#TLS provisioning failure for custom domain (Fastly certificate limit)

5 messages · Page 1 of 1 (latest)

woven mortar
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Hi Appwrite team,

we’re using Appwrite Sites and TLS provisioning for our custom domain fails.

Domain: somnara.app

Error:
Failed to create TLS subscription – max number of certificates (Fastly)

Current state:

  • Nameserver-based verification (ns1.appwrite.zone / ns2.appwrite.zone)
  • DNS resolves correctly to Fastly (151.101.3.52)
  • Fastly serves only the default SNI cert (t.sni-820-default.ssl.fastly.net)
  • Result: certificate name mismatch for somnara.app

Context:

  • Domain was previously attached to a Vercel project and has been fully removed
  • DNS and routing are correct; failure happens during TLS subscription creation

Request:
Please clean up any stale Fastly/Vercel TLS subscriptions for somnara.app or increase the cert limit and reprovision TLS.

Happy to provide project ID or logs if needed. Thanks!

warm dagger
woven mortar
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Verify worked but generating the certificate failed. I just hit "retry" again

#

It's stuck at

[19:21:27] Certificate generation started.

warm dagger
#

weird...it says verifying but the certificate is there and the site works 🧐