#Game won't start [Windows 11 Pro]

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swift goblet
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Do you have an AMD graphics card?

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If you haven't tried already, remove the driver using DDU (Display Driver Uninstaller)
It should completely remove the current driver, then simply install the latest driver for your graphics card.
https://www.youtube.com/watch?v=xn8z39tiEL0

If you're having trouble uninstalling, removing or deleting your old video card drivers or having trouble installing drivers for a new graphics card? Then DDU may be able to help. This video is a step by step tutorial showing where to download Display Driver Uninstaller, how to install it to your PC and how to use DDU to uninstall your old Dis...

โ–ถ Play video
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I found an old thread on the vistax64 forums, where someone also had project torque(although back in 2009) crashing on the same module. https://www.vistax64.com/threads/a-couple-of-my-pc-games-have-stopped-working-can-anyone-help-me-rectify-this.251321/

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Also if you're on the latest video driver, try one older release

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I hope that might give you new ideas ๐Ÿ™

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I had a couple of games randomly crashing a month ago due to a windows update btw, I think it was KB5030310. Unsure if microsoft have fixed this but I reversed that update.. ooh well

short bramble
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@swift goblet even on a fresh copy of windows the game doesn't work lol

swift goblet
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hmm tried an older gpu driver?

short bramble
swift goblet
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Yeah that's the same exception code, acces violation as well

short bramble
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I'm out of luck, I really don't want to be running out of date drivers

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because that will just lend to problem with other games later down the line

swift goblet
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Yeah if you run newly released games you can't do without

short bramble
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i'm out of idea's

swift goblet
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The only thing I still have left is one of the replies I read on the vista64 forum, which is looking into DEP(Data Execution Prevention), though to only disable it for PT.
It might be the cause of the issues disallowing PT to access a certain memory block.

I don't want to go too much into how PT 'securily' loads it's app but who knows..

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I wish I could reproduce the exception ๐Ÿ˜ญ

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It might just be the case for PT if it loads some data to the disk and tries to access that on loading the game.. DEP prevents that from happening (basically only allowing data from memory)

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You'd only want to disable it for ProjectTorque.exe from your steamfolder(install folder for the game).. might be worth a try

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After that I'm out of ideas as well

short bramble
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@swift goblet same result doesn't work

swift goblet
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aaargh

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๐Ÿ˜ฆ at least you tried

short bramble
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Screw this game at this point

swift goblet
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last thing would be trying to run PT as admin.. but perhaps you've already tried that one

short bramble
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no different lol

swift goblet
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Well, hopefully in the future someone is able to find a solution or the culprit

short bramble
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yup ๐Ÿ˜ฆ

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what your address i rent your pc for a day lol xD

swift goblet
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Haha well, netherlands.. I've recently updated my gpu so wasn't sure if PT would run, but I made it to the login screen soo..

short bramble
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i get to the splash logo then poof

swift goblet
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hmm.. perhaps the tmp file is set to read only
the one from the event viewer
Faulting module path: C:\Users\Administrator\AppData\Local\Temp\b0494a1f-4bd3-gcWpWYX+pmHkhupW3j1t+w==\CRC_ReleaseNoDebug.dll

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Anyhow it's late, if you ever want to try things to possibly fix it, hit me up (tag me here)

short bramble
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tried no luck

swift goblet
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I was thinking earlier that it would be the pro version of windows, but I'm actually running 11 pro as well ๐Ÿค”

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aah.. anyhow thanks for trying ๐Ÿ‘

short bramble
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Cheers for trying to help man, much appreciated ^-^

rare grove
dusky prawn
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Uh perhaps there is a hardware issue, mind tellin us your pc specs? Cpu ram gpu?

rotund egret
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I would like to help out. I have a Win11 machine I could give it a try.

dusky prawn
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I also use win11 pro, though its unlicensed

short bramble
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Ryzen 3900x 128GB 3600MHZ ddr4 ram and 3070ti

rotund egret
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Weirdly enough, my main PC and the W11 machine I mentioned fails to start the game

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It just opens and closes after 5 sec

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Did re-download and clean start, no dice.

dusky prawn
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i think it might be cuz the game doesnt like so much memory

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just a theory

rotund egret
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I feel like Windows Updates might broke it, since it was possible few years ago

dusky prawn
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i had the game before on 11. it was fine for me

rotund egret
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I would give some more attempts to find a solution

dusky prawn
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@desert gazelle is there perhaps a way to allocate ram to the game?

short bramble
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I've tried with less ram still a no go

dusky prawn
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this looks. fun

bright otter
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Sometimes i had this being the issue on several systems

short bramble
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@bright otter I do it the first thing I do on any os install ^-^

dusky prawn
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the logs suggest a memory error

short bramble
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@dusky prawn unlikely the issue, this is legit the only game that doesn't run, All my other games run with out issues

dusky prawn
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this is the most misterious mystery i had in a long while

short bramble
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Same lol

rotund egret
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But gotta say, it was working with 10 or 11

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Even I played like one year ago

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but then when I tried today, it did not.

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I am suspecting Windows Update as it tends to break something despite fixes

short bramble
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Hey microsoft what did you fix this time

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like legit

swift goblet
# dusky prawn the logs suggest a memory error

It's a memory access error, some memory pages in windows are protected from apps to be written or read. This to prevent malware and whatsoever to be infiltrate into secured data pages. Also some pages can be protected by other applications.. (like security software).

In theory it can be anything, but most likely something that blocks access.

Did you have bitlocker enabled perhaps?

short bramble
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Nope

dusky prawn
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Risky buttt. Disable your antivirus

swift goblet
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Just checked my own PT logs, I'm on an newer version of windows OS 6.2.9200 SP:0 instead of your OS 6.1.7600 SP:0

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I'm also running a 3900x btw

dusky prawn
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Disable defender. Or restrict its access to pt game folder

swift goblet
short bramble
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What is defender and what is a anti-virus ๐Ÿค”๐Ÿ˜‚ jokes a side I don't have either

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Win11 23h2

swift goblet
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Hmm crazy theory, recheck whether your gpu is seated properly in the pci slot

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(Although I wonder whether @rotund egret was also running an nvidia gpu)

short bramble
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@swift goblet I'm legit scratching my head because all my others games run fine even stuff like bio shock lol

swift goblet
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Tried running Prime95 (blend test) ?

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I run 4 sticks of DDR4, at 3800 mhz, although it's 4x 8gb..

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my timings if it would help you out,
โš ๏ธ don't mess with these if you don't know how to pull cmos battery to reset the bios.

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I have also tried about a few settings in my graphics card driver, from enabling and disabling vsync to disabling and enabling upscaling

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I wish I could somehow replicate it

desert gazelle
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I have just installed and launched the game on my Windows 11 PC. Fresh ~ a week ago

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No issues

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All I can sugest is to try reinstalling .NET 3.5

rotund egret
rotund egret
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@desert gazelle I am curious. Is it have to do with latest game update breaking that? I mean, your test was done in latest client version of the game?

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I wanted to clear that assumption.

swift goblet
rotund egret
swift goblet
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haha yeah I think it was a rebranded 9800 series?

rotund egret
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Yeah. 256 bit and so on.

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Back to the topic, it's weird situation. The game literally were working before.

swift goblet
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I saw something regarding an nvidia network access manager that might cause the same exception.. might be worth checking out.. unless it's not even installed in your case

rotund egret
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Is it separate thing or comes in Nvidia drivers?

swift goblet
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I wouldn't know, sorry I've been using amd gpus since 2010 ๐Ÿ˜Š (HD 6870 X2 -> R9 290X -> 6950 XT)

rotund egret
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Uuff.

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I will give some more tests today. In fact I will go wild and test the game on 7 and XP rigs I have.

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Yep. I have PC for every OS, lmao.

swift goblet
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It would be nice if we can some kind find the culprit as it prevents people from playing ๐Ÿ™

rotund egret
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Mhm. I used to help a few people here using remote control. While risky, was able to solve their problems. Some had missing stuff like NET Framework or C++ and a few had game location.

swift goblet
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I just want to be able to replicate the issue so I can attach a debugger

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In the end.. there has to be a solution!

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I could try to use one of my instable ram timings.. and give it a shot.. or instable cpu settings..

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Main thing I wonder about, is it gpu manufacturer/driver related.. will probably look into the logs on the forum tomorrow evening

rotund egret
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Yeah. I will keep on testing with my best of abilities and come with some reports.