Is realtime API down?

[gentle lantern]

Been playing around with the realtime API but all of a sudden it stopped working. 🤔

I get Realtime got disconnected. Reconnect will be attempted in 1 seconds.

Not sure it's because I switch tabs tho' or not.

[prisma pivot]

It's working or at least we don't see any issues for now

[gentle lantern]

does it have some limitations?

it worked for one second, now it stopped again

[prisma pivot]

That should not happen, I think

What's your code?

Could be a network issue too

[gentle lantern]

const unsubscribe = client.subscribe(
    `databases.${DB_ID}.collections.${COLLECTION_ID}.documents`,
    (res) => {
        console.log({ res });

        if (
            res.events.includes(
                "databases.*.collections.*.documents.*.update"
            )
        ) {
            setQuestions((prevQuestions) => {
                return prevQuestions.map((question) => {
                    if (question.$id !== res.payload.$id) {
                        return question;
                    }

                    return res.payload;
                });
            });
        }
        console.log("UPDATED QUESTIONS");
    }
);```

and I have a button that updates this collection

and I'm waiting to see the update (and the console log)

[prisma pivot]

Hmmm unsubscribe is actually subscribing 🤔

[gentle lantern]

well, that's just me storing the unsubscribe method

so that I can call it at the end of the useEffect

useEffect(() => {
    getQuestionsFromDB();

    const unsubscribe = client.subscribe(
        `databases.${DB_ID}.collections.${COLLECTION_ID}.documents`,
        (res) => {
            console.log({ res });

            if (
                res.events.includes(
                    "databases.*.collections.*.documents.*.update"
                )
            ) {
                setQuestions((prevQuestions) => {
                    return prevQuestions.map((question) => {
                        if (question.$id !== res.payload.$id) {
                            return question;
                        }

                        return res.payload;
                    });
                });
            }
            console.log("UPDATED QUESTIONS");
        }
    );

    return () => {
        unsubscribe();
    };
}, []);

this is the entire useEffect inside of my App.jsx

this code worked, I haven't changed anything but then the event stopped firing

are there any limitations? 🤔

btw, the update method works too, I just don't get the realtime event and I have to manually refresh the page

[prisma pivot]

If i remember it well, the only limitation was that you can't have a lot of simultaneous connections

But I think it's not the case

Thai is Appwrite cloud, right?

[gentle lantern]

no, I'm just testing this on localhost

yes

[prisma pivot]

Ok. Do you can send me your project ID?

[gentle lantern]

sure: 6694b8f8000ff3696830

[prisma pivot]

cc @last rune

[gentle lantern]

ok, now it seems to be back

🤷‍♂️

no changes in my code

[prisma pivot]

Steven will take a look soon into it to check logs and see if there's an issue from Appwrite's side and your specific project

[gentle lantern]

thank you

[prisma pivot]

Maybe it's an issue with your network 🤔🤷‍♂️

No idea, sincerely 😅

[gentle lantern]

well, I can chat with you here and all the other apps that are connected to the internet are working fine 😅

[last rune]

It did affect other people so probably not your Internet connection. I'm not sure what the root cause was but we plan to improve our monitoring to catch the problem early