#Subdomain failed verification

1 messages · Page 1 of 1 (latest)

cunning coyote
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So I wanted to do a custom subdomain, because local storage doesn't work for me, but I've tried it a long time ago, it didn't work for me, and now I'm trying again. I have put the nameserver in the domain, but I tried multiple things, it didn't work. Also I've waited some time in between tries (24+hrs. multiple times). I've seen a post, but wasn't sure if I understood that correctly. https://discord.com/channels/564160730845151244/1415374112687263764

fluid nacelle
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I don't believe name servers are set on subdomains, subdomains inherit the name server from the root so when you do an nslookup on www.xyz.com it doesn't have an ns record

When I lookup the name servers for your root domain they are not using appwrites name servers.

cunning coyote
fluid nacelle
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you would set the name server on the root and manage your dns from within appwrite. Are you just trying to set a domain for appwrite? You should be able to use a CNAME record instead, and keep your existing name servers.

cunning coyote
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Ok, I just want the api.subdomain be used withing appwrite, so I'll just use the CNAME wait and if that won't work, than I'll manage it within appwrite if it is better to do so

fluid nacelle
cunning coyote
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Yup, I'll try that and if it won't work, I'll just manage it through appwrite, and hopefully that works. Thank you very much

fluid nacelle
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That's how I do it, so it should work fine, lmk if you have any issues.

cunning coyote
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And for you how much time did it take to propagate for you? I can see it on my device using dig and on a website that looksup CNAME records, but Appwrite doesn't verify it yet. I've send a screenshot just in case, because I've never really worked with domains records.

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I kept my NS and on the hosting I use changed the CNAME record. If I understood you correctly, I don't have to change anything in appwrite

fluid nacelle
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I see the cname record when I ping your domain, if you go into your projects settings, then custom domain, can you prompt to retry the verification

cunning coyote
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Still doesn't work

fluid nacelle
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What page are you on

cunning coyote
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orgainzations > Domain

fluid nacelle
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go to project -> settings -> custom domains, and add it there.

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and chose to do CNAME

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afaik, org -> domains, is for managing domains that use appwrite name servers.

cunning coyote
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Yeah, I've never realised I was on the wrong page, because it was hidden behind settings. Thank you very much, my own stupdity, now it's on verifying