#I got false banned for 730 days

15 messages · Page 1 of 1 (latest)

spark horizon
#

I got false banned for an account that I didn't even own, How can I fix this problem?

olive eagle
#

if you were on wifi, try to restart the modem

#

if mobile data, you can turn on airplane mode for 5 seconds and turn it off

grave dawn
#

Damn. My olcouz was banned like this and he didn't know that the only way to remove the ban was turning on Data 😂.

last temple
#

Wait 730 days

onyx tendon
#

same thing happened to me on my pc and restarting the router doesn't work i also don't know who the dude is and i'm the only guy in the household that plays gt.

short canyon
#

@spark horizon @onyx tendon contact the gt support, after that you see a bot try to explain your situation shortly until bot ask you for emaill adress, and after that you will receice one e maill from ubi, you need to explain your situation very long and detailed by replying this e maill. You will get respond after 2 or 3 days

#

if you really get false suspension they help and un suspend your accound, i and my friends got unsuspended falsely too (nowadays it happens many people) and we un suspended thanks to support especially orange juice helps

onyx tendon
#

contacted support yesterday still waiting for the result

onyx tendon
#

update

#

fixed this btw i can play in growtopia steam

#

unlike the traditional growtopia

short canyon
#

YEAH GUYS ME AND my friends including citadin has un suspended

#

are there any gtopians who didnt get un sus yet?