#[CLOSED] Getting 500: Internal server error

32 messages · Page 1 of 1 (latest)

floral warren
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Since ~ 10 minutes across different devices and accounts

floral warren
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working now

brazen shale
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We have DB backups, at certain hours, that is when this error is expected.

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Since it is working now, I will mark this thread closed

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[CLOSED] Getting 500: Internal server error

solar meteor
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The problem still exists.

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@brazen shale

safe mirage
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not working

brazen shale
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Getting 500: Internal server error

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Yes @solar meteor @safe mirage we have an ongoing issue, our team is working on it. Thanks for the patience 🙏

More updates will be shared on #🌩│cloud channel

solar meteor
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Alright, looking forward to your good news.

plain grove
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I see it is working normaly

solar meteor
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@plain grove

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still 500

plain grove
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seem it's not completely done for other user

solar meteor
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Are the functions on other tabs also working correctly?

plain grove
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yes other tab also work

solar meteor
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It's back to normal on my end.

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A new issue has arisen: the creation of collections is failing.

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've waited for a long time, but it didn't return any data. After clicking cancel, the collection I just created appears in the list. However, when I click on the newly created collection, it returns a 500 error.

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@brazen shale Have you identified the root cause of the issue?

young galleon
young galleon
brazen shale
brazen shale
solar meteor
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Now there are no issues, everything is normal. Well done!

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@brazen shale

brazen shale
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Great! Marking this one as closed then 🙂

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Thanks for your patience