Help with Scarlett Solo USB audio interface

[proper parcel]

everytime I plug the cable from the interface into the USB port from my pc, it works for ten seconds and then it does a weird noise and everything goes silent
I changed cables from the USB c and from the mic cable but that didn't change anything
I changed mics that also didn't change anything
attached little example of what happens (was just making noise at the start so you can tell when it eventually cuts out)

[round rivet]

Well my first question is why did you buy the Scarlett Solo

[proper parcel]

Inexperience just got it for streaming for the most part and a bit of voice acting!!

[proper parcel]

Any help would be greatly appreciated though I use it to stream and stuff and now I've just basically had to put a stop to everything because of it :(

[haughty fractal]

did you download the driver?

[proper parcel]

Yes driver has been downloaded and everything is up to date!

[mortal thicket]

Scarlett solo has issues with this

How old is it?

https://support.focusrite.com/hc/en-gb/articles/207547015-Troubleshooting-USB-interface-connection-and-performance-issues

[proper parcel]

Already went through all that didn't help :(

[willow basin]

Oh lawdy! Umm... @proper parcel.... are you aware that you are now level 1? You're getting closer to... um.....
.................

[proper parcel]

got it june 2022

[round rivet]

And it just started doing this?

[proper parcel]

Yeahh it started about a day and a half ago, I also figured out that if i go to the driver and press "restore factory defaults" it works again for like 10secs and then it doesn't pick up anything again idk if that helps make the issue a bit clearer

[proper parcel]

^

[round rivet]

To me it sounds like it got overheated

The Focusrite do that a lot

Unfortunately there is no fix if it did get overheated

I hate Focusrites

[proper parcel]

:( so there's nothing I could do to fix it? Even just temporarily for an hour or so?

[round rivet]

If it is from being overheated then unfortunately you can't, being overheated permanently damages the audio quality

[proper parcel]

Based off of the audio I sent does it seem like it's potentially due to overheating?

[mortal thicket]

Do you have a service contract through company for warranty?