[CLOSED] sending Email throught SMTP not working

[long cloud]

Hello Appwriters and Team,
before now, before Appwrite unveil messaging, i used to used elastic email privider for sending out email, users can click on password reset, etc. it was working,

recently, we have some new features we want to try out along with appwrite messaging we discovered that emails were no longer sending out, so I created two different SMTP from different providers

1. from elasticEmail
2. from mailGun

i have entered their SMTP details to the appwrite console and also into the messaging->provider tab,
Yet, no email is still sending
I dont get any error in my flutter, it just shows it was send but it never send

[azure flax]

The issue is with password reset, with messaging or both?

[long cloud]

both...

[long cloud]

any help here please....

[azure flax]

You should use a different SMTP for the emails sent in auth and another one for the messaging. Make sure that you have set them in the auth section

If everything is set correctly and you still not receive anything, send me your project ID and someone from the team will take a look soon

[long cloud]

ok

[long cloud]

please, any ideas on whats happening to smtp on my appwrite account?

[azure flax]

What's your project ID?

[long cloud]

here is the project ID: 64baf2cb654563fea3e0

[azure flax]

cc @plush marsh Do know why this is happening? 😅

[long cloud]

@plush marsh what do you think of this?

[plush marsh]

Errors from flutter? Are you using the dart SDK in your flutter app?

When you send an email message, what's the status?

[long cloud]

No error from flutter
yes, i'm using dart sdk for my flutter app

its always sents, it does not show error

[plush marsh]

you should not be using the dart sdk in your flutter app 👀 that would expose your API key

[plush marsh]

did you check the logs in your provider to see if anything was sent? did you check your spam folder of your mailbox?

[long cloud]

i have done those

nothing oo

[plush marsh]

have you tried testing the values used with some tool outside of Appwrite?

[long cloud]

okay, @plush marsh what i'm trying to say here is that,
reset password its not working, because the email are not sending out

2. i also try to use the messaging feature in Appwrite console to send out message but its not working too

i have used two email provider

elastic email and mailgun

[plush marsh]

ok. have you tried testing the credentials you used in Appwrite with some tool outside of Appwrite?

[long cloud]

yes

[plush marsh]

please DM me what you've put in Appwrite as well as your test using the outside tool

[long cloud]

Hello @plush marsh @azure flax

i dont know what happen, email is sending again

but, i cant create Topic for my Message keep getting 400 status code