thank you, game work until it crahs in first land ;D

i could even add friends and all ut not get over first movie so seem not working with that device then

[olive gazelle]

@wild epoch doesnt work well for me yet

I have a question, how do you pop out settings and camera? It rarely comes out on my phone

[uneven juniper]

Tap on top right corner for settings, bottom right corner for camera

[olive gazelle]

@uneven juniper thank you

[acoustic sorrel]

I have connection issues when running the game.
Is there any problems within the server?

[worthy compass]

Yes, connections errors

[surreal flax]

@devout oasis amigo os servidores estão em baixo

[acoustic sorrel]

It means they're working on the connection issues, right?

[surreal flax]

Probably

The pandemic problem may cause it to take more time

[fast hearth]

Ainda estão?

[surreal flax]

@fast hearth não sei

[fast hearth]

Best phone to play this game?

[acoustic sorrel]

I see

Thanks for answer, I'll wait then

[devout oasis]

Eles estão resolvendo?

[surreal flax]

@fast hearth iPhone 10

@devout oasis sim apenas espera umas horas que já vai

[devout oasis]

Beleza

[uneven juniper]

@devout oasis @surreal flax this is an english server so please keep messages in english

[devout oasis]

What happens to those who do not know English then?

There had to be chat for each country then, with their languages

[uneven juniper]

Unfortunately, we cannot moderate other languages in here so only English is allowed

Our server is quite strict since it’s an official server handled by devs, that are based in California, so it’s very important things are handled well

[surreal flax]

@devout oasis DM me if you have any issues

[uneven juniper]

Hopefully in the future more chats for languages is an option tho

[devout oasis]

Hopefully in the future more chats for languages is an option tho
@uneven juniper Thanks

@devout oasis DM me if you have any issues
@surreal flax okay

[flat linden]

They Fixed it phew

[hidden inlet]

Question when I load up sky it says it need to download the prairie and the audio extras but it fails every time is there a reason that this could be happening or is it a bug?

[uneven juniper]

how much free storage space do you have?

[hidden inlet]

3.13 gigs

@uneven juniper

[uneven juniper]

That should be enough

Did you download the game through the google play store?

[hidden inlet]

Yes

[uneven juniper]

Hmmm

That doesn’t sound right

You could try checking your internet connecting or try redownloading the game

[hidden inlet]

Ok I'll try that

[uneven juniper]

If you have any progress you’d like to keep, make sure to connect to a google account and save your skyid first

[lofty trail]

normal to crash every 30 minutes?

[hidden inlet]

@uneven juniper thanks it works now

[surreal flax]

@lofty trail for me it is

Like out of nowhere it simply crash

[errant ridge]

i believe i have collected all the things both stars and emotes thingies in the first level but it keeps saying completion 10%. any clue what i might be missing

i didn't collect them in my first run.. but i finished the level and came back to collect everything

[surreal flax]

I think you should buy everything from them

Im not sure though

But I think it is

Maybe check the "?" icon

[errant ridge]

the constellation shape is showing a question mark icon

but i have run through the level and collected everything

i even refered a guide and i'm sure i have everything

is this a glitch

or do i have to collect everything on my first run or else it doesn't count?

[surreal flax]

Hey I'm going to check brb

[rugged raven]

For the completion percents , its just basically buy stuff from the spirit that u have contacted before

[errant ridge]

ok

but i still haven't recieved the ultimate gift it keeps referenceing

[rugged raven]

Yes

[surreal flax]

You need to buy everything from them to get the ultimate goft

Gift

[errant ridge]

also my constellation keeps showing a ? icon at only 1 point where a star is supposed to be

[rugged raven]

Because u need an accended candles ( i think ) to proceed buy stuff

[surreal flax]

I think that icon is the ultimate gift sir

[rugged raven]

^ yeps

[errant ridge]

ok ok i think i get it now

[surreal flax]

Great
Now let's waste some candles

[errant ridge]

@surreal flax can i DM you a couple images of how my constellation looks.. i'd post it here but i think that'll be considered a spoiler and i dont wanna spoil anything for any newbies like me here

[surreal flax]

Yes you can

[glossy steppe]

why this happened to me

can't download

[obsidian briar]

Can anyone help I started playing this sky game yesterday but when I enter into hidden forest my game crashes

When will this problem be fixed

[uneven juniper]

#known-issues

[bold cloud]

kasalostwal, the devs have acknowledged this problem in #known-issues

sorry this is happening to your game, but due to the virus, tgc is working from home and it is also the weekend. all we can do is be patient and understanding of the situation.

[obsidian briar]

Oh OK thanks

[hollow cobalt]

Is there currently server issues in the game? I thought I saw someone mention it. Not just in forest but throughout the game?

[bold cloud]

Yes. android and ios users are experiencing this. A few days ago the downloads for android was at 100k... now it is at 1mil might be due to the new load of active players

all we can do is wait or do other things. lots of cool art to browse and fun channels here

[crisp yarrow]

SERIOUSLY!?

1mil ALREADY

[bold cloud]

the power of fellow android peeps

[lucid ember]

Most of Android players were waiting for 6 months already

[bold cloud]

and sky is trending at #1 free game in the playstore, people who have no idea of this game’s existence are seeing it too

[hollow cobalt]

Woah yes I was waiting for months! Thank you

[bold cloud]

super happy to have you here, the community is great both in discord and ingame

[shut yarrow]

[fast hearth]

its just kinda sad that some of my friends cannot play this with us because the game isn't compatible with their device.

[crisp yarrow]

TGC is working on optimizing more devices so hopefully your friends can play!

[shut yarrow]

@fast hearthtrue let's just wait it suit more device

HAi ginsy

[crisp yarrow]

hi moon!

[fast hearth]

@crisp yarrow so glad to hear that! . we will wait for it :)

@shut yarrow Yes yes!

[crisp yarrow]

i hope your friends get to play soon!

[fast hearth]

@crisp yarrow Yea Hopefully cuz they've been also waiting for this game for months. hahaha.

[calm lake]

Hi

[surreal flax]

Yooo 1 mil?

LETSS GOOOOOO

Huge W

[waxen totem]

I'm waiting on the last performance mode

[calm lake]

Same

[fast hearth]

I just want my headphones back on my character, other devices can wait until this has been added for android users

[storm thistle]

Does it also work on Andriod Tablets?

[static ridge]

yes

A response about the headphones is pinned in here @fast hearth

[mental dove]

Winged Light Locations
Isle: 5 wings
Prairie: 13 wings
Forest: 16 wings
Valley: 11 wings
Wasteland: 14 wings
Vault: 7 wings
Eden: 10 wings
Orbit: 1 wing

Total: 77 wings

Permanent Wing Buffs
Standard Spirits: 39 wing buffs
Traveling Spirits: 6 wing buffs

Total number of wings: 122 wings

Does anyone have a guide for all of these star child?

[crisp yarrow]

the wiki has a guide but i prefer appunwrapper’s website

[static ridge]

the fan wiki probably does

[crisp yarrow]

theres also many videos online for you to search in!

!wiki just look up the realm’s name

[upper sail]

https://sky-children-of-the-light.fandom.com/wiki/Sky:_Children_of_the_Light_Wiki

[prisma iris]

the wiki definitely does

[mental dove]

Ah ok ginsy whoa you're everywhere, thankyou for your support! I appreciate that a lot

[crisp yarrow]

i lurk everwhere

[fast hearth]

@static ridge this only state that it isn't working and they work on it, i only state that it's the only thing i need lol

[static ridge]

audio detection inherently functions differently and inconsistently from one device to the next on android and we've yet to find a way to make it work across the board, we're still trying but it may be impossible from a hardware aspect.

[fast hearth]

@static ridge ooh ok thanks for the clarification, also should i suggest ideas for android here or keep it to "wishlist/ideas" ?

[static ridge]

keep suggestions to #wishlist-and-ideas-archived this channel is more for troubleshooting and whatnot.

[fast hearth]

alright then

[wraith stream]

Hello!

[craggy orchid]

Hi! Does anyone know why I'm still getting that ? on the constellation even though I've collected all wings and freed all the spirits in the Isle? What I am missing? 🤔

Thank you in advance

Thank you so much!

[potent nacelle]

Hello,
When ever i meet up to play with a friend and when we go to the next lvl or just be on the same one sometimes, I or them disappears of the map, is it cause of low internet or is it a bug?
Thank you.

[open scroll]

Its because of the servers. They change occasionally. You should wait or rejoin your friend's server. I think that holding hands keep you with your friend in the server together.

[fast hearth]

Why I can't download in-game data?

[wicked cipher]

How much space do you have free on your device?

[fast hearth]

3 GB

[wicked cipher]

Hmm maybe try freeing up another gb and reinstalling

Make sure you have your game linked to google though

[fast hearth]

Thanks.

[open scroll]

The game is not 3 GB

Is it?

[next sparrow]

the game is not in spanish right?

[wicked cipher]

It’s not, but it needs at least 3 to work properly

[open scroll]

Okay thy

[wicked cipher]

I’m not sure how to change the game’s language on Android, but I’m 99.99% sure there’s a Spanish language option somehow

I think on Android the game’s language will depend on what language the device is set to

[next sparrow]

I see

thanks!

[potent nacelle]

@open scroll thank you! but it still sometimes it does separate us.

[pastel skiff]

Is there going to be a hotfix/update on official android today or tomorrow?

[azure pumice]

Hey guys,
Anyone know if I can play iOs and Android with same account ? I started on iOs but I want play too on Android with xbox controler. But I don’t want restart the game 🙏🏻

[wicked cipher]

We don’t know when the devs will release updates beforehand

@azure pumice Through the same Google account

Have it signed in for both platforms

[surreal flax]

@pastel skiff hopefully

But you never know

[azure pumice]

Ow, I think I logged in with Game Center. I can connect my Google account on my iOs game ? Progression didnt reset if I change game center to google account ?

[meager raft]

https://bit.ly/SkyiOStoAndroid

[surreal flax]

^

[azure pumice]

Aahhhh perfect thank you 🙏🏻

[fast hearth]

@next sparrow there is a Spanish version. I'm a latin player and i have it in spanish

[next sparrow]

Noice

Spanish name be like Cielos: y las locas aventuras de los crios de la luz

[mortal skiff]

is the game need android 8 only ?

[meager raft]

8.1 and up

Check pinned messages for full minimum required specs

[glossy mica]

I've lost my account. Is there anything I can do about it? I can't contact the customer service in the game.

[wicked cipher]

!support

[upper sail]

You can contact TGC Support via the Support menu in-game. If you’re unable to access your game, you can contact Support by using the link below:
http://bit.ly/skygamecs

[fast hearth]

Por que no instala dentro del juego el siguiente nivel?

[azure flare]

fijate que seguramente en tus notificaciones este la descarga

genial, alguien que habla español

[random wadi]

a que

e s p a ñ o l

[wicked cipher]

This is an English only server

[random wadi]

well true

[azure flare]

we are the renegades

[random wadi]

but maybe there is spanish people that like game and have question

s

[wicked cipher]

It’s in the server rules

I don’t make them

[random wadi]

oh

[azure flare]

ok

luckily we can speak english too

[sullen basin]

Yeah, unfortunately we aren't able to moderate in other languages besides English right now

But if you find someone else who speaks the same other language that you do, feel free to continue in DMs

[azure flare]

[hearty wraith]

Good morning everyone, how do we reset the game on a phone? I gave my old phone to my brother and he wants to play sky but the old phone keeps loading my own game progress. Reinstalling and clearing data didn't help...

[meager raft]

You have to log out of your google account on that phone, since you linked your account to google it’s loading your data

If you sign out and reinstall it should be a fresh account, which your brother should be able to link his own google account to

[ebon echo]

It's a dumb question, but there's cross-platform play, right?

[quaint brook]

@ebon echo yes there is

[ebon echo]

Ok good, Ive been hyping it up for my friend cos I really want to play with her

[azure flare]

how do i se up graphics in android?

i want to have better ones

[storm gulch]

graphics are still being optimised by the devs

or the graphics are limited by your phones specs

[azure flare]

i have a snapdragon 660

i dont think its the phone

[storm gulch]

all you can do is wait then, the devs are working hard to optimise for all of the android phones out there

[bleak cliff]

What device is the game capable with

[wicked cipher]

@azure flare it is your phone

[kind kayak]

We dont really know. Each android device differs in different countries.

[wicked cipher]

A snapdragon 660 is a lower-end processor from a couple years ago

[kind kayak]

The minimum specs should be pinned if you wanna look ek

[wicked cipher]

It isn’t powerful enough to get amazing graphics

[azure flare]

The Adreno 512 cannot run the game with high graphics?

That's weird

I know it's old

It runs Cod Mobile in medium and high fps and Pubg in high quality

[wicked cipher]

It’s because it was made for mid-range to low end Android phones. It wasn’t built for intense use

[azure flare]

Normally is for medium-gama Andoid phones

Like the Redmi Note 7(the one I have) and the Pixel 3a

[wicked cipher]

I’m sure the reason it runs Pubg pretty well is because it’s made by a much larger company than TGC who has a ton more resources to make sure everything is well optimized for a lot of devices

[azure flare]

That's right

So

[wicked cipher]

TGC is a small company simply doesn’t have the manpower to make it perfect for everything

[azure flare]

We just have to wait until it's optimised

Right?

[wicked cipher]

Yes, the game literally just finished porting from iOS to Android, there’s gonna be issues

Don’t expect optimization to make the graphics leaps and bounds better on your phone though

[azure flare]

I know

Let's see if this works...

[surreal flax]

@azure flare talking about that if it was 2x instead of 4x there would be an fps increase

Forcing it to render 4x is only good when the games forces you to have an high resolution

So in fact that is not gonna help but hurt your performance

[tacit topaz]

Anyone knows how to run sky on android smoothly? My unit is oppo a9 2020/chipset qualcomm snapdragon 665 with octacore processor

[bold cloud]

the team is working on optimizing devices but try closing any background apps that may be running

[wraith stream]

Hey guys XD am I the only one who's experiencing crash in their games atm?

[icy basin]

Does someone knows what to do if Google play doesn't want to connect with sky? It always says something like sign in required but it should connect. Also how to know if a game has connected to Google play?

[wraith stream]

This game is for Apple devices after all

[tacit topaz]

@bold cloud ok thanks for answering, also thankyou for putting effort to maximize our gaming experience!

[bold cloud]

saeed: it is addressed in #known-issues but if you are crashing at a very particular point (other than forest) then maybe submit a bug report at #bug-reports-android

x’... icantspellyournameimsorry...’x : that’s really weird, try restarting your phone or redownloading? it is highly recommended that you sign in to your google account ingame. ktjn’s post in the pins: https://discordapp.com/channels/575762611111592007/696838813506470013/697998766627881062

and np quiboloy, I’m just a regular player. been playing on ipad for live and android phone for beta.

[frozen anchor]

Hello friends hope you have a nice night had a doubt any of you will close the game alone?

I have a y9 2019 and it's tedious that after a while of playing it just closes the game alone

And a lot of times that is repeated every time I open it again

[bold cloud]

oof that sounds like crashes. sorry to hear you’re experiencing that. hopefully a future update will fix it

[frozen anchor]

If it's tedious because every time I'm making a memory or mission so to speak, it's my turn to remake everything and so always... I haven't been able to finish several for that.

[bold cloud]

I’ve experienced crashes too, sometimes it’s just best to take a break and wait for an update. it’s nothing we’ve done on our parts, but if the game isn’t performing, there’s nothing really we can do as players (other than sending in a bug report). we just have to be patient

save that energy and perseverance for when the game isn’t crashing

[frozen anchor]

The truth is that I really love the game I literally have only 2 days playing and it fascinates me that it closes only as soon as I try again... That's why

[proud hill]

Question... does anybody know what andriod devices the sky game isn’t available on yet? Like tablets, Samsung or something? I would really like my friends to start playing with me but they don’t own IOS and I don’t want to get their hopes up

[bold cloud]

oh man! I really relate to that, first time playthough is seriously special. I hope the crashes are fixed soon and you can play uninterrupted

I think your best bet is to ask them to check in playstore if their device is compatible or not... if it’s OK then hype em up!

[frozen anchor]

If the truth is good I also wish it very much and now that I remember it has also passed me that before the game closes me starts flashing and changes Very strange shape color

[abstract rain]

I can't max out my graphics, is it common for android users or is it just my phone?

[dull dagger]

The pins here list the GPUs required in order for your phone to be able to max out graphics

[sullen sky]

same

A lot of times background just blurs out on me even know I am on the highest setting

[rare swift]

???

english please

[fast hearth]

Hey guys, y'all having a frame drops issue, black screen or crash eventually when you're move from 1 section of a map to another??

i use galaxy A50S

[dark jewel]

my galaxy note 10 does white screen crash transition between scenes every once in a blue moon. but that usually only after I've been playing like 4 hours straight doing speed runs

[trail crest]

It just needs some optimizations from what I see. My GPU is a Mali-G72 (not very powerful) and the game runs decently aside from the crashes. I don't think it's lack of RAM since I have the recommended 3 GB

[mental spruce]

@abstract rain as far as i know, the cog (settings for the game) isn't available/not a feature for Android yet. I think only iOS users (and probably other users with high-end Android devices that have the minimum requirements for the GPU) can configure the graphics.

hope this helps !! pls correct me if wrong ^_^

[static ridge]

Mali-G72 is low- to mid-range depending on the number of cores it has.

[mental spruce]

my device's gpu is Mali-G71 and though I haven't experienced any bugs, the graphics and visuals of the game are all pixel-y. The game runs smoothly (esp the camera work),, it's just a visual problem DD:

[static ridge]

all devices can configure graphics to some degree. it's the battery icon with ⚡⚡⚡

[mental spruce]

ohh

battery icon? where is it located?

[static ridge]

main menu by tapping the upper right corner

[abstract rain]

I have a Mali-G72 but I can only put the graphics on the 2nd bar

[dark jewel]

😮

that little settings emote is cute

[mental spruce]

My screen doesn't show the cog icon DD:

[static ridge]

the third ⚡ is 60fps you have to have one of the GPUs listed in the pins to enable it.

tap the corner to reveal it

[mental spruce]

O H

[static ridge]

then tap it again to open it.

[mental spruce]

it's not predominantly there?

omg thank you

[dark jewel]

I think the hidden icons make the full screen of the game more immersive!

[mental spruce]

that's true tho ❤️

i lowkey wish for a vr ;3

[dark jewel]

that would be super cool! but also very hard to program I imagine

[mental spruce]

definitely

[abstract rain]

My game looks like its a bit pixelated or like the quality is like at 70% , does this mean I need a better gpu in order to achieve the best quality possible?

[mental spruce]

The following GPUs are capable of 60fps:
+Adreno 630
+Adreno 640
+Adreno 650
+Mali-G76
+Mali-G77

(this is from the pinned message in this channel ^_^)

[bitter fulcrum]

Aw man, I joined the server to find out if my phone is supported, sadly it's only android 8.1 and above, I guess I have to wait for pc launch

[dark jewel]

if you have a nintendo switch they will be releasing for switch some time this summer!

[bitter fulcrum]

[fast hearth]

Spanish name be like Cielos: y las locas aventuras de los crios de la luz
@next sparrow hahahaha lmao🤣🤣🤣🤣🤣sorry but I had to answer to that 🤣, speak English only @next sparrow don't want to be kicked out of here

[dusty ibex]

hello there

I was playing in the ore release version

but took a break and now the game is released

the old client is up and running and players are still active

do I just start all over in the new one?

[surreal flax]

Old or beta?

[dusty ibex]

I think it was not the beta

just the pre registration version

with the blue logo

early access

yeah thats the ohrase

[surreal flax]

It was the beta

The last pin message says

That you can't transfer progress from beta through live

Sorry buddy

[dusty ibex]

thats okay

I just didnt know what to do

[edgy rose]

How to chat with other player on andriod

[dusty ibex]

which channel is that pinned message in?

[surreal flax]

This

[dusty ibex]

you have to become friends

[surreal flax]

@edgy rose there are some chairs with candles is some spots

[dusty ibex]

and progress with your friendship

also that

[surreal flax]

Light the candle and sit on them with some player to talk with them

Or @dusty ibex way works too

But if you don't have enough candles to do so

Use the chairs

[crisp zodiac]

can you record game audio with the video recorder in the game?
if so how
it only lets me record my mic, not ingame audio

[edgy rose]

Light the candle and sit on them with some player to talk with them
@surreal flax i mean chat with my friends in game. Why it appear '...'

[surreal flax]

@edgy rose because you need to raise your friend level with him

With candles

@crisp zodiac check some tutorial of how to record with Google play games

[swift prairie]

does anyone here uses redmi note 7? the game is really laggy idk why

[surreal flax]

I see that Google play games can record games but I never used it since I don't need it

[crisp zodiac]

I googled it and it's supposed to just record game audio

but it didn't for mr

I'll try restarting maybe that helps

and otherwise it's an issue with the game

[surreal flax]

Hm I will try and look it up later

[edgy rose]

With candles
@surreal flax okay thank you

[surreal flax]

@swift prairie the game is laggy for the majority of people even with powerfull phones

We just have to wait for some bug fixes

@edgy rose np

@crisp zodiac there is saying that it can record GAMEPLAY and your voice

[crisp zodiac]

it says it shouldnt mute in-game sounds

[surreal flax]

And it is?

[crisp zodiac]

yes

[surreal flax]

What android do you have

[crisp zodiac]

9

[surreal flax]

Don't you have a built in screen recorder already? 🤔

[crisp zodiac]

not that i know of

[surreal flax]

Look it up for a moment

Maybe you have

Maybe on the notification bar

[crisp zodiac]

nope

[surreal flax]

Weird

There should be an option to add screen record on your noti bar

[crisp zodiac]

theres no option like that and theres never been an option like that

¯_(ツ)_/¯

[surreal flax]

I'm sorry

I wish you the best of luck

[crisp zodiac]

thanks 😔

[subtle cobalt]

My Android has a Game Mode option, maybe your recorder is hiding in that?

[valid nacelle]

how to get the headset?

[tiny hamlet]

Headset currently isn´t on Android

[uneven juniper]

The winter/rhythm rerun just ended

It returned because it happened before global launch and it won’t return again, like all seasons

And there wasn’t any headsets in it

You might be thinking of the belonging earmuffs

But either way, headphones appear on your character when you are listening to external audio on iOS, but that feature is not on android right now

[bronze tendon]

can android 5 run this game?._.

or is there any device requirement for this game?

[uneven juniper]

Check the pins for minimum specs and information

[open scroll]

@bronze tendon No

[hearty wraith]

Eden reset is in 20hours right?

[uneven juniper]

!edenreset

[upper sail]

The Eye of Eden resets once per week.
Next reset is on Sunday April 12 at 00:00 PDT (In 19 hours 54 minutes 5 seconds)

[hearty wraith]

Thanks!

[open scroll]

@bronze tendon You need Android 8+ or higher

[bronze tendon]

thanks @open scroll

[open scroll]

No problem

Where can I report bugs?

*Android bugs

[uneven juniper]

#bug-reports-android

[open scroll]

Thy

[fast hearth]

Hey guys

Quick question

Do u get less ascended candles when u do eden

With a group?

[surreal flax]

I dont know

But I dont think so

I think going in with a group is better

[fast hearth]

Yeah i agre

But if it means getting less candles

Eh

[surreal flax]

I don't agree with that

Since the energy of the normal candles is also unique per playrr

Player

[fast hearth]

Ohhh

But what about the statue part tho

[surreal flax]

?

[fast hearth]

I mean

[surreal flax]

S p o i l e r

Delete

[fast hearth]

My bad my bad

[surreal flax]

I don't know how to tag as spoiler

It's ok

Go DM

So I can explain

[fast hearth]

Aight thanks

[surreal flax]

@fast hearth ur dms are blocked

[fast hearth]

Hollup

[crisp zodiac]

u can do ||text||

||text||

[topaz reef]

||text||

[west junco]

!textspoiler

[upper sail]

To spoiler tag text, highlight your text and select “Mark as spoiler”, or type || on either side of your text ||like this||

[crisp zodiac]

on the ||statue part|| I don't think you get less candles bc it seemed to me that if another player gives it ||a winged light|| you can still give it one (and vice-versa), so I guess that's not synced, for good reason

@fast hearth

[surreal flax]

Maybe you are right

[neon compass]

Is it possible to regain stars after a krill attack?

[open scroll]

Ysy

Yes

You can collect the lost wing/star after the krill attack

For a short period of time

[neon compass]

How? By finding the stars again?

[open scroll]

You can collect the star again in the star spots. But you dont know which one it is

[neon compass]

So when I lost a wing, I have to go to the specific star places again to get it?

[open scroll]

Yes

Sorry I will explain again (My English is bad)

You collected a star at a specific star spot, but you however lost it (example: by a Krill attack). You can collect the star again in the same specific spot. But you won't know which specific star it was.

Did you understand?

[surreal flax]

Good job buddy you did well @open scroll

[open scroll]

@surreal flax Thanks

If you lost a wing, it'll return to a random location where you found it. Unfortunately there's no way to know which location it's gone to
@gleaming zealot

[neon compass]

Thank you very much, I thought I would never find the again. Also, your English isn't bad, its decent

[open scroll]

No problem and thanks

[drifting marsh]

Is there a way to make my game less glitchy?

[polar frigate]

Hi! How do you bind the dualshock4 keys?

I would like to change the layout of my controller (for example use the DPAD to navigate the menu

[drifting marsh]

My movements are lagging and it becomes extremely pixilated at times.

[desert lodge]

Game keeps force closing when I try to go through the checkpoint back into Isle of dawn, already done Eden once so this is new

[next pumice]

hey may i ask whats the minimum requirements of the game?

[fast hearth]

does anyone know why the game keeps on force closing starting from hidden forest to eye of eden? i can't even play the eye of eden. although my device meets the requirements to play the game but i dunno why this game keeps on crashing. ☹️

[west junco]

There might be some issues with the in game server connection, or something to deal with your cache. @fast hearth

@next pumice As for the requirement for playing this game, you can check the pinned messages right in this channel!

[fast hearth]

There might be some issues with the in game server connection, or something to deal with your cache. @fast hearth
@west junco uhm i always clear the cache everytime the game force close

[west junco]

Hmmm ... must be the server issue then

[surreal flax]

@fast hearth note that even if your phone meets the requirements there should be performance problems because of the variety of Android phones
But the devs are working their hardest to improve the performance of the game fix bugs etc, you just need to be pacient the game had it first official build like 5 days ago

[fast hearth]

@fast hearth note that even if your phone meets the requirements there should be performance problems because of the variety of Android phones
But the devs are working their hardest to improve the performance of the game fix bugs etc, you just need to be pacient the game had it first official build like 5 days ago
@surreal flax still hoping. haha. thanks for the infos

[surreal flax]

I have a friend with an Samsung s9 and even with that sometimes he lags and crashes out of nowhere

[fast hearth]

i see.

[agile gulch]

Is it possible to wear ingame headphones in android?

[thorny herald]

Hello everyone, I'm having a little problem with the game... actually I can't put graphic on 60fps

Is there a way to put it on?

[prisma cosmos]

u need to reach the gpu requirements

[fast hearth]

Is it normal to glitch throught the floor and get locked into a closed space in the mountain right at the beginning?
030

I can see it's glitchy and stuff. And that doesn't bother me really. Because I love bugs and I get a blast out of it.

I hope you guys are able to fix it.
Thanks for the hard work. Amazing work!

[prisma cosmos]

check the pin massage on this channel @thorny herald

Is it normal to glitch throught the floor and get locked into a closed space in the mountain right at the beginning?
030

I can see it's glitchy and stuff. And that doesn't bother me really. Because I love bugs and I get a blast out of it.

I hope you guys are able to fix it.
Thanks for the hard work. Amazing work!

@fast hearth also happening with me sometimes

[fluid crane]

can i ask how far the graphics can be cut to increase dps?

particles, shadows, all those

im using battery saving mode and its still very very laggy

or is it something else lagging the game?

i mean not just graphics

[tiny hamlet]

It could be your device that´s causing the lag Mitchell. TGC is still working on optimising, so maybe it´ll get better in the future

[fluid crane]

i could try observer more to see whether extra players makes more lag

waiting is fine for me!

[surreal flax]

@fluid crane battery saving mode lags the game a lot

Also the game is not fully optimized for Android yet so there may be many issues regarding performance

[fluid crane]

??

isnt...battery saving mode...supposed to be the least resourse intensive

...........???

[surreal flax]

You talking about settings in phone or in game?

[fluid crane]

in game

[surreal flax]

Ooooh

Ok

Well yes but it depends on the phones

For me each setting does not make any difference in performance but in battery consume

I still do lag

So does my friend with an Samsung s9

[fluid crane]

samsung a70

oh

[surreal flax]

Let me see the specs

[fluid crane]

not up to par with S9 i think

[surreal flax]

Yep you need to wait till the game gets optimized for android

Be patient the first live build for Android was released 5 days ago

[fluid crane]

i am! just asking

[north pasture]

Does the graphics look blurry?

[open scroll]

I thought Battery saving mode was helpful

[surreal flax]

It is

[open scroll]

@north pasture Kinda

[fluid crane]

the devs can take all the time they want, and i can do the most i can currently to improve my fps?

[open scroll]

But your graphic is better than mine

[fluid crane]

i have all respect for them

[north pasture]

Im sad, I thought it would look just exactly what I saw in gameplay

Woah

[fluid crane]

the graphics modes just change the resolution i think

[open scroll]

@north pasture You can make a screenshot ingame. The game makes it to the best quality

Without including ur ig graphics

[north pasture]

What will I do of screenshot 😅

[fluid crane]

tap the bottom right of screen?

that ingame screenshot?

[open scroll]

.

Yes

[north pasture]

Uhmm yeah, thx for the idea

[open scroll]

Or check out the screenshots section. You will get an idea how the game is supposed to look like in best quality.

[north pasture]

Okay

[wanton wind]

does anyone know why my prarie and audio just wont download

is it a common problem or is it just fkr me

[open scroll]

Did you download the game on Google Playstore?

[wanton wind]

yes

is there any other ways?

ive tried every single way of troubleshooting and literally nothing worked

[open scroll]

You need to be connected with Google Play to download the extra files I think.

[fluid crane]

uninstall and install too?

[wanton wind]

yup

everything

cleared cache and data

[open scroll]

Which Android version do you have?

[wanton wind]

uhhh let me check

android 9.0

[fluid crane]

new enough

[open scroll]

Hm your phone should be capable for the game

[wanton wind]

which is why im so confused😭

as soon as i start playing it just said prairie download failed

and audio download failed

[open scroll]

How many GB do you have free?

[wanton wind]

let me check

911 mb

should i make it a full gigabyte free

[open scroll]

I've heard that you need at least 3 GB free to run the game smoothly. But I'm not 100% sure. I think 911mb is not enough space...

[wanton wind]

hmm

ill try itnout

ty!

[open scroll]

Waaaait

Im not 100% sure so it could be wrong

But the extra files are large

So you should have some space on your phone left

[cursive bloom]

The game is around 1gb

Nonetheless you need several GB free as to not clog the phone itself

[jagged haven]

is there any other way than uninstalling and re-install the game back to fix this? :\ I tried to clear my google play but that won't work

[cursive bloom]

You should get a low storage and impaired performance notification by the os itself when running low on space

@jagged haven how much free storage space do you have left?

[jagged haven]

30.31GB

out of my 64GB storage

[open scroll]

What is your phone model?

[cursive bloom]

And you're logged into Google play right?

[jagged haven]

Xiaomi Note 8 and yes I have link my Google play too :(

[cursive bloom]

Try doing a full reinstall then

[jagged haven]

okay I'll try to do it in later on, I'll keep an update if it works or not

[inland galleon]

i'm still sad, my phone is still incompatible since the GPU is PowerVR oof

[elfin yacht]

I just gained access to the android betta and im stuck in the tutorial, it prompts me to hold the candle to both doors in the isle of dawn and i cant get it except for the right door and have no idea what to do

[wicked cipher]

Wdym you just got access to Android beta? They haven’t opened any slots recently

Or did you register a while ago but never start?

[elfin yacht]

I applied a few days ago and got the notification while I was at work that I could download it?

[prisma iris]

oh, that's the regular game

did you get the official Sky app?

or the Testflight app (or whatever the equivalent Android version is)?

[wicked cipher]

Android gets both beta and live through Google Play

[elfin yacht]

Okay, I followed the link through gameranx 10 best free games for March and assumed it was the beta because I couldn't install it right away

[cursive bloom]

Beta is locked on play store

Also has a different icon

Is the icon bluish or orange?

[elfin yacht]

yeah, its not the beta, i can see that now, it's the orange one

[wicked cipher]

If your app icon is and orange-red it’s live

[prisma iris]

did you get the app with the icon that's the same one as the discord channel?

[wicked cipher]

Is the right crystal not lighting for you on the door?

[elfin yacht]

the right one does, left one does not

[wicked cipher]

The left one is golden in your pic, meaning someone lit it already

The right one is blue meaning it’s unlit

You have to have both crystals turn gold to open the door

[elfin yacht]

the right hand crystal wouldnt light then, i just had someone help light it

[prisma iris]

it's a two person door. Two players have to open it at the same time

I think

[elfin yacht]

oh, i didnt know that, there was noone around when i was on earlier

[prisma iris]

wait, no, that's the Isle door

you have to light both of them

[elfin yacht]

thank you all for your help

[hearty wraith]

!edenreset

[upper sail]

The Eye of Eden resets once per week.
Next reset is on Sunday April 12 at 00:00 PDT (In 14 hours 18 minutes 40 seconds)

[fast hearth]

!commands

!commands list

!command list

[wicked cipher]

It won’t work

[fast hearth]

bummer

[wicked cipher]

Only the mods can bring up the command list

[fast hearth]

well thats no help at all

[prisma iris]

I think it's to reduce bot spamming

[zealous flame]

Guys i sign in my account in google play

[open scroll]

Cool

[zealous flame]

And i deleted the game because the game crashed

And i downloaded it agen and sign in my account

But i lost everything

[open scroll]

Do you remember your e-mail? Did you use your right e-mail?

[zealous flame]

Yes it's the same e-mail

[open scroll]

Is your E-Mail linked to Google Play and Google Playstore?

[zealous flame]

Yes

[open scroll]

Hmmm I don't know but it sounds really difficult...

Do you remember your Sky-ID? Probably not?

[zealous flame]

No i don't

😥

[open scroll]

Do you know any of your Sky friends for real (e.x. Discord)?

Your Sky friends*

[zealous flame]

I fix it

I just deleted again and download it

😄

[open scroll]

Huh thats good

👍

Maybe I should recommend reinstalling more often but I am scared that the data will be deleted.

[fast hearth]

question.. i was about to help my friend looking for spirits. but when we get back to isle of dawn portal.. she suddenly vanished. haha shes using ios btw.

[open scroll]

The server changes occasionally. It happens sometimes

[cursive bloom]

Data shouldn't be deleted as it gets automatically uploaded to your play cloud

[zealous flame]

@Nickname#3835 Save your ID sky

[open scroll]

@zealous flame OH

[zealous flame]

Recovery code

[open scroll]

@cursive bloom Maybe he wasn't linked I was worried

@zealous flame Yeah I should do it, too.

[fast hearth]

question.. i was about to help my friend looking for spirits. but when we get back to isle of dawn portal.. she suddenly vanished. haha shes using ios btw.

is this a bug?

[modest nacelle]

@/ nickname answered you above ^^ it’s usually due to server merges

[cursive bloom]

She probably got dropped into another server

[modest nacelle]

Or she could have crashed too

[cursive bloom]

Befriend her so you can always follow her

[surreal frigate]

Hy everyone, im a begginer and I dont have idea where is the all spirits in the Isle of Down. Someone can help me, please?

[surreal flax]

@fast hearth yes it is a bug,
if that happens tell your friend to go to the friends tab on home click on you and click on "join friend"

[open scroll]

The game shouldn't actually seperate you from your friend.

@surreal frigate You can ask in the Searching live Group section

[fast hearth]

@surreal flax .. im the one who went back to home. and then rejoined her. i saw her again.. then she told me.. she cant see me but she can see my name and chat.. but i can see her tho. in a few sec. she suddenly vanished again hahah.

[surreal flax]

whaaat

no wayyy how does that happen XD

[prisma iris]

the servers have issues sometimes

[surreal flax]

yea but like this

the game pretty much exploded when it released for android

try reporting a bug

and wait for some feedback

[burnt plaza]

I've been having a similar issue where people flicker in and out around me - like I go from being with people, to alone, to people, to alone

my connection seems fine and stable for everything else

[prisma iris]

it's a server issue

it's a known problem

[open scroll]

[burnt plaza]

that's good to know at least! sorry to bother

[fast hearth]

@surreal flax .. yea xD this also happened to my other friend somewhere in daylight.. when we open the door and went in.. she also suddenly vanished. hahahha

[prisma iris]

no, it's fine. it's a common question and a common issue

TGC is constantly trying to find ways to fix it

[burnt plaza]

i believe in them!

[surreal flax]

yep no one expected this many players in game already

[prisma iris]

it was an issue even before Android went live

but Android I think definitely made it worse and more noticeable

[fast hearth]

yaa. a lot of crashes too.

[surreal flax]

yep in the middle of nowhere

[open scroll]

Everyone is hating on Android <~<

[fast hearth]

encountered crashes a lot. but I do believe they will fix this soon.

[surreal flax]

@open scroll buddy i have an android and im enjoying the game so much even with stutters and crashes

i know they are going to fix this later

[prisma iris]

Android is harder to make this kind of game for because of the sheer amount of devices that use Android

[fast hearth]

like.. the hidden forest crash.. still waiting for the fix. hahah. so cant play for now.

[surreal flax]

true

[fast hearth]

@prisma iris true

[prisma iris]

iOS is simpler in that respect. No less easy to develop a game for (it was in beta for a year and a half before going live), but far less devices

[surreal flax]

the hidden forest heats up my phone so much XD

[prisma iris]

I recommend playing next to a fan

[surreal flax]

the number of android devices is constantly increasing

[fast hearth]

this part too. hahaha i cannot finish this one

[surreal flax]

playing it in the fridge is much better 👀

[fast hearth]

it crashes hahaha

[prisma iris]

it sometimes takes a long time

[surreal flax]

i never completed that

people just leave immediatly

i stood there for like 2 hours

nothing

[fast hearth]

@surreal flax hmm some immediately go to hidden forest. hahaha. like me. i didnt know this in the first place. but because i repeated this part a lot because of the crash. i noticed people going up there. so ya. hahah

[cursive bloom]

It's not as much about devices as it is about the chipsests and gpus

There isn't that much variety but it's still a ton more than just a simple linear progression as with apple

[wicked cipher]

A wait crap wrong channel

[surreal flax]

but the combination of different UIs, androids, stats, resolutions and so on
it can be very difficult to develop a game for android

WITH crossplay

[cursive bloom]

Crossplay is the least of issues

The biggest issue is that each company adds its own flair to their kernel

Which can cause massive issues

Straight up not working for some manufacturers

Although the bigger names like Samsung are always focused on primarily and you can be 99% certain that it will run

[surreal flax]

i heard that samsung newer phones are having some issues running older apps/games

[open scroll]

They should split Android in other categories

[surreal flax]

wdym

[open scroll]

Each company in their own "Androids".

[cursive bloom]

They do tho

Android is open source

Each company develops its own version of the kernel

Only the base os is the same

[fast hearth]

Some of my friends with android devices attempted to download sky but there was a note saying "device isnt compatible" but it worked for my android phone. Can somebody explain this problem please thank you!

[cursive bloom]

Do you have the same phones?

[fast hearth]

Not exactly. I have a phone that came out this year and the others had a rather old phone from a few years ago

[cursive bloom]

They need android 8.1 at least

And 2gb ram

[hardy basalt]

^