Can't connect to or create online-lobbies

[elder raptor]

Hi everyone,
sadly got a huge problem since about a few weeks ago. Can't create or join online lobbies ('Error while creating lobby').
First I hoped it would fix itself with the next update, but sadly, it didn't. Tried everything from the steam-community-thread but nothing seems to work. (Even turning off firewall completely)
Logs from today and yesterday attached.

Running on game Version v-700-7830baf #l6eK

[wet pulsar]

You're getting SSL errors :/

@elder raptor Can you open this site?
https://api.epicgames.dev/

[elder raptor]

sadly notz

[wet pulsar]

Do you get an SSL error or Forbidden?

[wet pulsar]

Is your system time up to date?
Are you using an VPN?

[wet pulsar]

thats good

Are you using any firewall?

[elder raptor]

No vpn and automatically synced system clock

[elder raptor]

Right now, I do. While testing i switched it off

[wet pulsar]

@elder raptor Can you run this in a local comandline (CMD) and send me the output?
curl -v https://account-public-service-prod03.ol.epicgames.com/account/

[wet pulsar]

@elder raptor I added also more debug functionality on the experimental branch. Can you switch to the experimental branch and add
++ --eos-verbose
as command line (starting option) in Steam?
Then again I'd like to check out the log 🙂

[elder raptor]

Sadly also doesn't work for creating an online-lobby

[wet pulsar]

Yeah it's more about the logs

[elder raptor]

Sorry. Right xD

[elder raptor]

First off this one:

And those are the logs from running the experimental-version with the command

[wet pulsar]

https://stackoverflow.com/questions/78812467/all-https-connections-outside-of-browser-fail-with-ssl-certificate-problem-una
https://stackoverflow.com/questions/79443441/windows-11-curl-35-schannel-next-initializesecuritycontext-failed-crypt-e-n

Some seem to be able to solve this turning on a certain feature of their AV

@elder raptor are you using Norton or Avast by chance?

[elder raptor]

Sadly not. I'm still with kaspersky 😅

[wet pulsar]

Disabling Kaspersky also doesn't help?

[elder raptor]

trying with AV and firewalls disabled

Sadly still not running. Trying tomorrow with the stackoverflow-Posts

Uploading logs

T20.16.37 is on current patch. T20.15.09 should be on experimental
Both with AV completely shut down and all firewalls deactivated

[elder raptor]

Hi again.
Ran another try with the command-line with deactivated AV and firewall and got this:

Maybe it helps 🙈

Also more logs with those same options standing.

[wet pulsar]

That looks much better

[wet pulsar]

@elder raptor The game seems still not able to connect.

Can you open this: https://api.epicgames.dev/sdk/v1/default?platformId=WIN ?

It seems to be exactly this here: https://eoshelp.epicgames.com/s/question/0D5QP00001fkq6A0AQ/rare-certificates-issues-on-eos-11713?language=en_US

[elder raptor]

Weirdly I can indeed see the full JSON (even with AV and Firewall activated)
Still going to install epic-Launcher to see if the certificated can be loaded in doing so.

[elder raptor]

Hasn't worked either.

[elder raptor]

Also tried other games mentioned in that thread and have no problems there.
Sorry for being complicated 🙈

[wet pulsar]

Mhh that is good to know

Can you open the folder where the Unrailed2.exe resides (browse files in Steam), then manually remove all files there.
Then verify files via steam s.t everything gets restored

Just to make sure everything is clean

Also are you very sure the encrypted network scan is turned off (https://support.kaspersky.com/KIS/2019/en-US/157530.htm ) ?

The Epic Game Launcher is running and working, right?

[elder raptor]

yep

removed and restored

Encryption is deactivated

trying to run on experimental version

'error while creating a lobby'

Running another test with the live version

still no..
And I really went down to triple-check the options. Firewall is down, AV is down, no checking for encryption in the settings etc.

Okay. Got it.

I really don't know what happened.

Another reset made it work o.O

Live-version is running online!!

Even WITH running AV and firewall now 😅
I'm absolutely confused, what the heck happened... but thanks soo much for your time and help either way!!

[wet pulsar]

Hey no worries! Thanks for reaching out to us 🙂