#I never receive emails from account.createRecovery

5 messages · Page 1 of 1 (latest)

viscid narwhal
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Hi community,

Actually, I'm testing the password recovery feature and everything goes well at the beginning. It returns me an object :
"$createdAt": "2024-09-27T12:09:11.992+00:00" ​ "$id": "xxxxxxx" expire: "2024-09-27T13:09:11.991+00:00" secret: "" userId: "xxxxxx"
The email is valid, the URL is the same domain that I added to the platform.

The recovery.create is created and I can see it in the User's Activity tab. No error message, but I wait for the email and nothing happen. I tried with different users, with different email providers and nothing happened.

What do you think is wrong ?

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I will add that I checked the SPAM folder. It's empty.

rocky igloo
viscid narwhal
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Hi, yes, Sendgrid. I just saw that they had been sent, but not delivered, nor in the spam folder, nothing. In the same time, everything goes well with the messaging service, when I send simple mails to my users. So, I don't know if it's an Appwrite issue or Sendgrid one.

rocky igloo